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Issues, Workarounds & Localization

 
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Cannot log into EVE

Author
Tison Odunen
Deep Core Mining Inc.
Caldari State
#1 - 2013-05-02 23:39:46 UTC
It will say Authenticating then get stuck on the end of that bar and say nothing.
Artyom Petz
Sebiestor Tribe
Minmatar Republic
#2 - 2013-05-02 23:53:53 UTC
Having the same issue...
ShahFluffers
Ice Fire Warriors
#3 - 2013-05-03 00:03:21 UTC  |  Edited by: ShahFluffers
Same here. I can browse the internet and play other games just fine so it isn't an internet, modem, or router related issue.

Cleared the client cache (several times), restarted the computer... still nothing.

The message I get...
The Server wrote:
Connection Timeout - The server did not respond to the client's secure-handshake request within a reasonable amount of time


EVE Offline also says that there the server is still up and people are online. However if you look very closely at the 24 hour graph you'll notice that there is a small, but noticeable, "cliff" in the PCU.
rickpriebe
Viziam
Amarr Empire
#4 - 2013-05-03 00:12:14 UTC
Yep, get the same message.
"Connection Timeout - The server did not respond to the client's secure-handshake request within a reasonable amount of time"
Aria Ning
White Rabbit Industries
#5 - 2013-05-03 00:20:02 UTC
Yeah getting the same issue as well.
Crackadono
Infinite Point
Pandemic Horde
#6 - 2013-05-03 02:08:48 UTC  |  Edited by: Crackadono
Same issue, could play this morning, but now this.

Internet connection otherwise unaffected. Sad
Trixie Aldent
Never Bend the Deadline
Diplomatic Incidents.
#7 - 2013-05-03 02:15:24 UTC  |  Edited by: Trixie Aldent
Same here, Oakland CA, Comcast.. Also worked this morning and not this evening.

PingPlotter shows a breakdown in the tracert between my location and 87.237.38.200
ShahFluffers
Ice Fire Warriors
#8 - 2013-05-03 02:21:24 UTC
I live around the Oakland, CA area and also have Comcast. Perhaps it's a regional and/or ISP issue?
Lennit Purn
Garoun Investment Bank
Gallente Federation
#9 - 2013-05-03 02:22:14 UTC
Same problem here. Comcast as well.
Urgg Boolean
Center for Advanced Studies
Gallente Federation
#10 - 2013-05-03 02:23:52 UTC
Me too. East SF Bay area - I'm fine for Diablo III and SWTOR and any other Internet usage - but no EvE....

Fix on the way ? EvE Problem? Network problem? Maybe DNS has a corrupted record and is resolving the server wrong ?

Any help from the pro team at EvE would be good...
Arthos Ormand
Universal Freelance
#11 - 2013-05-03 02:38:03 UTC
Same problem. Also East Bay Area and Comcast.
rickpriebe
Viziam
Amarr Empire
#12 - 2013-05-03 02:39:08 UTC
In the East bay as well and still no dice connecting.
Trixie Aldent
Never Bend the Deadline
Diplomatic Incidents.
#13 - 2013-05-03 02:40:24 UTC
east bay meetup!
Tison Odunen
Deep Core Mining Inc.
Caldari State
#14 - 2013-05-03 02:57:08 UTC
Easy Bay myself
Marcus Cavin-Guang
Garoun Investment Bank
Gallente Federation
#15 - 2013-05-03 02:57:25 UTC
Me too. Oakland, CA. Hope I am not losing training time. Meet up at Church's chicken for brainstorming? 42nd and Telegraph. Be there or be square
ShahFluffers
Ice Fire Warriors
#16 - 2013-05-03 03:05:36 UTC
Connection is back up for me!
Arthos Ormand
Universal Freelance
#17 - 2013-05-03 03:15:12 UTC
Working again.

Thank God, I was just about to go watch TV instead. *shudder*
Tison Odunen
Deep Core Mining Inc.
Caldari State
#18 - 2013-05-03 03:50:20 UTC
Arthos Ormand wrote:
Working again.

Thank God, I was just about to go watch TV instead. *shudder*

OMG IKR?