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"DOWNLOADING LAUNCHER UPDATE"

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Browneye84
Anti Social Spacemen
#21 - 2013-05-23 19:31:52 UTC
Well thanks for all the replies, hopefully will help others out in the same situation.

I got fed up and just let that big patch run, didnt work out. Closed it then re-ran my sisi launcher and now its doing another patch but shows Singularity instead of Tranq.

Now its an 814mb patch and my interwebs is horribly slow. Here goes...
Swidgen
Republic University
Minmatar Republic
#22 - 2013-05-23 19:51:48 UTC
CCP Habakuk wrote:
What worked for me: Install option 2, wait for the launcher to start, close the launcher (before it is really patching the client), restart the launcher through normal link, let it patch (should be a small patch).

In what universe is this "fix" a thing that should even be necessary?
John Corbulo
Viziam
Amarr Empire
#23 - 2013-05-23 19:52:23 UTC
Noonxo wrote:
Did the 2nd method and worked for me.


  • Close EVE
  • Download and install the patch, pointing to Sisi folder
  • When the launcher starts at the end of install, close it
  • (I had to manually kill the "launcher.exe" process in my task manager here, as it kept running)
  • Start with your normal SISI shortcut
  • Let it update


I did these steps, also had the launcher.exe process issue, started through my normal shortcut and I've gotten
http://i.imgur.com/8mCbf9M.png?1
Every time. Maybe someone knows if I've made a mistake here?
CCP Atropos
C C P
C C P Alliance
#24 - 2013-05-23 20:01:53 UTC
John Corbulo wrote:
Noonxo wrote:
Did the 2nd method and worked for me.


  • Close EVE
  • Download and install the patch, pointing to Sisi folder
  • When the launcher starts at the end of install, close it
  • (I had to manually kill the "launcher.exe" process in my task manager here, as it kept running)
  • Start with your normal SISI shortcut
  • Let it update


I did these steps, also had the launcher.exe process issue, started through my normal shortcut and I've gotten
http://i.imgur.com/8mCbf9M.png?1
Every time. Maybe someone knows if I've made a mistake here?

If there's a debug.log in your EVE installation root, or under the launcher or launcher\cache folders could you paste it to pastebin for me?
CCP Atropos
C C P
C C P Alliance
#25 - 2013-05-23 20:03:44 UTC
If you're getting a message saying process running, it could be a dead process from the previous EVE Launcher, so either kill it via Task Manager or use taskkill /f /im "launcher.exe" but only if you're sure of the fact that launcher.exe applied to the EVE Launcher! I don't want you terminating another launcher.exe that you're actively using!
CCP Atropos
C C P
C C P Alliance
#26 - 2013-05-23 20:04:35 UTC
Also, the when you run the downloaded installer, it will autostart against TQ. Just close it and restart it with your Singularity shortcut and it should be fine.
xttz
GSF Logistics and Posting Reserves
Goonswarm Federation
#27 - 2013-05-23 20:10:00 UTC  |  Edited by: xttz
As an alternative to the command line, could we have the option to just create an empty file in the EVE folder named 'SISI', which if present tells the launcher to connect to there instead of TQ? We have to make a seperate installation for sisi anyway, and this would help avoid issues where the launcher is run automatically without the right command line options like above.
John Corbulo
Viziam
Amarr Empire
#28 - 2013-05-23 20:12:38 UTC
CCP Atropos wrote:
John Corbulo wrote:
Noonxo wrote:
Did the 2nd method and worked for me.


  • Close EVE
  • Download and install the patch, pointing to Sisi folder
  • When the launcher starts at the end of install, close it
  • (I had to manually kill the "launcher.exe" process in my task manager here, as it kept running)
  • Start with your normal SISI shortcut
  • Let it update


I did these steps, also had the launcher.exe process issue, started through my normal shortcut and I've gotten
http://i.imgur.com/8mCbf9M.png?1
Every time. Maybe someone knows if I've made a mistake here?

If there's a debug.log in your EVE installation root, or under the launcher or launcher\cache folders could you paste it to pastebin for me?


Here you are.
CCP Atropos
C C P
C C P Alliance
#29 - 2013-05-23 20:17:09 UTC
Can you try clearing the Launcher's cache folder?
Noonxo
Aliastra
Gallente Federation
#30 - 2013-05-23 20:22:16 UTC
CCP Atropos wrote:
John Corbulo wrote:
Noonxo wrote:
Did the 2nd method and worked for me.


  • Close EVE
  • Download and install the patch, pointing to Sisi folder
  • When the launcher starts at the end of install, close it
  • (I had to manually kill the "launcher.exe" process in my task manager here, as it kept running)
  • Start with your normal SISI shortcut
  • Let it update


I did these steps, also had the launcher.exe process issue, started through my normal shortcut and I've gotten
http://i.imgur.com/8mCbf9M.png?1
Every time. Maybe someone knows if I've made a mistake here?

If there's a debug.log in your EVE installation root, or under the launcher or launcher\cache folders could you paste it to pastebin for me?


Pastebin from EVE folder : http://pastebin.com/kicXxYpe

Don't know if that helps considering my steps worked for me!
John Corbulo
Viziam
Amarr Empire
#31 - 2013-05-23 20:27:51 UTC
CCP Atropos wrote:
Can you try clearing the Launcher's cache folder?

Worked like a charm, thanks for your help.
Itis Zhellin
#32 - 2013-05-23 20:59:11 UTC  |  Edited by: Itis Zhellin
Deleted the Launcher folder and exe, fired up the repair tool wich downloaded a 600Mb patch. Had an error durring the patch install, so I closed the repair and started the launcher. After 5 sec the launcher restarted, validated the game and now all seems to work again. Now I'm tired. Luck that I'm a fan of the Portal series and I feel the urge to keep testing, otherwise I have no explication why I'm doing this.
ABM Rambo
Canadian Forces Corp
#33 - 2013-05-23 21:23:45 UTC
Salpun wrote:
When the repair tool did not work I restarted my computer. Worked perfectly. What?

Now I just need that re mirror so I can get my passwords matched up.



i tried that, it took 2 hours 13 minutes to repair my launcher, and THEN i start it up and i need a 800mb update which will take another hour

Christ
Smoking Blunts
ZC Omega
#34 - 2013-05-23 21:29:22 UTC
ABM Rambo wrote:
Salpun wrote:
When the repair tool did not work I restarted my computer. Worked perfectly. What?

Now I just need that re mirror so I can get my passwords matched up.



i tried that, it took 2 hours 13 minutes to repair my launcher, and THEN i start it up and i need a 800mb update which will take another hour

Christ



sounds like the new launcher is working as expected

OMG when can i get a pic here
Nam Dnilb
Universal Frog
#35 - 2013-05-23 22:13:40 UTC
Noonxo wrote:
Did the 2nd method and worked for me.


  • Close EVE
  • Download and install the patch, pointing to Sisi folder
  • When the launcher starts at the end of install, close it
  • (I had to manually kill the "launcher.exe" process in my task manager here, as it kept running)
  • Start with your normal SISI shortcut
  • Let it update


For me it was exactly like this, first run updates to TQ, closing the window doesn't stop it from running in the background.
Brainless Bimbo
Pator Tech School
Minmatar Republic
#36 - 2013-05-23 22:37:57 UTC  |  Edited by: Brainless Bimbo
Problem resolved:


noticed that the Sisi install´s start.ini now points to Tranquillity....

.....changed line to point to Singularity and now launcher is happening.



may work for you guys too.




BB

already dead, just haven´t fallen over yet....
Wadiest Yong
Royal Amarr Institute
Amarr Empire
#37 - 2013-05-24 11:39:17 UTC
Browneye84 wrote:
Omnathious Deninard
The Scope
Gallente Federation
Likes received: 1,053
#207Posted: 2013.05.23 18:58

what I did was go into your sisi folder /launcher/cache and run the updater. then relaunch the launcher and it should start to download the new update.
That's what worked for me at least

- I tried the above too and that just tried to patch my SISI client to tranq, WTF is gong on :-/


Used the method of Browneye84:

0. close the launcher if it's running and kill (both) launcher.exe processes related to it in the task manager
1. in the sisi folder ..\EVE\launcher\cache run the updater.exe file
2. direct it to the correct sisi folder (..\EVE) when it asks for the location (it will point to c:\Program Files\CCP\EVE by default)
3. restart the launcher from your sisi shortcut (the eve.exe shortcut redirected to /server:Singularity). It will do "something", although no messages appear, and eventually disappear from your screen
4. again kill (both) launcher.exe processes in the task manager
5. restart the laucher with the sisi shortcut again - it will now function normally and download/install the patch for the client
6. log in and play

(7. receive a popup that the server is restarting in 5 minutes :p and better get safe or else ... but meh, it worked)
Sir Livingston
Doomheim
#38 - 2013-05-24 17:22:45 UTC
Browneye84 wrote:
Omnathious Deninard
The Scope
Gallente Federation
Likes received: 1,053
#207Posted: 2013.05.23 18:58

what I did was go into your sisi folder /launcher/cache and run the updater. then relaunch the launcher and it should start to download the new update.
That's what worked for me at least

- I tried the above too and that just tried to patch my SISI client to tranq, WTF is gong on :-/

Worked for me as well. Thank you

Sci-fi games as played by an earthbound human in the 21st century http://www.youtube.com/JonnyPew
Lost Hamster
Hamster Holding Corp
#39 - 2013-05-24 20:07:09 UTC
CCP Atropos wrote:
If you're getting a message saying process running, it could be a dead process from the previous EVE Launcher, so either kill it via Task Manager or use taskkill /f /im "launcher.exe" but only if you're sure of the fact that launcher.exe applied to the EVE Launcher! I don't want you terminating another launcher.exe that you're actively using!

Seriously, why can you not name the files differently?
launcher.exe here, launcher.exe there. It's just a big mess.
Solhild
Doomheim
#40 - 2013-05-24 20:55:53 UTC
Wow, this launcher nonsense has truly been a f**k up.

Still, EVE client is looking better and I'm a big fan of the system scanner.
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