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Error 324 with https://login.eveonline.com

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Rushing Gaterau
The Scope
Gallente Federation
#1 - 2013-05-01 15:23:28 UTC
LS,

Error i am getting:
No data received
Unable to load the webpage because the server sent no data.
Here are some suggestions:
Reload this webpage later.
Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

Currently i am having issues that i am unable to reach https://login.eveonline.com
This means i cannot access my account and add game time etc.
If i do this from my company ISP (verizon) this works fine i can login and do my stuff.
So i guess this is an ISP issue.

Also i tried with different browsers. Internet explorer, Chrome and Firefox.
Source ip subnet i am coming from is 217.120.192.0 - 217.120.255.255 (dynamically assigned by my provider Ziggo)

For the fun of it i build up a IPSEC VPN tunnel to my work and retried to establish the connection and then it does work.
Since i wanted to exclude that the Workstation i play eve on was the issue or the browser.

Is there a change you can have a look why the ip subnet of my provider is being blocked or something?
Thanks already.

With kind regards,
Rushing
Posta Wifda Mosta
Republic Military School
Minmatar Republic
#2 - 2013-05-01 23:31:21 UTC  |  Edited by: Posta Wifda Mosta
I also am experiencing this issue at home, work and even my phone can't. Shaw cable for work and home in Calgary Alberta Canada. Wind mobile for phone data. Cannot log into the account management page and none of my EvEmon api are working. anymore.

CCP?
PRO LEGION
University of Caille
Gallente Federation
#3 - 2013-05-02 11:17:12 UTC
Same :(
CCP Gargant
C C P
C C P Alliance
#4 - 2013-05-02 13:46:47 UTC
Just to let you guys know, we are aware of this issue and the people that know what they are doing are already working to fix it.

Sorry for the inconvenience.

CCP Gargant | EVE Universe esports Coordinator
Rushing Gaterau
The Scope
Gallente Federation
#5 - 2013-05-02 15:24:40 UTC
That was the only thing i wanted to know. :D and wanted to just to highlight the issue.
Thanks CCP!
And keep up the great game.
Posta Wifda Mosta
Republic Military School
Minmatar Republic
#6 - 2013-05-04 00:36:09 UTC
CCP Gargant wrote:
Just to let you guys know, we are aware of this issue and the people that know what they are doing are already working to fix it.

Sorry for the inconvenience.


Thanks for the reply, hope it gets fixed soon or some of my accounts will expire and I will lose training time :(
Seth Toralen
Deep Core Mining Inc.
Caldari State
#7 - 2013-05-11 18:43:22 UTC
I'd just like to point this out (and hopefully bump this thread). I am having the exact same issue. Does CCP think this is resolved yet, because I'm still having trouble? Dev (or fellow strugglers) response would be lovely.
Seth Toralen
Deep Core Mining Inc.
Caldari State
#8 - 2013-05-15 00:57:52 UTC
Alright I seriously need help here. I can't even login to properly file a petition because of this error. This is a problem.
Grave Nialo
Royal Amarr Institute
Amarr Empire
#9 - 2013-05-25 09:21:26 UTC
i am still having this problem wont load for account management filed a petition logged out no response as of yet and nothing i am doing for firewall or antivirus is working
Seth Toralen
Deep Core Mining Inc.
Caldari State
#10 - 2013-05-26 16:40:22 UTC
I am also still having these problems. This problem extends to login.eveonline, community.eveonline, and secure.eveonline. I think it also explains why EVEMon and EFT can no longer work with my API.

This is not my PC. Happens on every computer on the network. Nothing about my PC or network changed between when this worked and when it stopped working. What did CCP change about those login pages in preparation for the new launcher?

I am getting tired of none of my petitions or forum posts getting answered. Here is my full explanation forum post: https://forums.eveonline.com/default.aspx?g=posts&m=3082892#post3082892
CCP Aita
C C P
C C P Alliance
#11 - 2013-05-30 16:42:38 UTC  |  Edited by: CCP Aita
Are you by any chance using any kind of download accelerator? Apparently have been know to cause similar issues with Chrome in the past.

Associate Programmer Team Special Circumstances
Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#12 - 2013-05-30 16:49:28 UTC
The current soon old EVElopedia page is giving me this on firefox and IE

The page isn't redirecting properly


Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept
cookies.

It started working again and then started back up hopefully the new SSO system fixes this issue.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.
Oshko Ikkala
Caldari Provisions
Caldari State
#13 - 2013-05-30 17:34:25 UTC
this issue is happening on any computer that is part of my home network, on any browser. moving a computer to a different network makes it work again.

"It's a core principle of EVE that people should be allowed to make bad choices."  -Malcanis
TEXST
Hadden Excavation and Salvage
#14 - 2013-05-31 01:13:48 UTC
I am trying to login and reactivate a a account and the website won't let me do anything. Keeps giving me error's on firefox and chrome and even my iphone.
Hannoverr Fiste
Solar Patrol
#15 - 2013-06-04 19:37:09 UTC
CCP Gargant wrote:
Just to let you guys know, we are aware of this issue and the people that know what they are doing are already working to fix it.

Sorry for the inconvenience.


Any kind of update for this issue at all?
Seth Toralen
Deep Core Mining Inc.
Caldari State
#16 - 2013-06-05 00:50:30 UTC  |  Edited by: Seth Toralen
There's still a lot of us having this issue, and we're hardly getting a response from CCP. Worse, you must be incompetent, because you ask us things we CLEARLY covered in our posts. The biggest annoyance is the repeated 'did you try a different browser?' or 'firewall' responses which the OP of these forum posts and petitions has almost always tried and specified.

I've been having this issue for going on 4 weeks now. I think it's also why my API isn't working anymore (happened at same time). If any other people having this login issue can comment on API functionality that'd be great. I can't use EVEMon or EFT since this started.

Here is my latest forum post. Just for giggles... I doubt CCP will read it.
https://forums.eveonline.com/default.aspx?g=posts&m=3106765

By the way, I've personally confirmed three other people having these issues and have found numerous other people on the forums having apparently similar problems. I've messaged the OP of this thread, and the problem continues for him as well. Give us SOMETHING CCP.
Oshko Ikkala
Caldari Provisions
Caldari State
#17 - 2013-06-06 22:54:55 UTC
Still cant login, and API stuff isn't working. Please give us an update soon.

"It's a core principle of EVE that people should be allowed to make bad choices."  -Malcanis
Brutus Actavian
En Vis Veritas
True Reign
#18 - 2013-06-06 23:03:36 UTC
hey averyone im having problems loging into my account managent on eve site and cant get any plex, the site takes a very long time to load and shows an error 500 An unexpected error occurred

An unexpected error has occurred, please try pressing your browsers back button and try again. If the problem persists, please contact support. (ref: GiLycrHx4Tl5btgssLbjVQ), ive bin trying to log in for an hour, just when thares a 75% off on plex, do I have to write a petition.
Anhenka
The New Federation
Sigma Grindset
#19 - 2013-06-06 23:23:58 UTC  |  Edited by: Anhenka
Just came back to eve, having issues trying to resubscribe. Attempting to access the account management page results in a page with blank broken formatting, the log in button is a java redirect that won't work, and the page generates a 500 error code.

I have attempted this on 2 different computers, on 3 browsers each, as well as hijacking my neighbors unsecured internet and trying on his as well. No luck.

Not sure how I managed to trigger the hours for plex option, but that's running out in a hurry. Dunno if it's the same source as the issues reported here but I figured I'd toss in my two cents worth. I cant very well pay you to play if I cannot buy anything can I ?

Edit: I Am experiencing the exact same issues and error message as the person below me when attempting to shift from the logged in forum to account management.


Edit: Note, I am unable to add time using an Eve time code bought elsewhere because those services are also done through account management, which is more ________ than a three legged _______ at a ______. (insert nouns and verbs of personal choice here.)
Rialen
Native Freshfood
Minmatar Republic
#20 - 2013-06-06 23:26:18 UTC
Hi,

I am having the same issue, however, since it thinks i'm logged in, it brings me to the account management page but has the following message on the main part of the page:

An unexpected error occurred

An unexpected error has occurred, please try pressing your browsers back button and try again. If the problem persists, please contact support. (ref: kXsBhRKU2qjLhE4Og1gLpQ)


However, I click on game time -> add game time and after a while, i get the following error.

http://pastebin.com/Y49LG62m
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