These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

Purple Screen on Second Alt-Tab

First post
Author
Previous Topic Next Topic
Tyrhineld Malukker
Games Inc.
#1 - 2011-09-09 18:08:05 UTC
Hey guys,

I've been running into an issue recently that I want to get a solution to.
I'm running Windows 7 Ultimate and I've been having alt-tab issues with EVE. The first time I alt-tab out of the program (in space, in station, in battle, doesn't matter) I return to my desktop and all colors are fine. After I click on the game again, the in-game colors are all dandy. The SECOND time I alt-tab to my desktop, it (and any program i happen to be running) turns into a mix of pink and purple colors instead of the regular colors. <-------- Help wanted.

“…no man ever understands quite his own artful dodges to escape from the grim shadow of self-knowledge.” - Joseph Conrad
Filofox
28 Disciples and a Kangaroo
#2 - 2011-09-09 18:09:57 UTC
You should describe your PC configuration as it might be a gfx card problem.
Tyrhineld Malukker
Games Inc.
#3 - 2011-09-09 18:23:52 UTC
Here's my system:

Processor - Intel(R) Core(TM)2 Duo CPU T9550 @ 2.66GHz 2.67GHz

Installed Memory (RAM) - 4.00GB

System Type: 64-bit Operating System

And my graphics card is a" Mobel Intel(R) 4 series express chipset family," does that help?

“…no man ever understands quite his own artful dodges to escape from the grim shadow of self-knowledge.” - Joseph Conrad
GM Xamother
Game Masters
C C P Alliance
#4 - 2011-09-09 18:54:15 UTC
Tyrhineld Malukker wrote:
Here's my system:

Processor - Intel(R) Core(TM)2 Duo CPU T9550 @ 2.66GHz 2.67GHz

Installed Memory (RAM) - 4.00GB

System Type: 64-bit Operating System

And my graphics card is a" Mobel Intel(R) 4 series express chipset family," does that help?


This is usually caused by older Intel drivers. Please try and update your graphics card drivers from Intel website. Once updated see if the problem persists.

Best regards,
Senior GM Xamother
EVE Online Customer Support

GM Xamother | Senior Game Master
Tyrhineld Malukker
Games Inc.
#5 - 2011-09-09 23:29:41 UTC
GM Xamother wrote:
Tyrhineld Malukker wrote:
Here's my system:

Processor - Intel(R) Core(TM)2 Duo CPU T9550 @ 2.66GHz 2.67GHz

Installed Memory (RAM) - 4.00GB

System Type: 64-bit Operating System

And my graphics card is a" Mobel Intel(R) 4 series express chipset family," does that help?


This is usually caused by older Intel drivers. Please try and update your graphics card drivers from Intel website. Once updated see if the problem persists.

Best regards,
Senior GM Xamother
EVE Online Customer Support


I went to the intel website as you said and downloaded the driver, installed and restarted. Eve still has the same problem and when I use the device manager to auto update it says windows confirms that this driver is current.

“…no man ever understands quite his own artful dodges to escape from the grim shadow of self-knowledge.” - Joseph Conrad
GM Xamother
Game Masters
C C P Alliance
#6 - 2011-09-11 13:54:50 UTC
Tyrhineld Malukker wrote:
I went to the intel website as you said and downloaded the driver, installed and restarted. Eve still has the same problem and when I use the device manager to auto update it says windows confirms that this driver is current.


Do not trust the Device Managers auto update, as it only checks against what MS has, not what the manufacturer has released. Check the driver date from the device manager, and it should be something in the lines of May/June 2011.

Best regards,
Senior GM Xamother
EVE Online Customer Support

GM Xamother | Senior Game Master
Tyrhineld Malukker
Games Inc.
#7 - 2011-09-14 15:23:27 UTC
GM Xamother wrote:
Tyrhineld Malukker wrote:
I went to the intel website as you said and downloaded the driver, installed and restarted. Eve still has the same problem and when I use the device manager to auto update it says windows confirms that this driver is current.


Do not trust the Device Managers auto update, as it only checks against what MS has, not what the manufacturer has released. Check the driver date from the device manager, and it should be something in the lines of May/June 2011.

Best regards,
Senior GM Xamother
EVE Online Customer Support


The driver data says 2/11/2011. Is there a more current driver out there?

Tyr

“…no man ever understands quite his own artful dodges to escape from the grim shadow of self-knowledge.” - Joseph Conrad