These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Macintosh

 
  • Topic is locked indefinitely.
123Next page
 

Launcher not launching...

First post
Author
Previous Topic Next Topic
Louis Catcher
The Scope
Gallente Federation
#1 - 2013-07-12 01:26:43 UTC
Hey there,

After the patch this thursday (07/11) the launcher worked excellent... Untill today, I played some and all of a sudden I get these common "mac" freezes. When trying to log back on the launcher dont launch the game! I log in, press play and then it just quits.

Anyone got similar problem, or a solution?

Thanks for the help.
Tippia
Sunshine and Lollipops
#2 - 2013-07-12 02:26:44 UTC
Have you checked the activity monitor if there are any errant EVE or wine processes still running? Occasionally on crashes (or just failed starts), those will keep you from (re)launching the client.

If you find any, force-quit them and try again.
Rogue Nightshade
Future of Sorrow
#3 - 2013-07-12 03:46:57 UTC
i am having a problem with my launcher now for some reason. i get home and it starts downloading a launcher update, and it downloads everything and patches but then quits and gives me an error popup. now every time i try to open eve it gives the same popup. i have even fully uninstalled and installed 2 times now only to get the same damn error.

http://i.imgur.com/2DPL8Xa.jpg

i mean really ccp? i will be expecting a credit to my accounts for days lost if this is not fixed.
Minerva Zen
Federal Defense Union
Gallente Federation
#4 - 2013-07-12 04:27:17 UTC
Rogue Nightshade wrote:
i am having a problem with my launcher now for some reason. i get home and it starts downloading a launcher update, and it downloads everything and patches but then quits and gives me an error popup. now every time i try to open eve it gives the same popup. i have even fully uninstalled and installed 2 times now only to get the same damn error.

http://i.imgur.com/2DPL8Xa.jpg



I am getting exactly this. I find I can go into the package for Eve Online.app and launch the EVE Client itself successfully. I expect that once The client needs patching I will be hosed, however.
Rogue Nightshade
Future of Sorrow
#5 - 2013-07-12 04:35:14 UTC
Minerva Zen wrote:
I find I can go into the package for Eve Online.app and launch the EVE Client itself successfully. I expect that once The client needs patching I will be hosed, however.


i found the same, that i can bypass the launcher and it runs, but this limits to only being able to log in 1 account at a time. so multiboxing is not possible.
Kurt Ilkesi
Blacksand Voodoo
#6 - 2013-07-12 05:12:27 UTC
cant post html so as a much abbreviated

.com.ccpgames.eveonline[1529] ImportError
Exited with exit code: 255


cannot login from mac
Pyyttoni Palsternak
Center for Advanced Studies
Gallente Federation
#7 - 2013-07-12 05:42:22 UTC
Minerva Zen wrote:
Rogue Nightshade wrote:
i am having a problem with my launcher now for some reason. i get home and it starts downloading a launcher update, and it downloads everything and patches but then quits and gives me an error popup. now every time i try to open eve it gives the same popup. i have even fully uninstalled and installed 2 times now only to get the same damn error.

http://i.imgur.com/2DPL8Xa.jpg



I am getting exactly this. I find I can go into the package for Eve Online.app and launch the EVE Client itself successfully. I expect that once The client needs patching I will be hosed, however.


+1 for this problem exactly!
Vincent Athena
Photosynth
#8 - 2013-07-12 13:10:32 UTC
Ive had a similar issue where a clone will not start. The solution was to keep trying. After the fifth to tenth try it would start.

Know a Frozen fan? Check this out

Frozen fanfiction
Minerva Zen
Federal Defense Union
Gallente Federation
#9 - 2013-07-12 14:31:29 UTC
Vincent Athena wrote:
Ive had a similar issue where a clone will not start. The solution was to keep trying. After the fifth to tenth try it would start.


20 tries in a row did not, unfortunately, produce any different results from the "Open Console/Terminate" dialog referenced above.
Verity Sovereign
Sebiestor Tribe
Minmatar Republic
#10 - 2013-07-12 17:12:09 UTC
Rogue Nightshade wrote:
i am having a problem with my launcher now for some reason. i get home and it starts downloading a launcher update, and it downloads everything and patches but then quits and gives me an error popup. now every time i try to open eve it gives the same popup. i have even fully uninstalled and installed 2 times now only to get the same damn error.

http://i.imgur.com/2DPL8Xa.jpg

i mean really ccp? i will be expecting a credit to my accounts for days lost if this is not fixed.


+1, same issue here
Whackx
Republic Military School
Minmatar Republic
#11 - 2013-07-13 00:31:46 UTC  |  Edited by: Whackx
Did you try deleting files at
User/Library/Saved Application State/com.ccpgames.eveonline.savedState/
 and
User/Library/Caches/com.transgaming.EVEOnline/

or installing EVE on another User?
Rogue Nightshade
Future of Sorrow
#12 - 2013-07-13 01:36:15 UTC
Whackx wrote:
Did you try deleting files at
User/Library/Saved Application State/com.ccpgames.eveonline.savedState/
 and
User/Library/Caches/com.transgaming.EVEOnline/

or installing EVE on another User?


deleted everything in user/library for eve and reinstalled....
same thing. and installing as a different user i'm not going to even bother with as i'm not about to also reinstall everything else such as coms and what not because of something that needs to be fix on my user log in. sorry.
Gorlish
Percussive Diplomacy
Sedition.
#13 - 2013-07-13 14:00:49 UTC
Having the same issue
Kristjan Faber
Adamantium Temple
#14 - 2013-07-13 14:40:06 UTC
It looks like the problem has been solved.
After 3 days having that stupid error, now I did exactly the same procedure to launch EVE (click on the icon on my desktop) and it worked, out of the sudden.
But the launcher is new, it looks totally different and it logs into EVE before you actually start the game.

Well the important thing is that now I can go back to the exciting mining routine.

o7
Rogue Nightshade
Future of Sorrow
#15 - 2013-07-13 17:01:32 UTC
Kristjan Faber wrote:
It looks like the problem has been solved.
After 3 days having that stupid error, now I did exactly the same procedure to launch EVE (click on the icon on my desktop) and it worked, out of the sudden.
But the launcher is new, it looks totally different and it logs into EVE before you actually start the game.

Well the important thing is that now I can go back to the exciting mining routine.

o7


yeah, not sure what error you were having but this has not fixed itself for me. i just did the whole uninstall, reinstall, launcher download, runs patch update and still the same error.

so this is still a current issue. still waiting (day 3) for a reply from ccp on my support ticket and bug report.
Verity Sovereign
Sebiestor Tribe
Minmatar Republic
#16 - 2013-07-13 22:44:47 UTC
has not fixed itself for me... however, if I do a "show package contents" on my eve icon, and then go
contents->Resources->Eve online, and click on eve online, it works (no launcher), just straight to the login
Gorlish
Percussive Diplomacy
Sedition.
#17 - 2013-07-16 12:40:13 UTC
Verity your workaround worked until today when a new patch came out. Now I'm stuck again getting the damn error message. Would be nice if we could get someone to fix this.
Hannibal Taranogas
State War Academy
Caldari State
#18 - 2013-07-16 13:35:00 UTC
same problem here...
CCP Atropos
C C P
C C P Alliance
#19 - 2013-07-16 13:59:43 UTC
Are you able to supply some more console logs? The popup doesn't give any context for whats failing. Additionally, what version OS are running?
Lynkesh Alabel
Center for Advanced Studies
Gallente Federation
#20 - 2013-07-16 15:07:37 UTC
OS X 10.8.4
Just had the launcher update itself and then fail. The application is now marked as not compatible with the OS.

No diagnostic or crash dumps showing in Console. I did skim through the logs and find a few things during the update process.
===
7/16/13 10:31:04.448 AM EVE Online[94037]: loader loading...
7/16/13 10:31:11.444 AM LauncherUpdater[94048]: loader loading...
7/16/13 10:31:32.170 AM launcher[94074]: loader loading...
7/16/13 10:31:36.436 AM launcher[94074]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
7/16/13 10:31:36.436 AM launcher[94074]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
7/16/13 10:31:36.902 AM WindowServer[131]: Received display connect changed for display 0x4280140
7/16/13 10:31:36.945 AM WindowServer[131]: Received display connect changed for display 0x3f003d
7/16/13 10:31:36.946 AM WindowServer[131]: Received display connect changed for display 0x3f003e
7/16/13 10:31:36.948 AM WindowServer[131]: Received display connect changed for display 0x3f003f
7/16/13 10:31:36.952 AM WindowServer[131]: CGXMuxAcknowledge: Posting glitchless acknowledge
7/16/13 10:31:36.975 AM WindowServer[131]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x04280140 device: 0x10d2a1a10 isBackBuffered: 1 numComp: 3 numDisp: 3
7/16/13 10:31:37.036 AM WindowServer[131]: Received display connect changed for display 0x4280140
7/16/13 10:32:02.698 AM com.apple.launchd.peruser.501[182]: ([0x0-0x52b62b1].com.ccpgames.eveonline[94074]) Exited: Terminated: 15
7/16/13 10:32:02.823 AM WindowServer[131]: Received display connect changed for display 0x4280140
7/16/13 10:32:02.865 AM WindowServer[131]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x04280140 device: 0x10d2a1a10 isBackBuffered: 1 numComp: 3 numDisp: 3
7/16/13 10:32:02.872 AM WindowServer[131]: CGXMuxAcknowledge: Posting glitchless acknowledge
7/16/13 10:32:02.914 AM WindowServer[131]: Received display connect changed for display 0x4280140
7/16/13 10:32:02.924 AM WindowServer[131]: Received display connect changed for display 0x3f003d
7/16/13 10:32:02.926 AM WindowServer[131]: Received display connect changed for display 0x3f003e
7/16/13 10:32:02.928 AM WindowServer[131]: Received display connect changed for display 0x3f003f
===

It did get far enough to make the video card shift from the onboard Intel to discrete NVidia, but it died shortly after and reverted back to Intel. The display itself never changed.
123Next page