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CCP, Training and Unfair - complaint about CCP

First post
Author
Shadowyfreak
WolfPack.
#1 - 2013-07-24 23:12:46 UTC
To whom it may concern,

I have a serious concern, which I hope to be rectified by CCP.

As a paying customer I feel that I have been cheated.

I do not have a fleet to siege Jita to get this changed so I am hoping that it can be dealt with in a mature manner, and rectified by CCP in order to maintain customer good will.

The skills:

Destroyers
BattleCruisers (and others that I cannot think of)

have all been converted into faction equivalents of the same name - adding massive amounts of time to a training ques, and of course more money.

Now I had those skills to level 4 - with only a short time to train them up.

I am happy to train one of those skills to level 5 - but I am very unhappy that 40+ days (rough calculation) has been added to my training que.

I have paid my money every month without issue, not in game currency

Yes I have lodged a ticket to get reimbursement but that was denied - with the excuse that it was announced in a blog somewhere months ago.


I do not have the time to read every blog on eve, to find out every miniscule detail.

What I would like to request from CCP is the following: May I please have the equivalent inject able skill points to allow me to fill the 3 of the 4 skills for both Destroyers and Battlecruisers
as I said - im happy to train one of the skills but the 4 is just wrong.



Regards
SF
WolfPack.


Kaarous Aldurald
Black Hydra Consortium.
#2 - 2013-07-24 23:15:44 UTC
Tough luck.

They announced it MONTHS ahead of time. You could have gotten it done. I know plenty of people who did.

You are literally asking to be compensated for your own ignorance. Not happening.

"Verily, I have often laughed at the weaklings who thought themselves good because they had no claws."

One of ours, ten of theirs.

Best Meltdown Ever.

Jezza McWaffle
Mass Collapse
It Must Be Jelly Cause Jam Don't Shake
#3 - 2013-07-24 23:19:49 UTC
Pretty sure it was announced over 6-12 months before... And if you don't check the launcher or the official site for updates then its nobody elses fault but yours.

Wormholes worst badass | Checkout my Wormhole blog

Lykouleon
Noble Sentiments
Second Empire.
#4 - 2013-07-24 23:23:41 UTC
Kaarous Aldurald wrote:
They announced it MONTHS ahead of time. You could have gotten it done.

Lykouleon > CYNO ME CLOSER so I can hit them with my sword

Xinivrae
Sebiestor Tribe
Minmatar Republic
#5 - 2013-07-24 23:23:46 UTC
Someone help, I got stuck in the past again.Sad
Nexus Day
Lustrevik Trade and Travel Bureau
#6 - 2013-07-24 23:27:24 UTC
Inb4...lalalalalalalallalalalalallalalallalalalallalalalalalalallalalalalalallalalallalalalalallalalalalallalalock.

OP, are you a troll 4 hire? I can pay you to rant about other things.
Unsuccessful At Everything
The Troll Bridge
#7 - 2013-07-24 23:30:54 UTC
If only there was almost a year of advanced warning on this.

If only there were several devblogs, announcements, and 10 billion threads on the subject.

If only CCP flat came out and told you exactly what to do in order to get the free skills.

If only OP had read any of those or had paid one bit of attention.

If only.

Since the cessation of their usefulness is imminent, may I appropriate your belongings?

Schalac
Apocalypse Reign
#8 - 2013-07-24 23:32:37 UTC
Deer CCP,

I haz been slighted bi the archaic attribute system that was in effect be4 skill remaps and as such I was 4ced to train wit Memory az me hiest attribute 4 yrz becuz of it. Iwish dat you add inject SP to my sheet fur all the SP I mised in thet tym.

SCHALAC HAS SPOKEN!! http://eveboard.com/pilot/Schalac

SmokinDank
Horizon Research Group
#9 - 2013-07-24 23:32:59 UTC
OP you're even late for the whine threads, this subject was gone over ages ago.

...

Doc Fury
Furious Enterprises
#10 - 2013-07-24 23:33:48 UTC
Arrow sad_trombone.wav

There's a million angry citizens looking down their tubes..at me.

Unsuccessful At Everything
The Troll Bridge
#11 - 2013-07-24 23:40:15 UTC
Out of luck OP is out of luck.

Since the cessation of their usefulness is imminent, may I appropriate your belongings?

Bloody Slave
Republic Military School
Minmatar Republic
#12 - 2013-07-24 23:44:35 UTC
I'm the 1st huh? Don't forget that.

1st of what?


To ask:

Can I have your stuff?


Sorry, could not police myself against the trolling wagon you will see here. Complaining in GD is like sitting in a pool of piranhas with your balls bleeding.Bear

If your balls are hurt and bleeding don't sit in a pool full of piranhas (note to myself: don't complain in GD)

Markku Laaksonen
No Vacancies
No Vacancies.
#13 - 2013-07-24 23:46:22 UTC
You've met with a terrible fate, haven't you?

DUST 514 Recruit Code - https://dust514.com/recruit/zluCyb/

EVE Buddy Invite - https://secure.eveonline.com/trial/?invc=047203f1-4124-42a1-b36f-39ca8ae5d6e2&action=buddy

Shadowyfreak
WolfPack.
#14 - 2013-07-24 23:48:28 UTC
Thank you all for your mature responses.....they have been enlightening posts....

With that though, I am going to wait for CCP before making any decisions about in game and take a level 2 rating...


Link below = rating legend....

http://www.digdang.com/media/images/so_youre_mad_about_something_on_the_internet_5061.jpg
Unsuccessful At Everything
The Troll Bridge
#15 - 2013-07-24 23:55:50 UTC  |  Edited by: Unsuccessful At Everything
Shadowyfreak wrote:

With that though, I am going to wait for CCP before making any decisions about in game and take a level 2 rating...

Why would you wait to hear back from CCP...they already gave you a response according to your own testimony.
Shadowyfreak wrote:
Yes I have lodged a ticket to get reimbursement but that was denied - with the excuse that it was announced in a blog somewhere months ago.


So youre going to wait for an answer you already have.

You know when someone says they found what they were looking for in the last place they looked? That's because after they found it, they stopped looking. You are apparently going to blow the doors off that with your own proprietary "I found what I was after but im going to keep looking anyways" method.

Since the cessation of their usefulness is imminent, may I appropriate your belongings?

Khanh'rhh
Sparkle Motion.
#16 - 2013-07-24 23:58:19 UTC  |  Edited by: Khanh'rhh
Shadowyfreak wrote:
What I would like to request from CCP is the following: May I please have the equivalent inject able skill points to allow me to fill the 3 of the 4 skills for both Destroyers and Battlecruisers
as I said - im happy to train one of the skills but the 4 is just wrong

Why would they change it back to how it was? They changed it for a reason.

I think it was announced a literal year before it changed, with reminders constantly heading up to the change. This wasn't a small minor detail ported away in some notes somewhere - it was very, very publicly announced.

Literal client log on messages and everything.

"Do not touch anything unnecessarily. Beware of pretty girls in dance halls and parks who may be spies, as well as bicycles, revolvers, uniforms, arms, dead horses, and men lying on roads -- they are not there accidentally." -Soviet infantry manual,

Ciyrine
Deep Core Mining Inc.
Caldari State
#17 - 2013-07-25 00:07:35 UTC
Im a newb and joined before the skill split and wasnt given enough time to max out my bc v skill and now my skills are 40 days longer. I also want reimbursed for being teased by ccp about how vets get all the cake and eat it too
Lady Naween
Ministry of War
Amarr Empire
#18 - 2013-07-25 00:08:48 UTC
1/10

some people thought you where serious
Shadowyfreak
WolfPack.
#19 - 2013-07-25 00:09:32 UTC
The eve community, of all communities, should realise that just because CCP says "no" does not necessarily means "no" and that decisions can be reversed or an agreement reached.

The legend of the Jita sieges have proven that.

But if no-one makes a stand then it is our own faults for allowing it to happen. In EVE you have to fight for what you want.


I like playing eve - especially since I have started playing incursions, but If CCP does not want customer satisfaction and $180 a year of my money (plus plex purchases I make with real money), for a simple database entry, then so be it.

I am just as happy to pay the same $500 a year into World of Tanks or the up coming World of Warships mmo, or even better, I am happy give the money away to my WolfPack members.

Being a wealthy person, I have those options and I am selecting to exercise that option: keep me satisfied as a customer or im leaving.

I am not trying to be rude, but think about it like this, World of Warcraft did the same thing to its customers, did not respect them and now they are losing millions of players, I hope CCP does not do the same thing.

The crux of the matter is this - I am not asking for anything extra ordinary, or demanding extra special circumstances, I am asking for CCP to fill the agreement that was in place - and the agreement was "destroyer and battlecruiser skills for x days"


Ruskarn Andedare
Lion Investments
#20 - 2013-07-25 00:11:16 UTC  |  Edited by: Ruskarn Andedare
Shadowyfreak wrote:
But if no-one makes a stand then it is our own faults for allowing it to happen. In EVE you have to fight for what you want.


Man, you've already had their answer. Are you hoping someone's going to ride up on a white horse and change everything?
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