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Issues, Workarounds & Localization

 
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EVE website bugs/defects report

Author
Xeano Estrado
Estrado Empire
#1 - 2013-07-05 19:36:36 UTC  |  Edited by: Xeano Estrado
As there is no current bug reporting tool I will post my findings here. The IE8 issues might be disregarded depending on the browser support policy. On a sidenote I would like to know which browsers the eve webpages should support.

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IE10 Defect: shop Image zoom

When hovering the images in the shop you get a closer preview. This does not currently work in IE10.

An example of an image with hover effect.

To recreate, try to hover the image in any browser, you'll get a small preview, then try IE10 - no preview.

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Defect: Missing fanfest Images

There are missing images on the fanfest page. I can see in my network tab that the http error code is a 403 (forbidden) - and is thrown from the asp handler (http://fanfest.eveonline.com/umbraco/imagegen.ashx).

Link to the fanfest page

You should easily see this on the fanfest page.

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IE8 Defect: Shop footer

The footer on the shop is 100% transperant in IE8. Making it hard to read Terms and conditions, privacy policy etc.

Example can be found here

Scroll to the bottom on the shop using internet explorer, you'll see the footer is not dark as in other browsers

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IE8 Defect: Dust forum footer

The footer on the Dust forum floats left in IE8 and looks odd.

Link to this

Recreation: Go to the link in IE8, go to the bottom of the page.

Bonus: There is no star background either, which makes the whole forum one big blob of darkness. There is also no triangle next to the "EVE universe" dropdown. Making me wonder if you support IE8.

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Chrome/Firefox network issue: Dust homepage preloads mp4

Go to Dust homepage in Chrome- watch your network tab. You'll see that it downloads 2.1mb of video. This is the video on the frontpage. This causes the user to download an extensive amount of data.

This also happens on mobile devices using chrome.

UPDATE: Not sure how I missed this one. but the whole mp4 is downloaded in firefox (yep - all 23 mb).

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Network issue: Dust Concept art has some really big pictures

Go to the concept art section of dust. This page takes 6 seconds before the load event is fired on a 10mbit connection.

This is due to some really big pictures in size. There is approx 5mb of thumbnails pictures. Some images seem not to have been optimized.

The images are of course cached. So remember to clear cache upon investigation.

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User Experience: Eve forum breadcrumb

I've made a post regarding this here: Here

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Defect: Eve forum does not allow & and # tag next to each other

Edit one of your posts. Get the url from your browser window. Try to link to this post from the eve forum - just post it in any thread.

This will tell you that "The input may not contain HTML.". Even though you are just posting a valid url.

The reason for this is the & and # next to each other. It works fine if you delete everything after the hashtag.

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Defect: Failed login on EVE wiki creates unexpected error

When logging in on the EVE wiki your browser throws an error.

Reproduction: Go to the wiki and try to log in at the top of the page. Try and log in with random credentials.

You'll see this error Error 310 (net::ERR_TOO_MANY_REDIRECTS):

Bonus: Same error happens when you go to my preferences (reported by Shintoko Akahoshi)
Xeano Estrado
Estrado Empire
#2 - 2013-07-08 14:59:59 UTC
Added some issues regarding the Dust website/forum.
Shintoko Akahoshi
Center for Advanced Studies
Gallente Federation
#3 - 2013-07-08 19:29:09 UTC
I'm able to log into the wiki, but I get the redirect error you describe if I try to select "my preferences".

I do see some oddness, in that the picture and character name don't match: http://img19.imageshack.us/img19/9612/27dx.png - that's Shin's image alongside Anu's name.

This happens in Chrome and IE 10, at least.

Also, there appears to be no way to access the character selection screen. I suspect it's something you're supposed to be able to do from the "my preferences" page, but I can't access that page. :(

Bio and writing

(Nothing I say is indicative of corporate policy unless otherwise stated)

Xeano Estrado
Estrado Empire
#4 - 2013-07-08 19:44:06 UTC
Shintoko Akahoshi wrote:
I'm able to log into the wiki, but I get the redirect error you describe if I try to select "my preferences".

I do see some oddness, in that the picture and character name don't match: http://img19.imageshack.us/img19/9612/27dx.png - that's Shin's image alongside Anu's name.

This happens in Chrome and IE 10, at least.

Also, there appears to be no way to access the character selection screen. I suspect it's something you're supposed to be able to do from the "my preferences" page, but I can't access that page. :(


This is kindda embarrasing, but it's actually because I typed my username wrong. Try and go to the wiki and type something random into the login fields :) You'll see the error. Thanks for reporting the my preferences issue!
Xeano Estrado
Estrado Empire
#5 - 2013-07-12 10:35:40 UTC
Bump - I would like to know which browsers the EVE websites support.

Also, I would like to know if any of the dev/qa has read my post (get a status).
Xeano Estrado
Estrado Empire
#6 - 2013-07-19 16:17:30 UTC
Bump
Xeano Estrado
Estrado Empire
#7 - 2013-07-30 16:34:48 UTC
Bump