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Issues, Workarounds & Localization

 
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Black screen

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Author
Grey Deninard
Center for Advanced Studies
Gallente Federation
#21 - 2013-06-06 09:08:18 UTC
Also getting a black screen after undocking, sometimes.

I seem to get it when I have more windows open than not. Trying to confirm that.
Angelilia Shirly
The Scope
Gallente Federation
#22 - 2013-06-06 09:11:24 UTC
Getting the same here. Please fix it.
Roger Hatunen
X 248
#23 - 2013-06-06 09:40:57 UTC
Also sometimes get black screen after undock. Mac client. Open and close starmap is workaroud, but it takes time.
Stg DarkMoore
Astral Endeavours Inc.
#24 - 2013-06-06 11:03:46 UTC
Prayer Slayer wrote:
Thanks for the responses, I have tried everything you guys have suggested and nothing... What?


I've also heard going into planet view, then back to normal while in space fixes the black screen perhaps try that. I know going into then out of the map while in space works for me.
Bob Shaftoes
TURN LEFT
#25 - 2013-06-06 16:46:18 UTC
I am also having this issue

Grey Deninard
Center for Advanced Studies
Gallente Federation
#26 - 2013-06-07 10:49:52 UTC
I've found that if I don't have the scanner page up on the screen. I don't get the black screen when I undock.

Also, that if you close the map with the scanner button and not F10 it seems to fix the black screen undock for a short time.

I'm using a nvidia card.

Can anyone else confirm if this helps them. Thanks.
Phasmatisss
The Scope
Gallente Federation
#27 - 2013-06-07 16:23:39 UTC
For something that is "suppossed" to have been fixed in one of the patches, my screen still goes black on undock.

Keep tryping CCP.

Phas
T's little helper
Doomheim
#28 - 2013-06-08 00:51:49 UTC
Getting this a little now & then, about one out of 5 times i undock.
Clearing the cache doesn't make any difference
F10 twice solves it til next time it's time to undock.
Robert Caldera
Caldera Trading and Investment
#29 - 2013-06-08 01:17:28 UTC
same here.
got it a lot since odyssey.
Gaming God
Gaming God Corporation
#30 - 2013-06-08 03:06:40 UTC
Prayer Slayer wrote:
8 out of 10 times i undock i get a black screen . I can still see chat, as well as the station/gate/planet icons in space. I can still warp around via the overview only. When i jump a gate, i see my ship again, and everything looks normal, except i cant move my ship, or change my view.

I cleared my caches and have no idea what to do.



Yes i hafe exat the same happens sometimes not often .
Euripides Salamanca
Disco Volante Inc.
#31 - 2013-06-08 09:50:06 UTC  |  Edited by: Euripides Salamanca
Exact same bug seems to happen to me every 9 out of 10 undocks since Odyssey release (more precisely since very last patch as I had no time to play right after Odyssey). I never had it before and I never had it on SiSi when testing Odyssey features.

Going F10 and back, opening map or getting warp gate animation fix the problem.

It's really easy for me to reproduce - it's enough to have Market, Assets or Wallet window open while undocking (I checked with those three because I have them stacked and minimized usually).

If I undock with them minimized or closed completely - no black screen whatsoever.
Must be something with how new system/scanning screen is being rendered.

Operating System: Windows 7 Home Premium 64-bit SP1
Processor: Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
Memory: 8192MB RAM
DirectX 11
Card name: NVIDIA GeForce GTX 550 Ti
Display Memory: 4049 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Driver Version: 9.18.13.1090


EDIT: Seems like it's not consistent and is triggered by something random/unknown. After it happens 1st time during session it can be reproduced easily as described above.

Relogged after daily downtime and I fly same ship, same graphic settings, same system/driver etc - no black screen issue as of yet. I'll be trying to reproduce it and report back. Bug report filed as well.

To all who post in this thread: please fill in-game bug report (F12) if you encounter this issue.

Our posturings, our imagined self-importance, the delusion that we have some privileged position in the Universe, are challenged by this point of pale light... Carl Sagan - Pale Blue Dot

Cromwell Savage
The Screaming Seagulls
#32 - 2013-06-08 15:54:00 UTC
Black screen on undock almost every single time....up to 5+ times in a row.

Just tried F10 - so far has worked...
kraiklyn Asatru
Sebiestor Tribe
Minmatar Republic
#33 - 2013-06-08 20:19:58 UTC
Having the same issues. It's really annoying.
Marthai
LONE STAR MINING AND DEFENSE LTD
Damned Brotherhood
#34 - 2013-06-09 00:55:58 UTC
(*raises hand*) Same here....
Alison Rin
Caldari Provisions
Caldari State
#35 - 2013-06-09 01:50:11 UTC
Yep same problem here. I did get this to happen before Odyssey dropped but since the patch its been getting progressively worse. The last update has made it nearly impossible to play the game. Happens now on nearly 6 out of 10 undocks, only way I can get my screen to update back to normal is to redock. I do have complete control over my overview and chat at all times and all but 2 or 3 times the bug has occurred I have had control over the brackets in space. just no background, ship graphics or camera control.

Pentium D @ 2.99GHz
4GB DDR2 system ram
NVidia 8800GT w/512 MB GDDR3 w/320.18 drivers @ 1920x1080 60hz
DirectX 9.0c
Windows XP Pro


Euripides Salamanca
Disco Volante Inc.
#36 - 2013-06-09 14:24:31 UTC
Alison Rin wrote:
Yep same problem here. I did get this to happen before Odyssey dropped but since the patch its been getting progressively worse. The last update has made it nearly impossible to play the game. Happens now on nearly 6 out of 10 undocks, only way I can get my screen to update back to normal is to redock. I do have complete control over my overview and chat at all times and all but 2 or 3 times the bug has occurred I have had control over the brackets in space. just no background, ship graphics or camera control.

Pentium D @ 2.99GHz
4GB DDR2 system ram
NVidia 8800GT w/512 MB GDDR3 w/320.18 drivers @ 1920x1080 60hz
DirectX 9.0c
Windows XP Pro




Instead of redock try Ctrl+Alt+Enter (that reloads 3D render engine I guess and forces it to redraw all objects around you) or double tap F10 (same thing but by entering map "scene" - some people say it's not working for them, though)


I was trying to see if that bug shows something unusual in Monitor screen (Ctrl+Alt+Shift+M) but last night that bug never happened to me, oddly.

Our posturings, our imagined self-importance, the delusion that we have some privileged position in the Universe, are challenged by this point of pale light... Carl Sagan - Pale Blue Dot

Coreola
Royal Amarr Institute
Amarr Empire
#37 - 2013-06-09 22:49:59 UTC
Grey Deninard wrote:
I've found that if I don't have the scanner page up on the screen. I don't get the black screen when I undock.

Also, that if you close the map with the scanner button and not F10 it seems to fix the black screen undock for a short time.

I'm using a nvidia card.

Can anyone else confirm if this helps them. Thanks.


No such luck here. Closed my Scanner tab and it still black screens.

Jump, jump, jump.

WarpToMe AtZero
Sodium Chloride Mining Logistics
Domain Research and Mining Inst. Logistics
#38 - 2013-06-10 03:51:00 UTC
I have found ( at least for me) if you click on the star map icon to the left on the neocon and click it again to close it, that will reload the screen so you can see your ship in space.

I seem to get the black screen when i change from a larger ship like a BC to an interceptor. or it could be quick ship changes and undocking.

Also, if i undock with the black screen, warp to a stargate and jump. The warp tunnel animation is centered in the right edge of my screen. Sort of like jumping sideways. When it exits jump, the screen is zoomed in on my ship and I can't adjust the view. Docking at a station fixes it.

And, please bring back the gate flash and sounds while watching a gate.
Prayer Slayer
Viziam
Amarr Empire
#39 - 2013-06-10 10:48:03 UTC
Since the last patch i believe my issues have been resolved.
Capt Tenguru10
Caldari Provisions
Caldari State
#40 - 2013-06-10 13:51:11 UTC
have this issue everyday, the exact same issues aswell

http://i.imgur.com/EYX5Zi7.gif

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