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Eve won't launch
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Sinoi Maorel Ituin
Pator Tech School
Minmatar Republic
#1 - 2013-08-03 20:23:52 UTC
Toatal noob, but have installed and played on my old laptop. Only the laptop crashed (not related to Eve), so i borrowed a computer. It runs Windows 7 and has all the systems required to play.

So I installed EVE, and everything seemed fine. But after having logged in and press "play" a cmd-window popped up, and then it said "does not respond". Have tried restarting computer, troubleshoot, uninstall and reinstall... Same problem...

Eve dosn't launch.

Anyone know what to do?
NightCrawler 85
Phoibe Enterprises
#2 - 2013-08-03 20:28:19 UTC
Try looking in this section of the EVE forums, if its a known issue or others have it chances are high its listed there somewhere.
Hope you can get it sorted out Smile

Phoibe Enterprises

The Eve Reader -  Audio Recordings of Eve Chronicles
Sinoi Maorel Ituin
Pator Tech School
Minmatar Republic
#3 - 2013-08-03 20:45:16 UTC
Thanks, already did. Seems most of their problems was due to a) bug in Eve that has been fixed lately, or b) problems with firewalls and such. Will try the repair tool now, though :)
Tau Cabalander
Retirement Retreat
Working Stiffs
#4 - 2013-08-03 21:42:08 UTC
Try running the repair tool (repair.exe)
Sinoi Maorel Ituin
Pator Tech School
Minmatar Republic
#5 - 2013-08-03 22:25:53 UTC
Tau Cabalander wrote:
Try running the repair tool (repair.exe)


Yeah, I did. Same problem. Eve launcher opens. Pressing play, the file seems to start to run, but it doesn't, and then it says "Not responding"...

Anyone having any bright ideas or suggestions?
Tau Cabalander
Retirement Retreat
Working Stiffs
#6 - 2013-08-03 22:45:33 UTC
Try starting EVE from the folder, instead of using the launcher: eve.exe
Sinoi Maorel Ituin
Pator Tech School
Minmatar Republic
#7 - 2013-08-03 23:00:20 UTC
Tau Cabalander wrote:
Try starting EVE from the folder, instead of using the launcher: eve.exe


Have tried this. The launcher window opens (this is never a problem, it does from short-cut as well). But after having logged in, I press Play - and the only thing happening is an icon popping up in the task bar (the line where you can get start-menu, and where running programs show). But this icon soon says "Not responding". I'm stuck.
Wafflehead
Garoun Investment Bank
Gallente Federation
#8 - 2013-08-03 23:07:03 UTC
Are you running it on your old laptop or a computer?.

If its the old laptop, then that is the problem.
Sinoi Maorel Ituin
Pator Tech School
Minmatar Republic
#9 - 2013-08-03 23:09:10 UTC
Wafflehead wrote:
Are you running it on your old laptop or a computer?.

If its the old laptop, then that is the problem.


Haha, no Shocked

Running on computer that actually works Big smile
Wafflehead
Garoun Investment Bank
Gallente Federation
#10 - 2013-08-03 23:12:33 UTC  |  Edited by: Wafflehead
Ok so you are running it on a desktop PC.

Have you checked the system requirements?.

CPU that supports SSE2 (Streaming SIMD Extensions 2)
GPU with 256 MB VRAM or more, that supports Shader Model 3 & DirectX 9.0c

Have you checked make sure your DirectX is updated and all other required divers?
Donbe Scurred
University of Caille
Gallente Federation
#11 - 2013-08-03 23:16:24 UTC  |  Edited by: Donbe Scurred
Not sure, but it might be a windows permissions thing. To test, find the exe for the client (not the launcher) right click the exe file and run as admin.
Sinoi Maorel Ituin
Pator Tech School
Minmatar Republic
#12 - 2013-08-03 23:19:37 UTC
Wafflehead wrote:
Ok so you are running it on a desktop PC.

Have you checked the system requirements?.

CPU that supports SSE2 (Streaming SIMD Extensions 2)
GPU with 256 MB VRAM or more, that supports Shader Model 3 & DirectX 9.0c

Have you checked make sure your DirectX is updated and all other required divers?


Currently trying to run on a stationary PC (Dell, Vostro 200). As mentioned, it's borrowed, so I don't know it very well. But yes, cheked system req. Has not checked DirectX... Searching now...
Sinoi Maorel Ituin
Pator Tech School
Minmatar Republic
#13 - 2013-08-03 23:20:42 UTC
Donbe Scurred wrote:
Not sure, but it might be a windows permissions thing. To test, find the exe for the client (not the launcher) right click the exe file and run as admin.


Thought about that, get that feeling. Some Windows **** preventing me from running. But doesn't help to run as admin...
Wafflehead
Garoun Investment Bank
Gallente Federation
#14 - 2013-08-03 23:26:30 UTC  |  Edited by: Wafflehead
Running as admin won't help anything.

Dell Vostro 200 would meet the criteria.

Locate your eve exe file, eg C:\Program Files (x86)\CCP\EVE\bin\ExeFile.exe

Start > Run and type in cmd and hit enter.

In the command prompt.. type in the entire path to your exefile.exe as like above.

This will try and run the game, it will say not responding. Check the cmd window and see if it give you any error logs or anything like that

DirectX - http://www.microsoft.com/en-us/download/details.aspx?id=35

It is probably something that needs updating, it could be the .net framework etc. Windows fully uptodate?
Donbe Scurred
University of Caille
Gallente Federation
#15 - 2013-08-03 23:29:08 UTC
Sinoi Maorel Ituin wrote:
Donbe Scurred wrote:
Not sure, but it might be a windows permissions thing. To test, find the exe for the client (not the launcher) right click the exe file and run as admin.


Thought about that, get that feeling. Some Windows **** preventing me from running. But doesn't help to run as admin...


You tried to right click as admin the client, not the launcher right?

Also, might want to make sure the graphics drivers are up to date.
Sinoi Maorel Ituin
Pator Tech School
Minmatar Republic
#16 - 2013-08-03 23:31:25 UTC
Wafflehead wrote:
Running as admin won't help anything.

Dell Vostro 200 would meet the criteria.

Locate your eve exe file, eg C:\Program Files (x86)\CCP\EVE\bin\ExeFile.exe

Start > Run and type in cmd
type in the entire path to your exefile.exe as like above.

This will try and run the game, it will say not responding. Check the cmd window and see if it give you any error logs or anything like that

DirectX - http://www.microsoft.com/en-us/download/details.aspx?id=35

It is probably something that needs updating, it could be the .net framework etc. Windows fully uptodate?


Thanks, this is really helpfull!

DirectX and rest of sofware is actually up to date, yes...

Will try your advise on run in cmd.
Sinoi Maorel Ituin
Pator Tech School
Minmatar Republic
#17 - 2013-08-03 23:32:36 UTC
Donbe Scurred wrote:
Sinoi Maorel Ituin wrote:
Donbe Scurred wrote:
Not sure, but it might be a windows permissions thing. To test, find the exe for the client (not the launcher) right click the exe file and run as admin.


Thought about that, get that feeling. Some Windows **** preventing me from running. But doesn't help to run as admin...


You tried to right click as admin the client, not the launcher right?

Also, might want to make sure the graphics drivers are up to date.


Yep, tried the client (and launcher for good measure). And yes, it is all up to date...
Donbe Scurred
University of Caille
Gallente Federation
#18 - 2013-08-03 23:37:10 UTC  |  Edited by: Donbe Scurred
Sorry I couldn't help.

Next step: get a hammer and bash the POS to piecesTwisted
Sinoi Maorel Ituin
Pator Tech School
Minmatar Republic
#19 - 2013-08-03 23:43:42 UTC
Donbe Scurred wrote:
Sorry I couldn't help.

Next step: get a hammer and bash the POS to piecesTwisted


Sorely tempted, sorely tempted P

Thanks anyway!
Sinoi Maorel Ituin
Pator Tech School
Minmatar Republic
#20 - 2013-08-03 23:45:44 UTC
Wafflehead wrote:
Running as admin won't help anything.

Dell Vostro 200 would meet the criteria.

Locate your eve exe file, eg C:\Program Files (x86)\CCP\EVE\bin\ExeFile.exe

Start > Run and type in cmd and hit enter.

In the command prompt.. type in the entire path to your exefile.exe as like above.

This will try and run the game, it will say not responding. Check the cmd window and see if it give you any error logs or anything like that

DirectX - http://www.microsoft.com/en-us/download/details.aspx?id=35

It is probably something that needs updating, it could be the .net framework etc. Windows fully uptodate?


You know, I'm not that used to CMD... And I can't find the correct path... It's located in E: and a map called "Eve online" but I'm not sure how to make CMD understand that Ugh
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