These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE New Citizens Q&A

 
  • Topic is locked indefinitely.
 

Where do I post my long list of bugs?

First post
Author
Previous Topic Next Topic
Leon en Devereaux
Neverstar
#1 - 2011-10-31 14:11:34 UTC  |  Edited by: Leon en Devereaux
I was told there was a place to report bugs on the forums but I can't see anything.

Been playing with high performance on EVE for months and nothing has ever gone wrong except for my Loki flying backwards. Now I have encountered lots all at the same time.

1) My wallet isn't updating at all.
The figure is correct but it not telling me where the money has come from. Last thing listed was something I insured 2 days ago. Yes I have everything set to show all so there is no reason why it shouldn't come up.

2) My high slot projectile weapons don't cycle. There is no green light and nothing to show me that it is on. It seems to fire 1 shot and then off again. I need to hammer it to fire more than one.

3) Portraits have disappeared.
This is probably because I flushed the cache but when I try and generate a portrait nothing happens its just blank.

I have reached my maximum of 2 petitions and no one has replied to me in days. Can someone please get me in contact with a GM to help me sort this issue out? The in game help channel was anything but helpful Sad

EDIT: BTW I don't use a Mac Roll
ISD Etetia
The Scope
Gallente Federation
#2 - 2011-10-31 14:40:34 UTC
Hi Leon en Devereaux

All bug reports should be filed at https://bugs.eveonline.com/

The wallet issue might be because you are looking at transactions tab rather than journal. Transactions are used for market transactions. Other entries such as bounties and mission rewards won't be found there.

In regards to you turret cycle issue, try rightclicking the weapon icon you see on screen when in space, and make sure the auto repeat is enabled.

If you are having technical issues ingame, you should contact customer support team by creating a petition

ISD Etetia

Commander

ISD STAR / CCL Affiliate
Leon en Devereaux
Neverstar
#3 - 2011-10-31 15:17:38 UTC
ISD Etetia wrote:
Hi Leon en Devereaux

All bug reports should be filed at https://bugs.eveonline.com/

The wallet issue might be because you are looking at transactions tab rather than journal. Transactions are used for market transactions. Other entries such as bounties and mission rewards won't be found there.

In regards to you turret cycle issue, try rightclicking the weapon icon you see on screen when in space, and make sure the auto repeat is enabled.

If you are having technical issues ingame, you should contact customer support team by creating a petition

Thank you for the reply but like I said in my opening post I have it on the right thing its just not doing what it is supposed to. The wallet is set to the Journal tab showing all types so it should be updating. I double checked the turret problem and it still persists. It was set to Auto repeat by i tried turning it off and then on again and its still doing the same Cry

No portraits are being stored either, not a single face anymore. Had the game running smoothly for months and now its all gone **** up.
Xercodo
Cruor Angelicus
#4 - 2011-10-31 16:46:18 UTC
I'd also suggest running the log server so that you can send info about the bits happening behind the scenes that might cause these bugs.

I haven't run into any of these bugs myself but sounds like it might be related to cache clearing......hmm

The Drake is a Lie
Fortune Taker
#5 - 2011-10-31 19:57:48 UTC
Leon en Devereaux wrote:

Thank you for the reply but like I said in my opening post I have it on the right thing its just not doing what it is supposed to. The wallet is set to the Journal tab showing all types so it should be updating. I double checked the turret problem and it still persists. It was set to Auto repeat by i tried turning it off and then on again and its still doing the same Cry

No portraits are being stored either, not a single face anymore. Had the game running smoothly for months and now its all gone **** up.


have you clicked the load button?
malaire
#6 - 2011-11-01 07:59:00 UTC  |  Edited by: malaire
Fortune Taker wrote:
Leon en Devereaux wrote:

Thank you for the reply but like I said in my opening post I have it on the right thing its just not doing what it is supposed to. The wallet is set to the Journal tab showing all types so it should be updating. I double checked the turret problem and it still persists. It was set to Auto repeat by i tried turning it off and then on again and its still doing the same Cry

No portraits are being stored either, not a single face anymore. Had the game running smoothly for months and now its all gone **** up.


have you clicked the load button?

Also, make sure Wallet Journal is sorted by Date, newest entries at top. (Click on Date-column header once or twice to sort by date).

I've accidentally sorted Wallet Journal by other columns few times and then wondered why my newest entries don't show up.

New to EVE? Don't forget to read: The Manual * The Wiki * The Career Options * and everything else
Tenris Anis
Schattenengel Clan
#7 - 2011-11-01 11:18:46 UTC
Fortune Taker wrote:
Leon en Devereaux wrote:

Thank you for the reply but like I said in my opening post I have it on the right thing its just not doing what it is supposed to. The wallet is set to the Journal tab showing all types so it should be updating. I double checked the turret problem and it still persists. It was set to Auto repeat by i tried turning it off and then on again and its still doing the same Cry

No portraits are being stored either, not a single face anymore. Had the game running smoothly for months and now its all gone **** up.


have you clicked the load button?



Yes, yes. I have the same problem, and I have this problem across my whole network. Macs and Windows Desktops. Furthermore damage is not updated on targets or myself regularly . I hit battleships, but they will not show any damage until they explode. More annoying is that it seems that sometimes the same applies to my own damage status, in other words I have no idea when I should pulse my boosters.

Remove insurance.
David Grogan
University of Caille
Gallente Federation
#8 - 2011-11-02 15:03:40 UTC  |  Edited by: David Grogan
Leon en Devereaux wrote:
I was told there was a place to report bugs on the forums but I can't see anything.

Been playing with high performance on EVE for months and nothing has ever gone wrong except for my Loki flying backwards. Now I have encountered lots all at the same time.

1) My wallet isn't updating at all.
The figure is correct but it not telling me where the money has come from. Last thing listed was something I insured 2 days ago. Yes I have everything set to show all so there is no reason why it shouldn't come up.

2) My high slot projectile weapons don't cycle. There is no green light and nothing to show me that it is on. It seems to fire 1 shot and then off again. I need to hammer it to fire more than one.

3) Portraits have disappeared.
This is probably because I flushed the cache but when I try and generate a portrait nothing happens its just blank.

I have reached my maximum of 2 petitions and no one has replied to me in days. Can someone please get me in contact with a GM to help me sort this issue out? The in game help channel was anything but helpful Sad

EDIT: BTW I don't use a Mac Roll


the wallet & portrait bugs is caused by a cache error.... to clear your cache close eve online and (if windows vista or win 7 goto C:\Users\yourname\AppData\Local\CCP\EVE\c_program_files_(x86)_ccp_eve_tranquility\cache) and delete all the files in that folder, then log in to the game

do this AFTER you clear your cache

the autocycle setting on your guns is set to off.... while in space right click your guns and choose "set auto-repeat on" to fix that

Everytime you buy something that says "made in china" you are helping the rising unemployment in your own country unless you are from china, Buy locally produced goods and help create more jobs.