These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

Hard-to-close windows here forever?

First post First post
Author
Svaste
The Scope
Gallente Federation
#21 - 2011-10-06 10:07:05 UTC  |  Edited by: Svaste
CCP Punkturis wrote:
I'm trying to find a way to fix this, I just need to know if the only solid repro step we have is to hold down the mouse for a while (I'm not sure it's the same problem).


Click the X to close the window before the slow-fade-in useless tooltip text appears. It will make the top right corner controls vanish every time.
John McGuirk
Deep Core Mining Inc.
Caldari State
#22 - 2011-10-06 13:29:56 UTC
Just checking in with a similar experience. I do not hold the mouse button down, but notice that when I hover the mouse over the in-focus window for more than a second or so, the minimize, pin, and close buttons disappear. To get them to reappear, I need to move the mouse outside the focused window, then back inside it, then click the X before a couple seconds elapse, at which point they disappear again.

Play fullscreen on WinXP SP2 @1980x1200 on nVidia GeForce 8600 GT (Driver 6.14.12.7061, 7 Apr 2011).
I have a Logitech mouse but Setpoint is not installed.
I have TS3 installed but this happens even when not running (I only mention this because at one point I had noticed the area of the EVE screen where the TS3 overlay appears flickered occasionally, even when TS3 was not loaded).
Jayem See
Perkone
Caldari State
#23 - 2011-10-06 15:49:22 UTC
I'll add my irritation on this one as well. When doing a lot of window intensive actions is becomes very annoying.

I'm not sure the click and hold thing is entirely the issue. Just another symptom.

I have this problem if I have been clicking around within a window (market for example.) The second my mouse hits the X it just disappears.

My workaround is to drag the window (even just a milimetre) and the X reappears.

I'd love to see this one fixed - I was completely baffled when it first started happening....just after the UI update.

Vista 64 - Cyborg mouse with no software installed. Windowed or not.

Aaaaaaand relax.

CCP Punkturis
C C P
C C P Alliance
#24 - 2011-10-06 16:13:31 UTC
ugh I can't repro this but I'll keep trying

♥ EVE Brogrammer ♥ Team Five 0 ♥ @CCP_Punkturis

Orin Fane
Gentis Adamas Ursas Ventures
#25 - 2011-10-06 18:28:13 UTC
Same Issue. Win7x64, Logitech Mouse, G15 keyboard, SetPoint installed, Fixed-Window mode, Catalyst 11.8

One thing I have noticed which is not mentioned here.

When you bring the mouse cursor up to the corner of the window heading for the controls you will notice you get the tool-tip BEFORE you reach the actual buttons on the corner. If you click then it will close or minimize most of the time. Still usually takes me 2 tries, and yes it is annoying.

So to be clear it looks like the hotspots and the buttons are not over-layed properly.

Hover directly over the control and it disappears and does not function when you click
Hover a little below the control and it functions and you get a tooltip.
Click and miss and the buttons disappear, requiring you to take mouse off window and bring it back.
Bloodpetal
Tir Capital Management Group
#26 - 2011-10-06 19:01:38 UTC
CCP Punkturis wrote:
ugh I can't repro this but I'll keep trying



Well, my video demonstrates it. So you know we're not all loony. :P


Windows 7 x64 - NVidia GTS 8800 - AMD Athlon II X3 455

Best thing is to FRAPS/Record your issues you're having.


If you dont have fraps, I can recommend CamStudio - Free


It requires some setup, make sure you get the lossless, and you can also focus on the specific size area you want to record, so you dont have to do a full screen mega size image ::


http://camstudio.downloadasaurus.com/

Where I am.

Blin Defrau
Universal Frog
#27 - 2011-10-06 22:16:10 UTC  |  Edited by: Blin Defrau
I am plagued by this, too.

I think it happens when you click the "x" and move the mouse (with button down) just a little (1 pixel seems to do it). This somehow seems to trigger the hide buttons animation and the click on the "x" ultimately does nothing. It is really jarring.

I think windows with lots of stuff in it, like market or Char.-info, are affected more than others.
Blue Harrier
#28 - 2011-10-07 10:25:45 UTC
Orin Fane wrote:
Same Issue.

[Some bits removed]

So to be clear it looks like the hotspots and the buttons are not over-layed properly.

Hover directly over the control and it disappears and does not function when you click
Hover a little below the control and it functions and you get a tooltip.
Click and miss and the buttons disappear, requiring you to take mouse off window and bring it back.


I have the same problem on 3 machines, 2 * towers and 1 * laptop all running different GPU's, it often looks to me like the 'hotspot' is too small and I just have to get the mouse pointer in the exact position to click the close X.

very, very annoying

"You wait - time passes, Thorin sits down and starts singing about gold." from The Hobbit on ZX Spectrum 1982.

Fade Dren
The Scope
Gallente Federation
#29 - 2011-10-12 03:15:39 UTC
Just want to add my name to this list ... not a game breaker but just one of those annoying interface errors that causes me to curse my screen once in a while.
CCP Punkturis
C C P
C C P Alliance
#30 - 2011-10-13 09:46:11 UTC
We're looking into this Smile

♥ EVE Brogrammer ♥ Team Five 0 ♥ @CCP_Punkturis

Kiran
Sebiestor Tribe
Minmatar Republic
#31 - 2011-10-13 10:36:59 UTC
I have this problem also, and I can get it to happen each and everytime I wish to close a window or minamize it.
CCP Punkturis
C C P
C C P Alliance
#32 - 2011-10-13 12:43:24 UTC
we're pretty sure we've fixed this issue internally.
I'll let you know when it hits SiSi so you guys who find it really easy to reproduce can try it out.

♥ EVE Brogrammer ♥ Team Five 0 ♥ @CCP_Punkturis

Crystal Liche
ACME Mineral and Gas
#33 - 2011-10-13 23:55:57 UTC
What shocks me is that the GM even had to ask a question about this, you run into it even if you just play for 5 minutes.

It also affects the ability to scroll through multiple info pages.

Makes working with windows in the game annoying.
Fade Dren
The Scope
Gallente Federation
#34 - 2011-10-14 00:58:00 UTC
Crystal Liche wrote:
What shocks me is that the GM even had to ask a question about this, you run into it even if you just play for 5 minutes.


So ... we get a decent and concerned response from a Dev, followed by a possible resolution and all you can think to do is get all arse hot over it ?

I say good day sir.... I say good day.


Destructor1792
Sebiestor Tribe
Minmatar Republic
#35 - 2011-10-15 12:01:35 UTC  |  Edited by: Destructor1792
I'm forever getting this bug..

Open window, browse around, pan the mouse back over to close the window & all the icons vanish!! Move mouse off the window & move it back.. they magically re-appear!!

Do it again & the same thing happens!

No mouse button has been pressed when the icons vanish. Clicking button where they should be and nothing.

They also like to vanish when moving the windows around Roll

Getting this when running the client in windowed mode @ 1920 x 1080

Not actually tried in full screen as I'm usually doing other stuff along side Eve

Not fired a shot in anger since 2011.... Trigger finger is starting to get somewhat itchy.......

Darth Grossmaul
Sebiestor Tribe
Minmatar Republic
#36 - 2011-10-16 07:37:40 UTC  |  Edited by: Darth Grossmaul
Orin Fane wrote:
So to be clear it looks like the hotspots and the buttons are not over-layed properly.

There is another issue with the same bug.

Sometimes i try to click on "minimize window" [ _ ] and the window gets closed [ x ]. Very annoying, because i accidentally close multiple stacked chat channels.

Possible reason is:
a) The hotspot of the buttons isnt exact there where the window controls are positioned.
or
b) The activation spot of the ingame arrow seems to be not on its peak.


The new 3D UI (introduced with Incarna) has problems with getting focus on inactive windows or keep focus on an active window, and that is very annoying!

1. Sometimes you try to write in an active chat window, and without your interaction the window becomes inactive and the rest of the text you typed in gets lost.

2. It also happens very often that the chat imput seems to have problems to recognize your letters if you type very fast...
You type in chatwindow "Hello Fellowers" and the chat recognizes "Helo Felowers". It happens with every doubled letter and appears very often since introduction of new UI. The chat drops doubled letters!
Rascal deJascal
Aliastra
Gallente Federation
#37 - 2011-10-29 13:50:35 UTC
CCP Punkturis wrote:
we're pretty sure we've fixed this issue internally.
I'll let you know when it hits SiSi so you guys who find it really easy to reproduce can try it out.


Thank you very much!

It is not easy to replicate, but the other posts describe the process well. From my naive perspective it seems linked with the disappearing button mechanics and the alignment of the layers, and I would gladly swap disappearing buttons for click stability.

bongpacks
Rules of Acquisition
#38 - 2011-10-30 19:56:30 UTC
Here's how to reproduce it. Open a bunch of info windows and then just try to close them all. Eventually you'll get to one where when you click on the X with a normal every day not weird at all click, you'll notice the window did not close and not only that but the X as well as the minimize and pin icons have completely disappeared and will not re-appear until you move the mouse to another location outside of that window then hover back over the window again. This happens while docked and in space and has nothing to do with Bloodpetal's clicking habits.
Zilero
Aliastra
Gallente Federation
#39 - 2011-10-31 06:44:04 UTC
I think everyone in the game experiences this problem.

How can it be that nobody at CCP has noticed it? Is nobody playing the game at all?

Jeez.

-zil
CCP Punkturis
C C P
C C P Alliance
#40 - 2011-10-31 22:41:04 UTC
the fix is on SiSi now!

would be appreciated if you guys who can reproduce it easily could check if it's fixed there!

♥ EVE Brogrammer ♥ Team Five 0 ♥ @CCP_Punkturis