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Black screen

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Coreola
Royal Amarr Institute
Amarr Empire
#41 - 2013-06-10 14:36:26 UTC
Patch Notes: "Fixed a black screen issue when undocking or jumping through a stargate."

Not fixed, FYI.

Jump, jump, jump.
Euripides Salamanca
Disco Volante Inc.
#42 - 2013-06-11 08:59:18 UTC
Prayer Slayer wrote:
Since the last patch i believe my issues have been resolved.


Same here, though I can see good few people asking in chat how to fix it every day.

So, yeah... Bump. Roll

Our posturings, our imagined self-importance, the delusion that we have some privileged position in the Universe, are challenged by this point of pale light... Carl Sagan - Pale Blue Dot
voetius
Grundrisse
#43 - 2013-06-11 11:04:10 UTC

I had the black screen on undocking last week, about 5 or 6 days ago. Only happended that once since Odyssey until just now.

I asked in Help channel when it occurred last week and the first question I got in reply was "Nvidia? ". Yes I have an Nvidia card.

I'm inclined to think (without any evidence to back it up) that it's the sensor overlay exploration thing. I tried toggling it off but it just keeps coming back. It's nice and fluffy but I don't explore on any of my characters so would prefer to have it off if possible, same with the new warp animation, it's nice but it's giving me motion sickness if I go say 20 jumps. Now I just look away when jumping.

Just had the black screen re-occur when undocking, but this time my PC blue screened and rebooted Couldn't find anything in the Windows event logs even though the blue screen had a lot of text on it, I think it said a graphics error (surprise) had occurred but it was gone too quick to read. Is this info stored somewhere else?
Chinchilla Jones
KarmaFleet
Goonswarm Federation
#44 - 2013-06-13 15:05:50 UTC
Happening to me as well. Just undocked to a black screen. Relogged, updated drivers, logged back in ... still black screen.

f10 doesn't do anything for me. I'm logged off in space in a capsule ... weeeeee

:/
kaspa101
Original Sinners
Pandemic Legion
#45 - 2013-06-13 15:14:31 UTC
F10 does not work, ALT+CTRL+SHIFT+ENTER does not work

stuck now at "Logging in as ......" , no overview, can't bring up chat or anything.. No problem before this last patch you just had me download today. Thanks for the patch guys!
Xyrdiana
Republic Military School
Minmatar Republic
#46 - 2013-06-13 15:21:09 UTC
Very ******* pissed off about this ****.

FIX asap you are wasting my paid game time and my isk/hour

Best part of this freaking bug is that it happens only to this alt not to the main account.

im stuck on amarr undock for ages
Sheila SCOPE Sterling
Federal Navy Academy
Gallente Federation
#47 - 2013-06-13 15:22:36 UTC
kaspa101 wrote:
F10 does not work, ALT+CTRL+SHIFT+ENTER does not work

stuck now at "Logging in as ......" , no overview, can't bring up chat or anything.. No problem before this last patch you just had me download today. Thanks for the patch guys!


Same here, totally blank screen, mouse cursor, sound. Tried repair, clear all cache, no help. Other char loaded in dock without problems, undock, same bug.
Exelethor Plaukauskai
Ascendance
Goonswarm Federation
#48 - 2013-06-13 15:28:34 UTC
After the latest 1.0.6 patch I have the same issue - after undocking black screen followed, and even after trying to relog, screen shows "Logging in as" with full progress bar. I can hear all the module sounds, warp sounds, however all I see is black. So good work CCP, nice patches...NOT!
Sheila SCOPE Sterling
Federal Navy Academy
Gallente Federation
#49 - 2013-06-13 15:32:06 UTC
Logged in from my laptop without problems, so this is most likely HW or driver related.
Phlor Ironwood
Old Timers Guild Inc.
#50 - 2013-06-13 23:48:43 UTC
Same issue. Annoying as hell. FIx CCP. Submitted bug report but no response.

Glad for those who had the problem and somehow were fixed.

For those who still have problems, CCP please fix....

See my link
Phlor Ironwood
Old Timers Guild Inc.
#51 - 2013-06-14 10:05:26 UTC
Sheila SCOPE Sterling wrote:
kaspa101 wrote:
F10 does not work, ALT+CTRL+SHIFT+ENTER does not work

stuck now at "Logging in as ......" , no overview, can't bring up chat or anything.. No problem before this last patch you just had me download today. Thanks for the patch guys!


Same here, totally blank screen, mouse cursor, sound. Tried repair, clear all cache, no help. Other char loaded in dock without problems, undock, same bug.



Bump because the problem still exists on this account and character Phlor Ironwood.

CCP please fix.
CCP Habakuk
C C P
C C P Alliance
#52 - 2013-06-14 12:29:46 UTC  |  Edited by: CCP Habakuk
Phlor Ironwood wrote:


Bump because the problem still exists on this account and character Phlor Ironwood.

CCP please fix.


It looks like this a different problem.

Could you and any others with remaining problems please send bugreports? Best would be to send the bugreport from ingame (last button in F12 menu) while the black screen is displayed (if possible to send a bugreport at this point) and then additionally attach proper logserver logs to the same report.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Shuin Pa
Mentally Imbalanced
#53 - 2013-06-15 15:48:27 UTC
I too was plagued with this bug. Most every time I undocked I had black space. After jumping through a gate I could see space but could not pan/tilt/zoom the camera.

I ran a repair on my clients and have only seen the bug once since then and that was days ago.

Not sure if this will work for everyone but it is a start.

Good Luck Guys,

Pa

Yes, bug report was submitted. I saved the repair logs if that is helpful.

161197 Black Screen 2013 CHANTAL
550422 3 2013.06.07
03:11
Phlor Ironwood
Old Timers Guild Inc.
#54 - 2013-06-16 13:21:19 UTC
CCP Habakuk wrote:
Phlor Ironwood wrote:


Bump because the problem still exists on this account and character Phlor Ironwood.

CCP please fix.


It looks like this a different problem.

Could you and any others with remaining problems please send bugreports? Best would be to send the bugreport from ingame (last button in F12 menu) while the black screen is displayed (if possible to send a bugreport at this point) and then additionally attach proper logserver logs to the same report.



I can't send a bug report from the problem character. the Screen is black.

Please advise on how you want this handled.
Phlor Ironwood
Old Timers Guild Inc.
#55 - 2013-06-16 13:43:34 UTC
Phlor Ironwood wrote:
CCP Habakuk wrote:
Phlor Ironwood wrote:


Bump because the problem still exists on this account and character Phlor Ironwood.

CCP please fix.


It looks like this a different problem.

Could you and any others with remaining problems please send bugreports? Best would be to send the bugreport from ingame (last button in F12 menu) while the black screen is displayed (if possible to send a bugreport at this point) and then additionally attach proper logserver logs to the same report.



I can't send a bug report from the problem character. the Screen is black.

Please advise on how you want this handled.



I have a logserver logs. Should I attached to the original in game ticket on the working character?
Phlor Ironwood
Old Timers Guild Inc.
#56 - 2013-06-16 14:07:40 UTC
Bug report submitted.
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