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GM clarification on rewording of the Terms of Service

First post First post First post
Author
Tyberius Franklin
Federal Navy Academy
Gallente Federation
#861 - 2013-09-12 03:49:45 UTC  |  Edited by: Tyberius Franklin
Sid Hudgens wrote:
*emphasis mine
Mr Kidd wrote:


While you may argue that the TOS already has clauses to ban you for anything, and it's true, such over-reaching clauses that are ill-defined are open to widely varying interpretation that complicates defense in litigation. The new TOS verbiage as it pertains to impersonation and misrepresentation is very specific, it specifically prohibits impersonation and misrepresentation.

What everyone in this thread is arguing is that it is overly-broad in the context of existing and established game play.

*emphasis mine

Wait, hold on ... is it very specific ... or overly-broad? You lost me there...

A specific restriction may be used, and as read prohibited, broadly in the context of gameplay. Across the various scamming methods available misrepresentation is commonly used and thus making a "very specific" statement apply in an "overly-broad" fashion.
Alavaria Fera
GoonWaffe
#862 - 2013-09-12 04:00:26 UTC
Sol Kal'orr wrote:
Kojaxe LeAppljaxe wrote:
It's simple, to summarize the ToS:

Player stupidity is a bannable offense.

GM stupidity is a bannable offense.

imaright?

unsubscribing imminent.

Not quite, it's more like:

Metagaming is a bannable offense.

Player stupidity can be petitioned to get your stuff back.

Sounds good to me

Triggered by: Wars of Sovless Agression, Bending the Knee, Twisting the Knife, Eating Sov Wheaties, Bombless Bombers, Fizzlesov, Interceptor Fleets, Running Away, GhostTime Vuln, Renters, Bombs, Bubbles ?

Hawelt
Warpspeed Shipping Inc.
#863 - 2013-09-12 04:01:16 UTC  |  Edited by: Hawelt
Sid Hudgens wrote:



How specific would you want to be with hundreds of internet spaceship nerds ready and waiting to dissect every word you write? Personally I would want to have my response carefully drafted by the legal department and then approved by multiple levels of management.



For one:

'No we don't ban people listing all their alt characters in their bios if they actually own those accounts.'

Thats pretty specific, easy to understand and reassuring people that they actually haven't gone completely bonkers.
If they start rambling about some arcane case where people impersonate themselves and devote a paragraph to it in their clarification, then pretty please give rough examples between which 'the line' can be found.


Other parts are more complicated such as what exactly enables people to do a recruitment scam now.

Even a non exhaustive list of common situations would help to understand what they intend to do.
Why should we open a ticket everytime we could possibly interpret something to be in violation of some rule when they can provide some common examples ?
Tyberius Franklin
Federal Navy Academy
Gallente Federation
#864 - 2013-09-12 04:01:43 UTC
Sid Hudgens wrote:
Hawelt wrote:
Sid Hudgens wrote:

You have to remember that the TOS is meant to be interpreted by human beings.


That goes both ways. The customers have to interpret the rules just as much as the representatives of CCP.


The thing that really rubs people the wrong way is how ludicrious certain aspects of that clarification are worded.



How specific would you want to be with hundreds of internet spaceship nerds ready and waiting to dissect every word you write? Personally I would want to have my response carefully drafted by the legal department and then approved by multiple levels of management.
In all reality, pruning this back to a sensible level that didn't seem to BAN most scams and actually having that be the same as the enforced standard would probably stop a lot of the issue. Really the naming clause, which is well understood, is enough. The other aspects are easily verifiable and thus in no real need of enforcement or, as a result, clarification.
Mr Kidd
Center for Advanced Studies
Gallente Federation
#865 - 2013-09-12 04:09:48 UTC  |  Edited by: Mr Kidd
Sid Hudgens wrote:
*emphasis mine
Mr Kidd wrote:


While you may argue that the TOS already has clauses to ban you for anything, and it's true, such over-reaching clauses that are ill-defined are open to widely varying interpretation that complicates defense in litigation. The new TOS verbiage as it pertains to impersonation and misrepresentation is very specific, it specifically prohibits impersonation and misrepresentation.

What everyone in this thread is arguing is that it is overly-broad in the context of existing and established game play.



Wait, hold on ... is it very specific ... or overly-broad? You lost me there...


Already been addressed by another capsuleer. But let me explain it as well.

In the terms of the TOS, it's a very specific prohibition.

In terms of existing and established game play, it's overly-broad in that it prohibits a wide swath of behavior with no definable allowance. There's not even a grey area. There's no black and white.....it's just all black.

At this point, you'd be a complete moron to misrepresent anything in the game which would prompt someone to report you. You can't know if you will be banned or not, regardless of CCP's assurances to the contrary.

This is what's so unnerving. The TOS says it's bannable, CCP is saying, no no we won't ban you. It'd be like your local municipality enacting a droit du seigneur ordinance and then going to great lengths to assure you it'd never happen. The question would then be, "Then why enact such an ordinance?" and the answer is always "because they intend to use it".

Don't ban me, bro!

Sid Hudgens
Doomheim
#866 - 2013-09-12 04:15:12 UTC  |  Edited by: Sid Hudgens
Tyberius Franklin wrote:
Sid Hudgens wrote:

How specific would you want to be with hundreds of internet spaceship nerds ready and waiting to dissect every word you write? Personally I would want to have my response carefully drafted by the legal department and then approved by multiple levels of management.
In all reality, pruning this back to a sensible level that didn't seem to BAN most scams and actually having that be the same as the enforced standard would probably stop a lot of the issue. Really the naming clause, which is well understood, is enough. The other aspects are easily verifiable and thus in no real need of enforcement or, as a result, clarification.



Well see now you're going and making a reasonable argument and that makes it hard to disagree with you.

However...

The way I see it CCP can ban you for whatever reason they want if they so choose ... so what people should really be worried about here is their intent. Do they intend to start banning people for running scams, etc. ?

CCP has stated a few times now that their intent was to restate policies that were already in effect, though possibly worded differently and in different places. And they've said they don't intend to change the way they enforce such policies. So I just don't see someone being out doing their usual scam tomorrow and getting wtfbanned all of a sudden.

"....as if 10,058 Goon voices cried out and were suddenly silenced."

Alavaria Fera
GoonWaffe
#867 - 2013-09-12 04:29:27 UTC
Mr Kidd wrote:
In terms of existing and established game play, it's overly-broad in that it prohibits a wide swath of behavior with no definable allowance. There's not even a grey area. There's no black and white.....it's just all black.

At this point, you'd be a complete moron to misrepresent anything in the game which would prompt someone to report you. You can't know if you will be banned or not, regardless of CCP's assurances to the contrary.

This is what's so unnerving. The TOS says it's bannable, CCP is saying, no no we won't ban you. It'd be like your local municipality enacting a droit du seigneur ordinance and then going to great lengths to assure you it'd never happen. The question would then be, "Then why enact such an ordinance?" and the answer is always "because they intend to use it".

EVE Online is pretty harsh eh

Triggered by: Wars of Sovless Agression, Bending the Knee, Twisting the Knife, Eating Sov Wheaties, Bombless Bombers, Fizzlesov, Interceptor Fleets, Running Away, GhostTime Vuln, Renters, Bombs, Bubbles ?

Eram Fidard
Doomheim
#868 - 2013-09-12 04:37:59 UTC
Not entirely sure why I bothered to read the last 17 pages...guess I expected some kind of developer response.

Randy: Yeah, the players should all wear bras! And instead of helmets, they should wear little tin-foil hats, because you know, it's the future, and we shouldn't be so barbaric!
Principal Victoria: How will the bras and tin-foil hats make it safer?
Randy: Oh, you're all not getting it, see, while we're at it, we'll have a balloon instead of a ball, and whoever catches the balloon tries to run while all the other players hug!

Is it actually April 1 or something?

Poster is not to be held responsible for damages to keyboards and/or noses caused by hot beverages.

Alavaria Fera
GoonWaffe
#869 - 2013-09-12 04:50:02 UTC
Eram Fidard wrote:
Not entirely sure why I bothered to read the last 17 pages...guess I expected some kind of developer response.

This is their excuse thread.

They close all the other threads, because the posts go here.

They then ignore these posts.


Or some CSM person comes in and makes things worse vov

Triggered by: Wars of Sovless Agression, Bending the Knee, Twisting the Knife, Eating Sov Wheaties, Bombless Bombers, Fizzlesov, Interceptor Fleets, Running Away, GhostTime Vuln, Renters, Bombs, Bubbles ?

Lady Areola Fappington
#870 - 2013-09-12 05:20:58 UTC  |  Edited by: Lady Areola Fappington
Alavaria Fera wrote:
Eram Fidard wrote:
Not entirely sure why I bothered to read the last 17 pages...guess I expected some kind of developer response.

This is their excuse thread.

They close all the other threads, because the posts go here.

They then ignore these posts.


Or some CSM person comes in and makes things worse vov



And then, they hope that with a week or two of no contact from CCP, we'll all just forget, they can unsticky the thread, then prep for the next time they need to "clarify" the ToS.



Up Next:
"Seriously guys, it's always been against the rules to infiltrate another alliance and steal secrets/assets. Here's the very specific prohibition that we are now rewording into an overly vague prohibition. All the same as last year!"


Please note, this character only represents itself. Nothing in this post should be misconstrued as impersonating or falsely representing the following: Any other character on this account, Any character on another account controlled by this player, characters on accounts owned by other players either real or imaginary, any group defined by game mechanics ad hoc or existing within or outside the EVE sphere of influence, GMs, Devs, CCP employees, CCP volunteers, CCP investors, CCP competition, future customers, current customers, lapsed customers, critics and fish.

Any future speculation as to the behaviour of any of the above listed groups is simply guesswork and satire.

7.2 CAN I AVOID PVP COMPLETELY? No; there are no systems or locations in New Eden where PvP may be completely avoided. --Eve New Player Guide

Unsubbed Account PlaceHolder
Doomheim
#871 - 2013-09-12 05:23:35 UTC
meh
Alavaria Fera
GoonWaffe
#872 - 2013-09-12 05:39:32 UTC
Lady Areola Fappington wrote:
And then, they hope that with a week or two of no contact from CCP, we'll all just forget, they can unsticky the thread, then prep for the next time they need to "clarify" the ToS.

Up Next:
"Seriously guys, it's always been against the rules to infiltrate another alliance and steal secrets/assets. Here's the very specific prohibition that we are now rewording into an overly vague prohibition. All the same as last year!"

I'd say it's working.

Yeah in a week's time it'll be forgotten even if they do nothing. You can put out a fire by denying it oxygen after all

Triggered by: Wars of Sovless Agression, Bending the Knee, Twisting the Knife, Eating Sov Wheaties, Bombless Bombers, Fizzlesov, Interceptor Fleets, Running Away, GhostTime Vuln, Renters, Bombs, Bubbles ?

Bayushi Tamago
Sect of the Crimson Eisa
#873 - 2013-09-12 06:18:08 UTC
The disconnect between the GMs and the players is that bringing (supposedly) pre-existing rules to the forefront officially and loudly invalidates various types of gameplay because we can not hold the GMs accountable to a set of precedents. The fact that CCP felt the need to change the ToS signals that they do have some intent to (at some point) increase punishment for what was condoned gameplay before this wording change. It does come down to a trust issue at the end of the day because of the GMs refusal to supply hypothetical example guidelines that need not to be specific cases that have occured.

I am all for preventing/punishing people doing name based impersonation, but in all honestly, anything beyond that is a lack of a player's due diligence in verifying through in game and out of game means whether the person is legit or not. In the case with the eve-wiki, if it's something that CCP wants players to respect as a trusted source for information, not publishing edits before verifying the information provided would have prevented the issue which has likely sparked this change.

Also, I still really do not understand why same-person alts had to be mentioned earlier, as all that did was add extra confusion. This game functions on people having multiple characters, there are existing ways both in/out of game to verify that they are the same person, whether it be mailing the main or other people that both characters have associated with etc. Eve Voice is also an under-utilised tool for this kind of work. If need be, I don't think requesting a specific api set for the account(s) in question and running it through evemon etc is that much of a stretch.


Example:
- Awoxer joins corp, says he is Person A's alt. It should fall onto the corp leadership to message Person A to verify if he's an alt. If that's not done, then they're at fault for not doing their homework on the character applying.
- Someone makes a character named CHR|BBA, character should be renamed to keep in line with naming conventions.
- I identify myself as an alt of another character I own, the person I am talking to, if they feel the need should message my main or contact friends of mine to verify that it's my alt, much like the corp example, if I lack a list of alts in my bio.

^That's all the GMs had to do, was give some examples and this wouldn't have exploded nearly as much.

tl;dr - Please don't destroy eve by opening up the option to punish gameplay mechanics now or in the future that have been long held in the belief as legal actions, and condoned by CCP. This game has in-game consequences to not understanding mechanics which are easy to discover and risking the character of eve on eula/tos terminology just sounds pathetic.
Eram Fidard
Doomheim
#874 - 2013-09-12 06:51:44 UTC  |  Edited by: Eram Fidard
That has got to be the best response to this thread yet.

I have to admit a small chuckle when I realised this all boiled down to improperly moderating the eve-wiki. Thanks for that.

Poster is not to be held responsible for damages to keyboards and/or noses caused by hot beverages.

Bayushi Tamago
Sect of the Crimson Eisa
#875 - 2013-09-12 07:08:44 UTC
Eram Fidard wrote:
That has got to be the best response to this thread yet.

I have to admit a small chuckle when I realised this all boiled down to improperly moderating the eve-wiki. Thanks for that.

edit: The very viewpoint "you accessed something we didn't secure" is very indicative of a certain mindset. In eve, that mindset would inevitably lead to you losing your stuff. For eve GMs, it led straight to permabans for the 'offenders'. What was the penalty for the person responsible for setting the wiki to open moderation?

There's a pattern here...


Of unaccountability, and shifting blame? Very much so.

That post took about 20 minutes of arguing with people who saw nothing wrong with the change to formulate into something that blends what I can only guess would be the intended reason for rewording the ToS with what a good deal of the players in this thread (including myself) are concerned about.

Setsune Rin
Ministry of War
Amarr Empire
#876 - 2013-09-12 07:16:20 UTC
tagging onto the threadnaught

this is NOT why i play eve, remove this stupid rule immediatly
its way to much handholding, if somebody can convince me that they're an alt of somebody i trust then they should be able to rob me blind and i would give them a GG after it.

this is an impediment to our creativity and the sandbox

Nathanael Lemmont
Aliastra
Gallente Federation
#877 - 2013-09-12 07:36:58 UTC  |  Edited by: Nathanael Lemmont
This whole scenario is bizarre. The initial obfuscating "clarification" from CCP, and their subsequent silence. The hand-waving about the lack of consultation with the CSM. The subsequent silence from the CSM. The handing of the issue to a GM who is apparently making new, broad interpretations of the TOS without context or apparently any internal guidance. The seeming disregard of EVE's decade-long ethos. I could go on.

Most perplexingly: if players had been behaving in a certain way, and then you introduced a rule that you had never communicated before, why would you be surprised when players felt that they were being expected to behave differently? While CCP can change their TOS whenever they want, that doesn't absolve them from baseline reasonable communication.

(Of course, we're not even touching on the "impersonating yourself" ludicracy, which is already the butt of several landfills' worth of joke and snark, and - most sadly - bittervet lack of surprise in the non-EVE-O regions of the community.)
Jaxo Enaka
State War Academy
Caldari State
#878 - 2013-09-12 07:52:10 UTC
Thank you GM's. Perfectly clear and understandable.

And to qoute all the "hardcore", very much enjoying the "tears" they are shedding. All you hardcore, please, keep them coming, never stop. bwahhhh bwahhhh
Mallak Azaria
Caldari Provisions
Caldari State
#879 - 2013-09-12 07:56:03 UTC
And in other news, the GM team is run by a banana.

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.

Chanina
ASGARD HEAVY INDUSTRIES
#880 - 2013-09-12 08:11:31 UTC
And where is the problem now?

You want to rob someone blind? Don't impersonate a good friend of that one, become one your self. Needs a bit more effort and the result is equal or greater.

You want to scam? No problem, just don't claim your scam is secured by trusted person XYZ.

You want to get your spy into a corp? Don't just send this stupid "cyno alt of xxx". Do it RIGHT, get your character applied with some decent effort.

You want to role play? For my holiness empress Sarum, I will purge you from this system. No problem.
My empress gave me the order and authority to purge you. Wrong, that order wasn't given, its an NPC after all.

So again, what is the problem? You are screaming because you can't spam the apply button with your want-to-be-cyno-alt?


In the good old days, people build there reputation up so people trust them. They provided a service, like a Bank for all your isk. And some shiny day, someone decided that his eve company with a huge amount of money is good enough to just leave. He betrayed those who trusted him. He did the work, he got the reward.
And now? People want to get the reward from other peoples work. Trying to use the trust of other known entities to get faster profit without much effort.

IMO the rules are totally fine and help to protect any business, whether it is a good business or an evil one. It is protecting your bad reputation too.