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Current connection issues 4 Oct 2013

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GM Bigglesworth
Game Masters
C C P Alliance
#1 - 2013-10-04 08:18:51 UTC  |  Edited by: CCP Explorer
Fellow capsuleers,

unfortunately, there have been some issues today that prevented some players to connect to the Tranquility server. This matter has been looked at by our network administrators and we hope to have resolved it now. We would appreciate it if you could reply to this thread should you be able to connect now or if there are still any outstanding issues with connectivity on our player's end.

Best regards,
GM Bigglesworth
CCP Customer Support | EVE Online | DUST 514
Tao Dolcino
Garoun Investment Bank
Gallente Federation
#2 - 2013-10-04 08:21:31 UTC
Yep, it's working now, thank you GM Smile
DreamWizard
Infernal Fury
#3 - 2013-10-04 08:23:36 UTC
look ok now thanks logging 5 accounts now
CCP Explorer
C C P
C C P Alliance
#4 - 2013-10-04 08:24:11 UTC
For clarification, the issue we discovered was outside our network and we changed our external network routing to avoid the issue. TQ was and is online and is not experiencing any problems.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Jack Morrison
Team Liquid crp.
#5 - 2013-10-04 08:25:02 UTC
All good again, many thanks!

Looking for a group to pew with ? Have a chat with me.
Napalm Pisser
Viziam
Amarr Empire
#6 - 2013-10-04 08:26:56 UTC
"Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong."

Same problem still.

Copenhagen Denmark
Ektallion
Doomheim
#7 - 2013-10-04 08:27:29 UTC
not work Sad

Russia, Kursk
CCP Explorer
C C P
C C P Alliance
#8 - 2013-10-04 08:31:12 UTC
Napalm Pisser and Ektallion: Please send us a technical support request, including details on your ISP. You can do this here http://community.eveonline.com/support/support-tickets/ or by sending us an email to support@eveonline.com.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Drogan Antollare
The Scope
Gallente Federation
#9 - 2013-10-04 08:32:03 UTC
working on both accounts again
Demion Samenel
Caldari Independent Navy Reserve
#10 - 2013-10-04 08:34:44 UTC
TQ working but still got some messages loading www.eveonline.com

"Error loading Razor Script
Index was outside the bounds of the array."

Captain Demion Samenel

Chief of Diplomatic Staff

News blog
thetain9696
Republic Military School
Minmatar Republic
#11 - 2013-10-04 08:36:44 UTC
still get this

You are seeing this because no connection could be made to the content server or something went wrong while loading the online content.
CCP Explorer
C C P
C C P Alliance
#12 - 2013-10-04 08:40:19 UTC
thetain9696 wrote:
still get this

You are seeing this because no connection could be made to the content server or something went wrong while loading the online content.
Please send us a technical support request, including details on your ISP. You can do this here http://community.eveonline.com/support/support-tickets/ or by sending us an email to support@eveonline.com.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Maestro Ulv
Phaze-9
#13 - 2013-10-04 08:46:21 UTC
Still got the problem, sending in a ticket as requested.
Fleur Kendall
The Scope
Gallente Federation
#14 - 2013-10-04 08:46:59 UTC
able to connect again, melbourne, australia.
micha c
#15 - 2013-10-04 08:48:35 UTC
fast response on the ticket,
working fine again.

Berlin, Germany

o/
Ektallion
Doomheim
#16 - 2013-10-04 08:50:04 UTC
CCP Explorer wrote:
Napalm Pisser and Ektallion: Please send us a technical support request, including details on your ISP. You can do this here http://community.eveonline.com/support/support-tickets/ or by sending us an email to support@eveonline.com.


i create ticket...
Akrasjel Lanate
Immemorial Coalescence Administration
Immemorial Coalescence
#17 - 2013-10-04 08:51:03 UTC
If you can't login thru luncher you can always use exefile Blink

CEO of Lanate Industries

Citizen of Solitude
thetain9696
Republic Military School
Minmatar Republic
#18 - 2013-10-04 08:53:44 UTC
i cant get to the link

i get this

Oops! Google Chrome could not connect to community.eveonline.com
Kenrailae
Center for Advanced Studies
Gallente Federation
#19 - 2013-10-04 09:12:08 UTC
Akrasjel Lanate wrote:
If you can't login thru luncher you can always use exefile Blink



Have attempted.............

Woah.


I tried this like 5 minutes ago. Started replying and figured I'd try it one more time for giggles before posting. And now it works.....

0.o


Right after getting the confirmation my support ticket was received.

Weird...

The Law is a point of View

The NPE IS a big deal
Ektallion
Doomheim
#20 - 2013-10-04 09:12:17 UTC
problem resolved, thx guys!
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