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Windows 8 - infinite repair loop
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Oskar the Dead
Doomheim
#1 - 2013-10-16 00:54:44 UTC
Hello!

What happened: Was playing a game. Exited the game to annoy the wife but when I came back (five mintues later) my laptop had frozen. Grrr hardboot. When my laptop came to I received an error message with the blue frowny face of death. After another hardboot my laptop entered (after a little research) an automatic repair loop. Now I am unable to access the windows GUI. But can still access the bios.

About the laptop: I bought it from ibuypower.com about three months ago, sometime in July. The specs escape me at this moment as the 'type' of laptop I have doesnt seem to be available anymore (that I can find). It a 17" that cost me around 1, 200 with shipping. It came with windows 8 installed, a recovery disk and product key. A model made for gaming.

Troubleshooting the issue: at first I tried restarting several times to see if the issue wouod resolve itself. No luck. I then grabbed the recovery disk in hopes that would solve my problem (lolmicrosoft :( ). This was after looking on their support forum for the issue found here. the advice I followed was from a representative. No luck with that as multiple reboots with the recovery disk amounted to nothing more more than stalling out at various steps along the way. This was after leaving my laptop sit for over a 12 hour period (sleep and work) with no progress.

I had also noticed an option a user mentioned that involves a selective boot from the bios menu. I, unfortunately, know nothing about the bios. Even after looking through the menu's I could not determine where this selective boot option was. In the link provided his answer is ranked highest, with over 100 responses to this issue, I still have no idea what he is talking about. :(

In short, I am looking for answers as to where I can find this 'selective boot' option and save my laptop from eternal damnation. I am also offering a cash prize of 100m isk for your assistance.

Thanks!

P.s. I have turned it off and turned it back on again.
Alice Saki
Nocturnal Romance
Cynosural Field Theory.
#2 - 2013-10-16 01:10:49 UTC
I am Sorry... couldn't help myself


Hope you get it fixed

FREEZE! Drop the LIKES AND WALK AWAY! - Currenly rebuilding gaming machine, I will Return.
Commissar Kate
Kesukka
#3 - 2013-10-16 01:15:14 UTC  |  Edited by: Commissar Kate
Pressing F8 during boot up will get you to a menu where you can use safe mode.

Depending on who makes your computer one of the F9-F12 buttons will usually pull up a menu that lets you select what drive/partition you want to boot from. You also press these during boot up.

-k8

My Fanclub
Oskar the Dead
Doomheim
#4 - 2013-10-16 01:54:16 UTC  |  Edited by: Oskar the Dead
Commissar Kate wrote:
Pressing F8 during boot up will get you to a menu where you can use safe mode.

Depending on who makes your computer one of the F9-F12 buttons will usually pull up a menu that lets you select what drive/partition you want to boot from. You also press these during boot up.


After several reboots of pushing f9-f12, none of which brought me to a selective boot option, I tried f8 and f7 with f7 being the option that allowed me to make a choice. There are three options presented. The first top two bring back to the repair loop and the thrid brings me to the bios.

The options are as follows:

P2: Slimtype DVD A DS8A9SH
P0: ST9750422AS
Enter Setup

These were tried without the recovery disk. Will make another attempt with the recovery disk.

EDIT: Attempt with recovery disk yielded the same results as before. Stalling.
Oskar the Dead
Doomheim
#5 - 2013-10-16 20:07:40 UTC
Still having issues. Tried reformatting but it doesn't recognize my recovery disk.

Any thoughts?