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Stolen Character (I know its my fault blah blah)

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Anna Karhunen
Inoue INEXP
#41 - 2013-05-14 10:18:59 UTC
Akirei Scytale wrote:
Klingon55 wrote:

1. Where did I say I gave my account to someone?
2. I did not give my account to anyone.


Good luck proving that. If someone had access to your account, the odds are severely stacked in the direction of you having given the info away.

There's lot larger chance that both account name and password had been used in some other online game and the thief just used those. It's not like those haven't been stolen from other games/sites before and used to steal accounts. There's good reason ANet took hardline approach to old password usage.

As my old maths teacher used to say: "Statistics are like bikinis: It's what they don't show that's interesting". -CCP Aporia
Six Six Six
Doomheim
#42 - 2013-05-14 10:38:23 UTC
Xavara Preldent wrote:
Xen Solarus wrote:
I like how people have assumed that you have given out your details, assumed that it is infact all your fault


They did't assume it's his fault. He put it in the title of the thread.



He/she didn't put it in the title of the thread, the blah, blah added was saying basically they knew they would get some trolling in this thread along the lines of it's your fault.
Brooks Puuntai
Solar Nexus.
#43 - 2013-05-14 10:43:49 UTC
Doubt there is anything they can do at this point. Too much time has lapsed for them to go back and check records, also who is to say the character hasn't been resold numerous times. Add to the fact that it is apparent, either through giving away account info, or buying illegal ISK your fault for the issue.

Might as well move on, it sucks, but you only have yourself to blame.

CCP's Motto: If it isn't broken, break it. If it is broken, ignore it. Improving NPE / Dynamic New Eden
Akali Kuvakei
Imperial Shipment
Amarr Empire
#44 - 2013-05-14 10:45:13 UTC
Klingon55 wrote:
Akirei Scytale wrote:
Klingon55 wrote:
Hello All!,

I just came back after about a 3.5 year vacation to find one of my accounts stolen and characters transfered.
In before the haters, its my fault blah blah, just don't even bother please.

Well I contacted CCP they told me since it has been 3 years they can't do anything "what the hell?"

So that means I can go and steal a character and if the owner doesn't notice in 2 years its all good?

I don't care if they remove all the sp earned from 3 years and refund it to the person who may have bought my char. I just want it back.

And to add insult to injury my char's name is my IRL name, which is not a common name.

So lets just say my real name is Kahless Smith, and that is the billing name on the eve account, and the character on that account is also Kahless Smith. Said character is stolen and transfered. Me "Kahless Smith" contacts CCP for it back, and they decline. Is it not obvious who the character belongs to?
*Name is fictional to provide a name no one else in the world would have.*



If you gave someone your account info, quit EVE, and then they took the character and used it for THREE YEARS, not only is this 100% your fault (and an EULA violation), but it isn't even your character anymore. All you did was name it.

1. Where did I say I gave my account to someone?
2. I did not give my account to anyone.



So 3 years 2 years you have no idea. And how is it your fault? You didn't cover that so please cover that.
Six Six Six
Doomheim
#45 - 2013-05-14 10:53:01 UTC
Klingon55 wrote:


So lets just say my real name is Kahless Smith, and that is the billing name on the eve account, and the character on that account is also Kahless Smith. Said character is stolen and transfered. Me "Kahless Smith" contacts CCP for it back, and they decline. Is it not obvious who the character belongs to?
*Name is fictional to provide a name no one else in the world would have.*




Unfortunately the fact the character's name is the same as yours is not proof that the character is yours, it's just as possible that someone made it up and it just so happens it's the same as your name.

Just appeal the petition and see if you can take it further. But if they can't prove it was yours beyond a shadow of doubt then it's unlikely they will do anything.
Buhhdust Princess
Mind Games.
Suddenly Spaceships.
#46 - 2013-05-14 10:55:58 UTC
My RL name is The Mitanni, yet we can't all have what we want! :/
Brooks Puuntai
Solar Nexus.
#47 - 2013-05-14 10:59:13 UTC
Buhhdust Princess wrote:
My RL name is The Mitanni, yet we can't all have what we want! :/


So your first name is "The"? Or is it short hand for Theodore Mittani?

CCP's Motto: If it isn't broken, break it. If it is broken, ignore it. Improving NPE / Dynamic New Eden
Akali Kuvakei
Imperial Shipment
Amarr Empire
#48 - 2013-05-14 10:59:54 UTC
Karsa Egivand wrote:
Ra Jackson wrote:
rswfire wrote:
Nex apparatu5 wrote:
I haven't read your cellphone service contract, but when you sign up to play eve, you agree to let CCP terminate your service for whatever reason they want and whenever they want, regardless of them having a valid reason.

It's their world, you just play in it.


I expected this response from someone. Just because you agree to something doesn't mean a court will uphold certain provisions of it.


That is actually exactly what agreeing to a contract means.


I'll jump in there. I HAVE studied law, did my exams, currently clerking for a German civil law court and will be a judge in 2 years time.

rswfire is correct. You are in the wrong.

Just because a contract contains a certain clause/provision, doesn't necessarily mean that it is a binding clause/provision. It may very well be void.

A lot of civil law (for the higher courts / appellate courts) is figuring out where to draw the line with certain contractual provisions that are excessively in favour of one particular side - usual the corporate / institutional end of a contract. Corporations usually push their contracts - which customers usually sign without reading all the pages of legal stuff in there - to the limit... which is decided in court, usually AFTER it having been used for years.

On the topic at hand, such a provision "to terminate your service for whatever reason they want and whenever they want, regardless of them having a valid reason." would most certainly be void (in Germany, and I'd be really surprised if it would be binding in any country). And I checked, CCP DOESN'T have a clause like that. It would be too obviously null and void.

CCP reserves the right to terminate your accounts for two reasons in particular:

  1. By CCP for Termination of the Game
  2. By CCP for Breach or Misconduct


No. 1 will hopefully never apply. That would mean CCP terminating ALL our accounts.
I'll quote alll the provisions for No. 2:
Quote:
(2) Termination of EULA

CCP may terminate the EULA, close all your Accounts, and cancel all rights granted to you under the EULA if: (i) you fail to pay the fees when due; (ii) CCP is unable to verify or authenticate any information you provide; (iii) you or anyone using any of your Accounts materially breaches the EULA, makes any unauthorized use of the System or Software, or infringes the rights of CCP or any third party; or (iv) CCP becomes aware of game play, chat or player activity under your Account that is, in CCP's discretion, inappropriate, offensive, or in violation of the Rules of Conduct. Such termination shall be effective upon notice transmitted via electronic mail, or any other means reasonably calculated to reach you.

CCP reserves the right to terminate any and all other Accounts that share the name, phone number, e-mail address, internet protocol address or credit card number with the closed Account. Termination by CCP under this section shall be without prejudice to or waiver of any and all of CCP's other rights or remedies, all of which are expressly reserved, survive termination, and are cumulative. You will not be entitled to receive a refund of fees for a termination pursuant to this section.


NOTHING in there could CCP cite for terminating your account because you are sueing them in court, or similar. Nor did I expect there to be such a provision, because it is almost guaranteed to be null and void in every legal system on this planet.

I repeat: CCP can not legally terminate your account just because you sue them in court. They may well have the right to do so for other reasons that led to your estrangement from our Viking Overlords in the first place, but hiring a lawyer is NOT a breach of the EULA.




While this is true, I would expect CCP to ban all accts, as well as saying we won't talk to you any longer. Here is our lawyers phone number, have a nice day 07m8
Akali Kuvakei
Imperial Shipment
Amarr Empire
#49 - 2013-05-14 11:01:57 UTC
Confirming this is my name IRL as well as my log in and pw. Go ahead try it you know you want to.
I Love Boobies
All Hail Boobies
#50 - 2013-05-14 11:02:33 UTC
Only way to steal a character is to know someone's account name. Hopefully you weren't dumb enough OP to have your account name the same as the character name. If that is the case, then it is your fault. You can know all the character's name in the game, but you still won't be able to steal them unless someone knows your account name. I sense OP was careless, or sold it for RL cash or something, thinking he could petition it back later.
Velicitia
XS Tech
#51 - 2013-05-14 11:02:40 UTC
Brooks Puuntai wrote:
Buhhdust Princess wrote:
My RL name is The Mitanni, yet we can't all have what we want! :/


So your first name is "The"? Or is it short hand for Theodore Mittani?


confirming Theodore "The" Mittani was unable to use his RL name in EVE. (Most of us call him "Theo" though... afaik that's still availableBlink)

One of the bitter points of a good bittervet is the realisation that all those SP don't really do much, and that the newbie is having much more fun with what little he has. - Tippia
Avalon Champion
Gallente Defence Evaluation Research Agency
#52 - 2013-05-14 11:38:55 UTC
Sorry to hear you lost your account, but 3 years ago is about when there were a lot of key loggers being posted on links in the CCP forums and on other related forums.

Its also possible that you didnt fully wipe an old laptop or pc that was sold on, and someone came across your login in one of the config files then used a brute force attack to crack the password.

The other possibility is that your registered Email got hacked and someone found an old CCP offer with the char name in, after that resetting the password is easy, as I believe that you only need to provide the registered email account and the name of a Character on the account. CCP then send a helpful email to you and you can change and reactivate it from there.

Sadly after three years I think you may have to kiss good by to the character and start a new char.
ISD Ezwal
ISD Community Communications Liaisons
ISD Alliance
#53 - 2013-05-14 12:42:59 UTC
If you have not already done so, please file a petition. Thread locked.

9. Posting of private CCP communication is prohibited.

The posting of private communication between the Game Masters, EVE Team members, Moderators, Administrators of the forums and forum users is prohibited. CCP respect the right of our players to privacy and as such you are not permitted to publicize private correspondence (including petition responses and emails) received from any of the aforementioned parties.

ISD Ezwal Community Communication Liaisons (CCLs)
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