These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

Graphics bug

First post
Author
Previous Topic Next Topic
B4LT4Z4R BL4KE
Doomheim
#21 - 2013-11-20 00:47:42 UTC
CCP Snorlax wrote:
Please post your machine details (Windows version, graphics card, ideally driver info as well) if you have this problem. We're trying to find the common thread.


Windows 8 Pro x64 / 4gb of ram / intel hd 3000 video card / dx 11 installed /all drivers up to date

also the problems i mentioned earlyer with the image of ships ,bpo ,soe ships i also found it in space for the picture of selected pilots ships,stations stargates ,targeted ships for npc and for pilots and problems viewing ships details from more than 2 k range from close range with the camera on the ship the details are fine but it gets blurry as soon i use the camera from more than 2 k range the same thing happens with frigs too . here is how it looks like http://i.imgur.com/J1EPHWV.png
Omega Flames
Caldari Provisions
Caldari State
#22 - 2013-11-20 00:52:45 UTC
CCP Snorlax wrote:
I will investigate. Please file bug reports - getting logs and your computer details and settings will help us figure this out. See https://wiki.eveonline.com/en/wiki/Bug_reporting.

Is this only happening in ISIS? Or with show info in general?

dead link
Kat Ayclism
Republic Military School
Minmatar Republic
#23 - 2013-11-20 00:59:40 UTC
Have submitted a bug report (file upload on bug report was broken so I had to link an imgur album and pastebin in order to provide screenshots and dxdiag info)
Icantspellwell
State Strategic Services
Templis Strategic Division
#24 - 2013-11-20 07:07:47 UTC
I am having the same issue as well with the pictures being completely scrambled for ships in hanger, drones, and targeted ships in space.

Dell xps L502x
Windows 7
Intel i7-2720QM 2.20GHz
Nvidia GeForce GT 540M
8.00 GB RAM
Avitar
No Laws Apply
Unforgiving.
#25 - 2013-11-20 12:39:38 UTC
Same issue here.

Windows 7 home premium 64 bit
AMD Athlon II x2 270 3.4ghz
Ati Radeon HD 5450
4 gig ram DDR 3

Game flickers while using DX 11, Swapping to DX 9 fixed that issue.
Zilero
Aliastra
Gallente Federation
#26 - 2013-11-20 13:39:20 UTC
Issue confirmed here, Intel HD 3000 graphics (at work). Looks fine with non-intel graphics card (at home).
Kat Ayclism
Republic Military School
Minmatar Republic
#27 - 2013-11-20 23:00:43 UTC
Any update here? Game is damned near unplayable.
CCP Snorlax
C C P
C C P Alliance
#28 - 2013-11-20 23:04:04 UTC
Kat Ayclism wrote:
Any update here? Game is damned near unplayable.

I hope we have a fix coming in tomorrow's downtime. Remember to clear your cache to ensure icons are regenerated.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Crydan Annages
Independant Capsuleer Association
#29 - 2013-11-21 02:36:25 UTC
Krants wrote:
Hi,

Does anyone else have the problem with ships picture box being black when you right click "Show info" or outright corrupted while being in ISIS and hovering over the ships?

Example


This happened to me after Odyssey w/ Mac Client, and I tried to uninstall and reinstall same issue. So then I installed Bootcamp and it worked fine under windows. But now even under windows I get this same issue w/ Rubicon.

Please fix this issue!!!

Thanks
Crydan Annages
Independant Capsuleer Association
#30 - 2013-11-21 02:37:30 UTC
Zilero wrote:
Issue confirmed here, Intel HD 3000 graphics (at work). Looks fine with non-intel graphics card (at home).


Ahh yes this is what I have Macbook Air Mid 2011
Krants
Doomheim
#31 - 2013-11-21 11:36:21 UTC
CCP Snorlax wrote:
I hope we have a fix coming in tomorrow's downtime. Remember to clear your cache to ensure icons are regenerated.

I guess that the fix didn't make it to the patch because problem is still there. Cleared the cache but icons are still broken.
Justin Perelta
School of Applied Knowledge
Caldari State
#32 - 2013-11-21 11:40:04 UTC
Cleared cache, still have icon corruption:
http://gyazo.com/1d09f4259a46246b148e55c383174506

Processor Intel 2nd Gen Core i5 i5-2520M / 2.5 GHz ( 3.2 GHz ) ( Dual-Core ) .
RAM installed size 4.0 GB .
Operating System Microsoft Windows 7 Professional 64-bit Edition .
Graphics Processor Intel HD Graphics 3000 Dynamic Video Memory Technology


Justin
Amanda Fuller
Deep Core Mining Inc.
Caldari State
#33 - 2013-11-21 11:41:41 UTC
Krants wrote:
CCP Snorlax wrote:
I hope we have a fix coming in tomorrow's downtime. Remember to clear your cache to ensure icons are regenerated.

I guess that the fix didn't make it to the patch because problem is still there. Cleared the cache but icons are still broken.

Yes, looks the same here.
Kat Ayclism
Republic Military School
Minmatar Republic
#34 - 2013-11-21 11:46:09 UTC
Still black. None more black.
Cixx Angeliia
Perkone
Caldari State
#35 - 2013-11-21 12:12:34 UTC
Cleared cache and still broken. Now the icons are more black than before and not all funky rainbow colours lol. Still broken tho.
Goran Ashihara
School of Applied Knowledge
Caldari State
#36 - 2013-11-21 12:18:49 UTC  |  Edited by: Goran Ashihara
Black as night. My biggest problem is that after clearing the cash I lost icons that where cashed correctly !!!
Now even ships that I am flying are black in the info Screen.
Plus I seem to notice that for a 1/4 sec i see the valid picture of the ship in info screen and then it gets black (i don't know if this helps).
JTK Fotheringham
Ducks in Outer Space
#37 - 2013-11-21 12:35:33 UTC
CCP Snorlax wrote:
Kat Ayclism wrote:
Any update here? Game is damned near unplayable.

I hope we have a fix coming in tomorrow's downtime. Remember to clear your cache to ensure icons are regenerated.


Have this bug.

Clear Cache didn't fix.

Seems to occur on deployable items only - modules and missiles aren't affected on my machine. But it also occurs with any item I can target in space - NPCs, ships, POS modules, cans, rocks... I get a black screen in the target window. (Oh, also affects BPOs and BPCs - making it impossible to differentiate.)

I'm running an older (antique?) GPU.

Vista SP2 (32-bit)
Intel Celeron E1400 2.00GHz dual core
3gig RAM
Nvidia Geforce 7050 / nForce 610i card, (Driver: 9.18.13.783)
JTK Fotheringham
Ducks in Outer Space
#38 - 2013-11-21 12:41:27 UTC
Just out of interested, I'm not able to see the ship preview on the character selection screen either.

Anyone else have this problem? Is it related?

/JTK
Lilliana Stelles
#39 - 2013-11-21 13:37:50 UTC
More black icons today than yesterday (after clearing the cache) and less jumbled gargly-**** icons.

But invention is still near impossible.

HP Probook 4430s
Microsoft Windows 7 Professional SP1
Intel Core I3 2310M
4.00GB ram
Intel HD Graphics 3000

Not a forum alt. 
HATHORFLUX
#40 - 2013-11-21 13:50:07 UTC
Same problem here..
Can not see icons for the following:


  • Ships
    • Target ships
    Gates on select item window (tiny icon in overview command window)
    Command centers
    Blueprints


Installed client from scratch ( new latest download) an applied the latest patch today)
Cleared cache
Note: same issue happening whilst running Singularity Client

Directx info :

System Information
Time of this report: 11/21/2013, 12:05:44
Machine name: HAL9010
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: Hewlett-Packard
System Model: SLIC-MPC
BIOS: Default System BIOS
Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz (2 CPUs), ~2.1GHz
Memory: 4096MB RAM
Available OS Memory: 3998MB RAM
Page File: 1441MB used, 6554MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 4 Series Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_3069103C&REV_07
Display Memory: 1695 MB
Dedicated Memory: 64 MB
Shared Memory: 1631 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Monitor PnP genérico
Monitor Model: unknown
Monitor Id: CMO1558
Native Mode: 1366 x 768(p) (59.998Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2869 (English)
Driver Version: 8.15.10.2869
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/14/2012 16:57:06, 6549504 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6902-11CF-B978-6310A7C2C535}
Vendor ID: 0x8086
Device ID: 0x2A42
SubSys ID: 0x3069103C
Revision ID: 0x0007
Driver Strong Name: oem5.inf:IntelGfx.NTamd64.6.0:iCNT0:8.15.10.2869:pci\ven_8086&dev_2a42
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C


Evil