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Launcher not working after recent scheduled down time

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Doomheim
#1 - 2013-06-19 12:01:17 UTC
I have tried to log in, but when I enter my password and hit enter, it just clears my password out and nothing happens. I have tried to clear cache and the repair tool, but nothing has worked. Is there a work around for this issue. Thanks.
Anders Ellecon
The Scope
Gallente Federation
#2 - 2013-06-19 12:02:53 UTC
I have the same problem, i've tried sending a petition but I didn't recieve an answer yet.
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Doomheim
#3 - 2013-06-19 12:06:33 UTC
I believe they had another log in issue after yesterdays downtime as well and they had to bring the server down. Wonder if it's the same issue happening again.
Signal11th
#4 - 2013-06-19 12:36:07 UTC
Yep me neither "icompatible protocol" after todays downtime and try to update it, "error" occurred please run repair, run repair "fatal error" be buggered if im downloading the entire thing again.

This has been going on every couple of days since this silly launcher appeared.

God Said "Come Forth and receive eternal life!" I came fifth and won a toaster!
Signal11th
#5 - 2013-06-19 12:43:55 UTC
Fixed now found an older install reinstalled that and ran repair again, working as normal.

God Said "Come Forth and receive eternal life!" I came fifth and won a toaster!
Erys
FrogSwarm
#6 - 2013-06-20 13:24:54 UTC
Same. Tried patching, updating, repairing but still have that issue. As I dont have any old install handy, Im wondering if someone found a fix for this. Was fine this morning but since the client patch today, cant log in
3oMbu
Republic Military School
Minmatar Republic
#7 - 2013-06-20 13:36:30 UTC
Same, nothing on my end is fixing it...
Starbuck05
Abiding Ormolus
#8 - 2013-06-20 13:54:30 UTC
Same ... and ofc we can thank dear SeeSeePee for removing the ability to manualy start the eve client when launcher was having issues .. on account that there is no more login screen !!!!

Just because i am blond does not make me stoopid !
CCP Hermaur
C C P
C C P Alliance
#9 - 2013-06-20 14:06:08 UTC
Can you please try the following:

In the launcher, open settings and select the "Startup" tab.
If "Close the EVE Launcher after starting EVE online" is checked, uncheck it. Click ok and restart the launcher.

If that is not the case, try running the launcher as administrator.

Web developer | Team GForce
Bomber Bob
#10 - 2013-06-20 14:06:38 UTC
Guess it's time to go back to the workable "EVE-Online\bin\ExeFile.exe" link again..

Think I will use it from now on and skip the forever bugged Launcher...

It reminds me a bit of a song by Bruce Springsteen.....

Launcher
What is it good for
Absolutely nothing
Say it again
Launcher
What is it good for
Absolutely nothing

/delete launcher.exe
Starbuck05
Abiding Ormolus
#11 - 2013-06-20 14:15:33 UTC
CCP Hermaur wrote:
Can you please try the following:

In the launcher, open settings and select the "Startup" tab.
If "Close the EVE Launcher after starting EVE online" is checked, uncheck it. Click ok and restart the launcher.

If that is not the case, try running the launcher as administrator.




first one doesn't work , second one i for one am already admin .. still doesn't work

Just because i am blond does not make me stoopid !
CCP Hermaur
C C P
C C P Alliance
#12 - 2013-06-20 14:17:56 UTC
Starbuck05 wrote:
CCP Hermaur wrote:
Can you please try the following:

In the launcher, open settings and select the "Startup" tab.
If "Close the EVE Launcher after starting EVE online" is checked, uncheck it. Click ok and restart the launcher.

If that is not the case, try running the launcher as administrator.




first one doesn't work , second one i for one am already admin .. still doesn't work



Did you right click and select "Run as administrator"?

Web developer | Team GForce
3oMbu
Republic Military School
Minmatar Republic
#13 - 2013-06-20 14:21:48 UTC
http://pastebin.com/gitSTRSJ my logs.. Tried everything you said and it produced no different of a result..
C2 H5OH
Republic University
Minmatar Republic
#14 - 2013-06-20 14:22:14 UTC
CCP Hermaur wrote:
[quote=Starbuck05]


Did you right click and select "Run as administrator"?


Didn't worked
Starbuck05
Abiding Ormolus
#15 - 2013-06-20 14:31:00 UTC
Starbuck05 wrote:
Same ... and ofc we can thank dear SeeSeePee for removing the ability to manualy start the eve client when launcher was having issues .. on account that there is no more login screen !!!!



I would like to apologize for the words in the bold to CCP , after someone else replied bin/exefile etc i looked at it myself and found out u can actually start the client manually .. so sorry

Just because i am blond does not make me stoopid !
Veron Doolko
Imperial Academy
Amarr Empire
#16 - 2013-06-20 14:31:13 UTC
im having the same issues too.

updated patch and wouldnt launch cuz password would clear itself.

i tried running as admin and repair tool

..

something has to be wrong on your end ccp.

my client was working good last night.
Veron Doolko
Imperial Academy
Amarr Empire
#17 - 2013-06-20 14:35:07 UTC
launcher must be bugged.

if u go to your eve folder in ur C:

click on bin folder

click on eve.exe.

client should pull up if they havent fixed the launcher
Erys
FrogSwarm
#18 - 2013-06-20 14:55:01 UTC
Just tried what CCP Hermaur asked to do and sadly I must report failure to launch the game. Guess I'll have to use the work around and launch client directly.
CCP Hermaur
C C P
C C P Alliance
#19 - 2013-06-20 15:01:17 UTC
We believe that this is due to a small change we made to the SSO this morning in the way we handle cookies. I have now deployed a fix that should address this issue.

Please try again and see if it fixes it for you.

Web developer | Team GForce
Bomber Bob
#20 - 2013-06-20 15:24:24 UTC
Worked here..
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