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Issues, Workarounds & Localization

 
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New Launcher doesn't launch
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Egravant Alduin
Ascendance Rising
Ascendance..
#1 - 2013-05-26 12:22:40 UTC
Tried to launch the game as I always do and nothing happens.Then I tried to launch manually as ccp suggests in here with the link they give error occurred.Finally repair also error occurred.I wonder if I get isk for those hours fromccp since I can't play and won't be able to buy plex.

Feel the wrath of the GECKO!
Byrrssa Crendraven
Anti - Social
#2 - 2013-05-26 16:17:01 UTC
If you're running windows, open your task manager and kill the launcher.exe process. Then run the launcher. For some reason it closes but, leaves the process running sometimes.
Egravant Alduin
Ascendance Rising
Ascendance..
#3 - 2013-05-26 16:19:55 UTC
Byrrssa Crendraven wrote:
If you're running windows, open your task manager and kill the launcher.exe process. Then run the launcher. For some reason it closes but, leaves the process running sometimes.



I have done that since I had more than 10 launcher.exe running.I had to format my pc because the new launcher was giving me many errors and bad stability.Really disappointed from CCP.

Feel the wrath of the GECKO!
Zak Breen
Breen Enterprises
#4 - 2013-05-26 20:44:16 UTC
If when you click on the desktop icon and nothing happens, try this.

Browse to EVE Online\launcher\cache and there should be an "updater" program in there. Run that and see if it fixes your problem.

Maturity, one discovers, has everything to do with the acceptance of not knowing. http://www.di.fm/spacemusic
Aegis Katelo
Caldari Provisions
Caldari State
#5 - 2013-05-27 05:13:40 UTC  |  Edited by: Aegis Katelo
Same issue. Launcher process runs in Task Manager, but nothing happens. When I run exefile.exe, the game launches, but crashes on login. I have tried using the repair tool, which runs normally for 8 minutes or so before throwing up 'unknown error' messages. I have restarted my PC, uninstalled/reinstalled the game, but it still doesn't work. There is nothing in the launcher/cache folder. I was able to play this morning, but not since.

Windows 7 x64

*EDIT: Can't submit a support petition either: "An unexpected error occurred"

http://25.media.tumblr.com/e4facfc9d0732d77e3a065dc99d8b9e2/tumblr_mjfhr6kPUp1s838eoo1_500.jpg
Alistrina Sassoire
University of Caille
Gallente Federation
#6 - 2013-05-30 18:04:20 UTC  |  Edited by: Alistrina Sassoire
If you reinstall your PC, neither the repairer nor the installer seem to install the runtimes. The launcher does stuff to the hard disk for a moment, then the process stops and disappears from task manager, with no messages and nothing ever displays on the screen. In event log/system I have been getting 3 errors for each run of the launcher:

Source: SideBySide, Event ID:32
"Dependent Assembly Microsoft.VC80.CRT could not be found and Last Error was The referenced assembly is not installed on your system."

Source: SideBySide, Event ID:59
"Resolve Partial Assembly failed for Microsoft.VC80.CRT. Reference error message: The referenced assembly is not installed on your system."

Source: SideBySide, Event ID:59
"Generate Activation Context failed for D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\nsj1C.tmp\NSISHelper.dll. Reference error message: The referenced assembly is not installed on your system.
.
"

The problem is detailed here:
http://www.codeproject.com/Articles/43681/Side-by-Side-Configuration-Incorrect

The solution is to install the runtimes for VC2005 (VC8.0) and VC2008 (VC9.0) (x86 is probably the needed version, but may as well install both x86 and x64 if you have a 64 bit OS, since each is needed for the corresponding software type, IA64 is not needed unless you have an Itanium*):
VC9.0 Runtime
VC8.0 Runtime

With thanks to 'Member 3490500' on Codeproject.com for the info to sort this out. :o)


*Itanic
Darya Skor
Doomheim
#7 - 2013-05-30 20:52:48 UTC
I am having the same problem. First the launcher didn't do anything.
I noticed that I had multiple instances of "launcher.exe" in the task manager and I killed them all.
Then it came up, with the "play" button greyed out. After a minute it disappeared.
Alistrina Sassoire
University of Caille
Gallente Federation
#8 - 2013-06-02 07:44:55 UTC
Just had the white launcher screen several people have mentioned. It was downloading stuff in the background, and after about 3 minutes it restarted itself and worked fine.