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So CCP, how about telling your customers what is going on? Mmkay, thanks.

First post
Author
Kitty Bear
Deep Core Mining Inc.
Caldari State
#101 - 2013-09-13 05:47:34 UTC
Drax Concrilla wrote:


It's funny seeing people's different views on consumerism. You are all right that I/we are not legally entitled to anything beyond logging in to the game, as per the EULA. However, it is in the best interests of the company to satisfy their target market and that is why companies even have Customer Service departments. Otherwise they could save a lot of overhead and just get an answering machine that says "HTFU, you're only entitled to log-in rights." How do you think that would go?

Additionally, the above is completely disregarding the stated goal of CCP to be more transparent. So now am I not only making a reasonable request that is in their best interest, I'm also calling in on a promise of their own. You can have your own opinion about entitlement and consumerism but the fact they set transparency as a new goal in 2011 is an indisputable fact.

As for "You have no right to ask for X, Y, or Z" yes, yes I do. I have every right to ask for X, Y, AND Z and the company has every right to deny such a request. You are not entitled to receive X, Y, and Z. Big difference.

Nevertheless, I believe the point has been sufficiently stated. A group of us would like to see more transparency and an explanation. What CCP does with that request is up to them.



Are you holding your breath too ??




Don't forget to biomass on the way out.
Jove Death
Garoun Investment Bank
Gallente Federation
#102 - 2013-09-13 07:14:26 UTC
Im getting the feeling from CCP...

It would be better to try and get a reply from the hamsters than them Sad

Quoting "you will die" in EvE is fail Chars dont die in EvE. Unless you have a heart attack eek.

Nevyn Auscent
Broke Sauce
#103 - 2013-09-13 07:40:21 UTC
Jove Death wrote:
Im getting the feeling from CCP...

It would be better to try and get a reply from the hamsters than them Sad

Well no, they already gave their reply. 2 Devs left, it's not a mass exodus, it's no reason to believe anything has changed. A minor ToS wording changed. Also no reason to believe their already announced roadmap has changed.
ISD Gallifreyan
ISD Community Communications Liaisons
ISD Alliance
#104 - 2013-09-13 10:14:24 UTC  |  Edited by: ISD Gallifreyan
Ok.
Sorry it has taken me 6 pages to get to this thread.
Where to start.

Post 1 is a Rant.
It has created some valid discussion, however the thread is full of off topic non-constructive posts, and what I would consider spam (defined by forum rule 12)

There are other threads where you can continue the discussion of the TOS changes and their affect, and a thread about the smattering of CCP employee departures, and new hires.

Threads like these rarely if ever get any CCP comments.

ISD Gallifreyan

Lt. Commander

Community Communication Liaisons (CCL)

Interstellar Services Department