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Issues, Workarounds & Localization

 
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EvE is fuc*ed

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Author
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Aix Galericulata
Garoun Investment Bank
Gallente Federation
#1 - 2013-10-30 05:49:45 UTC
Every time i log in a get this thing where i'm frozen but the UI still works. erm ******* help please.

http://i.imgur.com/ZHVudnC.jpg
Violet Crumble
Weaponised Vegemite
Flying Dangerous
#2 - 2013-10-30 05:52:46 UTC
Windows or Mac?

Can't tell from the screenshot, but if it's Mac, join the procession of complaints.

Funtime Factory - We put the fun back in funtime
Aix Galericulata
Garoun Investment Bank
Gallente Federation
#3 - 2013-10-30 05:55:19 UTC
Windows, i had a fight and then i just couldn't move when i log in it's frozen i cans see local change and **** but my account is frozen
Matokin Lemant
#4 - 2013-10-30 06:12:11 UTC
That is a weird issue but try the below solutions and see if any of them help resolve your problem.

1) Manually dump your cash https://wiki.eveonline.com/en/wiki/Clearing_the_cache_and_settings (look under the out of game section)

2) Repair your client https://wiki.eveonline.com/en/wiki/Client_Repair_Tool

3) If f both the above fail do a fresh install. Back up your settings first tho http://wiki.eveuniversity.org/Client_Preferences_and_Settings_Backup (you can ignore the cash part all you need is the settings folder)

Having a client side issue that is preventing you from playing is pretty flustering...Hope this helps
Aix Galericulata
Garoun Investment Bank
Gallente Federation
#5 - 2013-10-30 06:29:43 UTC
Matokin Lemant wrote:
That is a weird issue but try the below solutions and see if any of them help resolve your problem.

1) Manually dump your cash https://wiki.eveonline.com/en/wiki/Clearing_the_cache_and_settings (look under the out of game section)

2) Repair your client https://wiki.eveonline.com/en/wiki/Client_Repair_Tool

3) If f both the above fail do a fresh install. Back up your settings first tho http://wiki.eveuniversity.org/Client_Preferences_and_Settings_Backup (you can ignore the cash part all you need is the settings folder)

Having a client side issue that is preventing you from playing is pretty flustering...Hope this helps


I appreciate you taking the time to help me, it's strange other accounts work and even other characters on the same account work just not my main.
Arduemont
Rotten Legion
#6 - 2013-10-30 13:15:23 UTC
Why didn't you post with your main? You posted an image of a problem and then told us that only your main has this problem. So we know your main is Lynx Bheskagor...

I know this doesn't solve your problem. It just bugged me.

"In the age of information, ignorance is a choice." www.stateofwar.co.nf
Borsek
KarmaFleet
Goonswarm Federation
#7 - 2013-10-30 13:16:49 UTC
Technical support forums ------>
Krixtal Icefluxor
INLAND EMPIRE Galactic
#8 - 2013-10-30 13:23:10 UTC
My God. It's full of stars.

"He has mounted his hind-legs, and blown crass vapidities through the bowel of his neck."  - Ambrose Bierce on Oscar Wilde's Lecture in San Francisco 1882
CCP Atlas
C C P
C C P Alliance
#9 - 2013-10-30 13:50:48 UTC
I see from your screenshot that you have custom formatting in your overview tabs. It's possible this is causing some issues.

Send us a bug report from the ingame bug reporting tool if you can reach that from the char with the problem. Your logs will be uploaded with the report and we should be able to tell what's wrong from those.
Noriko Mai
#10 - 2013-10-30 16:19:40 UTC
Aix Galericulata wrote:
Every time i log in a get this thing where i'm frozen but the UI still works. erm ******* help please.

http://i.imgur.com/ZHVudnC.jpg

Exactly the same thing happend to me yesterday on the SiSi.

"Meh.." - Albert Einstein
Matokin Lemant
#11 - 2013-10-30 18:47:03 UTC
Aix Galericulata wrote:
Matokin Lemant wrote:
That is a weird issue but try the below solutions and see if any of them help resolve your problem.

1) Manually dump your cash https://wiki.eveonline.com/en/wiki/Clearing_the_cache_and_settings (look under the out of game section)

2) Repair your client https://wiki.eveonline.com/en/wiki/Client_Repair_Tool

3) If f both the above fail do a fresh install. Back up your settings first tho http://wiki.eveuniversity.org/Client_Preferences_and_Settings_Backup (you can ignore the cash part all you need is the settings folder)

Having a client side issue that is preventing you from playing is pretty flustering...Hope this helps


I appreciate you taking the time to help me, it's strange other accounts work and even other characters on the same account work just not my main.



Your welcome...but it does sound like a corrupted game file in the cash or the Client its self. The fact it only effects one account and not the rest only strengthens my thought process and leads me to believe this is the case (corrupted game file).

If none of this works then you may want to try and delete your settings folder which would remove the custom formatting in your overview tabs as CCP Atlas pointed out. IF the custom formatting is the problem then deleting the settings folder will fix it.