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So CCP, how about telling your customers what is going on? Mmkay, thanks.

First post
Author
Drax Concrilla
Viziam
Amarr Empire
#41 - 2013-09-12 17:10:26 UTC
Frostys Virpio wrote:

There current player base might need super special care but the average MMO market does not. Just look at the ton of financially succesfull MMO out there. EVE is a proof that you don;t ahve to be like others to be succesfull but there is also the proff that you can be unlike current EVE and be succesfull. It's a question of $$$ at the end.


Not to derail the thread, but I'd beg to differ on this point. MMO companies have to have great Forum mods and PR in general - one "bad" release (in the eyes of the customers/players) can alienate substantial members of your community. You have to walk a line of always innovating but also always satisfying the customer. That's vastly different than say, creating special bolts to be used on airplane wings.

Anyway, I'm not doomsaying CCP they've proven themselves to be a resilient company over the years but I agree that greater transparency would be beneficial.
KnowUsByTheDead
Sunlight...Through The Blight.
#42 - 2013-09-12 17:10:54 UTC
Frostys Virpio wrote:
KnowUsByTheDead wrote:
Roime wrote:


If CCP made a press release every time some tard posted an EVE is dying thread, they'd need 200 copywriters working 24/7 and would still miss a few.



The 47 pages of the TOS rage would make you believe otherwise, smart one.

Or the additional 45 pages in the Decker thread.

This isn't my issue, this is every person who has invested serious time into this games' issue.

And all they have done for months is spin.


If you get your panties in a bunch over the time you "invested" in a game, the problem is not in CCP's office.


I think you, too, are missing the point. After certain leaked documents, and other issues, we were told that our concerns would be addressed, as we are the ones who keep CCP afloat. DUST certainly doesn't.

It is an issue of transparency for the customers that made CCP successful in the first place. Nothing to do with the "time" invested.

Once you realize what a joke everything is, being the comedian is the only thing that makes sense.

Leigh Akiga
Kuhri Innovations
#43 - 2013-09-12 17:13:22 UTC
the sky is falling Oops
Delen Ormand
Center for Advanced Studies
Gallente Federation
#44 - 2013-09-12 17:14:18 UTC
KnowUsByTheDead wrote:
SpoonRECKLESS wrote:
God could you guys stop it, CCP isn't that big I mean it small compared to alot of companies.Maybe they left because they want more than being a Dev Maybe move up more in the game industry and JUST MAYBE make there own company one day.People grow and move on in life. No difference in Jobs. CCP will be fine they have many great people working for them. So shut it stop with this idea its a sign eve will become some FTP game or made easy mode.Just stop it please. I want more Goons are bad grr tinfoil threads and OMG I got ganked in high sec tear threads.


Transparency was promised post-Incarna. The past several months have indicated a reversal of that promise.


There's 'wanting transparency', then there's 'being a nosy bastard'. We're customers, not shareholders. Some people might find it nice to know reasons for people leaving, but it's not actually their business and CCP have no obligation to give those reasons out.
Drax Concrilla
Viziam
Amarr Empire
#45 - 2013-09-12 17:17:17 UTC  |  Edited by: Drax Concrilla
KnowUsByTheDead wrote:
When will the customers who have kept this game afloat, and attracted new players, via the events they created (i.e. Burn Jita, 6VDT, so on and so on), be given an idea where the game is heading?

Stuff then:

I think it is time for a press release, giving a state of affairs, or at least some sort of reassurance that the game we are playing is not headed into the shitter. That would be great..............for a change.



I don't think the OP ever demanded an explanation for why the Devs left. He clearly states above he wants transparency with where the game is going, which is a concerned raised from old well-known Devs leaving and new ones coming in (EA guy and DICE guy - though the DICE guy is 'only' working on Valkyrie).
Frostys Virpio
State War Academy
Caldari State
#46 - 2013-09-12 17:17:44 UTC
KnowUsByTheDead wrote:
Frostys Virpio wrote:
KnowUsByTheDead wrote:
Roime wrote:


If CCP made a press release every time some tard posted an EVE is dying thread, they'd need 200 copywriters working 24/7 and would still miss a few.



The 47 pages of the TOS rage would make you believe otherwise, smart one.

Or the additional 45 pages in the Decker thread.

This isn't my issue, this is every person who has invested serious time into this games' issue.

And all they have done for months is spin.


If you get your panties in a bunch over the time you "invested" in a game, the problem is not in CCP's office.


I think you, too, are missing the point. After certain leaked documents, and other issues, we were told that our concerns would be addressed, as we are the ones who keep CCP afloat. DUST certainly doesn't.

It is an issue of transparency for the customers that made CCP successful in the first place. Nothing to do with the "time" invested.


And what will you do if they tell you "They left for new challlenge" like they ALWAYS say in the corporate world? Accuse them of lying? Accept it? Make another threads to have a signed document with legal ties to prove he didn;t quit because of the way the game is changing?

Where I am getting at is that even if they were to answer you, you would still have that awesome hat on your head theorising about what is happening.
KnowUsByTheDead
Sunlight...Through The Blight.
#47 - 2013-09-12 17:20:27 UTC
Delen Ormand wrote:


There's 'wanting transparency', then there's 'being a nosy bastard'. We're customers, not shareholders. Some people might find it nice to know reasons for people leaving, but it's not actually their business and CCP have no obligation to give those reasons out.


So in other words, you do not want to know if the game you play is heading down the pay to win line? You are not concerned with the game being dumbed down every expansion? You are not concerned when the meta specifically is attacked, in addition to the aforementioned "dumbing down" of the so called learning cliff?

This is not just about Soundwave and Zulu. This is about answering questions that more than just myself have expressed concerns with.

Once you realize what a joke everything is, being the comedian is the only thing that makes sense.

Frostys Virpio
State War Academy
Caldari State
#48 - 2013-09-12 17:20:57 UTC
Drax Concrilla wrote:
KnowUsByTheDead wrote:
When will the customers who have kept this game afloat, and attracted new players, via the events they created (i.e. Burn Jita, 6VDT, so on and so on), be given an idea where the game is heading?

Stuff then:

I think it is time for a press release, giving a state of affairs, or at least some sort of reassurance that the game we are playing is not headed into the shitter. That would be great..............for a change.



I don't think the OP ever demanded an explanation for why the Devs left. He clearly states above he wants transparency with where the game is going, which is a concerned raised from old well-known Devs leaving and new ones coming in (EA guy and DICE guy - though the DICE guy is 'only' working on Valkyrie).


THe problem is that you are still "only" a costumer. Yes you keep them affloat but I also keep Microsoft affloat and I'll be damned if I can request any form of transparancy from them. If you want to know the internals of a corp, you ahve to ahve power withing it or you will know when everybody know. It's like that for every place.
Frostys Virpio
State War Academy
Caldari State
#49 - 2013-09-12 17:26:26 UTC
KnowUsByTheDead wrote:
Delen Ormand wrote:


There's 'wanting transparency', then there's 'being a nosy bastard'. We're customers, not shareholders. Some people might find it nice to know reasons for people leaving, but it's not actually their business and CCP have no obligation to give those reasons out.


So in other words, you do not want to know if the game you play is heading down the pay to win line? You are not concerned with the game being dumbed down every expansion? You are not concerned when the meta specifically is attacked, in addition to the aforementioned "dumbing down" of the so called learning cliff?

This is not just about Soundwave and Zulu. This is about answering questions that more than just myself have expressed concerns with.


Did Decker work on any pay2win game or was it all micro transaction that does not give in game advantage?

The "dumbing down" you mention also happen to make most of the content they change become relevant in the game insetad of being useless database entry no-one ever use.

The meta stayed the same unless someone can prove that CCP is lying about some case being ahnded the way they say it was. For all we know, people got banned for it and just STFU after it instead of crying everywhere.

The learning cliff is the reason why it took over 9 years to even break 500k subscribers. From a corporate point of view, it's ridiculous to lose so much revenue just because too many people didn't even find thier way out of the beginner system or got blapped without ever understanding what was happeneing to them.
KnowUsByTheDead
Sunlight...Through The Blight.
#50 - 2013-09-12 17:27:48 UTC
Frostys Virpio wrote:


THe problem is that you are still "only" a costumer. Yes you keep them affloat but I also keep Microsoft affloat and I'll be damned if I can request any form of transparancy from them. If you want to know the internals of a corp, you ahve to ahve power withing it or you will know when everybody know. It's like that for every place.


Problem is, Microsoft didn't promise transparency. CCP did, after the travesty that was Incarna. And how in the past several months have they lived up to that promise? With the spin in the TOS thread? With the lack of response to concerns of a known P2W exec being hired, and the game possibly becoming P2W as well? With over a hundred thread locked in the past week?

Once you realize what a joke everything is, being the comedian is the only thing that makes sense.

Drax Concrilla
Viziam
Amarr Empire
#51 - 2013-09-12 17:29:09 UTC
Frostys Virpio wrote:
Drax Concrilla wrote:
KnowUsByTheDead wrote:
When will the customers who have kept this game afloat, and attracted new players, via the events they created (i.e. Burn Jita, 6VDT, so on and so on), be given an idea where the game is heading?

Stuff then:

I think it is time for a press release, giving a state of affairs, or at least some sort of reassurance that the game we are playing is not headed into the shitter. That would be great..............for a change.



I don't think the OP ever demanded an explanation for why the Devs left. He clearly states above he wants transparency with where the game is going, which is a concerned raised from old well-known Devs leaving and new ones coming in (EA guy and DICE guy - though the DICE guy is 'only' working on Valkyrie).


THe problem is that you are still "only" a costumer. Yes you keep them affloat but I also keep Microsoft affloat and I'll be damned if I can request any form of transparancy from them. If you want to know the internals of a corp, you ahve to ahve power withing it or you will know when everybody know. It's like that for every place.


You're ignoring key parts of this discussion - namely that internal business affairs haven't been asked for. We don't want to know their internal benchmarks or what their revenue goal is, when their sprints end, etc.

What is being requested is an overarching roadmap of where they plan on taking EVE in the coming months and years, especially given the amount of change recently. That is all.

In your Microsoft example above do they not tell you, the lowly customer, when Windows 8 is coming out? When it is entering beta? Don't they tell you about the timeline for the Xbox One? The answer is, of course, yes.

That is the request here - what's next? Where are we going? What exactly are your plans given the recent changes? The answer could simply be "we're staying the course." However from the outside, especially with their new SVP Decker, it seems like they are dramatically trying to change the course. That is the concern.
Delen Ormand
Center for Advanced Studies
Gallente Federation
#52 - 2013-09-12 17:33:58 UTC
KnowUsByTheDead wrote:
Delen Ormand wrote:


There's 'wanting transparency', then there's 'being a nosy bastard'. We're customers, not shareholders. Some people might find it nice to know reasons for people leaving, but it's not actually their business and CCP have no obligation to give those reasons out.


So in other words, you do not want to know if the game you play is heading down the pay to win line? You are not concerned with the game being dumbed down every expansion? You are not concerned when the meta specifically is attacked, in addition to the aforementioned "dumbing down" of the so called learning cliff?



Nope.

What signs are there of it becoming pay-to-win?

I don't see dumbing down so much as accessibility. Sure, there might be some, but its not some big "ONOES TEH SKAI IZ FALLING!!!!1" thing.

With regards to the meta, I'll wait for clarification before I jump to conclusions.
Isis Dea
Society of Adrift Hope
#53 - 2013-09-12 17:37:55 UTC
9 Years... 9 Years of standing by in faith of the Blade-Runner-inspired juggernaut of dark space that I could just imagine going places. It killed off the WoW junkies in teaching people valuable traits essential to life and had a learning curve that made you feel incredibly proud for surviving through it. The universe opened up, ship hulls could be configured for anything (*remembers Moas with projectile turrets*), and life paid off because you were intelligent over experienced.

Space is cold.

Please don't change that.

Please don't change what I've given my heart to for 9 years running.


Where are you guys petitioning? Ingame? Under which section so I know where to put mine.

More Character Customization :: Especially compared to what we had in 2003...

Schmata Bastanold
In Boobiez We Trust
#54 - 2013-09-12 17:38:21 UTC
In my opinion real problem is that CCP made huge hype around last expansion and delivered nothing even remotely close to their "promises". Sorry but blinking rectangles are not expansion no matter what they describe. And you cannot brand tiercide alone as expansion which by definition should well... EXPAND current state of things not just balance attributes against each other.

I wish this winter would be like 2 years ago when I was just 2 months old newbie and Crucible went live with new ships, mods, refreshed UI, TiDi, etc. But I expect another Odyssey.

Invalid signature format

Tippia
Sunshine and Lollipops
#55 - 2013-09-12 17:47:56 UTC  |  Edited by: Tippia
Riot have been pulling in senior MMO devs for years now, even numerous ex-CCPers.
Diesel47
Deep Core Mining Inc.
Caldari State
#56 - 2013-09-12 17:51:58 UTC
Just want to let CCP know that they would be fools to take me (not sure about others) for granted.

If this game is going down the F2P/P2W gutter I'm unsubbing my multiple accounts and gone for good.
Frostys Virpio
State War Academy
Caldari State
#57 - 2013-09-12 17:53:34 UTC
Drax Concrilla wrote:
Frostys Virpio wrote:
Drax Concrilla wrote:
KnowUsByTheDead wrote:
When will the customers who have kept this game afloat, and attracted new players, via the events they created (i.e. Burn Jita, 6VDT, so on and so on), be given an idea where the game is heading?

Stuff then:

I think it is time for a press release, giving a state of affairs, or at least some sort of reassurance that the game we are playing is not headed into the shitter. That would be great..............for a change.



I don't think the OP ever demanded an explanation for why the Devs left. He clearly states above he wants transparency with where the game is going, which is a concerned raised from old well-known Devs leaving and new ones coming in (EA guy and DICE guy - though the DICE guy is 'only' working on Valkyrie).


THe problem is that you are still "only" a costumer. Yes you keep them affloat but I also keep Microsoft affloat and I'll be damned if I can request any form of transparancy from them. If you want to know the internals of a corp, you ahve to ahve power withing it or you will know when everybody know. It's like that for every place.


You're ignoring key parts of this discussion - namely that internal business affairs haven't been asked for. We don't want to know their internal benchmarks or what their revenue goal is, when their sprints end, etc.

What is being requested is an overarching roadmap of where they plan on taking EVE in the coming months and years, especially given the amount of change recently. That is all.

In your Microsoft example above do they not tell you, the lowly customer, when Windows 8 is coming out? When it is entering beta? Don't they tell you about the timeline for the Xbox One? The answer is, of course, yes.

That is the request here - what's next? Where are we going? What exactly are your plans given the recent changes? The answer could simply be "we're staying the course." However from the outside, especially with their new SVP Decker, it seems like they are dramatically trying to change the course. That is the concern.


Check the dev blogs and what was presented to fanfest. It's the equivalent to press conference from MS announcing stuff. All MMO makers by know know to never put a date on anything unless it's already raedy to be put in the game. So many ahve been burned by playing the date games it's pretty much a given by now.

When will X be implemented? Next X-pac.

When the next X-pac will be released? When it's done.

Those answer are not fun for us but at the end of the day, I understand why they give us that instead of Sept 10, then Sept 17, then Oct 1, then november 15th, then "before x-mas",...
Roime
Mea Culpa.
Shadow Cartel
#58 - 2013-09-12 17:54:26 UTC
KnowUsByTheDead wrote:
Roime wrote:


If CCP made a press release every time some tard posted an EVE is dying thread, they'd need 200 copywriters working 24/7 and would still miss a few.



The 47 pages of the TOS rage would make you believe otherwise, smart one.

Or the additional 45 pages in the Decker thread.

This isn't my issue, this is every person who has invested serious time into this games' issue.

And all they have done for months is spin.


47 pages of autism? Trivial compared to the 182 pages of marauder spasm, which is an actual game feature accessible to everyone, and not just to the chemtrails crowd. Ship balancing threads add up to thousands of pages.

Anyway, you might want to read what the CEO and the Scary Cookiemonster have to say about the topic that so much interests you: http://massively.joystiq.com/2013/07/02/ccps-sean-decker-and-hilmar-petursson-on-the-future-of-eve-dus/

Sean Decker wrote:
"I don't think [free-to-play] is the be all and end all business model," Sean told me, adding that he understands that the subscription model better fits some games.


Quote:
During our chat, Hilmar assured me that the plan for EVE is still the same plan that was discussed at Fanfest and that fans really latched onto.


hth

.

Varius Xeral
Doomheim
#59 - 2013-09-12 18:05:24 UTC  |  Edited by: Varius Xeral
At this point I think I'd prefer they attempt to go "mainstream" with this game just so we can say we told them so after it dies. I am extremely ambivalent with respect to the future of Eve after so many years of trying to explain that this game is fundamentally terrible in terms of raw mechanical gameplay, and the only thing that keeps it going is the individual and group narratives that are solely the product of this game's unique freedom of action and, especially, interaction.

Ten years ago a few nerds in Iceland hit on a niche in the gaming market, emergent gameplay, and despite their continuous best efforts to otherwise sabotage this game, that fundamental gameplay has kept them afloat. Until they step up again with expansions that capture the same innovative and risk-taking spirit that both maintains and expands the core emergent gameplay that defines this game, this game will continue to muddle around in limbo...or until people just get bored of expansions that are ultimately only dressed-up patches.

Personally, it has been my growing impression over the last two years or so that Eve has been written off, and all they are attempting to do is maintain it as long as possible with the least effort possible. This outlook does not encourage me to play at all, and especially discourages me from having the long term plans and goals that create a personal narrative, and then interact with the similar aims of others to create the collective narratives that drive this game.

Eve may not be dying, but my concern for and attachment to its future prospects certainly are.

Official Representative of The Nullsec Zealot Cabal

Roime
Mea Culpa.
Shadow Cartel
#60 - 2013-09-12 18:06:34 UTC
Drax Concrilla wrote:


What is being requested is an overarching roadmap of where they plan on taking EVE in the coming months and years, especially given the amount of change recently. That is all.


Well here you go then: http://youtu.be/U72pU7WrsDs?t=1h24m14s

In this Fanfest 2013 video, CCP Seagull, Senior Producer of EVE Online (note not Vice producer) presents the overarching roadmap of where they plan on taking EVE in the coming months and years.



.