These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE General Discussion

 
  • Topic is locked indefinitely.
 

CCP please do not compensate !!!

Author
John Ratcliffe
Tradors'R'us
IChooseYou Alliance
#21 - 2013-06-03 17:57:21 UTC
Freya Kaundur wrote:
CCP please do not in any form compensate for this attack. do what you can to fix it and defend against them. but giving compensation will just give any shady individual who plays eve the idea that they can send a ddos attack and get free stuff. the vocal few that are crying for free stuff. should realize that compensation would be a bad idea.

again i thank you for protecting our privacy and keeping us in the loop with the situation.


Shut up you tool.

If you don't want to use the free SP then don't - be the little b*tch martyr you are. Personally I'll be looking forward to recieving the 100,000+ SP I feel the outage warrants.

Plus ça change, plus c'est la même chose

John Ratcliffe
Tradors'R'us
IChooseYou Alliance
#22 - 2013-06-03 17:59:34 UTC
Freya Kaundur wrote:
you should check my age i barely have 1.5m sp. i would love a infusion of free sp. but in this situation it is not warranted. and face it if there was any sp compensation it would be 24 hours worth. and that would be around 60k at max remap. that is really not that big of a deal.

there is too much self entitlement in this world. people really need to just suck it up and roll with the punches.

and yes this is my main so bring on the grief. i will throw rifters at your face all day.


You are clearly an alt - no-one with 1.5m SP would post about the game the way you do.

Plus ça change, plus c'est la même chose

Freya Kaundur
Doomheim
#23 - 2013-06-03 17:59:39 UTC  |  Edited by: Freya Kaundur
John Ratcliffe wrote:
Freya Kaundur wrote:
CCP please do not in any form compensate for this attack. do what you can to fix it and defend against them. but giving compensation will just give any shady individual who plays eve the idea that they can send a ddos attack and get free stuff. the vocal few that are crying for free stuff. should realize that compensation would be a bad idea.

again i thank you for protecting our privacy and keeping us in the loop with the situation.


Shut up you tool.

If you don't want to use the free SP then don't - be the little b*tch martyr you are. Personally I'll be looking forward to recieving the 100,000+ SP I feel the outage warrants.


very mature comment. but i guess its what i expect from someone who thinks canned pvp is real pvp.


PS i am an experienced eve player but i sold my main and started over to freshen up my experience.
Ano Regni
YOKELS
#24 - 2013-06-03 18:02:17 UTC
I don't blame CCP for taking down the servers as this attack was not their fault. I also think they did a very good job in handling it and the PA aspect as well (since all they had to communicate with was facebook and twitter).

With that said, I did lose skill time because my queue completed and I was not able to log in and kick off new skills (especially with crunch time before tomorrow's release). So I don't think by CCP giving out SP in compensation for downtime (even though it wasn't their fault) will in any way promote future network attacks or put the blame on them. These things happen, it is not their fault, it is not my fault, but it certainly wouldn't hurt for them to give me back the lost hours in good faith.

I am not a pirate, I work in private acquisition and redistribution dealing in personal assets

John Ratcliffe
Tradors'R'us
IChooseYou Alliance
#25 - 2013-06-03 18:03:03 UTC
Freya Kaundur wrote:

very mature comment. but i guess its what i expect from someone who thinks canned pvp is real pvp.


PS i am an experienced eve player but i sold my main and started over to freshen up my experience.


What do you expect? How about you just STFU and let CCP decide whether to compensate people or not, instead of posting on here like a little tard? You bring it on yourself...

Plus ça change, plus c'est la même chose

Major 'Revolver' Ocelot
Deep Core Mining Inc.
Caldari State
#26 - 2013-06-03 18:03:29 UTC
I'd like to know if those who support not getting SP had anything training during the unscheduled down time. I for one was lucky that I had a long skill in my queue. However, had I waited to log in as originally planned to inject the skill I was going to train, I'd have lost around 14 hours of skill points at 2.5k sp/hour.
Freya Kaundur
Doomheim
#27 - 2013-06-03 18:05:49 UTC
i lost about 6 hours of training. which is a drop in the bucket in eve. and i am not worried about it.
floating in space
#28 - 2013-06-03 18:06:59 UTC
Major 'Revolver' Ocelot wrote:
I'd like to know if those who support not getting SP had anything training during the unscheduled down time. I for one was lucky that I had a long skill in my queue. However, had I waited to log in as originally planned to inject the skill I was going to train, I'd have lost around 14 hours of skill points at 2.5k sp/hour.


Yeah they all did obviously, or they have a lot of SP and don't care about it anymore. They just was new player tears.
Steve Spooner
Caldari Provisions
Caldari State
#29 - 2013-06-03 18:09:49 UTC
CCP is responsible for server security, which in this instance wasn't secure.
silens vesica
Corsair Cartel
#30 - 2013-06-03 18:11:52 UTC
Major 'Revolver' Ocelot wrote:
I'd like to know if those who support not getting SP had anything training during the unscheduled down time. I for one was lucky that I had a long skill in my queue. However, had I waited to log in as originally planned to inject the skill I was going to train, I'd have lost around 14 hours of skill points at 2.5k sp/hour.

On one account, I had a long-queue set up. On the other, I had abuot 20 hours free in my queue when I logged in to update my queue. which, of course, I couldn't, because some outside party had chosen that time to screw with the cluster. Combine that with real-life needs and schedules since just before TQ came back up, and I've *still* not had a chance to reset the queue. I've lost, I figure, about 93K SP. Probably a lot closer to 100K before I manage to get to a computer where I can log in.

No compensation.

It's not CCP's fault I was dealing with ncessary events & duties around my sister's death, that I didn't have time to log in and load a long-queue. Not CCP's fault that some jerk deceided to launch a DCA. Not CCP's fauit that I had real-life places to be when they brought the servers up. Not CCP's fault I won't be home for another few hours, either.

Not their fault; They owe me nothing that they haven't already delivered - in spades.

Tell someone you love them today, because life is short. But scream it at them in Esperanto, because life is also terrifying and confusing.

Didn't vote? Then you voted for NulBloc

Hernan Johuihen
State War Academy
Caldari State
#31 - 2013-06-03 18:12:52 UTC
can i haz your sp ?
Jimmy Morane
Deep Core Mining Inc.
Caldari State
#32 - 2013-06-03 18:13:22 UTC
Freya Kaundur wrote:
John Ratcliffe wrote:
Freya Kaundur wrote:
CCP please do not in any form compensate for this attack. do what you can to fix it and defend against them. but giving compensation will just give any shady individual who plays eve the idea that they can send a ddos attack and get free stuff. the vocal few that are crying for free stuff. should realize that compensation would be a bad idea.

again i thank you for protecting our privacy and keeping us in the loop with the situation.


Shut up you tool.

If you don't want to use the free SP then don't - be the little b*tch martyr you are. Personally I'll be looking forward to recieving the 100,000+ SP I feel the outage warrants.


very mature comment. but i guess its what i expect from someone who thinks canned pvp is real pvp.


PS i am an experienced eve player but i sold my main and started over to freshen up my experience.


uh oh, Obunagaweh will be back to comment on how you as an experienced player are holding everyone like me down.
Major 'Revolver' Ocelot
Deep Core Mining Inc.
Caldari State
#33 - 2013-06-03 18:13:23 UTC
Freya Kaundur wrote:
i lost about 6 hours of training. which is a drop in the bucket in eve. and i am not worried about it.


That means you (and others) had the potential to lose more. What if I was going away for a few weeks and had set time out to put in a large skill. But when I got home I realised I couldn't log on? If that had happened I doubt you would be so lenient.
Mr Epeen
It's All About Me
#34 - 2013-06-03 18:13:53 UTC
Steve Spooner wrote:
CCP is responsible for server security, which in this instance wasn't secure.


And then they did their best to make it secure. Thus, they were showing responsibility.

So what's your point?

Mr Epeen Cool
Zenith Huunuras
Deep Core Mining Inc.
Caldari State
#35 - 2013-06-03 18:15:34 UTC
I can't really stand this whole "it's not their fault" mentality. They're running a business, and they didn't take the needed precautions against a quite likely threat. It's not like a volcano blew up or something. That being said, i do know they did their best and worked their asses off last night, and as a human i appreciate it, however as a customer, i only see someone who did their job which they're paid for. Long story short, they failed to provide a service for which we're paying for.

And not only the service was offline for a day, but it came back online when some people in the EU timezone were already at work, so it may have taken even longer to fix their queues. You need to remember that for some people 64 sp is a big deal. I for one got less than 2m sp between two accounts, 64k sp is like 5% of the sp of my main pilot. Luckily the queues were full on both my chars, so no loss for me in that regard, but the point still stands, the training time loss IS a big deal for some people.

Now, i too agree that a SP reimbursement is not the answer, as this issue is more of a "out of game" issue, rather than an ingame one. The most logical approach would be to simply extend everyone's playtime by 1 day, and possibly even roll back the game to yesterday's dowtime. However this solution costs the company money, which is why they may prefer the sp option.

I'm new to Eve, but as someone who works in customer service, this whole "suck it up" mentality is not how you run a business.

P.S. i don't even know why i'm replying to a thread who's main argument was that the ddos was a conspiracy to gain some easy sp.
silens vesica
Corsair Cartel
#36 - 2013-06-03 18:16:06 UTC
Steve Spooner wrote:
CCP is responsible for server security, which in this instance wasn't secure.

Let's see... Account information lost? No. Personal information compromised? No. Financial information stolen? No.

Seems to me that you don't understand what consitutes 'security.' Seems to me, CCP does.

Tell someone you love them today, because life is short. But scream it at them in Esperanto, because life is also terrifying and confusing.

Didn't vote? Then you voted for NulBloc

Obunagawe
#37 - 2013-06-03 18:17:14 UTC
If you really cared about CCP you wouldn't be trying to control them like this. And you wouldn't be cluttering their forums with a whiny thread like this. You'd let them do their thing.
Jenn aSide
Worthless Carebears
The Initiative.
#38 - 2013-06-03 18:18:53 UTC
Winterblink wrote:
Freya Kaundur wrote:
CCP please do not in any form compensate for this attack. do what you can to fix it and defend against them. but giving compensation will just give any shady individual who plays eve the idea that they can send a ddos attack and get free stuff. the vocal few that are crying for free stuff. should realize that compensation would be a bad idea.

again i thank you for protecting our privacy and keeping us in the loop with the situation.

You seriously think that someone would do a DDoS for 50k skill points?


Someone DDoSed for something, maybe "nothing".

"Nothing" is less than 50k skill points lol.
Robert Saint
The Grumpy Dogs
#39 - 2013-06-03 18:19:02 UTC
I completely disagree, seeing how the fault is with CCP and the Criminal (competitor) who did the DDOS attack.

CCP's fault

1) Make sure the software exploits are covered to protect your client database and their personal information. This usually means you hire an outside firm to attempt to hack your systems to find exploits. I was on the Sony network when the accounts were hacked and it was absolutely Sony's fault. To close your eyes to crime is not responsible to your client base.

2) We are told constantly by CCP when petitioning for a ship reimbursement that there was NO fault on the server log files, so sorry you don't get your ship back!!! Even though, we know (at least some of the time) it was the fault of the client crashing, etc... So, yes CCP needs to compensate the 500,000 subscribers that are trusting them with their CC numbers and other personal data..... and luckily most mindless gamers such as myself are happy with just some extra SP points.


Criminal's fault
1) What's there to say about crime, this game encourages it. They could be competitors merc.......


Don't punish the player base for the fault of the criminal and be responsible for your own house....

Enough said.
Major 'Revolver' Ocelot
Deep Core Mining Inc.
Caldari State
#40 - 2013-06-03 18:20:16 UTC
silens vesica wrote:
Steve Spooner wrote:
CCP is responsible for server security, which in this instance wasn't secure.

Let's see... Account information lost? No. Personal information compromised? No. Financial information stolen? No.

Seems to me that you don't understand what consitutes 'security.' Seems to me, CCP does.


Would it still not be CCP's fault if the above occurred? Will you still not feel entitled to some compensation if the information you listed was attained by a third party?

You may not, if that's the case you are a better person than I. Though I won't believe you.