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SiSi Crashing on Load

First post
Author
DemonikUA
Blue Tridents
#1 - 2013-10-07 15:52:45 UTC
So I got into a Sabre to test the new bubble animation and warp acceleration/deceleration... Warped to a gate and jumped through and the client crashed. Now the client crashes every time I try to log in on this toon with the Sabre.
DemonikUA
Blue Tridents
#2 - 2013-10-07 16:00:33 UTC  |  Edited by: DemonikUA
DemonikUA wrote:
So I got into a Sabre to test the new bubble animation and warp acceleration/deceleration... Warped to a gate and jumped through and the client crashed. Now the client crashes every time I try to log in on this toon with the Sabre.


This happened in Reblier.

EDIT 1: Tried repairing & re-patching the client... still crashes on load.

EDIT 2: Tried running in safe mode, same result.
CCP Habakuk
C C P
C C P Alliance
#3 - 2013-10-07 17:40:15 UTC
Hi!

It would be great if you could send a bug report about this. Could you please try if you could find any crash dumps (see https://wiki.eveonline.com/en/wiki/Reporting_Crashes)? A logserver file would also be very useful (see https://wiki.eveonline.com/en/wiki/Logserver).

Thanks!

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing

DemonikUA
Blue Tridents
#4 - 2013-10-07 20:12:41 UTC
CCP Habakuk wrote:
Hi!

It would be great if you could send a bug report about this. Could you please try if you could find any crash dumps (see https://wiki.eveonline.com/en/wiki/Reporting_Crashes)? A logserver file would also be very useful (see https://wiki.eveonline.com/en/wiki/Logserver).

Thanks!



An unexpected error occurred while submitting your bug report. Please try again later.

Tried it three times :(

Trying to send a server log as well.
CCP Habakuk
C C P
C C P Alliance
#5 - 2013-10-08 11:13:14 UTC  |  Edited by: CCP Habakuk
DemonikUA wrote:
CCP Habakuk wrote:
Hi!

It would be great if you could send a bug report about this. Could you please try if you could find any crash dumps (see https://wiki.eveonline.com/en/wiki/Reporting_Crashes)? A logserver file would also be very useful (see https://wiki.eveonline.com/en/wiki/Logserver).

Thanks!



An unexpected error occurred while submitting your bug report. Please try again later.

Tried it three times :(

Trying to send a server log as well.


:(

I'm unfortunately not seeing any problems with sending bug reports - maybe the attachment caused problems. Could you please try it again? If it fails again then please send me an EVE-mail with the information (and put the log files on some upload site or similar).

edit: I could reproduce the problem with the bug reporting page, it was choking on some special characters. Internal ticket is created. Oops

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing

DemonikUA
Blue Tridents
#6 - 2013-10-08 21:36:34 UTC
CCP Habakuk wrote:
DemonikUA wrote:
CCP Habakuk wrote:
Hi!

It would be great if you could send a bug report about this. Could you please try if you could find any crash dumps (see https://wiki.eveonline.com/en/wiki/Reporting_Crashes)? A logserver file would also be very useful (see https://wiki.eveonline.com/en/wiki/Logserver).

Thanks!



An unexpected error occurred while submitting your bug report. Please try again later.

Tried it three times :(

Trying to send a server log as well.


:(

I'm unfortunately not seeing any problems with sending bug reports - maybe the attachment caused problems. Could you please try it again? If it fails again then please send me an EVE-mail with the information (and put the log files on some upload site or similar).

edit: I could reproduce the problem with the bug reporting page, it was choking on some special characters. Internal ticket is created. Oops



Thanks much! Hoping this gets fixed soon so I can get back on SiSi!