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archive extraction failed error 126 : solved partially with compatibility mode.... no reply from DEV
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vigilliann
Federal Navy Academy
Gallente Federation
#1 - 2013-06-11 07:07:51 UTC  |  Edited by: vigilliann
Problem to re-install the new client of EVE.
Downloaded from the official website.
re-trying to reinstall it with offline installer -> same error -> see in the subject.

Not the good version between the payload and the installer maybe?
Tethraa KaiSuun
KaiSuun Industries
#2 - 2013-06-11 11:38:28 UTC
I ran into the same issue last night. I had an issue with my Windows installation. So, I decided to wipe and start clean. When I tried installing Eve online, I had the same issue last night.

I noticed that the community page has a different version of the installer than the client download under account management. Community Offline Installer Page

The account management page links to installer version 553211. However, the above link has version 553820 on it. I'm downloading the newer version now. Hopefully, it works.
Tethraa KaiSuun
KaiSuun Industries
#3 - 2013-06-11 12:23:26 UTC
No go. I tried on three different computers. All have Windows 8 64-bit, so I can't see if this is a Windows 8 only issue.

Looks like I'm going to have to bypass the installer and manually install the files from another computer.
vigilliann
Federal Navy Academy
Gallente Federation
#4 - 2013-06-11 23:38:57 UTC
well well well CCP, yo ushould maybe be more vigilant about you distribution ^^
vigilliann
Federal Navy Academy
Gallente Federation
#5 - 2013-06-12 11:14:04 UTC
so no devs from my problem? Guys you have certainly a list of error in your program no ? so why does it take so long?
vigilliann
Federal Navy Academy
Gallente Federation
#6 - 2013-06-12 16:26:12 UTC
up
vigilliann
Federal Navy Academy
Gallente Federation
#7 - 2013-06-13 11:21:19 UTC
Dear devs,

Apparently you forget all the time that users can move their TEMP directory and i m pretty sure that it s the cause of the inability of the installer to retrieve the payload...
Can't you just tell us where to put the payload that the installer need to? it s not in the appdata for sure(the online installer download the payload in local from appdata....
can't you just give us the directory?
Shadow Inakura
Caldari Provisions
Caldari State
#8 - 2013-06-14 01:18:51 UTC  |  Edited by: Shadow Inakura
This is quite ridiculous... I came back to eve because of a good offer and friends bugging me, and no matter what I try to do I cannot install it either. I am on windows 8 (unfortunately) and have tried windows 7 compatibility and get the same issues.... PLEASE FIX/HELP!!!

EDIT: The offline install option gives the same error
vigilliann
Federal Navy Academy
Gallente Federation
#9 - 2013-06-14 01:51:29 UTC
yeah but windows 8 is nothing related to this error, im sure of it...
At least, the dev could give us the content of the error if they took the time but apparently we are not desirable enough i guess ^^
Shadow Inakura
Caldari Provisions
Caldari State
#10 - 2013-06-14 06:00:13 UTC
I was kind of excited to get back into eve... but it's looking like I will be asking for a refund if this doesn't get fixed soon... I doubt they will credit any game time...
Shadow Inakura
Caldari Provisions
Caldari State
#11 - 2013-06-14 06:18:13 UTC  |  Edited by: Shadow Inakura
Might have got it working. I am running it in compatibility mode for Windows XP SP3. It is actually extracting at the moment. I will update momentarily with the results.

EDIT: It appears to have worked! I am in the hangar and ship spinning away! Try the compatibility mode for XP SP3. I hope it fixes it for you as well!
Antei Thantonne
The Scope
Gallente Federation
#12 - 2013-06-14 14:25:35 UTC
Shadow Inakura wrote:
Might have got it working. I am running it in compatibility mode for Windows XP SP3. It is actually extracting at the moment.


Crazy, but it works. Thanks for posting!
vigilliann
Federal Navy Academy
Gallente Federation
#13 - 2013-06-14 22:29:23 UTC
yeah it worked for me too.

So can we have maybe a reply from a dev for the acknowledge of the problem? could be great...
Shadow Inakura
Caldari Provisions
Caldari State
#14 - 2013-06-14 22:35:37 UTC
Glad it worked Gents! Fly safe!
Jonii
Woopatang
Primary.
#15 - 2013-06-28 10:34:43 UTC
Shadow Inakura wrote:
Might have got it working. I am running it in compatibility mode for Windows XP SP3. It is actually extracting at the moment. I will update momentarily with the results.

EDIT: It appears to have worked! I am in the hangar and ship spinning away! Try the compatibility mode for XP SP3. I hope it fixes it for you as well!


^^This

Cheers bro