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CCP please do not compensate !!!
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Baggo Hammers
#161 - 2013-06-04 00:47:05 UTC
Winterblink wrote:
Freya Kaundur wrote:
CCP please do not in any form compensate for this attack. do what you can to fix it and defend against them. but giving compensation will just give any shady individual who plays eve the idea that they can send a ddos attack and get free stuff. the vocal few that are crying for free stuff. should realize that compensation would be a bad idea.

again i thank you for protecting our privacy and keeping us in the loop with the situation.

You seriously think that someone would do a DDoS for 50k skill points?



Anyone who is enough of a loser to attack a game is capable of anything...

If you don't know where you're going, any road will take you there.
Zenith Huunuras
Deep Core Mining Inc.
Caldari State
#162 - 2013-06-04 01:00:53 UTC
Mr Epeen wrote:
Arronicus wrote:


System security is the responsibility of CCP. Just like if you leave your back window open, and your belongs inside the car get stolen; it's your fault, CCP had holes in the security of their server backend, and they got exploited.



Interesting that there are still cultures around that blame the victim for a crime committed against them. Please tell me what country you are from so I can be sure to never go there.

Mr Epeen Cool


This is coming from a member of the community where the "victims" of suicide ganking, scams, corp thefts and other gray shenanigans are not only blamed, but mocked for it.
Mara Villoso
Long Jump.
#163 - 2013-06-04 01:01:09 UTC  |  Edited by: Mara Villoso
Aidan Brooder wrote:
You do realize that there is an option in your account management to re-activate your account for a short time in order for you to use a PLEX and thus make it fully active again, right?

I was on subscription for my first month back, because I had no ISK when I decided to resub. But I put my characters to work and earned the ISK necessary to PLEX the account(s). Without being in game (or perhaps having already reverse redeemed a PLEX), there is no way to pay for the next month without spending real money, whether for subscription time or GTC. Because the game was not online, there was no way for me to get and activate a PLEX, nor was there any way for me to cancel the subscription, wait for the game to come back online, and then use PLEX for Hours to get in game to buy and activate a PLEX.
Socks the Fox
Sebiestor Tribe
Minmatar Republic
#164 - 2013-06-04 01:06:02 UTC
I'm all for free stuff even though I had a skill long enough to last til Ody. Heck it's the same skill I was in the middle of the last time they had issues that caused them to hand out free SP. Too bad it won't be in time to put towards said skill :(

I do think an extra day sub time would be nice, though.
Lavitias Arjar
Republic Military School
Minmatar Republic
#165 - 2013-06-04 01:08:13 UTC  |  Edited by: Lavitias Arjar
Mara Villoso wrote:
Aidan Brooder wrote:
You do realize that there is an option in your account management to re-activate your account for a short time in order for you to use a PLEX and thus make it fully active again, right?

I was on subscription for my first month back, because I had no ISK when I decided to resub. But I put my characters to work and earned the ISK necessary to PLEX the account(s). Without being in game (or perhaps having already reverse redeemed a PLEX), there is no way to pay for the next month without spending real money, whether for subscription time or GTC. Because the game was not online, there was no way for me to get and activate a PLEX, nor was there any way for me to cancel the subscription, wait for the game to come back online, and then use PLEX for Hours to get in game to buy and activate a PLEX.


Incorrect in account management you can activate hours for plex think CCP gives you something like free 4hours to activate a plex. If you've already done that before just submit a support ticket and I believe they reactivate that option again.

http://community.eveonline.com/support/knowledge-base/article.aspx?articleId=793

alternatively use Paypal next time and don't turn on recurring subs
Beekeeper Bob
Beekeepers Anonymous
#166 - 2013-06-04 01:11:24 UTC
CCP, please split all the free gifts/sp between those of us who have not flamed/made demands of you in the last 24 hours.
(Sorry, I was busy elsewhere)

This includes all the brown-noses hoping to cash in on their fanboisim.

The people demanding no compensation don't want anything anyway...Lol


Signature removed - CCP Eterne
Khira Kitamatsu
#167 - 2013-06-04 01:14:32 UTC  |  Edited by: Khira Kitamatsu
Freya Kaundur wrote:
you should check my age i barely have 1.5m sp. i would love a infusion of free sp. but in this situation it is not warranted. and face it if there was any sp compensation it would be 24 hours worth. and that would be around 60k at max remap. that is really not that big of a deal.

there is too much self entitlement in this world. people really need to just suck it up and roll with the punches.

and yes this is my main so bring on the grief. i will throw rifters at your face all day.


Actually CCP admitted that it was a flaw in their own system that allowed this to occur. So, yeah, it is CCP's fault. Just as it was Sony's fault for not protecting their customers information. What if this little snafu had allowed a hacker to gain access to your CC info...would you still be saying...it's OK CCP, how could you have known and stopped it.

CCP admitted it was their fault, "What we can now confirm is that a person was able to utilize a vulnerability in one of the back-end services that support the operation of the Tranquility server."

I'm all for praising CCP for being able to deal with this is a timely manner, what I am not up to praising is CCP having this kind of problem to begin with.

Ponies!  We need more ponies!
Ace Uoweme
Republic Military School
Minmatar Republic
#168 - 2013-06-04 01:18:53 UTC
Zenith Huunuras wrote:

This is coming from a member of the community where the "victims" of suicide ganking, scams, corp thefts and other gray shenanigans are not only blamed, but mocked for it.


And clearly shows the antisocial nature of EvE.

It's not MMO "friendly", thus markets itself as a "sandbox" game. It's a niche game, with the subs to prove it.

_"In a world of universal deceit, telling the truth is a revolutionary act." _ ~George Orwell
ZAKURELL0 LINDA
KarmaFleet
Goonswarm Federation
#169 - 2013-06-04 01:23:54 UTC
Karean Frintezaa wrote:
Compensating players who werent able to play on sunday is the best choice they make in my opinion.

Although it wasnt their fault that the servers crashed, it is their responsibility to keep them up.
As a company it is also their responsability to asure majoraty of the clients are happy with the service.

Its not like they are sacrificing their liives for you, they do it because you are paying their rents,food etc...
May sound a bit blunt but its reality.


no not at all. as op said it is more important to protect our personal data and their assets, then to keep the server online and vulnerable to hackers. and good work CCP here

RIP Iron Lady
dark heartt
#170 - 2013-06-04 01:25:41 UTC
Ace Uoweme wrote:
Zenith Huunuras wrote:

This is coming from a member of the community where the "victims" of suicide ganking, scams, corp thefts and other gray shenanigans are not only blamed, but mocked for it.


And clearly shows the antisocial nature of EvE.

It's not MMO "friendly", thus markets itself as a "sandbox" game. It's a niche game, with the subs to prove it.


Anti social nature? Have you and I been playing the same game?

Also there is not a thing wrong with Eve's subscription levels. It has been slowly growing for 10 years and has one of the most dedicated (and rabid) fanbases of any game I have ever been involved with.

http://tetrisisunrealistic.blogspot.com.au/
Eli Green
The Arrow Project
#171 - 2013-06-04 01:29:40 UTC
so much entitlement in this thread.

wumbo
Mara Villoso
Long Jump.
#172 - 2013-06-04 01:34:00 UTC  |  Edited by: Mara Villoso
Lavitias Arjar wrote:
Mara Villoso wrote:
Aidan Brooder wrote:
You do realize that there is an option in your account management to re-activate your account for a short time in order for you to use a PLEX and thus make it fully active again, right?

I was on subscription for my first month back, because I had no ISK when I decided to resub. But I put my characters to work and earned the ISK necessary to PLEX the account(s). Without being in game (or perhaps having already reverse redeemed a PLEX), there is no way to pay for the next month without spending real money, whether for subscription time or GTC. Because the game was not online, there was no way for me to get and activate a PLEX, nor was there any way for me to cancel the subscription, wait for the game to come back online, and then use PLEX for Hours to get in game to buy and activate a PLEX.


Incorrect in account management you can activate hours for plex think CCP gives you something like free 4hours to activate a plex. If you've already done that before just submit a support ticket and I believe they reactivate that option again.

http://community.eveonline.com/support/knowledge-base/article.aspx?articleId=793

alternatively use Paypal next time and don't turn on recurring subs

PLEX for Hours is if you've already been deactivated. Having paid for a subscription with a card, it auto deducts every 30 days. The day on which the subscription auto deducts was YESTERDAY. Yesterday was the day I would have had to do something. With the website and game offline, there is nothing I could do.
Gealbhan
School of Applied Knowledge
Caldari State
#173 - 2013-06-04 01:36:45 UTC
I'll quote myself here -

"Honestly, I don't think there should be any compensation. The downtime was not CCPs fault so why do people feel like CCP owe them something because someone decided to DDoS attack the server?

People need to get over their self-entitlement mentality and just get back in the game.Arrow "
Freya Kaundur
Doomheim
#174 - 2013-06-04 02:31:21 UTC
compensation is not needed. it is compensation enough that ccp had the balls to shut down the server when a attack exposed a weakness.
Cat Samura
Perkone
Caldari State
#175 - 2013-06-04 03:16:07 UTC
maintenance of security is part of the deal so compensation would be a fair thing to do.

DDOS occurred due to an exploit of a weakness where none should be.

I'm not an IT guru but the above seems a fair argument for compensation.

It doesn't have to be excessive. Just a show of goodwill would be good as I've potentially lost quite a lot of isk from this temporary close of service.

Cheers

p.s. Thanks go to CCP for rectifying the issue in a fairly timely manner.
Ace Uoweme
Republic Military School
Minmatar Republic
#176 - 2013-06-04 03:38:46 UTC
dark heartt wrote:
Anti social nature? Have you and I been playing the same game?


Apparently not. Have to understand I'm not some 20 year-old. Played games where socialization was the standard, not a rarity (MUDs for example)...and enforced.

dark heartt wrote:
Also there is not a thing wrong with Eve's subscription levels. It has been slowly growing for 10 years and has one of the most dedicated (and rabid) fanbases of any game I have ever been involved with.


S-l-o-w-l-y. So slow, maybe in 10 more years it'll have 1 million actual subs (not dual box accounts being at least 40% of the number count). By 2005, 1 year after launch, WoW had 500k subs (in a day multiboxing was almost non-existent, actual 1 sub per computer / household deal...and laptops for playing games was dismal).

You bet CCP watches every Blizzard move, as WoW dominates the MMO world. Pure suicide not too. Best CCP can do is carve a niche, not confront that giant, many a game tried and litter the MMO graveyard.

And why is it successful? It's a game about inclusion. EvE is about exclusion. It's a niche game, with the subs to prove it.

_"In a world of universal deceit, telling the truth is a revolutionary act." _ ~George Orwell
Mukuro Gravedigger
Republic University
Minmatar Republic
#177 - 2013-06-04 05:00:06 UTC
I pay for this subscription with the yearly payment option. Last I checked, a year was 365.25 days long. Yet after 360 days, CCP requests another payment to continue access to their servers.

/sarcasm on.

CCP owes me for 5.25 days *rabble rabble*

/sarcasm off.

If people are so worried about an approximate 50 cents payment "loss", then they need to get their real life priorities in order and hope their silver spoon does not tarnish.
Karean Frintezaa
The Scope
Gallente Federation
#178 - 2013-06-04 05:24:36 UTC
ZAKURELL0 LINDA wrote:
Karean Frintezaa wrote:
Compensating players who werent able to play on sunday is the best choice they make in my opinion.

Although it wasnt their fault that the servers crashed, it is their responsibility to keep them up.
As a company it is also their responsability to asure majoraty of the clients are happy with the service.

Its not like they are sacrificing their liives for you, they do it because you are paying their rents,food etc...
May sound a bit blunt but its reality.


no not at all. as op said it is more important to protect our personal data and their assets, then to keep the server online and vulnerable to hackers. and good work CCP here


What you claim to be more important is what you pay them for, its their job.
Would you Pay for eve if you knew your data wasnt safe? Would you even play it?
If the data is safe but the clients are still unhappy its a loss for CCP.


They did a good job, even greater job compensationg those who werent able to play Sunday.

I dont get whats so hard to understand....
Or why people are mad and don't want CCP to give compensation for those who werent able to play on their day off.

Most players saying "don't compensate" have been playing eve for a long time.
Just let the new ones have fun. I wasnt able to have fun sunday, and its awsome CCP will compensate me and those who feel entitled to for it.
If you really dont want a compensation, then don't ******* use it, its that simple, but stop this useless crusade.
THC Trader
Doomheim
#179 - 2013-06-04 05:29:36 UTC
Lasernuts
Deep Core Mining Inc.
Caldari State
#180 - 2013-06-04 05:49:17 UTC
Malcolm Shinhwa wrote:
EULA shmoola.. its a customer service issue. Customers aren't happy it doesn't matter what your EULA says regarding your (the company's) responsibility.

I for one was out an entire day of play time on my 3 accounts. I pay actual money for those 3 accounts because grinding isk is.. well a grind. So regardless of what the EULA says (and OMG you people actually read that thing?), I'm out that money. So I'd be happy for CCP to pump up my accounts by a day or two (just to be nice guys) of playtime. 50k skillpoints would be fine too, based on the most recent compensation offered for the Launcherpocolypse. I'd much rather get the day of playtime back since that was Sunday and now I'm back at work. But it was their servers I paid to access, I could not access, and therefore think compensation should be had.



You lost a day of play time on 3 accounts. Go get your $1.50 back from CCP and buy a flipping candy bar or a soda at the corner store.