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Updated EVE Launcher builds available on SIngularity

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CCP Atropos
C C P
C C P Alliance
#1 - 2013-11-04 22:52:34 UTC  |  Edited by: CCP Habakuk
We're currently testing out some fixes to issues people are having with downloading updates to EVE Client, when using the EVE Launcher. This means that we will be pushing out updates to the EVE Launcher, for Singularity. regularly.

To aid us in our debugging efforts, we've added some new debug messages into the logging framework, which can be enabled by passing in some arguments to the EVE Launcher, either via the command line or via a shortcut. These options are enabled by using /log:debug, /debughttp and /uniquelog so for example, you would start the EVE Launcher against Singularity via eve.exe /server:sisi /log:debug /debughttp /uniquelog

To explain what these options do, for the curious:

  • /log:debug simply sets a lower logging level than is usually written out to the log files
  • /debughttp enables some logging on the HTTP requests made by the EVE Launcher
  • /uniquelog changes the logs to log out to a unique log per run, based upon a finer grained timestamp


In addition to some changes in the EVE Launcher itself, we're hoping we can get a better view of exactly what's happening when things go wrong. If you find you're having issues with the EVE Launcher after these changes, please grab your launcher.log file from the launcher\cache folder and copy it to PasteBin for us to examine.

Thanks for your time and help!
Maximus Aerelius
PROPHET OF ENIGMA
#2 - 2013-11-04 23:15:33 UTC
/server:SiSi and not /server:Singularity?

Oh and first Big smile

[b]Fast Character Switching "XP Stylee" Undocking - More Routes Out of Station[/b] Here's my tear jar > |_| < Fill 'er up!
CCP Atropos
C C P
C C P Alliance
#3 - 2013-11-04 23:17:49 UTC
Maximus Aerelius wrote:
/server:SiSi and not /server:Singularity?

Oh and first Big smile

Both should work Blink
Maximus Aerelius
PROPHET OF ENIGMA
#4 - 2013-11-04 23:21:16 UTC
CCP Atropos wrote:
Maximus Aerelius wrote:
/server:SiSi and not /server:Singularity?

Oh and first Big smile

Both should work Blink


Awesome...nearly 10 years and didn't know that! Thanks CCP Atropos.

[b]Fast Character Switching "XP Stylee" Undocking - More Routes Out of Station[/b] Here's my tear jar > |_| < Fill 'er up!
Vincent Athena
Photosynth
#5 - 2013-11-05 00:50:28 UTC
Any Mac equivalent?

Know a Frozen fan? Check this out

Frozen fanfiction
CCP Atropos
C C P
C C P Alliance
#6 - 2013-11-05 10:04:13 UTC
The changes are also included in the Mac version of the EVE Launcher. Generally if I don't specify a platform, it applies to both.
Sable Moran
Moran Light Industries
#7 - 2013-11-05 12:08:04 UTC
Since we are talking about program arguments here...

Could you comment whether these argument still have any effect:

/end
/LUA:OFF
/minidump

And if so what effect exactly?

Sable's Ammo Shop at Alentene V - Moon 4 - Duvolle Labs Factory. Hybrid charges, Projectile ammo, Missiles, Drones, Ships, Need'em? We have'em, at affordable prices. Pop in at our Ammo Shop in sunny Alentene.
CCP Atropos
C C P
C C P Alliance
#8 - 2013-11-06 14:26:58 UTC
Sable Moran wrote:
Since we are talking about program arguments here...

Could you comment whether these argument still have any effect:

/end
/LUA:OFF
/minidump

And if so what effect exactly?

I did some asking around, since none of these are related to my area of interest. I listed below the effects of the switches to the best of my knowledge.

/end has no effect, and hasn't for some time.
/LUA:OFF modifies the location used for storing EVE Client settings and cache.
/minidump relates to the creation of minidumps when the application crashes, and I believe still has some effect.
Vincent Athena
Photosynth
#9 - 2013-11-06 14:32:03 UTC
CCP Atropos wrote:
The changes are also included in the Mac version of the EVE Launcher. Generally if I don't specify a platform, it applies to both.

OK, let me rephrase the question. For PC users you run the client with this:

"To aid us in our debugging efforts, we've added some new debug messages into the logging framework, which can be enabled by passing in some arguments to the EVE Launcher, either via the command line or via a shortcut. These options are enabled by using /log:debug, /debughttp and /uniquelog so for example, you would start the EVE Launcher against Singularity via eve.exe /server:sisi /log:debug /debughttp /uniquelog"

Is there a Mac equivalent?

Know a Frozen fan? Check this out

Frozen fanfiction
CCP Atropos
C C P
C C P Alliance
#10 - 2013-11-06 15:10:48 UTC
open EVE\ Online.app/ --args /server:sisi /log:debug /debughttp /uniquelog
Circumstantial Evidence
#11 - 2013-11-06 20:16:15 UTC
Login access tokens created by SISI launcher don't seem to expire, so I'm unable to test a bug I have noticed in the TQ launcher for all of Odyssey:

1. Leave launcher up in a logged-in state (PLAY button is shown) for 6-10 hours until token expires.
2. Click PLAY
Problem:
left side of launcher where edit boxes for username & password should be displayed again - is blacked out. No text or controls are drawn in this new black area. Black overlay rapidly extends from left to right, to fill about half of the launcher window.

To restore controls and work around the problem, I right-click and choose "back" - then the black overlay collapses to the left and proper login edit boxes are displayed, with a message below them in red text saying that credentials or token have expired, log in again. From this point, Launcher works as expected.

Known issue?
Windows 8.0, IE 10
Chainsaw Plankton
FaDoyToy
#12 - 2013-11-07 02:17:28 UTC
the launcher is doing this (2/4): CREATING EVE_ONLINE_625211-640977_WIN.PATCH 27.8%

http://pastebin.com/ycATE9f0

well I guess the logs show something eh?

@ChainsawPlankto on twitter
Sable Moran
Moran Light Industries
#13 - 2013-11-07 11:05:30 UTC
CCP Atropos wrote:
Sable Moran wrote:
Since we are talking about program arguments here...

Could you comment whether these argument still have any effect:

/end
/LUA:OFF
/minidump

And if so what effect exactly?

I did some asking around, since none of these are related to my area of interest. I listed below the effects of the switches to the best of my knowledge.


Thank you and sorry for the trouble.

CCP Atropos wrote:
/LUA:OFF modifies the location used for storing EVE Client settings and cache.


This was the one I was most interested in really. The fact that it still does what it does is a god send. Don't be removing that please.

Sable's Ammo Shop at Alentene V - Moon 4 - Duvolle Labs Factory. Hybrid charges, Projectile ammo, Missiles, Drones, Ships, Need'em? We have'em, at affordable prices. Pop in at our Ammo Shop in sunny Alentene.
CCP Atropos
C C P
C C P Alliance
#14 - 2013-11-07 13:31:10 UTC
Chainsaw Plankton wrote:
the launcher is doing this (2/4): CREATING EVE_ONLINE_625211-640977_WIN.PATCH 27.8%

http://pastebin.com/ycATE9f0

well I guess the logs show something eh?


The EVE Launcher keeps getting "IOError: [Errno 13] Permission denied" when attempting to access "J:\Eve testserver\resCharacterModularFemaleHiRes02.stuff"

I would recommend you try running the EVE Launcher as administrator, or to delete the file manually; my guess is that either another file has locked it somehow (although I have no idea how) or it's corrupted in some manner (again, I have no idea exactly how).
Chainsaw Plankton
FaDoyToy
#15 - 2013-11-07 18:32:36 UTC
CCP Atropos wrote:
Chainsaw Plankton wrote:
the launcher is doing this (2/4): CREATING EVE_ONLINE_625211-640977_WIN.PATCH 27.8%

http://pastebin.com/ycATE9f0

well I guess the logs show something eh?


The EVE Launcher keeps getting "IOError: [Errno 13] Permission denied" when attempting to access "J:\Eve testserver\resCharacterModularFemaleHiRes02.stuff"

I would recommend you try running the EVE Launcher as administrator, or to delete the file manually; my guess is that either another file has locked it somehow (although I have no idea how) or it's corrupted in some manner (again, I have no idea exactly how).



I saw that so I did try doing it as administrator, it still seems to fail.

I also tried clearing the cache, although there were a few different options so I don't remember exactly which one

I can try deleting the file manually later.

@ChainsawPlankto on twitter
CCP Atropos
C C P
C C P Alliance
#16 - 2013-11-07 20:01:51 UTC
Iiiiiiinteresting. I'll add some logging and see if I can't get it to determine why. Hold off on deleting the file if you've not done so yet.
Krixtal Icefluxor
INLAND EMPIRE Galactic
#17 - 2013-11-09 15:27:44 UTC  |  Edited by: Krixtal Icefluxor
Last updated Sisi about a week ago.

Now I activate Launcher, it appears to be OK and says "Installing Files". But absolutely nothing is happening. Network bytes received is zero.


edit: Ran "Repair" Tool. Appeared to be going successfully until the very last step when it failed.

Gave me a quite clear message about the Repair Log file "repair.exe.log" for forwarding to you guys, but unfortunately that file is most absolutely non-existent on my hard drive.

Another frustrating exercise in futility, most indeed.


2nd edit: Deleted /server:Singularity from Target Location window and successfully logged on to TQ. Added the Singularity designation back, and the Launcher is now attempting to Patch.

3rd edit: Success. That was 3 hours of solid nonsense thanks to the 'convenient' Launcher.

"He has mounted his hind-legs, and blown crass vapidities through the bowel of his neck."  - Ambrose Bierce on Oscar Wilde's Lecture in San Francisco 1882
Snake O'Connor
Aliastra
Gallente Federation
#18 - 2013-11-09 18:06:50 UTC
Launcher hangs on creating patch, attempting to patch using the exefile.exe gives a patch not found error.

http://pastebin.com/tGwQK6a2
CCP Atropos
C C P
C C P Alliance
#19 - 2013-11-11 10:18:45 UTC
Krixtal Icefluxor wrote:
Last updated Sisi about a week ago.

Now I activate Launcher, it appears to be OK and says "Installing Files". But absolutely nothing is happening. Network bytes received is zero.


edit: Ran "Repair" Tool. Appeared to be going successfully until the very last step when it failed.

Gave me a quite clear message about the Repair Log file "repair.exe.log" for forwarding to you guys, but unfortunately that file is most absolutely non-existent on my hard drive.

Another frustrating exercise in futility, most indeed.


2nd edit: Deleted /server:Singularity from Target Location window and successfully logged on to TQ. Added the Singularity designation back, and the Launcher is now attempting to Patch.

3rd edit: Success. That was 3 hours of solid nonsense thanks to the 'convenient' Launcher.

Can you provide me with the Launcher log files? they should be in launcher\cache\*.log
CCP Atropos
C C P
C C P Alliance
#20 - 2013-11-11 10:20:43 UTC
Snake O'Connor wrote:
Launcher hangs on creating patch, attempting to patch using the exefile.exe gives a patch not found error.

http://pastebin.com/tGwQK6a2

Thanks for the log, two things though: you're failing because it's timing out when attempting to download data. I can increase the timeout on the connection, but it would be good to know if this happens to you often, or if it was a one time thing.

Secondly, it's not possible to patch through exefile.exe
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