These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
12Next page
 

Patched and...nothing

First post
Author
Previous Topic Next Topic
Bael Malefic
Doomheim
#1 - 2013-11-19 14:33:05 UTC
Cleared client side cache. Launcher version 2.1.655130. Launcher reports "client is ready." Click play. Says "Launching." Wait. Nothing. Rinse. Repeat.

Already did all the stuff various "experts" have recommended on the forums, nothing.

Patch appeared to download successfully.

Repair tool fails.

No response to support ticket.

Not at all impressed and out of time for this.
Kyr Tanos
Super Awesome Exploration Team Alpha
#2 - 2013-11-19 14:36:19 UTC
Having this same problem. Everything worked fine, patch downloaded fine, launcher updated, says ready to launch, I click, I wait and nothing happens and PLAY reappears as if I never clicked it.

Worked fine yesterday.
Bael Malefic
Doomheim
#3 - 2013-11-19 14:50:01 UTC
Kyr Tanos wrote:
Having this same problem. Everything worked fine, patch downloaded fine, launcher updated, says ready to launch, I click, I wait and nothing happens and PLAY reappears as if I never clicked it.

Worked fine yesterday.


Precisely. Worked fine earlier today, in fact.
Gridloader
Limitless Capabilities
#4 - 2013-11-19 15:20:07 UTC
Have the same issue....
I have this earlier with TEST server couple of weeks ago... I tried to log in there couple of times to check things up but coudnt...so I gave up... its test server anyway.Now I try to log in to Tranquilty and see this is the same thing.
CCP Aporia
C C P
C C P Alliance
#5 - 2013-11-19 15:21:41 UTC
Can you check if there is an exefile.exe process running in the background? If so, are you running with DX11 or DX9?

Friend of walking avatars, currently hibernating until he gets to open that door.
CCP Aita
C C P
C C P Alliance
#6 - 2013-11-19 15:27:49 UTC  |  Edited by: CCP Aita
If there is no exefile runnning could you guys please provide us with some logs?
The launcher logs should be located under launcher/cache in your eve installation folder, and is named something like launcher.2013.11.19.log. If you could please locate that file, paste it's entire contents to pastebin.com and provide us with the link then we can take a look at it and try and help you.

Associate Programmer Team Special Circumstances
Gridloader
Limitless Capabilities
#7 - 2013-11-19 15:30:14 UTC
erlier I can run EVE from bin catalogue.... now when I launching it it didnt even "spark"
Mantha son
Imperial Academy
Amarr Empire
#8 - 2013-11-19 15:34:24 UTC
Same problem:

Logs -> http://pastebin.com/5wPTXKRP
Gridloader
Limitless Capabilities
#9 - 2013-11-19 15:37:41 UTC
CCP Aporia
C C P
C C P Alliance
#10 - 2013-11-19 15:37:57 UTC
You guys seem to be running DX11, can you try running in DX9 to see if that resolves the issue?

Friend of walking avatars, currently hibernating until he gets to open that door.
Mantha son
Imperial Academy
Amarr Empire
#11 - 2013-11-19 15:39:41 UTC
How u do that?
CCP Aporia
C C P
C C P Alliance
#12 - 2013-11-19 15:41:22 UTC
Mantha son wrote:
How u do that?


Open the settings dialog in the launcher (that small wheel icon in the top right corner), go to the DirectX tab and select DirectX 9.

Friend of walking avatars, currently hibernating until he gets to open that door.
Gridloader
Limitless Capabilities
#13 - 2013-11-19 15:42:41 UTC
this icon is not working
Mantha son
Imperial Academy
Amarr Empire
#14 - 2013-11-19 15:44:43 UTC
YES it worx ! ! !

thx!
CCP Aporia
C C P
C C P Alliance
#15 - 2013-11-19 15:45:29 UTC
What exactly is not working? Can you provide a log file which can be found in [eve installation path]/launcher/cache?

Friend of walking avatars, currently hibernating until he gets to open that door.
Gridloader
Limitless Capabilities
#16 - 2013-11-19 15:49:04 UTC  |  Edited by: Gridloader
that mean when i left click on it nothing happen


link:
http://pastebin.com/q01DxQR5
Bael Malefic
Doomheim
#17 - 2013-11-19 16:23:31 UTC
Update:

There is no exefile.exe running.

In the launcher, I clicked Settings > DirectX. It was set to DirectX 11 by default.

I changed it to DirectX 9. Game now launches normally.

Thanks!
CCP Aporia
C C P
C C P Alliance
#18 - 2013-11-19 16:40:22 UTC
Gridloader wrote:
that mean when i left click on it nothing happen


link:
http://pastebin.com/q01DxQR5


Could you please start the launcher via eve.exe and not directly from the appdata folder? (-:

Friend of walking avatars, currently hibernating until he gets to open that door.
Gridloader
Limitless Capabilities
#19 - 2013-11-19 16:48:57 UTC  |  Edited by: Gridloader
its not working... when I launch it and then try to use repair tool.... repair tool giving massage that launcher.exe is running....
when i go to windows task manager there is nothing about aplications that are rigged to eve.... however when I go deeper to resources monitor.... there is info about launcher.exe running... and I need to remove it from there to start from begining...

As I can see from other post its this DX9-11 issue... and I cant change it because of other issues rigged to settings icon... at least give me some link or info how to change DX to 9 without this icon;)
CCP Aporia
C C P
C C P Alliance
#20 - 2013-11-19 16:54:26 UTC
Gridloader wrote:
its not working... when I launch it and then try to use repair tool.... repair tool giving massage that launcher.exe is running....
when i go to windows task manager there is nothing about aplications that are rigged to eve.... however when I go deeper to resources monitor.... there is info about launcher.exe running... and I need to remove it from there to start from begining...


OK, so the repair tool can be ignored for this problem, that just as a sidenote.

And to clarify: You saw that there were launcher.exe processes running in the background. You terminated these from the task manager. Then you started eve.exe again? In worst case: Have you tried rebooting your computer before restarting EVE? Sometimes Windows leaks some handles and those rare moments can cause weird issues.

Friend of walking avatars, currently hibernating until he gets to open that door.
12Next page