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CCP please do not compensate !!!

Author
Lucretia DeWinter
Sebiestor Tribe
Minmatar Republic
#201 - 2013-06-04 08:53:37 UTC
Okay, I'm going to be drawn into sperging an opinion all over the forums in GD...


When EVE is unavailable through circumstances beyond CCP's control, such as power outage or DDOS, there should not automatically be a "here's some free SP."

I can understand people wanting it and jumping on any opportunity to get free stuff. Sometimes it's just people being opportunistic and ruthless (because EVE players are generally fluffy kitten fanciers) and other times it seems to be an ugly expression of undeserved entitlement.

It's the second part of that where I have a problem. People work hard to bring EVE to you. They then suffer an attack and put in extra effort above and beyond their paygrade to fix it and protect you. Some people's attitude on this has been extremely rude and I only hope the CCP folks can manage to not take the more vitriolic comments to heart.


I think it's pretty likely that active accounts will get an extra day's playtime added across the board.

I don't know about SP. I'm thinking here of people who may have lost a day's training and will thus not make Battlecruiser V or Destroyer V or Command Ships or any of the other changes they needed to do before the expansion. Sure, people should have planned ahead better and not left it to the last possible second, but let's not be surprised that most haven't ;)

It's still going to suck a little bit if they lost out on BC V and now have to train 4 long skills to V. Personally, I wouldn't mind - if I was already training BC V, I'd get the Racial BC Skills at the level I had, so training them up wouldn't be a huge impact. If CCP chose to give out some unallocated SP for this, I could understand that.


My main hope isn't for game time or SP, but that CCP's infrastructure will be more resilient as a result of the efforts to mitigate this attack and that security, failover and vulnerability management improvements mean that it's back to normal service for a good long while. We have to admit for a complex online service, EVE uptime is pretty fantastic.
Amitious Turkey
10kSubnautic
Warriors of the Blood God
#202 - 2013-06-04 09:08:34 UTC
Obunagawe wrote:
ITT: Old players who already have all the SP they'll ever need, trying to keep new players down and stunt their growth.


All hail your veteran overlords.

By standards like this, I should be running my own 5-year old, 400-man corp by now. Seriously, where's MY EMPIRE CCP PROMISED ME?

I like to lick things.

Haunting the forums since 03.

Ryden Bradshaw
The Scope
Gallente Federation
#203 - 2013-06-04 10:57:12 UTC
Simple Solution

When CCP gives out compensation, and they already said they would, just don't accept it.
Necroromantic
Republic Military School
Minmatar Republic
#204 - 2013-06-04 11:03:13 UTC
Freya Kaundur wrote:
CCP please do not in any form compensate for this attack. do what you can to fix it and defend against them. but giving compensation will just give any shady individual who plays eve the idea that they can send a ddos attack and get free stuff. the vocal few that are crying for free stuff. should realize that compensation would be a bad idea.

again i thank you for protecting our privacy and keeping us in the loop with the situation.



Yo CCP I found your Ddos attacker... "Freya Kaundur" look how she wants no one to be compensated.. faze 2 of the attack set customer upon customer upon service provider.... boot her back to WOW... along with any other account she owns....

Quick see if you can spot the grammer and spelling mistakes b4 someone else does.. i left them just for you!! :)

Jack Paladin
State War Academy
Caldari State
#205 - 2013-06-04 11:04:41 UTC
The fact they are sticking to their schedule of releasing Odyssey despite the attack on TQ is a pretty good compensation in itself.

None can stop CCP Lol
Rowan Zaffa
Sebiestor Tribe
Minmatar Republic
#206 - 2013-06-04 11:05:09 UTC
Ryden Bradshaw wrote:
Simple Solution

When CCP gives out compensation, and they already said they would, just don't accept it.



Yeah let's see how many of the people bleeding their hearts out about NOT getting compensated DO NOT accept the compensation. Lol
Mocam
Aliastra
Gallente Federation
#207 - 2013-06-04 11:05:35 UTC
I'd like to see them compensate the players but not with SP nor items nor anything like that.

An event.

Game time was taken so give higher quality game time back - run one hell of a big event for Dust and EVE.

The logic being no different than if you order a meal at a restaurant - if there are problems, make sure that the meal they do get is the best it can be and that the quality makes it worth the wait.

So instead of people remembering a DDoS with a trivial SP grant or the like... Instead of potentially rewarding some EVE players who may have been involved in creating such a situation...

Give the gamers here an event that will make them smile about when it happened.
Kelby
#208 - 2013-06-04 11:14:18 UTC
http://community.eveonline.com/news/news-channels/eve-online-news/tranquility-downtime-on-sunday-june-2-and-monday-june-3/

Quote:
What we can now confirm is that a person was able to utilize a vulnerability in one of the back-end services that support the operation of the Tranquility server. This vulnerability has now been secured and thoroughly tested. - CCP Spielmann


Quote:
We will be looking at ways to compensate players in both EVE and DUST for the outage and expect to announce what that compensation will be very soon. - CCP Spielmann


Was the downtime CCP’s fault? No, not really.

CCP don’t have to compensate but in this case they have acknowledged a vulnerability was taken advantage of that has now been fixed and have stated they will compensate in some way that is to be determined.

They don’t have to do this, but the choice CCP have taken to do so is just good customer service.

If they credit your account with an extra day or so of game time and you don’t like it then log off for the day. If they credit you some lost SP and you don’t like it then ignore the SP or put them into a skill you will never use.

Since when did an act of good faith by a service provider to their customers become a problem?
Magni Aesir
Sebiestor Tribe
Minmatar Republic
#209 - 2013-06-04 11:16:59 UTC
Ryden Bradshaw wrote:
Simple Solution

When CCP gives out compensation, and they already said they would, just don't accept it.


I didn't lose a single skill point and I still want my compensation. Make it something big too!
Necroromantic
Republic Military School
Minmatar Republic
#210 - 2013-06-04 11:19:21 UTC
Lucretia DeWinter wrote:
Okay, I'm going to be drawn into sperging an opinion all over the forums in GD...


When EVE is unavailable through circumstances beyond CCP's control, such as power outage or DDOS, there should not automatically be a "here's some free SP."

I can understand people wanting it and jumping on any opportunity to get free stuff. Sometimes it's just people being opportunistic and ruthless (because EVE players are generally fluffy kitten fanciers) and other times it seems to be an ugly expression of undeserved entitlement.



________________________________________________

LOL OMG!! in 7 years there have been a thousand times I have been screwed by CCP screw-ups and never a sniff of compensation... the only time it ever happens is when there is a mass issue like ddos or 'opps we intro'd a new and completely suspect piece of software called welcome page' so why sit there going don't compensate??? get what you can when you can because CCP only respond to us when we are violated enmass 10k or more strong. As for how much comp and what type?? well that feckin straightforward game time give everyone what they lost 1 day of play! any sp comp should be minimal and given as a show of commitment from ccp - and if they really want to start compensating us for something then it should be compensation for that Abomination they call (free to play) DUST 514.. it is ****... it screws with the eve servers... it's increased the number of unscheduled downtimes and oh yeah ITS FREE WHICH MEANS ITS US EVE PLAYERS THAT ARE PAYING FOR IT AND THAT'S JUST BULL***T

Quick see if you can spot the grammer and spelling mistakes b4 someone else does.. i left them just for you!! :)

Kate Sakura
Perkone
Caldari State
#211 - 2013-06-04 11:19:40 UTC
Magni Aesir wrote:
Ryden Bradshaw wrote:
Simple Solution

When CCP gives out compensation, and they already said they would, just don't accept it.


I didn't lose a single skill point and I still want my compensation. Make it something big too!


That's awesome! +1
Reiisha
#212 - 2013-06-04 11:21:10 UTC
Josef Djugashvilis wrote:
Reiisha wrote:
Winterblink wrote:
Freya Kaundur wrote:
CCP please do not in any form compensate for this attack. do what you can to fix it and defend against them. but giving compensation will just give any shady individual who plays eve the idea that they can send a ddos attack and get free stuff. the vocal few that are crying for free stuff. should realize that compensation would be a bad idea.

again i thank you for protecting our privacy and keeping us in the loop with the situation.

You seriously think that someone would do a DDoS for 50k skill points?


If there are people who'd vote for this guy in any kind of election, i bet there are people who'd ddos a game for the 'benefits'.


Forgive my ignorance, who is he?


Dutch weirdo who seems to be getting a lot of votes in the recent elections.

If you do things right, people won't be sure you've done anything at all...

Crynsos Cealion
Native Freshfood
Minmatar Republic
#213 - 2013-06-04 11:42:51 UTC
If any compensation is happening it should be rather an extra day onto the subscriptions of active accounts, but generally I would also prefer to have no compensation happening at all.
Josilin du Guesclin
Aliastra
Gallente Federation
#214 - 2013-06-04 12:00:45 UTC
Marlona Sky wrote:

I once was DDoS by some Russian guy in the old NC to kill my snipe Panther. He all but said it in local to me moments before it happened. I had just popped one of their cynos on station or something and went to a safe spot and cloaked. They launched probes, informed me I was about to have a bad day. In came the DDoS to crash my clients and my IP. After five solid minutes they finally stopped the DDoS attack and I was able to log back in. Into a station of course. I logged my covert cyno alt back on, the system I was snipping in and they warned me it would happen again if I did what I was doing again.

So again, yes. People will do anything possible in this game. Especially if they feel untouchable.

This kind of attack is a thing in high-end WoW PvP too. It's usually targetted against people's comms, especially is they're using Skype, because the odds are the attacker knows someone who knows the user names their opponents have, making finding their IPs fairly easy. There are plenty of people out there who will break the rules of a game to get a win, and feel justified in so doing, even to the extent of breaking real life laws ('whatever it takes'). That the win gains them nothing material isn't important, because it's about getting what they want, not about the money.

Josilin du Guesclin
Aliastra
Gallente Federation
#215 - 2013-06-04 12:02:13 UTC
Guttripper wrote:
I can see some of these people (if and when) they go out on a date and their partner does not offer sex afterwards...

"Hey! I bought dinner! You owe me!"

"If you wanted a sure thing, maybe you should have paid a professional. Have a nice life."

Karean Frintezaa
The Scope
Gallente Federation
#216 - 2013-06-04 17:09:09 UTC
Josilin du Guesclin wrote:
Guttripper wrote:
I can see some of these people (if and when) they go out on a date and their partner does not offer sex afterwards...

"Hey! I bought dinner! You owe me!"

"If you wanted a sure thing, maybe you should have paid a professional. Have a nice life."




Corporations arent girls/ladies you take out for dinner, what an awful analogy.
I have stated this 1000 of times, its a bussiness, bussiness thrive by having clients, the crash made me sad, i was hoping to play sunday.
Im sure im not alone on this.

Its not like they are donating their kidneys to us. Just a little boost for the inconvinience.
And its not free stuff, we deserve it because we werent able to play regardless of the issue.

Although many companies dont do so, in my opinion it is the right thing to do. If i had a company i would compensate my clients for my failure on delivering my service.
In hopes to keep my clients happy and using my product.

Its pretty simple really...

Ryks Nalar
Doomheim
#217 - 2013-06-04 17:34:11 UTC
Freya Kaundur wrote:
CCP please do not in any form compensate for this attack. do what you can to fix it and defend against them. but giving compensation will just give any shady individual who plays eve the idea that they can send a ddos attack and get free stuff. the vocal few that are crying for free stuff. should realize that compensation would be a bad idea.

again i thank you for protecting our privacy and keeping us in the loop with the situation.

*headslap*
Nobody playing eve seriously enough to break several laws to get 50k sp would take down their precious eve for 24 hours.
Besides. We all know this was TEST trying to keep their space.
G1MMEL Uta
Caldari Provisions
Caldari State
#218 - 2013-06-04 17:43:12 UTC
Jesus christ you guys, I've played for 11 days and a day's worth of SP still means a whole lot to me. **** your petty arguments, it's a game. I want to have fun, and new SP will help people like me on our way.
Mokhiir Semah
Viziam
Amarr Empire
#219 - 2013-06-04 19:03:00 UTC
Yay we were rightly-so reimbursed due to losing a day of game time that we paid for.

And to the OP, don't speak for me, kthx.