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Unscheduled downtime - Friday, May 31st, 2013

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Author
CCP Falcon
#1 - 2013-05-31 11:46:39 UTC  |  Edited by: CCP Falcon
The Tranquility cluster has been taken offline as of 11:45 UTC in order to enable us to address several issues that have occurred this morning.

We currently have no ETA for the server to be brought back online, however we will update this forum thread as and when more information becomes available.

We apologize for this unexpected downtime, and any inconvenience it may cause.

UPDATE - 11:45 UTC - Tranquility Offline
UPDATE - 11:55 UTC - Tranquility has been brought back on line for testing
UPDATE - 12:11 UTC - Tranquility is back online

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

Steijn
Quay Industries
#2 - 2013-05-31 11:47:22 UTC
Why did u bring TQ up 15 minutes early when this problem has existed for at least 2 hours? This should have been looked at during the scheduled DT.
mr ed thehouseofed
Wrought iron Industries
#3 - 2013-05-31 11:48:07 UTC
cheers and CryCry

i want a eve pinball machine...  confirming  CCP Cognac is best cognac

Dave Stark
#4 - 2013-05-31 11:48:19 UTC
did you forget to feed the hamsters again?
Kirjava
Lothian Enterprises
#5 - 2013-05-31 11:49:21 UTC
Hello Mum ^_^

[center]Haruhiists - Overloading Out of Pod discussions since 2007. /人◕‿‿◕人\ Unban Saede![/center]

Antangil
Stranger Skies Collective
#6 - 2013-05-31 11:50:14 UTC
CCP Falcon wrote:

...
We apologize for this unexpected downtime, and any inconvenience it may cause.

UPDATE: Tranquility Offline at 11:45 UTC


Thanks for keeping us in the loop.
Kenrailae
Vanishing Point.
The Initiative.
#7 - 2013-05-31 11:50:51 UTC
NB4 Free SP?

The Law is a point of View

The NPE IS a big deal

Anke Eyrou
Hades Sisters
#8 - 2013-05-31 11:51:21 UTC
Have got withdrawl symptoms already

I expect to get this post deleted or locked. So much for freedom of expression.

J3ssica Alba
Federal Navy Academy
Gallente Federation
#9 - 2013-05-31 11:52:26 UTC
Thanks for the official word, wouldn't want to chance losing a ship due to some socket deciding it didn't want anything to do with me
This is my signature. There are many others like it, but this one is mine.  Without me, my signature is useless. Without my signature, I am useless
Geofferybg
POS Party
Ember Sands
#10 - 2013-05-31 11:53:34 UTC
do we know exactly what "issue" prompted this downtime is it game based or server load or network or or or or or.......

just interested in what broke it.
Gordon Esil
Brutor Tribe
Minmatar Republic
#11 - 2013-05-31 11:54:34 UTC  |  Edited by: Gordon Esil
Moaaar SP Lol need to complete my Destroyers skill before 4 June Twisted

Have fun trying to figure out the mess Lol

---

Oh and what is the issue if we may get a small briefing about it Cool
Andrew Indy
Cleaning Crew
#12 - 2013-05-31 11:54:50 UTC
Must feed addiction, nom nom.
Dring Dingle
Viziam
Amarr Empire
#13 - 2013-05-31 11:54:56 UTC

you need some fresh hamsters.
War Kitten
Panda McLegion
#14 - 2013-05-31 11:56:12 UTC
Steijn wrote:
Why did u bring TQ up 15 minutes early when this problem has existed for at least 2 hours? This should have been looked at during the scheduled DT.


Derp - the problem probably didn't exist until they brought the servers up after downtime.

Any more sage advice for people that already know how to do their jobs better than you?

I don't judge people by their race, religion, color, size, age, gender, or ethnicity. I judge them by their grammar, spelling, syntax, punctuation, clarity of expression, and logical consistency.

Rossatron91
Static Volatility
#15 - 2013-05-31 11:56:33 UTC
Free Stuff :)
Kameron Risalo
Deep Core Mining Inc.
Caldari State
#16 - 2013-05-31 11:56:45 UTC
I think this is something we are starting to get used to.

Unfortunatley, In australia, DT hits us at 9pm, so we get 3 hours after work, and then hope to christ CCP have their arses in gear for the DT ..... I would say, out of the last 20 DT's, atleast 50% have had to be extended for some reason or another, and yet, I have all the patience in the world for CCP, the work they are doing and the efforts they put into trying to get something that is broke, un-broke ...

if I can wait, im sure the rest of you can to...

keep up the good work CCP
Hianhif
Ministry of War
Amarr Empire
#17 - 2013-05-31 11:57:10 UTC
This actually Sounds serious. Hope i'm wrong. Could you tell us in what "general area" the problems occured. Did the servers go Boom or has a logfile stopped working? Just so we can get a an ide'a of the timetable! :)
Lyssane
Memre
#18 - 2013-05-31 11:57:20 UTC
If these hamsters are going to be sacked (like they should), can my cats have them please?
Chip Assaultshakr
Imperial Shipment
Amarr Empire
#19 - 2013-05-31 11:57:44 UTC
seems i could report more readily and accurately than devs bother to on these common 'unexpected downtimes'
Colt Blackhawk
Doomheim
#20 - 2013-05-31 11:58:09 UTC
Nah I already got disconnected several times around 1h before dt.

[09:04:53] Ashira Twilight > Plant the f****** amarr flag and s*** on their smoking wrecks.

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