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My First Support Ticket Experience

First post
Author
Sayyid Qutb
Pandemic Horde Inc.
Pandemic Horde
#1 - 2013-11-24 03:06:16 UTC
I was amazed to find my bugged mission reset for me less than 20 seconds after I submitted a ticket! I have never had such an unbelievably quick response in any other game or IRL service. I'm sure you get a lot of angry nerds so I just wanted to say thank you Big smile
Xercodo
Cruor Angelicus
#2 - 2013-11-24 03:24:11 UTC
Yeah, that's one of those high priority categories :D

The Drake is a Lie

Jake Warbird
Republic Military School
Minmatar Republic
#3 - 2013-11-24 03:27:11 UTC  |  Edited by: Jake Warbird
Did GM Moustache handle your ticket? He's awesome ;)
James Amril-Kesh
Viziam
Amarr Empire
#4 - 2013-11-24 03:28:53 UTC
Xercodo wrote:
Yeah, that's the high priority category :D

ftfy

Enjoying the rain today? ;)

GM Eleriana
Game Masters
C C P Alliance
#5 - 2013-11-24 03:40:20 UTC
Sayyid Qutb wrote:
I was amazed to find my bugged mission reset for me less than 20 seconds after I submitted a ticket! I have never had such an unbelievably quick response in any other game or IRL service. I'm sure you get a lot of angry nerds so I just wanted to say thank you Big smile

Glad we could help Smile
Abrazzar
Vardaugas Family
#6 - 2013-11-24 08:43:36 UTC
I'm waiting my third day on a forum ticket. Different categories, different priorities, different response times.
Miilla
Hulkageddon Orphanage
#7 - 2013-11-24 08:54:57 UTC
I thought discussing moderation/support was against forum rules?
Erotica 1
Krypteia Operations
#8 - 2013-11-24 09:38:40 UTC
Sayyid Qutb wrote:
I was amazed to find my bugged mission reset for me less than 20 seconds after I submitted a ticket! I have never had such an unbelievably quick response in any other game or IRL service. I'm sure you get a lot of angry nerds so I just wanted to say thank you Big smile


He didn't actually say in the above quote if the petition was resolved. As far as we know it could still be open, or simply a coincidence, with the petition for something totally unrelated. He does seem to do some implying, but no explicit statement.

For instance...

"Just the other day I liked a dev's post. When I tabbed back to game, I found an unpiloted Scorpion Ishukone Watch sitting in a can next to my afk cloaked bomber. Thanks!"

Of course this didn't happen, but had it, it would most likely just be a coincidence. My guess is his bugged mission randomly resolved itself on its own.


See Bio for isk doubling rules. If you didn't read bio, chances are you funded those who did.

Solstice Project
Sebiestor Tribe
Minmatar Republic
#9 - 2013-11-24 11:08:36 UTC
Erotica, go back into your hole filled with
creepy pictures of half naked men covering themselves in whipped cream.

Thanks.
Xavier Higdon
Caldari Provisions
Caldari State
#10 - 2013-11-24 15:24:47 UTC
Erotica 1 wrote:
Sayyid Qutb wrote:
I was amazed to find my bugged mission reset for me less than 20 seconds after I submitted a ticket! I have never had such an unbelievably quick response in any other game or IRL service. I'm sure you get a lot of angry nerds so I just wanted to say thank you Big smile


He didn't actually say in the above quote if the petition was resolved. As far as we know it could still be open, or simply a coincidence, with the petition for something totally unrelated. He does seem to do some implying, but no explicit statement.

For instance...

"Just the other day I liked a dev's post. When I tabbed back to game, I found an unpiloted Scorpion Ishukone Watch sitting in a can next to my afk cloaked bomber. Thanks!"

Of course this didn't happen, but had it, it would most likely just be a coincidence. My guess is his bugged mission randomly resolved itself on its own.




Wait, now you're ok with the idea of CCP messing with the sandbox? This is a SCANDAL! Quick, go make a thread about it!
Charles Wu-Wong
Anti-Nub Incorporated
Centipede Caliphate.
#11 - 2013-11-24 15:29:43 UTC
Solstice Project wrote:
Erotica, go back into your hole filled with
creepy pictures of half naked men covering themselves in whipped cream.

Thanks.



Wait, what? When did this happen? Shocked
Xavier Higdon
Caldari Provisions
Caldari State
#12 - 2013-11-24 16:14:31 UTC
Charles Wu-Wong wrote:
Solstice Project wrote:
Erotica, go back into your hole filled with
creepy pictures of half naked men covering themselves in whipped cream.

Thanks.



Wait, what? When did this happen? Shocked


It's called the Bonus Room. Search for the thread titled: ISD CLOSE THIS THREAD.
Elizabeth Norn
Nornir Research
Nornir Empire
#13 - 2013-11-24 16:55:08 UTC
Solstice Project wrote:
Erotica, go back into your hole filled with
creepy pictures of half naked men covering themselves in whipped cream.

Thanks.


I believe it was mayonnaise.
Solstice Project
Sebiestor Tribe
Minmatar Republic
#14 - 2013-11-24 17:44:27 UTC
Elizabeth Norn wrote:
Solstice Project wrote:
Erotica, go back into your hole filled with
creepy pictures of half naked men covering themselves in whipped cream.

Thanks.


I believe it was mayonnaise.

I really don't think it makes a difference.

That guy is sick and should be removed.
Brock Nelson
#15 - 2013-11-24 18:29:39 UTC
Can't be as bad as pictures of men with vaginas

Signature removed, CCP Phantom

Naydra Adni
Doomheim
#16 - 2013-11-24 18:39:36 UTC
Solstice Project wrote:
Erotica, go back into your hole filled with
creepy pictures of half naked men covering themselves in whipped cream.

Thanks.


I thought it was mayonnaise? oh god.. what other condiments have been sullied with your filth?
is nothing sacred anymore??
Seven Koskanaiken
Shadow Legions.
Lord of Worlds Alliance
#17 - 2013-11-24 18:48:29 UTC
Naydra Adni wrote:
Solstice Project wrote:
Erotica, go back into your hole filled with
creepy pictures of half naked men covering themselves in whipped cream.

Thanks.


I thought it was mayonnaise? oh god.. what other condiments have been sullied with your filth?
is nothing sacred anymore??


With crisco you can go elbow deep.
Naydra Adni
Doomheim
#18 - 2013-11-24 19:55:13 UTC
Seven Koskanaiken wrote:
Naydra Adni wrote:
Solstice Project wrote:
Erotica, go back into your hole filled with
creepy pictures of half naked men covering themselves in whipped cream.

Thanks.


I thought it was mayonnaise? oh god.. what other condiments have been sullied with your filth?
is nothing sacred anymore??


With crisco you can go elbow deep.


s/he's saving those pics for the ultra mega bonus room giveaway