These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE General Discussion

 
  • Topic is locked indefinitely.
 

account management offline?

First post
Author
Previous Topic Next Topic
Lightmans
Atomic.Industries.
#1 - 2013-04-04 19:53:58 UTC
hello together,

i can not login into the account management and get the message :
Service is unavailable, please try again later or contact customer support.

is there a problem? i dont find any post about that...
Rizon Dragon
Doomheim
#2 - 2013-04-04 19:55:47 UTC
Lightmans wrote:
hello together,

i can not login into the account management and get the message :
Service is unavailable, please try again later or contact customer support.

is there a problem? i dont find any post about that...


Same here, file an in-game ticket to get it resolved, happend while doing a char transfer :(
Spondoo Lix
University of Caille
Gallente Federation
#3 - 2013-04-04 20:31:20 UTC
CCP seem to have a few problems tonight, been trying to log in for half an hour with no luck
NFain
Sebiestor Tribe
Minmatar Republic
#4 - 2013-04-04 20:38:51 UTC
offline for me as well
Duracell
Caldari Provisions
Caldari State
#5 - 2013-04-04 20:39:05 UTC
probably too busy with the waste of time csm stuff to actually sort a problem out Roll
Rizon Dragon
Doomheim
#6 - 2013-04-04 20:41:31 UTC
Just out of curiosity did this happened when you guys where busy doing a char transfer? or getting one
Duracell
Caldari Provisions
Caldari State
#7 - 2013-04-04 20:43:06 UTC
im just trying to login to account management then will do a char transfer but im getting "Service is unavailable, please try again later or contact customer support"

pain in the a s s
Consumed Soul
Doomheim
#8 - 2013-04-04 20:43:43 UTC
Getting same error here. Hopefully it's sorted soon.
Rizon Dragon
Doomheim
#9 - 2013-04-04 20:49:39 UTC
Duracell wrote:
im just trying to login to account management then will do a char transfer but im getting "Service is unavailable, please try again later or contact customer support"

pain in the a s s


Stop Skill training on the account that your transferring to and your account
Duracell
Caldari Provisions
Caldari State
#10 - 2013-04-04 20:53:36 UTC
Rizon Dragon wrote:
Duracell wrote:
im just trying to login to account management then will do a char transfer but im getting "Service is unavailable, please try again later or contact customer support"

pain in the a s s


Stop Skill training on the account that your transferring to and your account



its not that as I cant even get into the account Sad
Rizon Dragon
Doomheim
#11 - 2013-04-04 20:54:58 UTC
Just making sure that is not the issue as my panel was working right before i did a char transfer payment and the guy was transferring now i too cant even log in
Duracell
Caldari Provisions
Caldari State
#12 - 2013-04-04 20:59:51 UTC
We are currently experiencing issues with the EVE Online account management website at https://secure.eveonline.com. At present all EVE Online account management services are offline, along with http://wiki.eveonline.com while we work on resolving the issue.


This service interruption affects all services associated with EVE Online Account management, including character transfers, PLEX sales and redemption, subscription payments and the use of EVE Time Codes.


We are currently working to restore these services, and apologize for any inconvenience this unexpected downtime is causing.


Patience I guess hehe
Spondoo Lix
University of Caille
Gallente Federation
#13 - 2013-04-04 21:13:46 UTC
CCP have some serious server or internet issues.

Either you get a jolly message such as "Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong."

...or you get in and 2 minutes later the socket dies.

and these forums are nearly as bad.

And the problem isn't at my end....youtube works just dandy
IbuyAlts
Doomheim
#14 - 2013-04-04 21:48:11 UTC
ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#15 - 2013-04-04 21:52:04 UTC
Hi,

CCP is aware of this issue and is working on it to have it fixed as soon as possible!

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department