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Well done to CCP and GM Bjorn
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Sar Carstic
Aliastra
Gallente Federation
#1 - 2013-11-06 01:22:40 UTC
I think I have experienced the best and fastest bit of customer service ever at the hands of CCP last night.

I was in a mission last night and for some reason the npc's would not appear in the last room, I could not complete the mission. While I was still in the room I filled in a support ticket, though it might be fixed by the time I arrived home from work the next day.

I flew back to the station, which was in the same system as the mission and no jumps required, to see if the complete button has somehow activated on the agent. By the time I docked there were no active missions. I checked the support ticket and already there was a message from GM Bjorn who had reset the mission and bid me to try it again.

Now THAT is service. I was so happy I had to change my frowny portrait into a smiley one. Well done CCP!

Gentlemen you can't fight in here, this is the War Room!
Unsuccessful At Everything
The Troll Bridge
#2 - 2013-11-06 01:24:09 UTC
The Sarcastometer just exploded.

Since the cessation of their usefulness is imminent, may I appropriate your belongings?
Jake Warbird
Republic Military School
Minmatar Republic
#3 - 2013-11-06 01:26:30 UTC
Unsuccessful At Everything wrote:
The Sarcastometer just exploded.

Approaching Singularity. Farewell reality.

Sugar Von MurdererTits : Jake Warbird gets my vote for most intriguing and attractive male character in Eve.
I Love Boobies
All Hail Boobies
#4 - 2013-11-06 14:28:53 UTC
CCP Propaganda Alt detected. Blink
Mythrandier
Solace Corp
#5 - 2013-11-06 15:03:33 UTC
Unsuccessful At Everything wrote:
The Sarcastometer just exploded.


What model did you use? I had a 3M Sarcasm-O-Meter 3000 but during the fall of Delve the posts in COAD made it melt, looking for a new one.

"In the beginning the Universe was created. This has made a lot of people very angry and been widely regarded as a bad move." -  D. Adams.
Barrogh Habalu
Imperial Shipment
Amarr Empire
#6 - 2013-11-06 16:28:26 UTC
I dunno about you guys, but last time I was doing Angel Sound, I had my problem addressed within minutes.

It was funny because I was expecting to recieve an answer not sooner than next day so I JC'd out of Curse... Only to recieve notification from GM moments later Smile

Future of T3 cruisers - multi-tool they aspired to be instead of sledgehammer they have become
Richard Ramlrez
Doomheim
#7 - 2013-11-06 18:21:42 UTC
are you being Sar Carstic?
ElQuirko
University of Caille
Gallente Federation
#8 - 2013-11-06 18:55:16 UTC
Mythrandier wrote:
Unsuccessful At Everything wrote:
The Sarcastometer just exploded.

What model did you use? I had a 3M Sarcasm-O-Meter 3000 but during the fall of Delve the posts in COAD made it melt, looking for a new one.

I've just had reports from Geneva that the Large Hard-on Sarcastocollider is going supernova. Say goodbye to your families and make peace with your god.

Dodixie > Hek
KuroVolt
Federal Navy Academy
Gallente Federation
#9 - 2013-11-06 19:06:23 UTC
It really wasnt a good idea to make a praising thread on the EVE-O forums with that name.

Then again, it would have been an even worse idea to make a praising thread on the EVE-O forums without having that name.

BoBwins Law: As a discussion/war between two large nullsec entities grows longer, the probability of one comparing the other to BoB aproaches near certainty.
Krimishkev
Sebiestor Tribe
Minmatar Republic
#10 - 2013-11-06 19:10:52 UTC
I just spit my iced tea out. ;/
Erotica 1
Krypteia Operations
#11 - 2013-11-06 20:55:30 UTC
Hey, this would be a great post for this thread that is already on the topic:

https://forums.eveonline.com/default.aspx?g=posts&m=3066666

See Bio for isk doubling rules. If you didn't read bio, chances are you funded those who did.
Sar Carstic
Aliastra
Gallente Federation
#12 - 2013-11-07 14:08:53 UTC  |  Edited by: Sar Carstic
Erotica 1 wrote:
Hey, this would be a great post for this thread that is already on the topic:

https://forums.eveonline.com/default.aspx?g=posts&m=3066666


Hey that's a great idea, I'm sure the OP of that other post will be most appreciative of your endorsement of their work.

Gentlemen you can't fight in here, this is the War Room!
Debora Tsung
Perkone
Caldari State
#13 - 2013-11-07 14:14:47 UTC
Unsuccessful At Everything wrote:
The Sarcastometer just exploded.


Dear god, I just spit my drink all over my keyboard and nearly fell of my comfy office chair.

Stupidity should be a bannable offense.

Fighting back is more fun than not.

Sticky: AFK Cloaking Thread It's not pretty, but it's there.
Sar Carstic
Aliastra
Gallente Federation
#14 - 2013-11-07 14:53:24 UTC
Debora Tsung wrote:
Unsuccessful At Everything wrote:
The Sarcastometer just exploded.


Dear god, I just spit my drink all over my keyboard and nearly fell of my comfy office chair.


Well I was excited - I hope your keyboard was liquid-proof. Sadly, mine was not.

Gentlemen you can't fight in here, this is the War Room!
Debora Tsung
Perkone
Caldari State
#15 - 2013-11-07 16:24:32 UTC  |  Edited by: Debora Tsung
Sar Carstic wrote:
Debora Tsung wrote:
Unsuccessful At Everything wrote:
The Sarcastometer just exploded.


Dear god, I just spit my drink all over my keyboard and nearly fell of my comfy office chair.


Well I was excited - I hope your keyboard was liquid-proof. Sadly, mine was not.


I had to cringe only the tiniest bit as this happened while I was at work.

Luckly those sturdy office keyboards are nigh indestructible.
If they were bolted to the table I'd even paint a big red "Marauder" on it.

Stupidity should be a bannable offense.

Fighting back is more fun than not.

Sticky: AFK Cloaking Thread It's not pretty, but it's there.
Josef Djugashvilis
#16 - 2013-11-07 17:06:34 UTC
Krimishkev wrote:
I just spit my iced tea out. ;/


Perfectly understandable, and has nothing to do with this thread.

On the very rare occasion that I have filed a 'stuck in mission' ticket they have also been answered and fixed within minutes.

This is not a signature.
Sar Carstic
Aliastra
Gallente Federation
#17 - 2013-11-07 22:09:41 UTC
Josef Djugashvilis wrote:
Krimishkev wrote:
I just spit my iced tea out. ;/


Perfectly understandable, and has nothing to do with this thread.

On the very rare occasion that I have filed a 'stuck in mission' ticket they have also been answered and fixed within minutes.


Thanks Josef - having read other posts complaining about how long CCP take to answer tickets and support requests, I was genuinely surprised and pleased with how quickly that was handled, I thought I would be lucky to have it fixed before the mission bonus expired. Obviously issues in-game that are affecting immediate play are a priority.

Gentlemen you can't fight in here, this is the War Room!