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Issues, Workarounds & Localization

 
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sound issue

Author
Ichi Takiwa
Perkone
Caldari State
#41 - 2013-08-08 19:54:43 UTC
I have sound when I start the client, but the sound will cut in and out intermittently during gameplay.
Yogsoloth
The Shunned House
#42 - 2013-08-09 13:29:05 UTC
Ichi Takiwa wrote:
I have sound when I start the client, but the sound will cut in and out intermittently during gameplay.


Wait... Whaaaa?

I can't hear you.

Nvm, working as intended.
Be4st
Back Passage Explorer's
#43 - 2013-08-16 03:29:15 UTC
Soo... A fair few months have gone by with no fix and no Dev or CCP comment? I'm getting sick of having to open my sound mixer every damn time to wiggle it about EVERY time I want to play.
Klaxor Gaterau
The Scope
Gallente Federation
#44 - 2013-08-17 19:26:27 UTC
Same issue happening for me. My first client never has sound, my second one always will. So I basically launch one client, kill it, then launch it again every time I log in to play. Very annoying.
Rroff
Antagonistic Tendencies
#45 - 2013-08-18 01:02:13 UTC
Likewise still having to restart clients (usually via clearing cache) to get sound working on startup :(
Appius Pulcher
Sebiestor Tribe
Minmatar Republic
#46 - 2013-08-19 01:42:35 UTC
i ran the repair.exe tool in the eve directory and it seemed to fix the issue for me. i was trying a couple of other tings at the time though so might not have been the definitive fix but fwiw i would give it a shot...

Spurty
#47 - 2013-08-19 18:32:47 UTC
I see this as well

I just start two instances of EVE and close the first (silent one).

Alas, sound is VITAL when LOCAL is missing.

Them Wormholes are loud, but only when the SOUND WORKS

CAPS BECAUSE OF SHOUTING

There are good ships,

And wood ships,

And ships that sail the sea

But the best ships are Spaceships

Built by CCP

seth Hendar
I love you miners
#48 - 2013-08-20 14:45:00 UTC  |  Edited by: seth Hendar
quick update, i had for some personnal reason, to reinstall both my computers.

1st is a desktop(i7 2600k / 16GB ram / gtx670), 2nd is a laptop (MSI GE60 2OE).

after just installing windows + latest drivers + AV + all windows updates, i installed eve from scratch (2 separate install / comp, one by account)

os being win7 ultimate x64 on both.

the issue is still happening on both computers!!!!!!!!!


IT COULD BE TIME FOR CCP TO DEAL WITH THIS!
Rroff
Antagonistic Tendencies
#49 - 2013-08-20 18:21:48 UTC  |  Edited by: Rroff
While experimenting with trying to find a better way to multibox I was using fixed window instead of my normal fullscreen graphics options and sound seemed to start every time - tho I've not tested it exhaustively - after going back to fullscreen still the old problem. I'll test a bit more when I have time but fixed window doesn't work as well as fullscreen on my setup so don't really want to use that.


EDIT: So I just ran the repair tool again after seeing it mentioned in a post above - already tried it before without it solving the problem or finding any problems - but this time there was an update to the repair tool and then it found library.zip had missing blocks - since doing this so far every client start has had sound fingers crossed. Will edit post again if it the problem reoccurs.


EDIT2: So far over a dozen plus client restarts sound has been working every time usually atleast 1/3rd of those would have been without sound so _seems_ like the latest version of the repair tool has fixed the sound issues for me.
seth Hendar
I love you miners
#50 - 2013-08-21 09:38:11 UTC  |  Edited by: seth Hendar
i also tested with the 3 modes (on the 2 comps), fullscreen, windowed and fixed window, and it has no impact on this issue, still no sound at first start / restart.

also, by default i use fixed windows on the desktop, and fullscreen on the laptop, since desktop uses 2 screens with different resolution, and i have the same behaviour of the sound on both.

will give a try to the repair tool and keep post updated on result
here is what the repair tool gave me, seems damaged files are launcher one, but i don't use the launcher so i don't expect any miracle

linky (desktop): http://pastebin.com/c872QwuT


update: i tested during launch break, and as i thought, this didn't changed anyhthing, issue still happening
Rroff
Antagonistic Tendencies
#51 - 2013-08-21 13:33:42 UTC  |  Edited by: Rroff
Yeah forgot to update it to say that fixed window didn't seem to change anything in the long run on retesting it.

The problem atleast for me appears to be related to library.zip once the tool had identified and repaired that file so far I've not had the sound fail, all my clients started first time today with sound which has never happened since the launch of Odyssey.

EDIT: I don't use the launcher either btw.
seth Hendar
I love you miners
#52 - 2013-08-21 13:44:58 UTC
if you look at the pastebin i linked, i also have a library.zip wich get corrected, but judging by the path of it, (i.e. Restoring: launcher\appdata\EVE_Online_Launcher-2.1.571330.win32\library.zip), the file is related to the launcher, i'll take a look at it's content to be sure.

from what i found, it is the only file name this way so pretty sure we are talking about the same file.
Rroff
Antagonistic Tendencies
#53 - 2013-08-21 18:02:24 UTC
Yeah same one...

However I just got back from doing housework, etc. fired up an eve client... and no sound :( so its not fixed dunno why it was working fine all last night and this morning until now.
Gospadin
Bastard Children of Poinen
#54 - 2013-08-22 18:17:41 UTC
seth Hendar wrote:

nope, still no change with this, and for obvious reasons: exefile process just doesn't ask audio layer for opening an audio channel when the issue happen (i.e. 60 to 70% of the time).

so definitely a CCP issue


This.

Still happening. No amount of repair or different starting techniques matters. I get sound about half the time. Extremely frustrating to have to shutdown and re start multiple times just to get my character online with sound.
Gospadin
Bastard Children of Poinen
#55 - 2013-08-22 18:23:03 UTC
btw, how do you view the current state of filed bugs?
Yogsoloth
The Shunned House
#56 - 2013-08-22 21:20:13 UTC
Hey, looky looky...

Installed on a new PC and guess what ?

No sound !

Wiggling this mixer around is like a whole new meta game for EVE.

\o/
seth Hendar
I love you miners
#57 - 2013-08-22 22:43:08 UTC
Gospadin wrote:
btw, how do you view the current state of filed bugs?

you don't, i filed the bug before they removed the bug report, since then, nothing
Gospadin
Bastard Children of Poinen
#58 - 2013-08-23 00:26:51 UTC
Yogsoloth wrote:
Hey, looky looky...

Installed on a new PC and guess what ?

No sound !

Wiggling this mixer around is like a whole new meta game for EVE.

\o/


i'm sure wiggling the mixer is a red herring

the client just flat out fails to turn on the sound
seth Hendar
I love you miners
#59 - 2013-08-23 08:43:55 UTC
and where are the DEVS btw? still non of them to even acknowledge the issue?
Yogsoloth
The Shunned House
#60 - 2013-08-26 13:20:04 UTC
Still here, this problem is not going away by itself.