These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

Blank screen
Author
Previous Topic Next Topic
Yohann Yaken
Caldari Provisions
Caldari State
#1 - 2013-05-17 10:22:44 UTC
So yesterday morning at about 930 local time my game starts acting funny, I am set to run to a location and all the sudden I can't right click anything so i can't jump, dock heck I can't even stop my ship without using crt + spacebar. So I log and reboot the old comp thinking this would solve the issue, I was wrong, log back in and select my character and the game runs it little bar dohicky I'm in the game because chick said "warp drive active" but all I can see is a blank screen, nothing just black. Instant freak out so talking to buddies, joined help channel on another account (yeah other account works just fine) and people are giving me ideas after ideas like;

Use Eve repair tool - did several times no work
clear the cache and settings - did several times no work
log in on a different computer - did 2 times no work
uninstall/re-install the game - didn't work
filed a bug report - no response AT ALL YET!!!

I know this is on CCP's end and there is nothing I can do to fix it but I came on here in hopes a dev would read this and help me out somehow.
Rutger Janssen
Chanuur
The Initiative.
#2 - 2013-05-17 11:07:26 UTC
If you want support from CCP, you'll need to file a petition, not a bug report.

I have a 3+ month old bug report that still hasn't been processed.
Yohann Yaken
Caldari Provisions
Caldari State
#3 - 2013-05-17 11:19:18 UTC
Petition filed, on a side note what is the use of having a bug report if they wont deal with it?