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No New Launcher?

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Cain Seldon
The Retribution Squad
#1 - 2013-07-07 04:23:44 UTC
Howdy all. I have a small 'issue' where my EVE game does not have the new launcher. my Sisi client however loads the new launcher.

Any ideas of how to get the new launcher to load up? Thanks! I'll edit this post with any technical info if needed.
Vincent Athena
Photosynth
#2 - 2013-07-08 17:14:37 UTC  |  Edited by: Vincent Athena
New launcher is not yet out for the TQ client.

Edit: And coming to the TQ client on Thursday.

Know a Frozen fan? Check this out

Frozen fanfiction
Spectatoress
Doomheim
#3 - 2013-07-09 07:24:42 UTC
I hope CCP has fixed the crap launcher to at least
paste Passwords into the Password-Field of this pita.

Very funny to enter complex password manually ... not.
Pak Narhoo
Splinter Foundation
#4 - 2013-07-09 08:58:22 UTC
Oh god. Shocked Not looking forward to this (thinking of the mess with the windows launcher).

Already had something weird going on yesterday when my shortcut started to download a new launcher which started to download the full client. Managed to break that off but that was not a surprise I liked.
Templar Knightsbane
Ministry of War
Amarr Empire
#5 - 2013-07-09 09:00:55 UTC
God no please dont **** up my client!!! Its a launcher there should be no need for setting long training ques!!! Its a thing that you should double click on that opens the game, like what we have now!!!

NO TO NEW LAUNCHER!!!
CCP Atropos
C C P
C C P Alliance
#6 - 2013-07-09 10:12:02 UTC
It's live on Singularity if you're interested in giving it a whirl.
Templar Knightsbane
Ministry of War
Amarr Empire
#7 - 2013-07-09 12:44:42 UTC
CCP Atropos wrote:
It's live on Singularity if you're interested in giving it a whirl.


I think i'll take the time to do that!
Spectatoress
Doomheim
#8 - 2013-07-09 12:50:20 UTC  |  Edited by: Spectatoress
CCP Atropos wrote:
It's live on Singularity if you're interested in giving it a whirl.


I have given it a whirl .... no paste possible into the password-field. well done. Roll

After that i wasnt in the mood to give it a second "whirl" after the experience with the windows-launcher ....

I, on my part, expect that the launcher will go live on thursday with this bug known since day 1 of it.

Thank you for your attention to bug reports from customer.

And whats about the fifo that has to be deleted manually after some crash of the client instead
of checking on startup if the fifo found are still valid? I love to tell mac-users that they dont have
to reboot their machines to clean up, but thats posix-programming for ages.

But hey, must be rocket science ....
Templar Knightsbane
Ministry of War
Amarr Empire
#9 - 2013-07-09 14:29:42 UTC
CCP Atropos wrote:
It's live on Singularity if you're interested in giving it a whirl.


Well, i just spent the afternoon downloading the singularity client and see no new launcher, and its not accepting connections, so i dont know.

Afternoon well spent eh
Manssell
OmiHyperMultiNationalDrunksConglomerate
#10 - 2013-07-09 14:54:42 UTC
CCP Atropos wrote:
It's live on Singularity if you're interested in giving it a whirl.


Well, it doesn't work and hasn't for the last few weeks, at least not for me. I'm getting the exact same problem the OP has in this thread. Not sure if this is with all Macs or just mine.

https://forums.eveonline.com/default.aspx?g=posts&t=253429&find=unread

Basically the New Mac launcher just gives me a login screen but no actual option to login.
Spectatoress
Doomheim
#11 - 2013-07-10 06:07:03 UTC  |  Edited by: Spectatoress
Templar Knightsbane wrote:
CCP Atropos wrote:
It's live on Singularity if you're interested in giving it a whirl.


Well, i just spent the afternoon downloading the singularity client and see no new launcher, and its not accepting connections, so i dont know.

Afternoon well spent eh


Yeah, that was a nice joke from "CCP Atropos" ..... i wanted to give it a last try the day before "go live" also and Singularity is not accessible .... very funny. Roll

But at least it loaded a launcher update aaaand tadaaaaa, still no paste possible into neither the username nor the password-field and it still does not save the last userlogin. But hey, why should mac-users the fate of the windows-user be spared ... a crap-launcher that no user wanted or need .....

But here is a Link to maybe useful documentation: https://developer.apple.com/library/mac/#documentation/Cocoa/Conceptual/PasteboardGuide106/ for Developer.
CCP Atropos
C C P
C C P Alliance
#12 - 2013-07-10 15:26:22 UTC  |  Edited by: CCP Atropos
Spectatoress wrote:
CCP Atropos wrote:
It's live on Singularity if you're interested in giving it a whirl.


I have given it a whirl .... no paste possible into the password-field. well done. Roll

After that i wasnt in the mood to give it a second "whirl" after the experience with the windows-launcher ....

I, on my part, expect that the launcher will go live on thursday with this bug known since day 1 of it.

Thank you for your attention to bug reports from customer.

I just went through the bug reports that I've received and haven't been able to find one filed by your user, so you seem to be assuming that somebody else filed this. The inability to paste in using the right click menu is known about, however the issue you talk about, which appears to rather be the inability to paste in using the keyboard shortcuts, is new to me; there are no bug reports that I can find that mention this issue.

Spectatoress wrote:

And whats about the fifo that has to be deleted manually after some crash of the client instead
of checking on startup if the fifo found are still valid? I love to tell mac-users that they dont have
to reboot their machines to clean up, but thats posix-programming for ages.

But hey, must be rocket science ....

I don't understand what you mean with this statement, so would appreciate you taking a moment to explain it to me.
Manssell
OmiHyperMultiNationalDrunksConglomerate
#13 - 2013-07-10 17:10:01 UTC
CCP Atropos wrote:
Spectatoress wrote:
CCP Atropos wrote:
It's live on Singularity if you're interested in giving it a whirl.


I have given it a whirl .... no paste possible into the password-field. well done. Roll

After that i wasnt in the mood to give it a second "whirl" after the experience with the windows-launcher ....

I, on my part, expect that the launcher will go live on thursday with this bug known since day 1 of it.

Thank you for your attention to bug reports from customer.

I just went through the bug reports that I've received and haven't been able to find one filed by your user, so you seem to be assuming that somebody else filed this. The inability to paste in using the right click menu is known about, however the issue you talk about, which appears to rather be the inability to paste in using the keyboard shortcuts, is new to me; there are no bug reports that I can find that mention this issue.

Spectatoress wrote:

And whats about the fifo that has to be deleted manually after some crash of the client instead
of checking on startup if the fifo found are still valid? I love to tell mac-users that they dont have
to reboot their machines to clean up, but thats posix-programming for ages.

But hey, must be rocket science ....

I don't understand what you mean with this statement, so would appreciate you taking a moment to explain it to me.


And any word on those of us that do not get a login option with the current launcher on Sisi? Is this just a problem with the Sis launcher or am I about to get locked out of Eve for an extended period of time????
Spectatoress
Doomheim
#14 - 2013-07-10 17:35:46 UTC  |  Edited by: Spectatoress
Hi!

CCP Atropos wrote:

I just went through the bug reports that I've received and haven't been able to find one filed by your user, so you seem to be assuming that somebody else filed this. The inability to paste in using the right click menu is known about, however the issue you talk about, which appears to rather be the inability to paste in using the keyboard shortcuts, is new to me; there are no bug reports that I can find that mention this issue.


So, CCP DO know about the issue with pasting to input-fields? If its done by right-clicking and a menu or CMD+C and CMD+V is up to the OS, but decided for a "go live" it seems, where users with the security of their accounts in mind are in for a rude surprise if they have chosen a complex password and not the same on every account if they have several?

Dont you think that entering complex passwords manually each time is a little bit harsh on the user? Especially if they have several accounts? And not implementing "copy & paste" is not a good job on acceptance of the new launcher after the "golive"-Desaster with the windows-launcher?


CCP Atropos wrote:

I don't understand what you mean with this statement, so would appreciate you taking a moment to explain it to me.


Sure.

The Mac-Client crashes sometimes ... more to some, im lucky and very seldom.

In that case, there seems to be some issues with restarting the client. You startup the client, enter your data, press login, the launcher closes and nothing happens.

This seems to be a very common problem i see described on the forums and in game in various forms.
And ive not seen any official help on this issue (you may correct me).

And the user do some funny things like copying their whole preferences-directory
/Users/$USERNAME/Library/Application Support or further down /Users/$USERNAME/Library/Application Support/EVE Online
in bazillion instances or delete the "EVE Online"-Part of it completely and lose their complete preferences including overview.
If lucky, they have a TimeMachine running and are able to restore to some older state that works or simply reboot.

All these "Solutions" were a major pita to me so i investigated about 5 minutes into this problem and found some IPC-Resources created on the filesystem in /Users/$USERNAME/Library/Application Support/EVE Online/wineserver-$HOSTNAME-$USERNAME. And in 100% the cases known to me (about 31 iirc) where the client could not be restarted
after a crash the solution was to delete these resources and all is fine again.

And its basic programming to check your ipcs on startup if they are still valid before using them and not simply use stale ones which are not "connected" anymore and the application just "hang" making the user jump through loops to make the software working again.

Yes, this was a little technical. Sorry for that but for that issue it was needed.

Besides ..... Singularity is online and login possible. ;-)

And your Forum-Software has driven me nuts on some Things where it says "No html posting" and it was no html.P
Spectatoress
Doomheim
#15 - 2013-07-10 17:47:09 UTC  |  Edited by: Spectatoress
Manssell wrote:

And any word on those of us that do not get a login option with the current launcher on Sisi? Is this just a problem with the Sis launcher or am I about to get locked out of Eve for an extended period of time????


Basically the new Launcher "works" on SiSi and SiSi is online. Im logged into SiSi at the moment with a mac.
Still with the missing copy&paste that drives me nuts, but basically .... it works.

Im no Developer with CCP so i most possibly dont know what your problem is. Sorry. Cry
I can only guess, if you even dont see the "new" launcher, youve made something wrong with
the setup of the client connecting to singularity.

Ive used this http://wiki.eveonline.com/en/wiki/Singularity#Mac:_Manual_Sisi_Client_Installation
to setup the SiSi-Client and not used any tool.
Sorry, but tools that download the complete client a second time just to access sisi while its not
needed are ..... not suitable to me. ;-)
Manssell
OmiHyperMultiNationalDrunksConglomerate
#16 - 2013-07-10 18:06:20 UTC
Spectatoress wrote:
Manssell wrote:

And any word on those of us that do not get a login option with the current launcher on Sisi? Is this just a problem with the Sis launcher or am I about to get locked out of Eve for an extended period of time????


Basically the new Launcher "works" on SiSi and SiSi is online. Im logged into SiSi at the moment with a mac.
Still with the missing copy&paste that drives me nuts, but basically .... it works.

Im no Developer with CCP so i most possibly dont know what your problem is. Sorry. Cry
I can only guess, if you even dont see the "new" launcher, youve made something wrong with
the setup of the client connecting to singularity.


Yea, I hear it works, it's just not working for me. Thanks for the info though. I have the same problem connecting to Sis as that these guys have connecting to Duality.
https://forums.eveonline.com/default.aspx?g=posts&t=253429&find=unread

Everything was fine with the new launcher until one update a few weeks back, now the launcher opens fine, but I get no option to actually log in and it gives the stats of TQ and not Sisi (you can see in the pic in the original thread). It may be pointed wrong now, but it still is not even giving the login option at all. CCP Atropos replied in that thread that it was going to be fixed on CCP's end (didn't give any instructions for us to change anything?) but hasn't done so yet, so it makes me wonder if this is a problem thats going to happen with the TQ launcher also for me (and possibly others).
CCP Atropos
C C P
C C P Alliance
#17 - 2013-07-11 10:08:36 UTC  |  Edited by: CCP Atropos
Manssell wrote:
And any word on those of us that do not get a login option with the current launcher on Sisi? Is this just a problem with the Sis launcher or am I about to get locked out of Eve for an extended period of time????

You replied to a thread about accessing Duality, but you're saying you have the same problem with accessing Singularity? What are you using to access Singularity?

Edit: how do you direct the client to access Singularity? Is it via the tool listed here or via some command line parameters?
CCP Atropos
C C P
C C P Alliance
#18 - 2013-07-11 10:14:08 UTC
Spectatoress wrote:
Hi!

CCP Atropos wrote:

I just went through the bug reports that I've received and haven't been able to find one filed by your user, so you seem to be assuming that somebody else filed this. The inability to paste in using the right click menu is known about, however the issue you talk about, which appears to rather be the inability to paste in using the keyboard shortcuts, is new to me; there are no bug reports that I can find that mention this issue.


So, CCP DO know about the issue with pasting to input-fields? If its done by right-clicking and a menu or CMD+C and CMD+V is up to the OS, but decided for a "go live" it seems, where users with the security of their accounts in mind are in for a rude surprise if they have chosen a complex password and not the same on every account if they have several?

Dont you think that entering complex passwords manually each time is a little bit harsh on the user? Especially if they have several accounts? And not implementing "copy & paste" is not a good job on acceptance of the new launcher after the "golive"-Desaster with the windows-launcher?

You're again mixing two problems, and I must disagree with you; it's not down to the OS - if you use the keyboard to paste using cmd+v it's very different to using the right click popup menu to paste.

The right click popup menu I know about, but the lack of paste for keyboards is new to me, as I stated.
Jabloni
Ministry of War
Amarr Empire
#19 - 2013-07-11 11:28:46 UTC
Back to the dual session issues... except this time theres no warning that the patch didn't apply and letting you log in regardless?

Is there any post on how to run dual client with this launcher? or do I have to un-sub my 2nd/3rd account again till someone hacks a workaround?
Spectatoress
Doomheim
#20 - 2013-07-11 11:46:47 UTC  |  Edited by: Spectatoress
CCP Atropos wrote:


You're again mixing two problems, and I must disagree with you; it's not down to the OS - if you use the keyboard to paste using cmd+v it's very different to using the right click popup menu to paste.


Well ... again just for you: https://developer.apple.com/library/mac/#documentation/Cocoa/Conceptual/PasteboardGuide106/

Me and Apple says otherwise.

You want to construct two problems out of nowhere because you know better than Apple? You dont want to read Apple-Documentation? Fine with me. I dont care.

CCP Atropos wrote:

The right click popup menu I know about, but the lack of paste for keyboards is new to me, as I stated.


Even without any technical knowledge and just common sense i would have checked after a bug-report if c&p would work at all. CCP not. Amateurish after the backfire with the windows launcher where CCP replaced a working with a borked one, but not unexpected. History repeats itself.

No need to discuss this any further. Im able to solve my problems without any assistance from ccp luckily. Thank you very much for nothing. Or thank you about the good laugh each time i read the sticky forum post about "Account security". Well done. Big smile

Ah, Thread opened about this issue from another player. Totally unpredictable without 50 man-hours analyzing.. Roll
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