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BIG PROBLEM with Amazon and PLEX
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Unsuccessful At Everything
The Troll Bridge
#21 - 2013-05-01 22:20:39 UTC
Maybe CCP should merge PLEX and Cash4Gold into 1 service.

Send in your old un-needed wedding rings and get PLEX before your child support payments drain your bank account.

Since the cessation of their usefulness is imminent, may I appropriate your belongings?
Steve WingYip
Doomheim
#22 - 2013-05-02 04:51:43 UTC
Uriel Cheiirente wrote:
Hey everyone; yesterday I bought 3 PLEX from amazon, and apparently it didn't work (?) and they had to refund it- they didn't tell me or ask anything, they just refunded it. A forced refund. Next, I went to log into EVE and my account wouldn't work- it said "invalid username/password", so I tried to log in to the support forum to file a petition, and it didn't even let me go on there. It said I was banned, and didn't give me any reason at all. I've heard that you get banned if something refunds for that, but for how long? And does the skill queue train during a ban? I really need help with this- I want to get the Gnosis next monday, and battlecruisers V will be done on tuesday- I need to get back on and I didn't do anything wrong. I already filed petitions, but I have had no response from them, nor from customer support. Please help. And if a GM sees this, please help. HELP. GAAAAHHHH.


I really feel bad for you. Basically, you broke a rule by mistake. You buy PLEX from CCP alone. Do ticket a GM or post in the general thread for help here. Best of luck, I hope you get this sorted, it sounds awful . CCP are good though, they should help you and they will do the right thing, going from my own experience.
Steve WingYip
Doomheim
#23 - 2013-05-02 04:52:58 UTC
Vito Tattaglia wrote:
This is pretty much account suicide. The only place you can buy PLEX from is the CCP website. Timecodes can be bought from authorized dealers. So there's your problem. Only thing you can do now is hope that CCP is merciful.


They should be, this was clearly an accident.
Steve WingYip
Doomheim
#24 - 2013-05-02 04:53:13 UTC
Also, please post the outcome if you can.
Steve WingYip
Doomheim
#25 - 2013-05-02 04:55:48 UTC
Krixtal Icefluxor wrote:
....OP can't intuit GD = General Discussion, his current posting location.

....OP as new player looks first on Amazon to buy PLEX instead of on EVE's website ? Why would one.

...either lying, trolling, or trying to get away with something.

Account should be permabanned with no mercy.


That's a very unfair statement to make. With NO evidence that he is doing this on purpose. Just because you wouldn't have done it doesn't mean someone else didn't realize.
James Amril-Kesh
Viziam
Amarr Empire
#26 - 2013-05-02 05:00:00 UTC
The problem is not that you bought from Amazon. The issue is that you were refunded. CCP automatically bans accounts when refunds occur.

It's an absolutely ******** policy, in my opinion.

Enjoying the rain today? ;)
Steve WingYip
Doomheim
#27 - 2013-05-02 05:01:38 UTC  |  Edited by: Steve WingYip
Edited out.
James Amril-Kesh
Viziam
Amarr Empire
#28 - 2013-05-02 05:04:08 UTC
You do realize there's a rule against posting private CCP or GM correspondence on the forum, right?

Enjoying the rain today? ;)
Steve WingYip
Doomheim
#29 - 2013-05-02 05:14:08 UTC
James Amril-Kesh wrote:
You do realize there's a rule against posting private CCP or GM correspondence on the forum, right?


I was not, thank you very much!, the post has been removed. However, I took that from the amazon website so it is still up to read anyway.
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