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Tranquility Connectivity Issues - 01:00 UTC - June 12, 2013

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silens vesica
Corsair Cartel
#401 - 2013-06-12 03:45:43 UTC
Resinball wrote:
Cephalosa Galactica wrote:
you guys understand that DDoS or distributed denial of service attack...is actually a small virus on a client computer that starts pinging an ip right? so what next ccp, are you going to recommend that we all format our hardrives? or resolve the damn problem and patch all the holes. We keep having these downtimes,and I pay you guys pretty good money monthly to have the service up and running 24/7 ...i play eve, its all i do, several accounts a few 100's of dollars here and there. See now 50 thousand skill points for downtime is unacceptable...I just jumped into a star that was a disconnected cluster with lots of shinies, should I lose that will you reimburse me? or would you send me the "normal game mechanics" auto-mail? please get your act together. Its getting out of hand. Take control or stop tranquility until you have solved every issue there is and could ever be, like playstation did when they got hacked to ****. You have claimed3 times on the past three patches that you have fixed the black screen when undocking issue, as of right now that's not the case. It is still happening randomly mostly on gates now, so, once again get your act together people. Every minute I don't spend in eve am spending on the net with the possibility of finding another game that takes my interest. Attention


we all pay good money to play this game, or put in the hours to pay for it with ISK. but i agree with you the server needs to be up or down, you guys should be able to track where the DDoS attacks are coming from, associate those IPs with game accounts either through direct matchup of time and IP from service provider or through your own logs of users connecting to your servers. the 50k SP for the what was it 36 hours downtime was kind of a slap in the face i'm not going to lie, fully mapped and 5s > 150k SP gone in that time. i work from home too, i expect the servers to be down during normal service for 15-30 minutes a day, these extended downtimes from attacks needs to come to an end, block connection to the IPs causing the problem, and if they cant log into eve anymore because they were DDoSing good, lottery off the BPOs and let the space get taken

Clearly you live in Magic Easy Land. Or Hollywood.

Nowhere else in any world or universe are things so simple as you appear to suppose.

Tell someone you love them today, because life is short. But scream it at them in Esperanto, because life is also terrifying and confusing.

Didn't vote? Then you voted for NulBloc
FreeTibet
ENRON LOGISTICS
#402 - 2013-06-12 03:45:46 UTC
Falcon...
I think having your job must require a tremendous amount of patience... computer problems and smack talk from players... sounds like a headache to me. My thanks to you and the team. Eve is almost always reliable... hope you guys can figure out the recent kinks that have caused the problems...
Nexeroff Severasse
Asymmetrical Explorations
#403 - 2013-06-12 03:45:53 UTC
Takeshi Hendrix wrote:
CCP Falcon wrote:
Mr Mutombo wrote:
Gailen Enaka wrote:
8
CCP Falcon wrote:

UPDATE - 02:25 UTC - We are currently preparing for a short unscheduled reboot of Tranquility.
UPDATE - 02:30 UTC - Reboot of Tranquility Initiated - ETA 10 minutes.
UPDATE - 02:45 UTC - Tranquility is currently offline for a short unscheduled reboot.
UPDATE - 03:15 UTC - Tranquility is back on line for testing purposes.
[/B]



....................10 minutes...................................


*clap*.....*clap*.....*clap*



in summertime icelandic minutes last about 7 regular minutes


The 10 minutes was the ETA to downtime starting... you guys got a 10 minute countdown timer in game to get yourselves safe.

Right now, we have no ETA for uptime, we're currently working on the problems.


There was a message in the shutdown announcement saying something close to "See you again in 20 minutes". Why even put such a message in your shutdown announcement when you have no way to keep such a promise? I understand it takes time to address issues, but if you can't guarantee that the servers will be back up in 20 minutes, its best to never give that estimate in the first place.


How many times have you told someone you would be somewhere by a certain time, and failed?

How many times have you said "just a minute" and it took two.

Really, seriously, are you being a bit anal about how much time it took to fix the problem? I would prefer they get it right rather than strictly stick to a general comment meant to give a general idea of how long they thought it would take to bring the server back up.

Just calm down, Jesus, don't have a coronary over time. I am fairly certain that you must, like all people, fail to meet the general times you state when giving other people an idea of how long you will be. Chill out.
Flynn Tagart
Ethereal Legion
Ethereal Legion.
#404 - 2013-06-12 03:46:20 UTC
Can anyone tell me what DDOS stands for, I can tell you, DISTRIBUTED, Denial of service, which means it sends out a massive amount of imitations of clients, emails and other IP's programmed to attack a single IP over a whole network, especially those "Smart" network guys who say track down the source? Wrong, You will never be able to track down a DDOS attack to the very root, because your tracking it to all the IP's and Networks that is has been bounced off of, which takes too much time anyways to do... And they 9/10 will not be able to trace after that point.

Good day high school diploma level educated "Smarts"
Loan--Wolf
Ace's And 8's
#405 - 2013-06-12 03:47:11 UTC
i didnt get any dam sp where did others get it this blows
Trallator
Autolingus
#406 - 2013-06-12 03:47:56 UTC
Getting socket closed errors when I try to load.

[u]BeerThirty.com[/u] ~More than just your favorite liquid breakfast.
Ranna Grayson
Revelations End Days
Hashashin Cartel
#407 - 2013-06-12 03:48:34 UTC
Entering game as "Ranna Grayson"....


The socket was closed


??????
Attar Ataru
Imperial Academy
Amarr Empire
#408 - 2013-06-12 03:48:51 UTC
Ranna Grayson wrote:
Entering game as "Ranna Grayson"....


The socket was closed


??????


Same. HELP!
Loan--Wolf
Ace's And 8's
#409 - 2013-06-12 03:49:10 UTC
Flynn Tagart wrote:
Can anyone tell me what DDOS stands for, I can tell you, DISTRIBUTED, Denial of service, which means it sends out a massive amount of imitations of clients, emails and other IP's programmed to attack a single IP over a whole network, especially those "Smart" network guys who say track down the source? Wrong, You will never be able to track down a DDOS attack to the very root, because your tracking it to all the IP's and Networks that is has been bounced off of, which takes too much time anyways to do... And they 9/10 will not be able to trace after that point.

Good day high school diploma level educated "Smarts"

https://en.wikipedia.org/wiki/Denial-of-service_attack
Gil Wallace
Center for Advanced Studies
Gallente Federation
#410 - 2013-06-12 03:49:33 UTC
Its back on now the serious biz of internet space ships may proceed in an unordered and chaotic manor.
Biosoga
Native Freshfood
Minmatar Republic
#411 - 2013-06-12 03:49:36 UTC
Did you try jiggling the cord?
Krysenth
Saints Of Havoc
#412 - 2013-06-12 03:49:37 UTC
Takeshi Hendrix wrote:


There was a message in the shutdown announcement saying something close to "See you again in 20 minutes". Why even put such a message in your shutdown announcement when you have no way to keep such a promise? I understand it takes time to address issues, but if you can't guarantee that the servers will be back up in 20 minutes, its best to never give that estimate in the first place.

I bet it took about 20 minutes for people to get onto the forums and launch into their little "i'm an entitled snot that wants more sp for skill training i didnt even lose" tirades. So why assume that CCP was referring to when the servers were going back up?
Booto Pir
Sterling Gear Products Inc.
#413 - 2013-06-12 03:49:56 UTC


Can anyone recommend a good alternative game. That is like eve but not this eve.
Sad
Axlis
Stygian Rift Operations
#414 - 2013-06-12 03:50:08 UTC
I get a socket error too, on two seperate account
Loan--Wolf
Ace's And 8's
#415 - 2013-06-12 03:50:27 UTC
in short its a packet over flow that hackers use to keep users to loging into a system
Zook Sirober
Prometheus Venture Corp.
#416 - 2013-06-12 03:51:19 UTC
THANKS CCP!!!
Have a tiger



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From here it looks more like a kangaroo but I hope you get the point.
BoSau Hotim
Uitraan Diversified Holdings Incorporated
#417 - 2013-06-12 03:51:19 UTC
Seerum Sentari wrote:
This is so beyond 50K SP, I have only been a member of this game for a little over 20 Days now. But I'm about to hang it up. I do not understand how a company making money by providing a service expects to stay afloat when their service is always going down. I can not even begin to explain my confusion over the lack of stability with this game. The idea / product (Game) is awesome, unfortunately seems every time I go to log in guess what servers are down. I would easily say keep the SP just give me the damn service that I expect to get from a company that takes my money.



lol....

Their server is not ALWAYS going down. Someone who has less than a month's experience with EvE probably should find out the history of this game before pronouncing judgement.

You can chill, write a petition to regain what you felt you lost when the game is back online, or you can leave and never know what your missing.

I'm not a carebear... I'm a SPACE BARBIE!  Now... where's Ken?
Corthea
962348 Corporation
#418 - 2013-06-12 03:51:23 UTC
Back in ... Thank You CCP.
Still keep an eye on the Dust Inhalation :)
Attar Ataru
Imperial Academy
Amarr Empire
#419 - 2013-06-12 03:51:38 UTC
Socket error fixed! I'm in!
HindSight Pergatory
Royal Amarr Institute
Amarr Empire
#420 - 2013-06-12 03:51:42 UTC
giggity giggity !!! filling the ICE chest again.... not bad CCP thought I was going to bed for the night. HONEY GET ME THAT COFFEE then you can go back to bed... =D