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Troubleshooting Running Eve on Ubuntu 12.04 LTS
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Sol Ironstub
Sebiestor Tribe
Minmatar Republic
#1 - 2013-09-29 00:12:45 UTC
Hey folks,



I've been trying to set Eve up on my Linux for a solid day now, and no matter where I look I don't seem to be finding a solution to my problem. I've followed the instructions on the main topic as to how to install Eve and all of the necessary programs to make it function, but I haven't quite.. Managed to make it launch.

For starters, when I try the Launcher, sometimes the login section with the "Play" button doesn't load, but everything else does. When I try clicking on the main executable to run the client, it loads my Wine virtual desktop, but doesn't load the game, and eventually self terminates the virtual desktop.


I tried running a terminal in the process, and I got this:

Quote:
fixme:heap:HeapSetInformation (nil) 1 (nil) 0
Network layer using: CarbonIO
EVE Client version 8.32 build 616505 starting 19:57:10
Cerberus localization module loaded on client
fixme:heap:HeapSetInformation 0x110000 0 0x325cf4 4
Starting up Trinity through _trinity_dx9_deploy ...
Xlib: extension "NV-GLX" missing on display ":0".
err:winediag:X11DRV_WineGL_InitOpenglInfo Direct rendering is disabled, most likely your 32-bit OpenGL drivers haven't been installed correctly (using GL renderer "Mesa DRI Intel(R) IGD x86/MMX/SSE2", version "1.4 Mesa 8.0.4").
Xlib: extension "NV-GLX" missing on display ":0".
fixme:win:EnumDisplayDevicesW ((null),0,0x3282a8,0x00000000), stub!
EVE Client version 8.32 build 616505 started 19:57:17
fixme:heap:HeapSetInformation 0x8bf1000 0 0x3295bc 4
P4 wrappers not available!
Starting services
Service counter: 0.001s
Service sessionMgr: 0.001s
Service settings: 0.040s
Service dataconfig: 0.757s
Service machoNet: 0.017s
Service objectCaching: 0.001s
Service addressbook: 0.001s
Service clientStatsSvc: 0.203s
Service photo: 0.001s
Service mailSvc: 0.001s
Service notificationSvc: 0.001s
Service LSC: 0.001s
Service patch: 0.001s
Service inv: 0.001s
Service pwn: 0.001s
Service focus: 0.001s
Service debug: 0.001s
Service jumpQueue: 0.001s
Service scanSvc: 0.002s
Service browserHostManager: 0.001s
Service localizationClient: 0.001s
Service launcher: 0.002s
Service jumpMonitor: 0.001s
Service calendar: 0.002s
Service LiveUpdateSvc: 0.001s
Xlib: extension "NV-GLX" missing on display ":0".
fixme:win:EnumDisplayDevicesW ((null),0,0x32a928,0x00000000), stub!
Xlib: extension "NV-GLX" missing on display ":0".
X Error of failed request: GLXUnsupportedPrivateRequest
Major opcode of failed request: 153 (GLX)
Minor opcode of failed request: 16 (X_GLXVendorPrivate)
Serial number of failed request: 1124
Current serial number in output stream: 1125


Does this mean anything to you all? I'm very new to Linux.
Talis Mahn
Aliastra
Gallente Federation
#2 - 2013-09-29 08:35:55 UTC
One thing I've found is that you may have to close and restart the launcher several times. After a couple of restarts the login and password fields appear (and the Play button).

I'm running Linux Mint 14 with Cinnamon

One of the rare Linux Eve players
Elmore Jones
New Eden Mining Organisation
The Craftsmen
#3 - 2013-09-29 12:46:29 UTC
Gonna take a guess that you're on 64bit linux and need to install ia32 libs + tell wine to run to make a 32bit prefix to install EVE to with some thing like "WINEARCH=win32 WINEPREFIX=/path/to/wineprefix winecfg".

Might be wrong of course :)

+++ Reality Error 404 - Reboot Cosmos +++
Sol Ironstub
Sebiestor Tribe
Minmatar Republic
#4 - 2013-09-30 01:10:39 UTC
Well,



I thought it may be an issue with optimizing my drivers to work with wine, and getting my card to work with my drivers better, so I installed Bumblebee. Finally, I got some progress, as finally a message would come up on my virtual desktop saying something about needing shader support on my card. So my little netbook with Linux on it can't run Eve, sadly.


..So being the genius I am, I took my PC with Windows 7 on it, wiped it clean, then installed a fresh install of Ubuntu 12.04 LTS, and basically installed Wine 1.6, Skype, and took my Eve files into a drive I didn't wipe for file storage, and ran it out of there. After setting everything up, Eve runs, but the framerate is rather choppy. I'm installing Bumblebee now to see if it can help, but is there any way to get Wine to communicate better with my graphics card to improve the framerate?


Thanks
Keirin Hanzo
Brutor Tribe
Minmatar Republic
#5 - 2013-09-30 11:51:03 UTC
If you could provide info about:

  • your video card (vendor, gpu, name, etc.)
  • the drivers you chose to install (name, version number, etc.)

most people in here likely can point you in the right direction.

on another note, possibly make use of the ubuntu wine PPA. for more recent updates to wine.
lastly, alternatively to using the launcher, you could instead run eve from a terminal window with:
wine "your path here/CCP/EVE/bin/ExeFile.exe"

in case there is need for a patch/update you could utilize the "repair.exe" which is located in your /CCP/EVE/-folder.
Torgeir Hekard
I MYSELF AND ME
#6 - 2013-09-30 12:24:47 UTC  |  Edited by: Torgeir Hekard
Oh dog what done. Wiping the old hard drive clean...

Okay, we need more info.

For starters, give output of the following commands:

uname -a

glxinfo | grep vendor

glxinfo | grep version

wine --version

Some considerations.

1) Buggy launcher is fixed by compiling wine with awesomium patch applied. DIY. Or use PlayOnLinux. Or launch the client directly bypassing the launcher.

2) bumblebee is not a magic solution to every problem. You need it ONLY when you need it. That is, if you want to run your game on an NVidia videocard that is not used to handle your primary display (which is likely NOT the case on a desktop computer).

3) There are 2 kinds of nvidia drivers - opensource and proprietary. Opensource drivers (NVidia ones. AMD are awesome as I've been told) are currently severely lacking in 3D performance department. You have to make sure you use proprietary nvidia drivers and have 32bit libs installed in case you run a 64bit system.

PS: I do run EVE on an Optimus laptop with lubuntu 13.04. Flawlessly (except for the usual CQ). With a working launcher. If it does not work for you, - most likely you are doing something wrong. Like not having a proper installation of NVidia drivers and the assorted libs.
Kismeteer
Bat Country
Pandemic Horde
#7 - 2013-09-30 13:21:59 UTC
Most of these questions have been stated.

1. Get your graphic drivers working first. http://www.ubuntuupdates.org/ppa/ubuntu-x-swat is what I recommend for NVidia owners, they work well.
Quote:

sudo add-apt-repository ppa:ubuntu-x-swat/x-updates
sudo apt-get update
sudo apt-get install nvidia-current

If you really want to go to nvidia directly, here ya go: http://www.nvidia.com/object/unix.html I recommend against these though.
2. Don't use the launcher. you need the launcher to patch, and after you're patched, just avoid it.
3. Please post your crash.
Binanty
Science and Trade Institute
Caldari State
#8 - 2013-09-30 20:40:08 UTC
The thing with the launcher, there really isnt a way to fix it, just close it down and relaunch it when it does load.

About the crashing, i have experienced this as well, i found out that you can usually 'fix' this by going to your system monitor/job list, or whatever its called and there should be 2 processes called program or program.exe, kill those 2 and launch eve again, that atleast works for me.
Sol Ironstub
Sebiestor Tribe
Minmatar Republic
#9 - 2013-10-02 02:12:27 UTC
Thanks for the replies!



Uh. Where to start.


I fixed.. Everything I had an issue with, with a total disk wipe, and installing a fresh version of Ubuntu 12.04 LTS on the computer that I previously ran Eve on, that used to have Windows 7 on it. Everything's smooth sailing.

Except, I cannot see the pictures for any ships or drones in my overview, to see them I have to go into the 3D Viewer for the vessel. I tried installing the proprietary drivers for Nvidia like Kismeteer suggested, but then my Eve wouldn't even launch and my Virtual Desktop locked up and wouldn't close without restarting the computer.


Not to sound like I'm ignoring everyone here, but I've tried to save us all some time by troubleshooting on my own before posting every script, bug, and terminal command I've seen on the forums.


So any suggestions as to making my images appear? I can't figure it out.
Kismeteer
Bat Country
Pandemic Horde
#10 - 2013-10-03 15:09:29 UTC  |  Edited by: Kismeteer
At what point does it lock up? Does it lock up when eve actual launches or on the launcher screen?

edit: sounds similar to these people: https://forums.eveonline.com/default.aspx?g=posts&m=3690177

Double edit: did you install wine 1.6? I think the ubuntu built-in wine 1.4 is crap, sadly.
Nebu Retski
Lead Farmers
#11 - 2013-10-03 15:32:36 UTC
Sol Ironstub wrote:
Not to sound like I'm ignoring everyone here, but I've tried to save us all some time by troubleshooting on my own before posting every script, bug, and terminal command I've seen on the forums.

Keep that mentality and you'll get far young padawan, however you should not ignore lessons of a master. Provide the information that was asked of you in the above posts.

Sol Ironstub wrote:
Uh. Where to start.

I recommend that first you install inxi and then you type the following into a terminal:
inxi -SMCGA
Post the output of that, it should provide most of the relevant information that was asked.
Give us your wine version:
wine --version

Sol Ironstub wrote:
Except, I cannot see the pictures for any ships or drones in my overview, to see them I have to go into the 3D Viewer for the vessel.

So any suggestions as to making my images appear? I can't figure it out.

Sometimes a picture say's more than a thousand words. This is definitely one of those times, so please upload a screenshot to imgur and link it here.

Sol Ironstub wrote:
I tried installing the proprietary drivers for Nvidia like Kismeteer suggested, but then my Eve wouldn't even launch and my Virtual Desktop locked up and wouldn't close without restarting the computer.

Did you reboot after installing those drivers. Are you sure that those drivers got installed correctly, did you follow the instructions to the letter for installing them, ... It's pretty difficult for people to help you when they're essentially blind regarding to what you did and what you have in terms of hardware.
Sol Ironstub
Sebiestor Tribe
Minmatar Republic
#12 - 2013-10-04 23:53:29 UTC
Kismeteer wrote:
At what point does it lock up? Does it lock up when eve actual launches or on the launcher screen?

edit: sounds similar to these people: https://forums.eveonline.com/default.aspx?g=posts&m=3690177

Double edit: did you install wine 1.6? I think the ubuntu built-in wine 1.4 is crap, sadly.


Well, I would click the exefile.exe, and it would launch my virtual desktop as usual, except it would stay at the blue screen of the virtual desktop and never launch Eve. This was fixed by removing the proprietary Nvidia drivers.


Quote:
I recommend that first you install inxi and then you type the following into a terminal:
inxi -SMCGA
Post the output of that, it should provide most of the relevant information that was asked.
Give us your wine version:
wine --version


Wine 1.6

System: Host: blake-Veriton-X275 Kernel: 3.8.0-29-generic x86_64 (64 bit) Desktop: Gnome Distro: Ubuntu 12.04 precise
Machine: Mobo: Acer model: Veriton X275 Bios: Acer version: P01-B2 date: 03/31/2011
CPU: Dual core Pentium CPU E5800 (-MCP-) cache: 2048 KB flags: (lm nx sse sse2 sse3 ssse3 vmx)
Clock Speeds: 1: 1203.00 MHz 2: 1203.00 MHz
Graphics: Card: Intel 4 Series Chipset Integrated Graphics Controller
X.Org: 1.13.3 drivers: intel (unloaded: vesa,fbdev) Resolution: 1280x1024@60.0hz
GLX Renderer: Mesa DRI Intel G41 GLX Version: 2.1 Mesa 9.1.4
Audio: Card: Intel N10/ICH 7 Family High Definition Audio Controller driver: snd_hda_intel
Sound: Advanced Linux Sound Architecture ver: k3.8.0-29-generic

Quote:
Sometimes a picture say's more than a thousand words. This is definitely one of those times, so please upload a screenshot to imgur and link it here.


This Guy Is Having The Same Issue w/ Pictures


I think I did everything right there.

So thoughts anyone?

And yes- Before I forget, I did reboot with the Nvidia drivers, but it occurred to me that I had an Intel chipset. (Derp)
Nebu Retski
Lead Farmers
#13 - 2013-10-05 11:19:35 UTC
Sol Ironstub wrote:
And yes- Before I forget, I did reboot with the Nvidia drivers, but it occurred to me that I had an Intel chipset. (Derp)

Well you see you would have saved yourself some derping around if you would have immediately posted the output that was asked.

Sol Ironstub wrote:
This Guy Is Having The Same Issue w/ Pictures

Well if you are having the exact same issue then your original issue description was terrible, because that issue has nothing to do with the overview. In fact the overview has the most basic icons one can imagine (the overview is the list with stuff in space when you're in space) and doesn't have pictures in it. Also to me from your description I was thinking in the direction that ship textures weren't loading when you were in space because that is a common issue for intel GFX cards (especially some older ones).

So please for the future, make sure that you describe your issue properly and back it up with logs, screenshots, etc...

As for what you can do now:

  1. Make sure you're running the correct drivers
  2. Keep checking on the other thread to see if someone found a solution