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Constantly freezing up

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Author
Aranea Utrarius
Umbrella Corporation Security Enforcement Division
#441 - 2013-05-11 14:28:16 UTC
still having the same problems. and i don't have a mac.
matarkhan
ConHugeCo
#442 - 2013-05-12 22:47:43 UTC
Even running a single client brings me random lockups. I set autopilot, send my indy toon across empire and wander off to do other things -- come back and find that I've made it 3 jumps out of 25 and the client locked up.

It's becoming unplayable. This has happened on and off with different versions of the Mac client over the years, but this is possibly the worst.
Michael Achassey
The Scope
Gallente Federation
#443 - 2013-05-14 16:09:16 UTC
Just started having this problem today, been playing the game fine for a week no issues, but about five freezes today out of nowhere
Ghost Mori
The Scope
Gallente Federation
#444 - 2013-05-16 10:19:24 UTC
OSX 10.8.3, Mac Pro 2008 8 core, ATI Radeon HD 5770 1024 MB, 8 GB RAM.

Constantly freezing when in hangar. Too afraid to undock. Clearing cache etc does nothing. It is now literally unplayable.
Theia Matova
Dominance Theory
#445 - 2013-05-16 19:34:01 UTC
Last time I used EVE on mac this still occured.. It makes use of eve client on mac pretty much impossible since it happens within 10m and can cause as worse lock that you need to reboot.

What comes to tech used to bring eve to mac I believe some kind of crappy wine emulation is used. Please dump that **** to trash can and make native client mac supports c++ new c++ standard as well. It should not be that hard to get eve run on mac natively.

With love -- cross platform game developer -- kisses
Vincent Athena
Photosynth
#446 - 2013-05-17 03:50:38 UTC
Apparently this is a known issue as CCP Habakuk uses a Mac and gets freezes.

CCP Habakuk wrote:
Gaia Ma'chello wrote:
Except you kept putting him in the wrong solar system. But as long as you are here...

Or forgetting to make sure he is in fleet....

Quote:
CCP Habakuk, many Mac users are getting this freeze issue, where the client freezes even though it does not DC from the server. For me it happens maybe once a week. For others it happens in minutes or seconds of logging in. There are threads about it in the Mac forum, but no Dev has given any love to any of them for literally months. Think someone could drop in and help?

We know about this problem and I also have these freezes from time to time on this iMac (but not very often). Unfortunately this seems to be very difficult to fix. Ugh

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Invisusira
Escalated.
OnlyFleets.
#447 - 2013-05-17 11:47:09 UTC
Did we ever more-or-less confirm that it's a memory leak problem? I've been playing a lot less lately due to RL, but notice I still get freezes from time to time on my new iMac, which has like 12 gigs of ram.
Ghost Mori
The Scope
Gallente Federation
#448 - 2013-05-19 04:11:57 UTC  |  Edited by: Ghost Mori
I can confirm that the only thing that helps is restarting OSX completely. But as time wears on the freeze problem gets more and more profound.

That's right, resetting EVE client does nothing. Only O/S restart helps.

I did not realise EVE uses WINE and Winelib, and I have to say that it's vaguely disappointing. I realise the costs involved with porting a game natively to a different system (and unix and Windows are as different from each other as they get), but EVE is not a small company.

Also I have noticed that the game freezes more often when the game window (I play in windowed mode) is in not in the foreground.

All my settings are set to max, by the way. I might try to tweak the game settings one by one to see if it matters.

Also the Help channel is extremely unhelpful with this issue as every single time I have mentioned it all I received was Mac-bashing. Once they even asked me to leave the channel and go to the OSX channel because I was asking an irrelevant question.

Edit: game has frozen when in the background and docked (hangar), when undocking (once), while orbiting POS, several times while in space.
Ghost Mori
The Scope
Gallente Federation
#449 - 2013-05-19 04:23:33 UTC  |  Edited by: Ghost Mori
Anhammerad wrote:
Eessi wrote:
The clients freeze up much more frequently with transmission running.


UI freeze unable to exit Eve, audio sound loop, can sleep using keyboard shortcut, on wake still in locked up Eve with sound loop. Hard reboot using power key only option.

Only App running beside background services 'Transmission'

10.8.3 - 3.3GHz - 4.0GB Ram


It is interesting to note that I am also running Transmission (torrent) in the background.

EDIT: I am going to wait until I get constant freezes again and then killing WINE in processes manually and seeing if that helps. Someone else please try as well.

EDIT2: I realised that WINE quits along with EVE, so manually killing it serves no purpose as it resets each time we quit EVE.
Fausta Toralen
#450 - 2013-05-19 23:32:14 UTC
I have had this problem reoccuring, but it began when I used the CCP provided Eve Clonemaker.app; the cloned version of Eve would crash, and launching the program again would only get me as far as a black box.

Only after deleting the cloned app and its local settings completely would I be able to use the Clonemaker again and then dualbox once more. While this issue happened at least once a day, it also happens while using my main installation, every 2-3 days.

The aggravating part is changing all of my settings to what I want. Although some settings can be saved/preserved, minor things like graphics, window settings, blinking icons and all of that, adds up. I've tried deleting the cache, then other settings, in a piece-meal fashion so I could get in without having to reconfigure the client, but so far it hasn't been feasible.
Holo Bagza
OhGodThisGame
#451 - 2013-05-20 10:31:02 UTC
My issue is not as severe as others - I have a new MBPR 15", 2.7 Ghz and I have a cloned client. Whenever I drop the game to the taskbar for an extended ammount of time, it freezes up. I'm able to get back in, but there's a black screen and an active mouse coursor which I can move. This happens on either the original or cloned client.
Vincent Athena
Photosynth
#452 - 2013-05-20 19:47:26 UTC
Wait..What? I never keep the game icon in the task bar. Of course its there when the game is running, but otherwise, no. And I seem to have almost no freezes.

(I do this because when eve runs, it auto-starts another application and you end up with 2 eve icons in the task bar. As I have 3 accounts that means I could have 6 icons in the task bar, and that's just more clutter than I want).

Do others who get freezes use the task bar for launching eve? Does anyone NOT using the task bar get alot of freezes? Or vice versa?

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Ghost Mori
The Scope
Gallente Federation
#453 - 2013-05-20 21:17:44 UTC
Vincent Athena wrote:
Wait..What? I never keep the game icon in the task bar. Of course its there when the game is running, but otherwise, no. And I seem to have almost no freezes.

(I do this because when eve runs, it auto-starts another application and you end up with 2 eve icons in the task bar. As I have 3 accounts that means I could have 6 icons in the task bar, and that's just more clutter than I want).

Do others who get freezes use the task bar for launching eve? Does anyone NOT using the task bar get alot of freezes? Or vice versa?


I always keep EVE in the taskbar. I don't see how this should crash the game, but I will try removing it and see if it makes a difference. At this stage I am ready to try anything.
Dersen Lowery
The Scope
#454 - 2013-05-20 21:20:42 UTC
Ghost Mori wrote:
Anhammerad wrote:
Eessi wrote:
The clients freeze up much more frequently with transmission running.


UI freeze unable to exit Eve, audio sound loop, can sleep using keyboard shortcut, on wake still in locked up Eve with sound loop. Hard reboot using power key only option.

Only App running beside background services 'Transmission'

10.8.3 - 3.3GHz - 4.0GB Ram


It is interesting to note that I am also running Transmission (torrent) in the background.


Try disabling it and see if that helps. EVE has a rocky relationship with background torrents.

It might not make the problem go away, though. On my new 27" iMac (8GB RAM), I'm getting silent disconnects, where the server connection is lost but no dialog informs me of that, and I don't usually find out until I notice that I realize that the interface has become completely non-interactive--modules still cycle, the ship still appears to be moving through space, but the interface is unresponsive and the app has to be Force Quit. Sometimes I'll find out because someone on comms will mention that I've DC'd before I realize that anything's wrong. Sometimes, after these, OS X itself becomes slow and wobbly and I have to reboot the machine.

These seem to have replaced the hard freezes I used to get on my old 24" iMac.

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Call Rollard
Caldari Provisions
Caldari State
#455 - 2013-05-21 19:03:30 UTC
I am receiving this. EVE suddenly freezes no matter where I am, when I'm docked, or in space. It just suddenly freezes!
Kina Ayami
Very Italian People
The Initiative.
#456 - 2013-05-21 19:15:08 UTC
Dersen Lowery wrote:
Ghost Mori wrote:
Anhammerad wrote:
Eessi wrote:
The clients freeze up much more frequently with transmission running.


UI freeze unable to exit Eve, audio sound loop, can sleep using keyboard shortcut, on wake still in locked up Eve with sound loop. Hard reboot using power key only option.

Only App running beside background services 'Transmission'

10.8.3 - 3.3GHz - 4.0GB Ram


It is interesting to note that I am also running Transmission (torrent) in the background.


Try disabling it and see if that helps. EVE has a rocky relationship with background torrents.

It might not make the problem go away, though. On my new 27" iMac (8GB RAM), I'm getting silent disconnects, where the server connection is lost but no dialog informs me of that, and I don't usually find out until I notice that I realize that the interface has become completely non-interactive--modules still cycle, the ship still appears to be moving through space, but the interface is unresponsive and the app has to be Force Quit. Sometimes I'll find out because someone on comms will mention that I've DC'd before I realize that anything's wrong. Sometimes, after these, OS X itself becomes slow and wobbly and I have to reboot the machine.

These seem to have replaced the hard freezes I used to get on my old 24" iMac.


I've had the same impression.
When i use uTorrent my client crash more often, it never runds more than an hour.
Without it, sometimes i dont crash through a whole evening (even though, sometimes it happens and i can only pray it's not during a fight).
This issue is around for a while now, would be nice to fix it.

p.s. the same thing that happens with uTorrent, happens also with the new app released by SomaFM, that i wished to use to listen to Soma's internet radio stream while playing.... Sad
Ghost Mori
The Scope
Gallente Federation
#457 - 2013-05-29 04:45:40 UTC  |  Edited by: Ghost Mori
So, ever since I stopped using Transmission, the freezing went away. Although I am not 100% the two are connected. I haven't been doing much online.

EDIT: Confirmed that it is Transmission that is causing EVE to freeze. It was off for several days and EVE didn't freeze. I started Transmission and started a torrent download and EVE froze within about 5 minutes.

Edit#2:

Quote:
The popular game EVE Online is set to enjoy a boost from the world’s favorite file-sharing protocol. Developer CCP Games has announced that work is underway to improve the EVE Launcher so that EVE client updates may be rolled out more frequently and reliably. In future, more than 500,000 EVE Online subscribers will have BitTorrent under the hood.


http://torrentfreak.com/eve-online-prepares-500000-subscribers-for-bittorrent-upgrade-130311/

So, I suspect it is almost definitely something to do with EVE starting to use torrents.
Vincent Athena
Photosynth
#458 - 2013-05-30 16:11:13 UTC
Due to complaints from many who did not want their bandwidth consumed by torrents, CCP has not in fact implemented that change, and has said its on indefinite hold.

Which is good, its mere existence may have made the Mac client unusable for everyone.

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Utremi Fasolasi
La Dolce Vita
#459 - 2013-05-30 21:29:56 UTC
It's a "Dock" not a.. a.. taskbar.. *shudder*
Vincent Athena
Photosynth
#460 - 2013-05-31 16:55:33 UTC
Utremi Fasolasi wrote:
It's a "Dock" not a.. a.. taskbar.. *shudder*

Aye, but others were using the incorrect term, and I got swept up in the flow.

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