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Retaining new players, the non-new player pov.

Author
RubyPorto
RubysRhymes
#101 - 2013-04-11 20:14:07 UTC  |  Edited by: RubyPorto
NARDAC wrote:
Since I made both the post you are replying to, and the OP, that makes it convenient.


I was lazy and didn't check.


Quote:
I always assumed the "can shoot corp mates" was done to help in training and such. That is how I have always sued it. Split the corp into two fleets and fight against each other for training.


If awoxing was truly the intent of the game designers when they created the ability to shoot corp mates without consequences, then they intentionally built into the game a reason for people to distrust corp mates, a reason for it to be hard to get into a good corp when you are newb, and a reason there is low new player retention.

Good job CCP, you designed in a revenue limiting mechanism.


CCP Wrangler wrote:
EVE is a dark and harsh world, you're supposed to feel a bit worried and slightly angry when you log in, you're not supposed to feel like you're logging in to a happy, happy, fluffy, fluffy lala land filled with fun and adventures, that's what hello kitty online is for.


Corps are a set of benefits and drawbacks. It is up to you if you want to accept those drawbacks in exchange for those benefits. And if you're unable to cope with the drawbacks you are providing a disservice to newbies and the game by setting yourself up as a teacher.

Anyway, the specific intent of every mechanic in EVE is to provide tools for players to do whatever they want with.

There are plenty of good corps who make themselves available to newbies and, because of that goal, have robust mechanisms for keeping themselves safe from "newbies" who have murder on their mind.
You accepted someone with a history of AWOXing in your corp. That's not "oh, someone tricked be by pretending to be a newbie," it's "I couldn't be bothered to do even the most basic checks on the new applicant."

Quote:
I would think of it more as spades. You think the person across the table is trying to help you win, since you are team mates, but in reality, it is his intention to ensure you lose.

As I said, I don't rule out the possibility that this was CCP's intention all along, to make you distrustful of everyone, even your teammates that claim to be trying to help you. I just think that if this was their intention, then that design decision is a big part of the reason for low new player retention rates.

And, just to reiterate, because people are so quick to jump to conclusions. I'm not asserting that the backstabbing drives awa more people that it attracts. I'm simply saying that it drives away people.


The rules of Spades state that players opposite each other are cooperating. Where in the rules of EVE does it say any such thing about corpmates?

If I'm playing chess in a tournament, and I don't know that you can castle a king, and I am disadvantaged by that, is it my opponent's fault that I am unfamiliar with the rules of the game I am playing?



Anyway, this is drifting away from your claim that there is any wholly in-game, rules-legal action that can be considered immoral.

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths." -Abrazzar "the risk of having your day ruined by other people is the cornerstone with which EVE was built" -CCP Solomon

Tippia
Sunshine and Lollipops
#102 - 2013-04-11 20:18:03 UTC
RubyPorto wrote:
Anyway, within the context of a game, the only immoral actions are those that break the rules of the game or to attempt to create consequences outside of the game for actions that take place in the game. It's a wonderful concept called the magic bubble (or something like that).

It's “magic circle”, btw…
RubyPorto
RubysRhymes
#103 - 2013-04-11 20:20:53 UTC
Tippia wrote:
RubyPorto wrote:
Anyway, within the context of a game, the only immoral actions are those that break the rules of the game or to attempt to create consequences outside of the game for actions that take place in the game. It's a wonderful concept called the magic bubble (or something like that).

It's “magic circle”, btw…


Thank you. I've been looking for the old GM Hormonia quote where she references the concept, but that explains why I've been having ****-all luck finding it.

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths." -Abrazzar "the risk of having your day ruined by other people is the cornerstone with which EVE was built" -CCP Solomon

Tippia
Sunshine and Lollipops
#104 - 2013-04-11 20:26:06 UTC
RubyPorto wrote:
Thank you. I've been looking for the old GM Hormonia quote where she references the concept, but that explains why I've been having ****-all luck finding it.
It's this one. Bookmark it this time! P
NARDAC
Republic Military School
Minmatar Republic
#105 - 2013-04-11 20:37:31 UTC
RubyPorto wrote:

CCP Wrangler wrote:
EVE is a dark and harsh world, you're supposed to feel a bit worried and slightly angry when you log in, you're not supposed to feel like you're logging in to a happy, happy, fluffy, fluffy lala land filled with fun and adventures, that's what hello kitty online is for.


Corps are a set of benefits and drawbacks. It is up to you if you want to accept those drawbacks in exchange for those benefits.


Creating an inherent mistrust of new players, and contributing to low new player retention rates.


RubyPorto wrote:

Anyway, this is drifting away from your claim that there is any wholly in-game, rules-legal action that can be considered immoral.



True. But, that is going to go nowhere anyway, since it is impossible to come up with a universally accepted definition for "morality".

Heck, we had a president that argued the meaning of "is", "alone" and "sexual relations".

I doubt we'll get EVE players to agree on a definition of moral and immoral.


It's been over a year, but if I recall correctly, I didn't accept the Awoxer into corp. I recall granting recruiter roles to someone, that let the Awoxer in. I wouldn't swear to that though.

And, as I stated, the Awox was just the last straw. I was frustrated for the entire month by the high % of these "new players" that didn't actually show up for any training or actually play the game. For a large variety of reasons, I became convinced that the vast majority of these new players were just alts, putting in some time somewhere, so that they could eventually transfer somewhere else where they could do great harm.

I had 3 billion ISK in my wallet, billions more in assets, from carrier and dread to hanger loads of meta 4. It wasn't the ISK loss, it was the frustration over the state of the EVE player base.

At mid-40s, maybe I'm just too old for this game.
NARDAC
Republic Military School
Minmatar Republic
#106 - 2013-04-11 20:44:45 UTC
Tippia wrote:
RubyPorto wrote:
Thank you. I've been looking for the old GM Hormonia quote where she references the concept, but that explains why I've been having ****-all luck finding it.
It's this one. Bookmark it this time! P



The quote in no way references "morality". It is simply a statement of permissibility.


I'm allowed to say "I want to hurt you", the toon. I'm not allowed to say "I want to hurt you", the player.

I can say "I want to infiltrate your corp, empty your hangers, Awox your players, and disband your alliance". I can't say "I want to find your real address, steal your computer, hack your account, and sell all your characters on the character bazaar".


Again, it addresses permissibility, not morality.
RubyPorto
RubysRhymes
#107 - 2013-04-11 20:50:43 UTC
NARDAC wrote:
Creating an inherent mistrust of new players, and contributing to low new player retention rates.


[citation needed]

When I was a newbie, I got into corps I wanted to join fairly quickly. Never had a problem.

Quote:
True. But, that is going to go nowhere anyway, since it is impossible to come up with a universally accepted definition for "morality".


Saying that wholly in-game actions can be immoral results in some patently ridiculous notions:
Boxers are immoral because punching someone for no reason is immoral.
Diplomacy players are immoral because lying to your friends for your advantage is immoral. (Sorry, JFK and Kissinger)
Chess players are immoral because regicide is immoral.
GTA players are immoral because... too many examples to list.

In other words, claiming that an in-game, rules-legal action can be immoral requires you to claim that all actions that would be immoral if they did not take place within a game are immoral when they do take place within a game, and further to claim that game worlds are not morally separate from reality.

Virtually every player of any game this side of Candyland has used core mechanics that would be considered immoral if they were acted out in real life, and yet we are not willing to condemn every person who plays a game as immoral, are we?


Quote:
It's been over a year, but if I recall correctly, I didn't accept the Awoxer into corp. I recall granting recruiter roles to someone, that let the Awoxer in. I wouldn't swear to that though.


You granted recruiter roles to someone who didn't know what they were doing.

One of the annoying truths about leadership is that everything that the people you lead do is your fault. Always.


Quote:
I had 3 billion ISK in my wallet, billions more in assets, from carrier and dread to hanger loads of meta 4. It wasn't the ISK loss, it was the frustration over the state of the EVE player base.

At mid-40s, maybe I'm just too old for this game.


The state of the EVE player base is the same as it has been since the beginning.

Remember Ubiqua Seraph? Or the BOB heist? Or the BOB button press? Or countless smaller examples of people doing the exact thing you're complaining about since EVE began?

It is quite possible that EVE is simply not the game for you. But the core of EVE hasn't changed much, so it's not that EVE has drifted away from you.

... can I have your stuff? Pirate

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths." -Abrazzar "the risk of having your day ruined by other people is the cornerstone with which EVE was built" -CCP Solomon

Andski
Science and Trade Institute
Caldari State
#108 - 2013-04-11 20:53:49 UTC
NARDAC wrote:
Despite what we thought was careful screening, we let in a year-old toon that put a point on a friendly ratting carrier and held it while a fleet of reds came into system to blow it up.


Given the skills you've shown at careful screening, was his name "Gobbins" by chance?

Twitter: @EVEAndski

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths."    - Abrazzar

Akinesis
Black Rose Inc.
Black Rose.
#109 - 2013-04-11 21:02:23 UTC
Mid-forties is definately not too old for this game! One of my old Corp mates was in his 60's and he could almost fight as well as the next man. Running with some 50-something's now and it's all good :)
Georgina Parmala
Science and Trade Institute
Caldari State
#110 - 2013-04-11 21:03:34 UTC
NARDAC wrote:

I always assumed the "can shoot corp mates" was done to help in training and such. That is how I have always sued it. Split the corp into two fleets and fight against each other for training.

If awoxing was truly the intent of the game designers when they created the ability to shoot corp mates without consequences, then they intentionally built into the game a reason for people to distrust corp mates, a reason for it to be hard to get into a good corp when you are newb, and a reason there is low new player retention.

Good job CCP, you designed in a revenue limiting mechanism.

And yet, shooting corp mates exists equally for dealing with Awoxers. You don't have to put up with someone in your corp that refuses to dock and can't be kicked. While providing intel and warpins for hostile fleets. You have a recourse. You can go shoot him. (cloaking aside). Sure, he can tackle a blue. The blue is also capable of defending himself and shaking tackle before the reinforcements arrive. Or a friend/alt bailing him out. If they steal a ship from the corp, you have the chance to not let them leave with it.


One great benefit of noobs being able to shoot corp mates is RR setups and energy chains in high sec. We've all seen lolmails where a blinged mission boat met CONCORD response for accidentally hitting F1 instead of F2 on an out-of-corp fleet member. I know a guy that lost a 4bil tengu like that.

For that matter, I personally shot a corp member on my first level 4 mission, because he had locked me to use his remote reps. I still had auto target back set to 4 or whatever my target limit -1 was. If that was a criminal action, I would have been in my pod in the time it took me to figure out what had happened. Instead of just wondering why his drones were shooting me a minute later. I would have also lost more than half of my assets at the time with that blunder.

If I did it by accident, how easy would it be to get new people to concord themselves on a corp member just for tears, let alone loot and salvage?

Everyone gets the same tools and all that.

Mind you, the new Safety feature was a really big buff to high sec noobs, preventing that sort of thing these days. I wonder if anyone has found away to use the feature against them yet, short of tricking them into turning it off.

Science and Trade Institute [STI] is an NPC entity and as such my views do not represent those of the entity or any of its members

https://forums.eveonline.com/default.aspx?g=posts&t=276984&p=38

RubyPorto
RubysRhymes
#111 - 2013-04-11 21:15:58 UTC
Georgina Parmala wrote:
Mind you, the new Safety feature was a really big buff to high sec noobs, preventing that sort of thing these days. I wonder if anyone has found away to use the feature against them yet, short of tricking them into turning it off.


Judging from a recent thread, some people are saying that dueling does.

The claim was something like: "Newbies think a green safety meant that they can't do anything to get my ship blown up, so they accept the duel figuring they'd get their ship back at the end."

It's specious, but the claim's been made.

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths." -Abrazzar "the risk of having your day ruined by other people is the cornerstone with which EVE was built" -CCP Solomon

NARDAC
Republic Military School
Minmatar Republic
#112 - 2013-04-11 21:25:27 UTC
RubyPorto wrote:
Quote:
True. But, that is going to go nowhere anyway, since it is impossible to come up with a universally accepted definition for "morality".


Saying that wholly in-game actions can be immoral results in some patently ridiculous notions:
Boxers are immoral because punching someone for no reason is immoral.
Diplomacy players are immoral because lying to your friends for your advantage is immoral. (Sorry, JFK and Kissinger)
Chess players are immoral because regicide is immoral.
GTA players are immoral because... too many examples to list.



Again, this is going no where.... but I'll play.

In my experience, I've encountered people that argue morality is an objective truth, created by a deity, or inherent in the laws of the universe like gravity or conservation of energy. I reject this notion of morality as the logical fallacy of "appeal to unqualified authority".

Sticking with the purely subjective arguments for regarding morality, there are two schools of thought. One is a micro, bottoms up definition based on something akin to the Golden Rule. Treat people as you and they reasonably want and expect to be treated, until through their actions, other treatment is justified.

CLEARLY subjective since "responsibly" is a vague a word as you can get. How can you know how someone wants to be treated? What happens when treatment you want and expect is in direct contradictions to what other want and exepct? If someone is a machinist is it immoral to NOT cause them pain?

Using this, let's call it Libertarian, approach to morality, then a boxer punching another boxer in the face is not immoral since the other boxer reasonable wants and expect you to try to hit him in the face.

Applied to EVE, would someone reasonable want and expect a corp-mate to Awox them, because they enjoy a game where such this occur? Purely subjective.


The other way of approaching morality is a macro, top-down approach. Call it the humanist approach. First we decide the type of society we want to live in, then we create and communicate a moral code that creates that kind of world. According to many followers of humanism, sports such as boxing are immoral, because their existence promotes violence in the larger society. Note that the immorality of boxing, in this view of morality, is not dependent on whether the participants want and expect to be punched in the face, but rather based on the effect their sport has on society.



RubyPorto wrote:

In other words, claiming that an in-game, rules-legal action can be immoral requires you to claim that all actions that would be immoral if they did not take place within a game are immoral when they do take place within a game, and further to claim that game worlds are not morally separate from reality.


Incorrect. I do not have to prove all animals are birds. I simply have to demonstrate that birds are animals.

If I'm in a PvP fleet, looking for a fight, and then you attempt to fight me, it passes both tests of morality. I want and expect you to try to fight me, and it create the EVE universe that I think we all can agree should exist.

If I'm trying to help a new player get some ISK to buy skill books, is it reason to expect a corp mate to show up and blow up my ship? Does this create the kind of game environment that we, as the player base, would like to have?

But, again, this is all irrelevant, as I'm not advocating the rules be changed to force people to play "morally". This is purely a philosophical discussion.




RubyPorto wrote:

One of the annoying truths about leadership is that everything that the people you lead do is your fault. Always.


I believe I did. I never said "I did nothing wrong". What I said was, I granted recruiter roles to someone that let an Awoxer in.

I'll try again. I f'd up. Mia culpa. I granted recruiter roles to someone that intentionally allowed in a known Awoxer.

Better?



RubyPorto wrote:

It is quite possible that EVE is simply not the game for you. But the core of EVE hasn't changed much, so it's not that EVE has drifted away from you.



Again, I'm pretty sure that is what I said.

No.
NARDAC
Republic Military School
Minmatar Republic
#113 - 2013-04-11 21:27:56 UTC
Andski wrote:
NARDAC wrote:
Despite what we thought was careful screening, we let in a year-old toon that put a point on a friendly ratting carrier and held it while a fleet of reds came into system to blow it up.


Given the skills you've shown at careful screening, was his name "Gobbins" by chance?



I'm not a recruiter in the new corp, and will not serve if elected to do so.

I don't want that kind of responsibility. I'm WAY too casual of a player for that.

BTW: Tig Weld

Psychotic Monk
Sebiestor Tribe
Minmatar Republic
#114 - 2013-04-11 21:40:56 UTC
NARDAC wrote:


Using this, let's call it Libertarian, approach to morality, then a boxer punching another boxer in the face is not immoral since the other boxer reasonable wants and expect you to try to hit him in the face.

Applied to EVE, would someone reasonable want and expect a corp-mate to Awox them, because they enjoy a game where such this occur? Purely subjective.


You clearly want to play this game that is complex and competitive and views betrayal as valid gameplay. They don't exactly hide it. It's right on the box. To continue the boxing analogy, if you stepped into an MMA ring and demanded that you not be kicked or grappled because you're a boxer you'd be pretty foolish, no?
Zeus Maximo
Mentally Assured Destruction
The Pursuit of Happiness
#115 - 2013-04-11 21:47:59 UTC
NARDAC wrote:

To keep new players, I think they need training corps that can take in these new players, and teach them the game,that are smaller and more easily able to keep track of and mentor these new players than EVE Uni, that don't blow up from the spying, thievery, war decs, awoxing, and other shinanigans that happen to corps that are trying to recruit new players.

The game mechanics allow people to harass these corps out of existence, so they go away as quickly as they form.



The game we call Eve is supposed to be hostile, ruthless, and unforgiving! Just like life.....

Words from CCPs mouth were along the lines of "we want it possible that at any point a pilot undocks their day could be ruined."

Everyone has their own unique personality and what they find fun in this game. Some like to mine, some like to help rookies, others like to kill rookies.

Since my corp has had a perma war with eve uni for the past 9 months I dont think you would approve of what we find "fun."

I like helping new players but when you start to coddle them..... you ruin them. Man up and make them learn like everyone else!

"It is not possible either to trick or escape the mind of Zeus."

U-MAD Membership Recruitment

PoH Corporation Recruitment

Corey Fumimasa
CFM Salvage
#116 - 2013-04-11 21:49:56 UTC
Chi'Nane T'Kal wrote:

Did you even read the OP's post?

To me it seems that his main problem is Alts pretending to be newbs for some cheap scam/awox (specifically targeting players that are working at newbie retention through training - i.e. working for the community as a whole, or at least intending to do so)....edited for space....


Yes, he complained about how his poor choices had consequences. And then you tried to say that the problem was alts. It is not. Even if it was there is nothing that can be done about alts. Get used to them or don't play Eve, Alts are here to stay.
NARDAC
Republic Military School
Minmatar Republic
#117 - 2013-04-11 21:53:31 UTC
Georgina Parmala wrote:

One great benefit of noobs being able to shoot corp mates is RR setups and energy chains in high sec. We've all seen lolmails where a blinged mission boat met CONCORD response for accidentally hitting F1 instead of F2 on an out-of-corp fleet member. I know a guy that lost a 4bil tengu like that.


Safety has been added to prevent this.

No longer a problem. Unless you are a suicide ganker, that forgets to turn dafety back on, then accidentally suicide ganks yourself. Then, lol on you.



When I was newb, I encountered a guy that seemed friendly enough. After we chatted a few days, he sent me an email of a kill he was in on. Blew up a BC with a frig. Well, CONCORD did most of the damage. I asked how he did it. He said simple... got the guy to RR him, then shot the station. They both went criminal and got destroyed by CONCORD. He got a shot off on the RR guy, so got on the kill mail.

When I told him I thought that was despicable, and the rules should be changed to turn off RR if the person you are repping goes criminal, he said that I shouldn't be playing EVE.

2 years later, I came to the same conclusion.


They create a game where you should never really trust ANYONE. Then they wonder why EVE has a new player retention issue?


More shocking is that people would try to blame this retention issue on carebears teaching players to play in a risk averse way? Really?



I'm not sure there are enough full blown sociopaths to keep EVE a viable game.
NARDAC
Republic Military School
Minmatar Republic
#118 - 2013-04-11 22:06:01 UTC
Corey Fumimasa wrote:

Yes, he complained about how his poor choices had consequences. And then you tried to say that the problem was alts. It is not. Even if it was there is nothing that can be done about alts. Get used to them or don't play Eve, Alts are here to stay.



It is not possible to discuss something, without it being perceived a complaining?


I simply stated the facts. I never asserted that I didn't make poor choices. I never asserted that these consequences were not appropriate.

I stated that the preponderance of alts is a huge reason that the few real new players are not trusted. I never asserted anything should be done about it.


I guess that it is just assumed that anyone making a post on the internet is whining, complaining and demanding change. None of that is the intention of this thread.


I stuck with the game because I had mentors, something most new players won't have.
I stuck with the game because of real world connections that made me trusted, something most new players won't have.
I stuck was finally driven from the game by a high degree of asshattery I encountered, something a typical new player is likely to encounter much earlier in the game.



Perhaps I should have shorted the OP to...

EVE is a shart-tank in a constant state of feeding frenzy, where the vast majority of players are immature and immoral griefers that would scam their own mother of her last 2 ISK then Awox her last frig, just for the luls and because the rules allow it.... and CCP is surprised there is a low new player retention rate?

People try to blame carebears teaching new players to be risk averse, for this low retention rate? Seriously?
NARDAC
Republic Military School
Minmatar Republic
#119 - 2013-04-11 22:19:14 UTC
Psychotic Monk wrote:

You clearly want to play this game that is complex and competitive and views betrayal as valid gameplay. They don't exactly hide it. It's right on the box.


What box?

I downloaded from www.eveonline.com.
Show me the page where it says that people will pretend to be my friend, then shoot me in the face.

Again, not complaining. Just challenging the assertion that it is "right there on the box".




Psychotic Monk wrote:

To continue the boxing analogy, if you stepped into an MMA ring and demanded that you not be kicked or grappled because you're a boxer you'd be pretty foolish, no?


Show me where I demanded anything.

I thought we were just having a discussion as to why EVE has a low retention rate.

Like, if we were talking about MMA having a low retention rate, and I said, probably because people don't like getting the crap beat out of them. I'm not advocating MMA rules change, I'm simply trying to make an observation.


I will say, I think the existence and popularity of MMA does say a lot about the changing culture in the USA. In my day 20-30 years ago, boxing was on a a down trend because of the violent and brutal nature. People tried to launch a sport called kick-boxing, but it went nowhere. Wrestling seemed to be the thing, with it's coriography, and pretend violence where everyone walked away unharmed. Heck, you have Vince McMahan himself testifying in front of congress that it was pre-scripted entertainment, not sport.

Now, boxing isn't violent or brutal enough. Too many rule.

FYI: I've never watched MMA, or wresteling, not been a fan of boxing.
Solstice Project
Sebiestor Tribe
Minmatar Republic
#120 - 2013-04-11 22:31:51 UTC
After reading the OP ...
... i feel like i should make a new player training corp.

You'd wish that'd not happen. xD