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Mass Test : 2011-11-17 - Death to a monster mac lag bug.

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CCP Konflikt
Doomheim
#1 - 2011-11-15 13:19:31 UTC  |  Edited by: CCP Spitfire
Hi All,

Macs need some love and I won't turn them away, I know you all feel passionate about mac as a healthy Eve platform.

I've been looking into a severe performance issue when participating in large fleets. Unfortunately I am unable to reproduce this using the resources available to me. Which leads me to asking you for a helping hand, which we would all benefit from.

We regularly host mass tests where we gather a large group of players, fly around and shoot each other, this helps us do valuable performance testing.

If you can show up to this week's mass test (2011-11-17 at 2000 GMT) I'd really love it if you can write a bug report at the end and mark it "For Konflikt : Mac Lag Bug" or similar.

What i'd like to know is:
* Did you experience a very prolonged unplayable period after jumping?
* Did this recover?
* Did this happen when jumping into a fight or on any jump?
* Was Time Dilation in effect when this happened?

To really make sure that we can fix this (should you experience this) I would really love to have the following [in order of importance]:
* Logs - These can be taken from the Monitor (Control + Alt (option) + Shift + M) in the logs tab. Press save at the start of the mass test. Collect them from ~/Application Support/Eve Online/p_drive/My Documents/logs/evelogs.log and attach them to the bug report.
* Outstanding calls longer than 1 minute - These can be found in the outstanding tab of the monitor.
* System Spec
* Frame Rate
* A screen shot of the Performance tab
* A screen shot of the Memory tab.

For information on how to connect to singularity please read this thread.

CCP Konflikt Quality Assurance Engineer Team Trilambda
Adrenalinemax
Lap Dancers
Brothers of Tangra
#2 - 2011-11-15 22:07:07 UTC
Is it just me or does ship spinning on SiSi act like the old style with "Load station environment" unchecked

ie: You have the old ship spinning view and can do all the ship spinning stuff EXCEPT actually move your ship around.

Also, after swapping ships in station, sometimes I lose sight of the actual ship. I swap to one ship and I get the view like i am looking at the ship, but can't actually see the ship, I swapped to a Dread and screen went 100% white, swapped back to original ship and it was like ship was there but can't see it. I know it thinks it is there because when I go from a cruiser to a carrier it acts like the ship is different sizes due to the area it shows me, but there is no physical ship there.

This was just on SiSi like 5 minutes ago, so latest build as of this post.
Wando BigDog
Deep Core Mining Inc.
Caldari State
#3 - 2011-11-16 22:12:32 UTC
OK, everything above was fixed by todays patch....

Go back to your previously scheduled programming
Adrenalinemax
Lap Dancers
Brothers of Tangra
#4 - 2011-11-17 21:10:33 UTC
OK, so the mass test is happening now

I take 1/2 day off work

Get into system, get in fleet and a jerk from Gents shoots me :(

Go to station, buy another ship and fit it, at this point we were going to poitot to gate camp

When i jumped to poitot, I got nothing but a black screen, 7 minutes later when my HUD showed up, half of my mid slot modules were 100% burnt out and I was at 2fps. I never did anything after the jump, my speed read zero, but I showed up 175km from the gate and slowly moving away from the fleet.

Still have no control over anything
Adrenalinemax
Lap Dancers
Brothers of Tangra
#5 - 2011-11-17 21:12:45 UTC
On a side note, EvE voice was awesome....but first time I used it
Adrenalinemax
Lap Dancers
Brothers of Tangra
#6 - 2011-11-17 21:31:11 UTC
Well, been frozen for over 10 minutes now.

EvE voice works great and my computer is not affected at all, but as soon as you said stop firing after the gate camp fight. I got nothing, nada, zero ......the message about someone self destructing is permanently on my screen
Adrenalinemax
Lap Dancers
Brothers of Tangra
#7 - 2011-11-17 21:42:48 UTC
Well, I relogged after i heard on EvE voice the test was over to find out I had been killed and podded 22 minutes earlier.

I have no logs because the web page saying how to get logs doesn't work, and apparently the in game one might be broken as well.

Just don't take away my BPO's for 6 weeks again please