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Macintosh

 
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Icon Rendering Corrupted on Mac Hardware - Call for information

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Darryn Lowe
Sebiestor Tribe
Minmatar Republic
#61 - 2013-09-05 23:04:54 UTC
I'm not sure CCP can fix this problem because I don't think the problem rests with Eve client. The problem seems to be Cider.

The only way CCP can fix this issue is to give us a proper OpenGL client and that's not going to happen too quickly due to that requiring a lot of rewriting graphics code from DirectX to OpenGL.

One day maybe but not any time too soon.
Momoro
#62 - 2013-09-09 03:01:06 UTC
Hey guys,

I was having a similar problem on Linux for a while. Since an upgrade of AMD graphic card drivers (fglrx) from version 9 to 12.104 caused a blank screen to appear when starting Eve through Wine.

I was able to fix the corrupted icons by downgrading my video card drivers to version 8.960. Upon downgrading, I discovered that some icons began working again. After clearing my cache, all the icons once again worked!

Here's my Linux post on this issue:
https://forums.eveonline.com/default.aspx?g=posts&m=3591065

My suggestion is to try to update your video card drivers. If that doesn't work, then maybe try downgrading your video card drivers. I hope this gives a hint to the Eve developers and their Mac OS X partners about what may be causing problems. I also thus suggest that you guys post which graphic card drivers versions you are using that are causing this issue. Then if you manage to find a version that works, also post that to this thread. Good luck.
Darryn Lowe
Sebiestor Tribe
Minmatar Republic
#63 - 2013-09-11 00:59:17 UTC
Easier said than done. AMD doesn't supply Mac OS X drivers for their cards, at least for the consumer Macs.
Xert Madullier
MUSE LLP
#64 - 2013-09-15 20:51:08 UTC
Kinda disheartening that we haven't even heard from CCP in.. quite a while. Has anyone opened a ticket recently and found out anything else?
Arthur Aihaken
Kenshin Academia.
Kenshin Shogunate.
#65 - 2013-09-15 21:07:11 UTC
Xert Madullier wrote:
Kinda disheartening that we haven't even heard from CCP in.. quite a while. Has anyone opened a ticket recently and found out anything else?


Mac support? What's that... I'm still awaiting responses to bug reports I filed 6+ months ago...

I am currently away, traveling through time and will be returning last week.
Liam Inkuras
Furnace
Meta Reloaded
#66 - 2013-09-16 15:54:46 UTC
Casually browsing Newegg.com for PC parts.

I wear my goggles at night.

Any spelling/grammatical errors come complimentary with my typing on a phone
Tanewha Todako
Errant Endeavours
#67 - 2013-09-17 03:25:01 UTC
Hey CCP - it may not mean much to you but please remember that WE PAY to play this game... at least do us the courtesy of acknowledging us. It has been a very long time since any information was forthcoming on what is happening with this issue and whilst it may seem like a minor problem to you, to me it spoils my gameplay!

If you are working on the problem but haven't fixed it yet - please say so!
If you cannot fix the problem - please say so!
If you don't care about the problem - please say so (and not by simply saying nothing!) so that I can consider whether I want to continue to pay you to provide a service that you are not managing to provide to the level that you promised!

CCP - please RESPECT your patrons!
Arthur Aihaken
Kenshin Academia.
Kenshin Shogunate.
#68 - 2013-09-18 12:50:54 UTC
Just confirming that:
1. This issue is still prevalent in Odyssey 1.1x
2. The extent of icon corruption has expanded significantly
3. The severity of icon corruption has worsened (most are completely unrecognizable)

I am currently away, traveling through time and will be returning last week.
Effigies
KarmaFleet
Goonswarm Federation
#69 - 2013-09-18 15:34:59 UTC  |  Edited by: Effigies
This is still a problem, and becoming increasingly more frustrating.

It says to call in the title but I can't find a phone number anywhere.
Ming Tso
Perkone
Caldari State
#70 - 2013-09-19 14:09:28 UTC
Got the problem too.

It appears as if the icons are some sort of amalgamation of Desktop Screen hash.

One of my icons appears as an upside-down "Calendar" app from my desktop.
Charles RunningHawk
Caldari Provisions
Caldari State
#71 - 2013-09-24 17:05:06 UTC  |  Edited by: Charles RunningHawk
Still ongoing, when are we going to see a fix for this? Also, this may be related but if I switch resolutions from fullscreen 1920 x 1080 to something lower in windowed mode the screen freezes and I get the same mishmash of garbage across the screen, then EvE quits and I get an exception error.

Edited to add the exception error: "Unhandled page fault on read access to 0x0000140c at address 0x761c7494 Do you wish to debug?" Debug does nothing

I'm assuming it's a memory error within the video memory, I've done a full mem test and apple diagnostics with no indication of an issue with my hardware.
Ichitomo Kane
Mineski Infinity
Pandemic Horde
#72 - 2013-09-25 02:52:57 UTC
Charles RunningHawk wrote:
Still ongoing, when are we going to see a fix for this? Also, this may be related but if I switch resolutions from fullscreen 1920 x 1080 to something lower in windowed mode the screen freezes and I get the same mishmash of garbage across the screen, then EvE quits and I get an exception error.

Edited to add the exception error: "Unhandled page fault on read access to 0x0000140c at address 0x761c7494 Do you wish to debug?" Debug does nothing

I'm assuming it's a memory error within the video memory, I've done a full mem test and apple diagnostics with no indication of an issue with my hardware.

This happened to me today. I got a new monitor with high res and was adjusting eve to fit the screen in windowed mode. It did exactly as you said. the screen froze and I got a mash of garbage. Then, Eve gave me the error message and quit.
Bearclaw Compton
Federal Navy Academy
Gallente Federation
#73 - 2013-10-04 03:00:35 UTC
I have this issue all over the place and agree that a formal status update is in order
Kappy Ukap
K For Kill
#74 - 2013-10-05 11:44:02 UTC
I have had this problems for months now. It's been worse and still no reply from CCP here for what is going on.

Is this what support we get? They tell us the issue then never fix it?
Eric Agerwal
Cryosoft
#75 - 2013-10-07 11:17:14 UTC  |  Edited by: Eric Agerwal
Have been experiencing similar issues on
MBP OS/X 10.6.8 2.8GHZ Intel Core 2 Duo nVIDIA GeForce 9400M/960M GT Dual graphics cards.
Running main and cloned app
Seems to be icon when you display ship details that's rendering incorrectly
See here.
Arthur Aihaken
Kenshin Academia.
Kenshin Shogunate.
#76 - 2013-10-13 04:09:24 UTC
*Bump* ... Maybe a fix in Rubicon?

I am currently away, traveling through time and will be returning last week.
Vincent Athena
Photosynth
#77 - 2013-10-14 15:46:38 UTC
Arthur Aihaken wrote:
*Bump* ... Maybe a fix in Rubicon?

Try the sisi build and see. I dont get corrupted icons on either TQ, so I cannot test it.

If you do get corrupted icons on the sisi build, report it in one of the sisi threads in features and ideas, as Devs seem to be responding to issues in those threads.

Know a Frozen fan? Check this out

Frozen fanfiction
Nikolas Wade
House Of Cards
#78 - 2013-10-16 05:35:00 UTC
Having the same issue.

Macbook Pro 13" 2011
OSX10.6.8 (tried with this mountain lion on the same system and it still has this issue)
i7 - 2620M
8GB RAM
Intel HD 3000 Graphics w/ 512MB RAM

http://i.imgur.com/kmHsV4r.png

Some extra info:
I got a newer MBP (2012 i7 w/ GTX 650) and it doesn't have this issue.
AmoriA
State Protectorate
Caldari State
#79 - 2013-10-17 12:28:41 UTC
I have the same issue, ship icons are all scrambled and some other things.

Processor : 2.3GHz Intel Core i5
Memory : 8gb 1333mhz RAM
Graphics Intel HD Graphics 3000 512 MB
Software OS X 10.8.5

13 inch mac book pro, bought in late 2011.
Frank Hats
Neurotoxin Control
IIIIIIIIIIIIIIIIIIIIIIIII
#80 - 2013-10-19 12:25:50 UTC
Having the same problem with Macbook Pro 13", some ship icons and module icons are glitched.. Also have the black shapes while warping. Thanks