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Retaining new players, the non-new player pov.

Author
Lysanne Reqetta
The Scope
Gallente Federation
#121 - 2013-04-11 22:32:08 UTC
NARDAC wrote:

EVE is a shart-tank

This explains ******* EVERYTHING.

Blatant alt posting? In my EVE? It's more likely than you think.

NEVER FORGET - NOVEMBER 2013 - THE GREAT SIGNATURE MASSACRE

Solstice Project
Sebiestor Tribe
Minmatar Republic
#122 - 2013-04-11 22:36:19 UTC
NARDAC wrote:
... unharmed.
Stone Cold Steve Austin,
Bret "The Hitman" Hart,
Owen Hart,
Buff Bagwell,
Edge,
CM Punk,
Hulk Hogan,
etc, etc, etc ...

... might want to have a word with you.
LHA Tarawa
Pator Tech School
Minmatar Republic
#123 - 2013-04-11 23:00:18 UTC
Zeus Maximo wrote:

The game we call Eve is supposed to be hostile, ruthless, and unforgiving! Just like life.....


Where do you people live?

Where I live, we have police and firemen and ambulances and laws. Where I live, people go to jail for being hostile and ruthless. Where I live, we have unemployment, secondary education, housing assistance, food stamps, job training programs, free public schools and highly discounted community colleges, Medicare, Medicaid, Social Security, foster care, AFDC, FDA, OSHA, Coast Guard, Civil Air Patrol. Where I live, I can't tell you the last time I witnessed hostile, ruthless, unforgiving violence.

You act like Sandy Hook happens every day, in every school instead of like... 0.000000001% chance of something like that happening to you on any given day.


Zeus Maximo wrote:

Words from CCPs mouth were along the lines of "we want it possible that at any point a pilot undocks their day could be ruined."


I have to agree with the OP. CCP creates a game like this, then wonders why there is a low new player retention rate? Really? Do they think everyone is a psychopath?


Zeus Maximo wrote:

Everyone has their own unique personality and what they find fun in this game. Some like to mine, some like to help rookies, others like to kill rookies.


And that last one... possibly a contibuting factot to low retention?


Zeus Maximo wrote:

Since my corp has had a perma war with eve uni for the past 9 months I dont think you would approve of what we find "fun."

I like helping new players but when you start to coddle them..... you ruin them. Man up and make them learn like everyone else!


Yeah. You grief them for their own good. Right.....

What if they'd rather leave the game than man up? Would that not be more likely to be the cause of low new player retention than... oh... I don't know... people like me telling them to not undock during a war dec, and if the war dec goes into a second week, just drop to NPC corp and go anout your business, ignoring the war dec'ers?

Shadow Lord77
Shadow Industries I
#124 - 2013-04-11 23:12:58 UTC
Eve is tough. Get used to it.
LHA Tarawa
Pator Tech School
Minmatar Republic
#125 - 2013-04-11 23:18:01 UTC
Shadow Lord77 wrote:
Eve is tough. Get used to it.



EVE is tough. Most players are ding dongs looking to do ya in the brown eye. Get used to a low new player retention rate, and stop trying to blame that on carebears. Carebears are the only ones that stick with the game, because we do teach people how to be relatively safe. This is why there are so many high sec carebears and low sec is so empty.
Incindir Mauser
Caldari Provisions
Caldari State
#126 - 2013-04-12 00:17:59 UTC  |  Edited by: Incindir Mauser
Lysanne Reqetta wrote:
NARDAC wrote:

EVE is a shart-tank

This explains ******* EVERYTHING.


This has been the only redeeming feature of this entire thread.

NARDAC.

Here's how it is. And before you knee-jerk and counter-post this in a reactionary fashion. I want you to think about it for a day.

All of the "problems" you've listed have one single consistent factor.

YOU.

You fell in love with Eve. You fell in love with your Machariel. You undocked in a ship you couldn't afford to lose. (Emotionally) You trusted someone you shouldn't have. Because YOU didn't do a basic API check and look at his corp history or killboards. You are responsible for your game-play experience in Eve. You are responsible for your emotional reactions. This is not a "thing" that CCP should "fix". Everything is working as intended.

Now.

Go in game and open up your map to display Pod kills in the last hour. Now look at Empire. It should look like the Griswold's house from National Lampoons Christmas Vacation. Now look at low. Now look at null. Most of those systems should be dark like North Korea on a new moon. Having seen this, and using a bit of deductive logic. Where are the truly "safe" areas in New Eden? Where do you think new players should go if they're looking for a safe place where they're not going to get taken advantage of by "mean bad people"?

Eve online doesn't have player retention problems. In fact it's quite good at keeping players around and coming back. For example.

Goonswarm has a great newbro program. It's so ******* good that they own the North. They've got newbro retention down to a science. Crazy Walter Bishop meets Dr. Mengele and Megamind science. That's how good it is. And the formula is simple. Pull newbro from the cesspool that is is Empire. Throw gobs of money and cheap ships at them, and get them involved and teach them things by competent people.

Whether or not you can stand Goons corporate culture is entirely up to you. It's not for everyone and it's deliberately grating and harsh to weed out people that have no sense of humor.

But! You. NARDAC have other options available to you. And CCP doesn't have to do jack tittle for you to accomplish them!

Instead of getting all weepy-eyed over your oh-so-tragic Mach loss, and ragequitting in a hissy-fit a sugar crashing three year old would admire...

YOU can take the initiative. But first you need to learn. And to do that you must empty your cup, as it is overflowing with a sense of entitlement and copious amounts of ennui. YOU should join E-Uni. YOU should listen to Seamus Donahue and Neville Smit. YOU should fill your cup with fitting knowledge, corp management, and make connections with people.

YOU will get great satisfaction from this because YOU have empowered yourself.

And saved CCP a bunch of money fixing something that doesn't need to be "fixed" because you can just do it anyway.

Last thing hi-sec needs is more kidsafe rubber bumpers and seizure helmet safety goddamned **** nonsense buttons that gankers are just going to exploit anyway.


And if you need seed ISK to get you started again I'll ******* give you 200 mil just for joining E-Uni.
Sven Viko VIkolander
In space we are briefly free
#127 - 2013-04-12 00:40:11 UTC
NARDAC wrote:

If you ask me, the PvPer player base, like goons and AWOXers do FAR, FAR more to drive players away from the game than carebears do.



Sorry, but this shows how little you know about EVE. The goons have brought in a massive amount of new players and have given them a billion-isk framework in game for learning the ropes in an enjoyable way.

If you want a game without risk--and it sounds like you do--you came to the absolute wrong neighborhood.

And just for background, I was settled on EVE as my monogamous gaming partner when I was first ganked--and I thought...if they can do that to me, I can do that to them. And now I do.
Zeus Maximo
Mentally Assured Destruction
The Pursuit of Happiness
#128 - 2013-04-12 01:35:59 UTC
LHA Tarawa wrote:
Zeus Maximo wrote:

The game we call Eve is supposed to be hostile, ruthless, and unforgiving! Just like life.....


Where do you people live?

Where I live, we have police and firemen and ambulances and laws. Where I live, people go to jail for being hostile and ruthless. Where I live, we have unemployment, secondary education, housing assistance, food stamps, job training programs, free public schools and highly discounted community colleges, Medicare, Medicaid, Social Security, foster care, AFDC, FDA, OSHA, Coast Guard, Civil Air Patrol. Where I live, I can't tell you the last time I witnessed hostile, ruthless, unforgiving violence.

You act like Sandy Hook happens every day, in every school instead of like... 0.000000001% chance of something like that happening to you on any given day.



Around 155,000 people die everyday and there is no way in hell it due to natural causes. I live in a world where there are disease's, car wrecks, shooting, stabbings, military conflicts, animal attacks, suicides, and natural disasters.

Do you really feel Earth is safe? Do you expect first responders to protect you from every scary thing in life? Oh wait, the police, firefighters, and military show up AFTER something has happened. Disasters on earth worse than sandy hook happen everyday so you need to grow up. The world we live in isn't guaranteed safety.


LHA Tarawa wrote:

Yeah. You grief them for their own good. Right.....

What if they'd rather leave the game than man up? Would that not be more likely to be the cause of low new player retention than... oh... I don't know... people like me telling them to not undock during a war dec, and if the war dec goes into a second week, just drop to NPC corp and go anout your business, ignoring the war dec'ers?




Hate to break it to you bud but eve is about spaceships, not space stations. If you demand that all of the rookies should not learn from their mistakes then thats on you. The great thing about this game and what makes it different than life is that you can live again and continue on with the mistakes you made and learn from them.

Im sure you are one of those people that wishes you could do something over again or knew then what you know now. If people want to play spaceships games they will play the game whether you want them to or not. Eve is beautiful in the sense that there is freedom to do anything you want.

For example, you are free to lose a mach to a t1 fit t1 battleship. If thats how you get your rocks off then so be it!

Fly safe carebear o/

"It is not possible either to trick or escape the mind of Zeus."

U-MAD Membership Recruitment

PoH Corporation Recruitment

RubyPorto
RubysRhymes
#129 - 2013-04-12 01:53:22 UTC  |  Edited by: RubyPorto
NARDAC wrote:
Again, this is going no where.... but I'll play.

In my experience, I've encountered people that argue morality is an objective truth, created by a deity, or inherent in the laws of the universe like gravity or conservation of energy. I reject this notion of morality as the logical fallacy of "appeal to unqualified authority".

...

Using this, let's call it Libertarian, approach to morality, then a boxer punching another boxer in the face is not immoral since the other boxer reasonable wants and expect you to try to hit him in the face.


I am saying that, in any consistent imagining of morality, saying that actions taking place within a game can be immoral is enormously problematic.

First, No boxer wants to get punched in the face. That's silly. They expect it, sure.

Now, why does the boxer expect you to punch him in the face? Because doing so is a legitimate part of the gameplay of boxing.
Who is responsible if you sign up for a fight and enter a ring and don't understand that a punch to the face is a legal tactic?

Now, let's apply that to EVE. You should have considered the possibility of being attacked by your corpmates. Why? Because doing so is a legitimate part of the gameplay of boxing EVE.
Who is responsible if you sign up to play and invite a character into your corp and don't understand that AWOXing is a legal tactic?


You are claiming that the Boxer is moral because his actions take place within the context of a game, but the AWOXer is immoral despite the fact that his actions take place within the context of a game. Unless you can come up with a clear reason why two legal, in-game actions are fundamentally different, you're stuck in an inconsistency.


Quote:
If I'm in a PvP fleet, looking for a fight, and then you attempt to fight me, it passes both tests of morality. I want and expect you to try to fight me, and it create the EVE universe that I think we all can agree should exist.


Since you are in a PvP area as soon as you log into EVE, we're all set. Again, no boxer wants to get hit, they just expect it. So you don't get to say it's immoral whenever you don't "want" to get shot.


Quote:
Again, I'm pretty sure that is what I said.

No.


Actually, you said something to the effect that EVE (or its players) had changed. Or at least that's how I read it.

If not, I just have to say I'm sorry the game wasted your time if you do decide it is not the game for you.

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths." -Abrazzar "the risk of having your day ruined by other people is the cornerstone with which EVE was built" -CCP Solomon

Trii Seo
Goonswarm Federation
#130 - 2013-04-12 03:11:13 UTC
In EVE, rules don't belong to the one who is morally right. They belong to the one with the bigger gun. The difficult part is to break the newbie away from the stereotypes of good and bad and make him realize that he can do whatever he really wants as long as he has the means to do it.

The life of a newbie is hard. He lacks ISK. He lacks experience. Hilariously, the same Goons you mention as evil accept newbies, hand them out ships and teach them how to make a difference on the battlefield.

Killboards are pretty much silhouettes of ships painted on your hull, bragging rights, killcount - with the bonus of occasionally revealing hilariously bad fits of things you killed. A lot of people who pvp don't really worry about them as long as they get their dose of shooting and getting shot at.

Proud pilot of the Imperium

Arek'Jaalan: Heliograph

Grayson Cole
Doomheim
#131 - 2013-04-12 04:37:50 UTC
Here's a "somewhat newb" perspective:

I beta tested EVE, but never subscribed in the beginning. I went on to play SWG for many years, with a few other games mixed in there as well. Had brief stints in EVE in 2006 and again in 2008, but still nothing to retain my interest long term. This go-round has been different. There are things that I still despise about EVE, like not being able to actively train skills, but I digress.

My opinion is, PvE in this game offers little to no challenge at all and therefore by default, is boring. Mission running does pay the bills, but as far as being excited to log in and run L4's? No. I can't imagine anyone says that. PvP isn't much different really because it's often about who brings a bigger blob. PvP can keep you on the edge of your seat because there's the looming threat of real loss, but it can get just as repetitive as PvE.

The thing I like the most about EVE is that it's never static. Today I could do some mining, tomorrow run missions, and the next 3 days do some PvP. Maybe try my luck on the market over the weekend. Boredom sets in, perhaps take up some piracy or ganking. Maybe invade a wormhole or run a scam. In other games, there's often only 2 choices, but here they're nearly limitless.

The draw of this game for new people isn't one particular play style or area of space over another. It's choice. EVE is the last of a dying breed of sandbox MMOs. Of course some players will be turned off by the learning curve or the harsh nature of the game, but that's a good thing. I don't think this game would've survived for 10 years if the devs had converted this to another WoW clone.

.

Modulated stripminer
Doomheim
#132 - 2013-04-12 05:08:45 UTC  |  Edited by: Modulated stripminer
What ccp said is true, eve isn't a game for people with morals or weak nerves, you should always expect anything.
However if you decide to stick for the really long run you'll find that among the many scumbags in eve there are people which you can trust and who are mature and friendly.Your best bet is to go into wormholes because many are there for the exact same reasons you stated(and cuz we hate 0.0) and wormhole corporations require more trust than your normal corp/0.0 alliance.But I've met some really nice people in whs and the fun factor is huge.
Dex DelaVenuto
Sky Templars
#133 - 2013-04-12 05:51:48 UTC  |  Edited by: Dex DelaVenuto
To the OP, if you are 30+ or 40+ or even 50+ something try another corp. search ISF. maybe that corp for you. Idea, they are friendly bunch.
dark heartt
#134 - 2013-04-12 06:27:43 UTC
NARDAC wrote:

FAR more to drive players away from the game than carebears do.


So I haven't read the rest of this thread (bar some of the usual LHA Tarawa bs. I thought you were quitting), but here's my 0.2 isk on what you have said.

Some perspective on myself so you know where I am coming from. I am a 'carebear'. I mine. I used to mission. I have a small amount of PVP experience with RvB. I don't go out of my way to get into fights. I tried 0.0 but I cannot commit to the CTA's that they require because of a combo my personal life and my timezone so I'm back in highsec. I've never scammed. I once stole a whole can of ore than someone left lying around (there was no one in system), and that's my only crime.

I also brought a friend into the game around the same time I started playing who goes by the name Mule in game. He is very much like you. A lot older than me, not interested in the scams, piracy or even PVP. He missions. Day in and day out he will be running missions in his very very bling fit faction ships. He did this for a year, buying plex to fit his ships (as he really couldn't make that much isk) until he lost a very shiny ship to Concord by shooting something he shouldn't. It was at this point he declared Eve a 'stupid game' and quit.

Mule is carebear, not because of what he does, but because he couldn't handle loss.
If you look at my characters history I recently lost a little over half a billion isk in a suicide gank. My fault, I should never have had that much stuff in my Badger Mark II. I convo'd the guy who killed me, and asked about some of the things I did wrong. Got my answer and I'll never make that mistake again. Sure it really hurt me at the time and I actually logged out of the game to stop myself doing something else stupid (my default response in a situation like that). But I learned from it and I dealt with my loss.

But why does that matter. Well one of us stayed and one didn't. And to me it's because of what drew me to Eve in the first place. I first heard about Eve it was all about the great war. That to me was amazing. To think that these players had made a war that was so large almost all of Eve was involved in it. I did some more reading, about all the things that players could do and it was this freedom that drew me to Eve. Not mining. Not missioning. Not PVP. Not scamming. Nothing that you could actually do was what attracted me on its own, it was all of them and that fact that you could do any amount of any of them. The freedom was the part that interested me.

You say that "the PvPer player base, like goons and AWOXers do FAR, FAR more to drive players away from the game than carebears do." I strongly disagree. Goonswarm were all new players who came to Eve when they were rejected by the older player base and decimated them. Even now they take a new player and make him into someone who will play Eve for a long time to come. As for Awoxers there is nothing you can do about them, but they do serve a lesson that is invaluable to an Eve player: LOSS IS INEVITABLE. I cannot stress that enough.

Retaining new players isn't about wrapping them in bubble wrap and then slowly cutting pieces away, because that just isn't Eve. Eve has always been marketed as a cold, harsh, thankless environment, where you need to work hard and against the odds to make something of yourself. Sure in highsec you have concord (the judge jury and executioner of criminals), but they are only there to punish, not to protect. We need to be educating new players about Eves true nature, not protecting them from it. Not only that but instilling a sense of community. A player who comes in solo and treats Eve like a single player game will never go as far as someone who gets involved with the community, and there is a huge Eve community out there.

Today I told a new player what the CSM was in the Youtube comments of the Video CCP put out about voting, and they couldn't believe that a game had something like this. Eve is so unique in this respect, and the further away it goes from it's core of being harsh the less unique it becomes. The less the focus is on emergent gameplay and the more focus is put onto bubble wrapping people, the more Eve dies.

I won't deny that Eve isn't for everyone, and in fact it's quite the niche game. For most people you either love Eve or you hate it, but that's nothing wrong with the game. That's a mindset issue. You need to have the mindset that you are going to succeed on your own back, not get your hand held the whole way through the game. If we can show players the feeling of success that you get when you have achieved a goal despite the fact that the deck was stacked against you, more players will come back to Eve.

And the fact is that anyone who wants to 'remove' PVP from any area of the game is kidding themselves. Eve is a PVP game in all areas, as I have said before. You PVP when you mine, by fighting to get to the rocks first. You PVP when you sell things on the market when you play the 0.01 isk game with someone selling the same stuff as you. You PVP when you undock with a hold full of goods to transport and you need to get to another system or station without dying. Learn this and new players will go far.

You will probably ignore most of this, as it seems you have already made up your mind about "PVP Players" but I encourage you to look into Eve's history and learn about what those players have done to progress the emergent gameplay of Eve. The stories of mighty empires crushed by 1000 rifters. The corps brought down by one well placed spy or thief. When you have done that, then come back and tell me that you want new players to be safer in a 'training corp', or that you want them to get involved in Eve's story, to get involved with the community that has kept Eve going for 10 years.
lollerwaffle
Perkone
Caldari State
#135 - 2013-04-12 07:09:49 UTC
Read this article a long time ago, goes a long way to explaning why players do the things they do and behave they do. It's a long read, but fairly interesting view.

Basically it boils down to "Different strokes for different folks" I guess.

Me, personally, I enjoy helping new players, while also at the same time annoying other players ingame. It all depends on the attitude of the other person as well as what I'm feeling like at that moment.

In terms of mentors for new players, my carebear housemate was the one that brought me into the game, but I pretty much learned everything I felt worth learning on my own (mainly PVP related stuff). Plus, while the tutorials aren't comprehensive enough to cover every single aspect of EVE, they do a fairly good job covering basics, and I've always figured that EVE is more of a game where the possibilities are infinite, and that very nature itself deters a comprehensive guide/tutorial in the first place. Otherwise, new players would be running tutorials for a year long before leaving the newbie systems, covering undocking to flight control to PVP to meta game etc. Not feasible.

Also, knowledge in this game > all, be it skillpoints, isk etc.
Moneta Curran
Federal Defense Union
Gallente Federation
#136 - 2013-04-12 08:20:02 UTC
I am completely unconcerned with these supposed negative effects on player retention. Eve is doing fine.

Eve is one of the few games out there where having to face and overcome adversity is a constant and where being outwitted is a clear and ever-present danger (outside of freaking high sec, more so).

If you cannot deal with these premisses, this isn't the game for you. This is a tired old assessment but it's also the plain truth.

I tire of people who want to change this game to suit their personal desires. If you don't like it, just leave already.
Don't come here whining about your misfortunes and the injustices you had to suffer because this game doesn't hold your hand.

Moneta Curran
Federal Defense Union
Gallente Federation
#137 - 2013-04-12 08:33:01 UTC
LHA Tarawa wrote:

Carebears are the only ones that stick with the game, because we do teach people how to be relatively safe. This is why there are so many high sec carebears and low sec is so empty.


What a ridiculous load of crap. Thousands, literally thousands of players live and fight in low and null sec. You'd have to be extremely self-centered and ignorant, or trolling, to argue otherwise.

Chi'Nane T'Kal
Interminatus
#138 - 2013-04-12 09:04:48 UTC
Moneta Curran wrote:
LHA Tarawa wrote:

Carebears are the only ones that stick with the game, because we do teach people how to be relatively safe. This is why there are so many high sec carebears and low sec is so empty.


What a ridiculous load of crap. Thousands, literally thousands of players live and fight in low and null sec. You'd have to be extremely self-centered and ignorant, or trolling, to argue otherwise.



Doesn't change the fact that highsec is relative to it size massively higher populated than nullsec, let alone low.

The (maybe wrongly) perceived relative safety seems to be somewhat attractive to a major part of the playerbase, even with PVE being in the terrible state it is in.
RubyPorto
RubysRhymes
#139 - 2013-04-12 09:16:29 UTC
Chi'Nane T'Kal wrote:
Doesn't change the fact that highsec is relative to it size massively higher populated than nullsec, let alone low.

The (maybe wrongly) perceived relative safety seems to be somewhat attractive to a major part of the playerbase, even with PVE being in the terrible state it is in.


Sure, higher character population. Nobody has any good numbers on how that translates into players. Or even Accounts (CCP may know this one, but they've never released it).


From my experience, people make their ISK in HS because the convenience and safety is much more valuable than the marginal increase in income from Nullsec Anoms (or they simply don't have access to nullsec Anoms).

I make my ISK in HS because I do Invention, and industry outside of HS is a joke. At least 3/4s of my characters are in HS at any given time, and I consider myself a Low/Null player. Some of my accounts have no characters that have ever so much as left HS.

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths." -Abrazzar "the risk of having your day ruined by other people is the cornerstone with which EVE was built" -CCP Solomon

Bi-Mi Lansatha
The Scope
Gallente Federation
#140 - 2013-04-12 09:29:31 UTC
NARDAC wrote:

I understand what you are saying, and agree to a point.

However, if we are looking at it from a strictly "What drives away new players?" point of view, do you not see how many people this "some have to lose" harsh, game style would drive away? How many people fancy themselves poker players, head off to Vegas with a bunch of money, lose it all, then stop playing poker?....
What drives players away is simple: they are not getting what they want. Either it is not provided by this game or they can not find it.

Some people come to EvE and find the 'intrigue' something they don't like and perhaps eventually can't stand... so they leave.


NARDAC wrote:


On the flip side, it is a game. If you enjoy playing then you have won, whether your wallet is fatter when you hit logoff than it was when you hit connect.. or not. Everyone CAN, in fact, win, IF the game has rules that allow everyone to enjoy winning. Did the game cease to be fun for everyone, just because exhumers got a hp buff? It is a lot more fun for the miners. The gankers can still gank, it just won't be as profitable.

Would making awoxing more difficult make the game totally unfun for everyone? Anyone?

I don't think this game will ever be changed to allow everyone to enjoy winning. Whether it should or not, I can't say. I just have to deal with EvE as it is. If I don't, if I try to play EvE in a style that it was never designed to be played... I won't have fun.

You don't have to be a 'force of evil' Blink... you just have to recognize it exists and is a major part of this game.