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Dev blog: Updates to Team Security and the ongoing war on botting

First post
Author
CCP Phantom
C C P
C C P Alliance
#1 - 2013-03-18 14:41:10 UTC  |  Edited by: CCP Navigator
Our fantastic Team Security has great news for all good people in New Eden regarding the ongoing war on bots (for the bad people it is tough news though).

Read all about the war on bots in 2012 and future changes (such as moving from a 3 strike policy to a 2 strike policy from effectively today on) in the latest dev blog of CCP Stillman here.

CCP Phantom - Senior Community Developer

Lady Zarrina
New Eden Browncoats
#2 - 2013-03-18 14:43:46 UTC  |  Edited by: CCP Phantom
Some very good work done here. Sad to see CCP Sreegs leave.

EVE: All about Flying Frisky and Making Iskie

Lirbank
OMICHRON INDUSTRIES
#3 - 2013-03-18 14:46:01 UTC  |  Edited by: CCP Phantom
Nice to see the striking rule working as intended. Big smile
Steve Ronuken
Fuzzwork Enterprises
Vote Steve Ronuken for CSM
#4 - 2013-03-18 14:48:18 UTC  |  Edited by: CCP Phantom
Nice blog. A little light on the numbers side, but that's fine. Good news with the change to the three strikes rule.

Woo! CSM XI!

Fuzzwork Enterprises

Twitter: @fuzzysteve on Twitter

Valkyrs
Deep Vein Trading
#5 - 2013-03-18 14:53:34 UTC
Good change! Thanks for keeping the playing field even.

Keep up the good work CCP!
Chribba
Otherworld Enterprises
Otherworld Empire
#6 - 2013-03-18 14:54:05 UTC  |  Edited by: Chribba
awesome!

Would it be possible for you to enlighten us on how an investigation of a bot is conducted in the means of if someone reports one through the "report a bot" function - seeing as there's no way for us to specify what kind of botting said report is about, eg pve bot, courier bot, macro, spambot etc etc

I've reported countless of spambots through that feature without results, so I'm curious what or how such a report is being handled really (and if you can't/dont want to tell np I'll just keep my good faith in that eventually they are banned in a big sweep).

Keep up the great work and h5 to the new team!

/c

★★★ Secure 3rd party service ★★★

Visit my in-game channel 'Holy Veldspar'

Twitter @ChribbaVeldspar

Psihius
Perkone
Caldari State
#7 - 2013-03-18 14:56:10 UTC
Waiting for botter tears to appear in next few days :)
l0rd carlos
the king asked me to guard the mountain
#8 - 2013-03-18 15:00:22 UTC  |  Edited by: l0rd carlos
stay frosty!

Edit:
Wow, ~510 banned accounts in October alone.

Youtube Channel about Micro and Small scale PvP with commentary: Fleet Commentary by l0rd carlos

War Kitten
Panda McLegion
#9 - 2013-03-18 15:01:46 UTC
CCP Sreegs is leaving?

The Goonspiracy club members will be struggling for a new scapegoat.

I don't judge people by their race, religion, color, size, age, gender, or ethnicity. I judge them by their grammar, spelling, syntax, punctuation, clarity of expression, and logical consistency.

Vincent Athena
Photosynth
#10 - 2013-03-18 15:05:12 UTC
So long Sreegs! Nice having you!

One part of the current policy that is missing (at least I hope its still part of policy) is removal of ill gotten ISK. Is that still being done?

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spookydonut
Caldari Provisions
Caldari State
#11 - 2013-03-18 15:05:57 UTC  |  Edited by: spookydonut
Firstly, who the hell is CCP Peligro?

Secondly, does the 3rd strike represent rmt and client modication bans on the graph?
Ancy Denaries
Frontier Venture
#12 - 2013-03-18 15:07:03 UTC
Vincent Athena wrote:
So long Sreegs! Nice having you!

One part of the current policy that is missing (at least I hope its still part of policy) is removal of ill gotten ISK. Is that still being done?

Looking at the EVE University debacle, yes it most certainly is.

"Shoot at anything that moves. If it doesn't move, shoot it anyway, it might move later."

"Do not be too positive. The light at the end of the tunnel could be a train." - Franz Kafka

ChromeStriker
Sebiestor Tribe
Minmatar Republic
#13 - 2013-03-18 15:09:13 UTC  |  Edited by: ChromeStriker
GRAPH!!!!

No Worries

CCP Stillman
C C P
C C P Alliance
#14 - 2013-03-18 15:11:02 UTC
Vincent Athena wrote:

One part of the current policy that is missing (at least I hope its still part of policy) is removal of ill gotten ISK. Is that still being done?

It absolutely is, and is done automatically in all cases where the amount can be determined by our backend system. It's rare that manual intervention is needed, but does happen.

Just a random dude in Team Security.

CCP Stillman
C C P
C C P Alliance
#15 - 2013-03-18 15:12:24 UTC
spookydonut wrote:

Secondly, does the 3rd strike represent rmt and client modication bans on the graph?

No. The graph does not cover those bans. Those bans require more investigation than normal bots and are handled and tracked separately.

Just a random dude in Team Security.

BEPOHNKA
Ner Vod Fleet Systems
Goonswarm Federation
#16 - 2013-03-18 15:12:32 UTC
The 2 step will work nicely, you wake them up with a 30 day ban you do it again shame on you ban!
Gempei
Marvinovi pratele
#17 - 2013-03-18 15:16:15 UTC
what exactly is "client modification"?
Gilbaron
The Scope
Gallente Federation
#18 - 2013-03-18 15:20:23 UTC  |  Edited by: Gilbaron
Gempei wrote:
what exactly is "client modification"?



thats a pretty important question, there is a bunch of tools out in the wild that can access some kind of cache. does that count as a client modification ?

some kind of posting to clear that up would be greatly appreciated


o7 Sreegs, fly safe !
Ntrails
Merch Industrial
Goonswarm Federation
#19 - 2013-03-18 15:20:52 UTC

I like the increased level of communication on the topic, and the transition towards Zero Tolerance has been pretty well managed. The reality is that along with RMTers and large scale botting networks there were a metric ton of casuals - and I reckon you did a really good job of "converting" them into law abiding citizens
Vincent Athena
Photosynth
#20 - 2013-03-18 15:25:38 UTC
One thing that has always seemed to be a shortcoming in CCP's war on bots in the lack of deterrence. Lets say a month from now a new player picks up the game, plays for a few weeks and then gets the idea to bot. What deters him from doing so? The EULA? Most likely he did not read it. This blog? Buried under dozens of others, and he may not even be looking for them.

So he buys a bot program. That gives money to bot writers, which is not a good thing. He tries it and gets banned. "Oh, I guess I should not do that any more." OK, he learned his lesson and will now fly right. But would it not be better if he did not try, even once? Then:

The bot writer would get no money. If you can take the money out of bot writing there will be fewer bot writers.

The security team will have less work to do banning people, giving them more time to make their tools even better.

With fewer people trying botting, there will be on average fewer bots in the game.

I suggest that you place on the log-in screen a special area which gives:

The number of Strike one bans this week.
The number of Strike two bans this week.
The number of RMT bans this week.
The amount of ISK removed along with the bans this week.

That would provide continuous and persistent deterrence to botting.

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