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Issues, Workarounds & Localization

 
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Socket Closed

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GM Karidor
Game Masters
C C P Alliance
#41 - 2013-05-16 11:01:11 UTC
Melrakal wrote:
Same problem with "socket closed" here...

Provider: UnityMedia (Germany)

tried to ping 87.237.38.200, no packet losses, but response times between 20 and 40ms

traceroute:

...

tried it with different PC's, but after a few seconds... socket closed... also restarted Router (no changes in the last time), also reinstalled network cards...

No problems with other games, just Eve...

i know some other guys from Germany having the same problem

Greetings,

Mel


Please try using the alternate port 3724 to connect to Tranqulity here by changing the prefs.ini as described in my previous post.

GM Karidor | Senior Game Master
Melrakal
Gangbang-Gang
#42 - 2013-05-16 17:57:56 UTC  |  Edited by: Melrakal
Same problem after changing port :(
Also tried connecting via VPN...

Update 17.05.2013 16:33: Seems to work now... no client crashes till now.
Update 17.05.2013 16:35: Ok... All clients crashed with Socket closed... :(
Update 18.05.2013 16:00: No problems anymore... maybe the provider fixed his routing issues.
Kitty Bear
Deep Core Mining Inc.
Caldari State
#43 - 2013-05-19 22:48:19 UTC  |  Edited by: Kitty Bear
After having an much increased spate of disconnects, including 'we were ganked' forum time-outs
I've just ran ping/tracert for extra info

Quote:
ping 87.237.38.200

Pinging 87.237.38.200 with 32 bytes of data:
Reply from 87.237.38.200: bytes=32 time=76ms TTL=248
Request timed out.
Reply from 87.237.38.200: bytes=32 time=3893ms TTL=248
Request timed out.

Ping statistics for 87.237.38.200:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 76ms, Maximum = 3893ms, Average = 1984ms


Quote:
tracert 87.237.38.200

Tracing route to srv200-g.ccp.cc [87.237.38.200]
over a maximum of 30 hops:

1 812 ms 143 ms 2816 ms cpc1-mapp11-2-0-gw.12-4.cable.virginmedia.com [86.13.172.1]
2 1084 ms 34 ms 13 ms nott-core-2a-ae7-2367.network.virginmedia.net [62.255.214.29]
3 1212 ms 42 ms 1615 ms leed-bb-1c-ae4-0.network.virginmedia.net [62.253.174.61]
4 * * * Request timed out.
5 * * * Request timed out.
6 1283 ms 1224 ms 3163 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.174.18]
7 * * 37 ms ccpgames.com [195.66.226.23]
8 2973 ms 1033 ms * srv246-f.ccp.cc [87.237.37.246]
9 130 ms * 56 ms srv200-g.ccp.cc [87.237.38.200]

Trace complete.


can't test the telnet options ... doesn't seem to be installed (Win 7 64bit)

none of it makes a huge amount of sense to me .. net-traffic has never been my field
BRooDJeRo
Royal Dutch Secret Service
#44 - 2013-05-30 15:13:53 UTC
I'm gradualy receiving more socket closed messages since yesterday. Only seems to be the connection to EvE again that drops.
Ankari Lytaken
Inept Astronomics
#45 - 2013-05-30 19:36:15 UTC
BRooDJeRo wrote:
I'm gradually receiving more socket closed messages since yesterday. Only seems to be the connection to EvE again that drops.


I have the same experience. Just wanted to add more numbers to this, in the hopes that CCP will file a complaint with some ISP that might eventually dig up the cable or reset the router that is dropping our connections.

=)
swissboney3
Voidhounds
Pretenders
#46 - 2013-05-30 21:20:56 UTC
I've been having the same issue, and I did a ping (just like Kitty Bear), however I ran the ping for an hour, and the loss on that was unreal. I'm in the UK with Sky Broadband, and they've checked everything their end and my end and all is ok (apparently).
Melrakal
Gangbang-Gang
#47 - 2013-05-31 09:49:48 UTC
receiving socket closed messages again... no problem since my last comments here... but this morning... the same **** again.
Michael MitchellM
Science and Trade Institute
Caldari State
#48 - 2013-05-31 10:24:53 UTC
Was incursioning and half the fleet was socket closed,
people in multiple countries, multiple ISPs

This has to be a CCP issue!
Tiffgrl Donier
Pandemic Horde Inc.
Pandemic Horde
#49 - 2013-05-31 10:26:49 UTC
Came to the forums to post about this. Never had an issue with the game until this morning. Shocked
Hybrid 808
Burning Dreams
#50 - 2013-05-31 10:30:47 UTC
Yea, I was incursioning and our Logi's and half of our DPS were unresponsive, stuck in client, sockets closed, Server status: unknown...
Multiple countries, Multiple ISP's...
it has to be originating from CCP and/or their servers.

Please fix soon. It hasn't happend to me EVER until within the past hour...
Tectonixx
Dilapidated Wh0res
#51 - 2013-05-31 10:48:35 UTC
Same problems here, entire fleet and many others in alliance from all over the world so I don't think its a local issue.
Rolix FallenOne
Industry LV
#52 - 2013-05-31 11:02:38 UTC
Today 1 hour+ before maintenance and all the time up to maintenance all of my corporation and half of alliance got the socket closed error. Not to mention some ships were destroyed in the mission in progress, some good ships.

Everyone had exactly the same error, and exactly the same behaviour after error, not able to connect to eveonline.com, not able to launch the launcher. We are from different countries, different ISP's.

It is time to start to search for problems elsewhere, not in the users ISP's or computers.
GiantJack
Salvage Team
#53 - 2013-05-31 11:02:45 UTC
same here 3 times today in about 40 mins CL

fix it pls
Aconum
Dragon's of Twilight
#54 - 2013-05-31 11:03:49 UTC
same here, last hour, got d/c 3-4 times.
Cydrone
Deep Core Mining Inc.
Caldari State
#55 - 2013-05-31 11:05:51 UTC
This is somewhat of a necro post, so this really should get its own thread since it's apparently a separate issue.

About 40 min. before DT is when it started for me.
Melrakal
Gangbang-Gang
#56 - 2013-05-31 11:36:18 UTC
Cydrone wrote:
This is somewhat of a necro post, so this really should get its own thread since it's apparently a separate issue.

About 40 min. before DT is when it started for me.

Same Message, right thread ;)
Baggam
Pator Tech School
Minmatar Republic
#57 - 2013-05-31 11:38:35 UTC
We lost half our fleet to the same disconnects... Not ideal What?
Jindo Minian
Garoun Investment Bank
Gallente Federation
#58 - 2013-05-31 11:42:50 UTC
Same here. Started last night around 21:45 and hasn't let up since.
The problem seems to be in London seeing as multiple ISP's in multiple countries are having it.
Level3.net service, although i guess it could be Amsterdam too. Easy to prove, do Americans or the Irish route through Amsterdamn and if not, are you having the same issue?
Bl00dyAngel
Independent Unique Snowflakes
#59 - 2013-05-31 11:50:33 UTC
Same here,
also from Low Saxony.

Eve massaged a closed socket.
The problem appears today, yesterday all was fine for me.
Started to repeatedly ping tq, and in the time i got a closed socket error even a ping can't get tough.

It seams to be a routing problem. Maybe it isn't CCP's fault, but if the dc still happen cpp had i investigate future more.
Isuki Akozzi
Perkone
Caldari State
#60 - 2013-05-31 11:54:16 UTC
CCP you need to pull your fingers out of your arse and stop wasting our money. Get the damn game working.