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We have to pay through Nexon from next April. Question from a "Japan based player"

First post First post
Author
Myxx
The Scope
#101 - 2011-10-28 17:19:47 UTC  |  Edited by: Myxx
Stupid idea, CCP.

Edit: Also, if Nexon truly is this bad, Yes, I would suggest spoofing your IP to get around the redirect to a company who is basically a massive security flaw.
GOUDA JAICO
Aliastra
Gallente Federation
#102 - 2011-10-28 18:58:38 UTC  |  Edited by: GOUDA JAICO
Texty wrote:
GOUDA JAICO wrote:


PS, why thread master use English? Theread master is not Japanese? I think this thread is for Japanese player, and should better to use Japanese mainly ^^ ,,, Ofc, IMO sorry,


I believe this forum is "English only". Ignoring forum rules will result in this thread being locked.
Forum rules wrote:

27. Please use English when posting on the forums.
Please use English when posting on the forums as a courtesy to other players unless the forum channel is specifically created for discussions in another language.



Ofc, Forum rule is very important but, Most Important is a lot of "Japanese players Opinions" atm.
Most JP player cant speak/write/read English as well.
Maybe CCP understanding it well.

Now a lot of / many Japanese Player want to say anything this problems,
Pls check RSS on this Site,

http://blog.livedoor.jp/eveonline/

One of famous site, there is.
They wrote a lot of oipinions in their blog by Japanese.
But there is no english blog ..... :( why??
To regret, but, cuz, most Japanese cant use English as well, but its truth and our situations.
Evidence, If most Japanese can use English, No need Japanese Clients!! Twisted thus, this thread is no need Lol

Under this situations, I said this thread be able to post Opinions by Japanese, Not good Opinions?! is it? Cool
cotton feel
kenkyu unso monodukuri anahori
#103 - 2011-10-28 20:26:42 UTC
The contrary is not carried out to tying up with NEXON as a means which increases a Japanese player.
It is not allowed to provide NEXON with a Japanese player as a means to tie up with NEXON.
It is a fact that many Japanese players have distrust to NEXON.
Many Japanese players trust CCP.
What kind of obstacle does paying directly CCP have?
If CCP provides NEXON with a Japanese player, many excellent players will be resigned.
CCP should give the freedom of fee collection selection to a Japanese player.
Ranka Mei
TANoshii Incorporated
#104 - 2011-10-28 20:43:05 UTC
cotton feel wrote:
The contrary is not carried out to tying up with NEXON as a means which increases a Japanese player.
It is not allowed to provide NEXON with a Japanese player as a means to tie up with NEXON.

E? Nani sore?!

Quote:

What kind of obstacle does paying directly CCP have?

^^ No offense, but I'd say your command of the English language. Clearly you used google translate or something, as the result is quite unintelligible. That's not a judgement, as your English is probably still better than my Japanese, but it does underline, clearly, that an English-only support desk is going to have trouble understanding you.

So, having some sort of middle man who's fluent in your language is probably not as bad an idea as I initially thought.

-- "All your monies AUR belong to us!" -- CCP

Texty
State War Academy
Caldari State
#105 - 2011-10-28 21:02:52 UTC
GOUDA JAICO wrote:

Ofc, Forum rule is very important but, Most Important is a lot of "Japanese players Opinions" atm.
Most JP player cant speak/write/read English as well.
Maybe CCP understanding it well.

Now a lot of / many Japanese Player want to say anything this problems,
Pls check RSS on this Site,

http://blog.livedoor.jp/eveonline/

One of famous site, there is.
They wrote a lot of oipinions in their blog by Japanese.
But there is no english blog ..... :( why??
To regret, but, cuz, most Japanese cant use English as well, but its truth and our situations.
Evidence, If most Japanese can use English, No need Japanese Clients!! Twisted thus, this thread is no need Lol

Under this situations, I said this thread be able to post Opinions by Japanese, Not good Opinions?! is it? Cool

I am aware that many Japanese players have filed a petition concerning this matter in Japanese and CCP has not only replied to them but has even replied to some of them in Japanese. It appears that although not officially announced, CCP is already capable of handling petitions written in Japanese (to some amount). So if the aim is to let CCP know our opinions as much as possible while lacking confidence about our English, I think just filing a petition in Japanese is a much better idea than, in practice, spamming the forum in Japanese.

When you are posting in forums, I assume you would like to have not only CCP but the whole EVE community know your opinion. In that case I don't see much benefit in posting in a language 99% of the reader wouldn't understand.
cotton feel
kenkyu unso monodukuri anahori
#106 - 2011-10-28 21:12:10 UTC
I am sorry to have not conveyed my opinion correctly.




It is good that Japanese players increase in number.
(It ties up with NEXON)
A fee collection window's being restricted to NEXON is that it is not good.
The freedom of selection of a fee collection window should be given to a Japanese player.
Teresa Wisemail
Crelm Toothpaste Co. Ltd.
#107 - 2011-10-28 21:34:51 UTC
I travel back and forth between Japan on a regular basis, so this "forcing another client" deal sounds counter-intuitive (meaning, it's downright stupid). My dad also plays this game while he resides in Japan, and he doesn't speak a lick of Japanese (yes, there are plenty of foreigners living in Japan-- which may be a suprise to close-minded culturally cloistered gnats)-- which means he'll have to somehow navigate through NEXON's non-English site, and use a Japanese client?

That is what I would call cow patty. CCP clearly hasn't thought this through from a business perspective-- it's a glaringly obvious mistake based on naive assumptions about a market. If they can't make reasonable alternatives, they'll be losing some of their current business.
Taedrin
Federal Navy Academy
Gallente Federation
#108 - 2011-10-28 22:15:38 UTC
GOUDA JAICO wrote:
Texty wrote:
GOUDA JAICO wrote:


PS, why thread master use English? Theread master is not Japanese? I think this thread is for Japanese player, and should better to use Japanese mainly ^^ ,,, Ofc, IMO sorry,


I believe this forum is "English only". Ignoring forum rules will result in this thread being locked.
Forum rules wrote:

27. Please use English when posting on the forums.
Please use English when posting on the forums as a courtesy to other players unless the forum channel is specifically created for discussions in another language.



Ofc, Forum rule is very important but, Most Important is a lot of "Japanese players Opinions" atm.
Most JP player cant speak/write/read English as well.
Maybe CCP understanding it well.

Now a lot of / many Japanese Player want to say anything this problems,
Pls check RSS on this Site,

http://blog.livedoor.jp/eveonline/

One of famous site, there is.
They wrote a lot of oipinions in their blog by Japanese.
But there is no english blog ..... :( why??
To regret, but, cuz, most Japanese cant use English as well, but its truth and our situations.
Evidence, If most Japanese can use English, No need Japanese Clients!! Twisted thus, this thread is no need Lol

Under this situations, I said this thread be able to post Opinions by Japanese, Not good Opinions?! is it? Cool


The main reason why this forum is English-only is because the forum moderators speak English. If people were allowed to speak in whatever language they like, it would become very difficult for moderators to do their job. For all they know, people are making threats, using incredibly vulgar language, posting GM correspondence, describing exploits or any other number of rule violations.

Back onto the main topic:

1) I am incredibly upset that ANY EVE Online player is being discriminated against based on their country of origin. China is one thing, where the local laws requires a Chinese company to operate the MMO. But there are no laws in Japan (as far as I know, at least) which prohibit Japanese people from purchasing or playing a video game from another country. TBH, I liken this to saying that everyone with colored skin must do business with a provider "optimized for interfacing with people of colored skin". Do you see now why it might be considered unethical to coerce customers into certain billing methodologies based off of their race or country of residence?

2) This doesn't even make good business sense. Japanese players are now forced to maintain TWO separate accounts in order to play the game? Business sense 101 dictates that you want to make it AS EASY AS POSSIBLE for people to give you their money. The harder you make it, the fewer customers you get.

3) What about non-Japanese players who happen to live in Japan? Why should they be forced to use Google Translate to navigate through Nexon's website (their english site does not list EVE Online, as far as I can see). Yeah, I realize there are few, if any, people who fall into this category.
DORANEKO
kenkyu unso monodukuri anahori
#109 - 2011-10-28 23:48:17 UTC
I think.
EVE is a great game.P
Seen from a Japanese player, NEKUXON management is the lowest.XX
I've been charged to register the game so CCP.
To the existing players, of being forced to get ID for NEKUSON is really unpleasant
Brooks Puuntai
Solar Nexus.
#110 - 2011-10-29 00:44:45 UTC
CCP really knows how to pick their partner companies. First they choose Sony which as we all know has been hacked multiple times. Now Nexon who is notorious with horrible account security and bad customer support. Added to the fact that they charge 2x/3x over the USD equivalent for their games.

CCP's Motto: If it isn't broken, break it. If it is broken, ignore it. Improving NPE / Dynamic New Eden

Decus Daga
Unfit for Duty
#111 - 2011-10-29 01:38:23 UTC
Well ****. Im heading out to japan in a few weeks to visit family grr. Was going to get my brother in law onto eve now there's a japanese client but bugger me o.0

What a damn joke :s
Ranger 1
Ranger Corp
Vae. Victis.
#112 - 2011-10-29 01:55:51 UTC
I'm still waiting to see evidence that Nexon has problems protecting users billing and payment information. So far, I really haven't seen any.

The only thing I have seen are some issues with people breaking their pin security and gaining access to the accounts to take control of them and siphon off their in game assets. Not the same thing as your billing information.

While that is regrettable, in this case the Nexon ID is simply another layer of security on top of CCP's security. Even if they brute force Nexons pin system, they have no better chance of gaining access to the actual EVE account than they ever had.

I realize that Nexon is in the middle of a lot of bad press, and perhaps it is deserved... but having a local billing portal for a nation that is well known as being primarily monolingual is by no stretch of the imagination a discriminatory act. In fact, most would deem it considerate and simply good business.

As I said before, if I were playing a Japanese based game I certainly wouldn't want anything "lost in translation" when dealing with my money.

With Nexon promoting this, our main worry is going to be EVE's capability to handle the influx of new players.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.

Majuan Shuo
GoonWaffe
Goonswarm Federation
#113 - 2011-10-29 02:49:34 UTC
CCP Navigator wrote:
Just wanted to jump in and clarify some things.

Firstly, the 3000 Yen price is inaccurate and the monthly price will be substantially less. As far as I am aware, the final prices have not been set but that figure is extremely high.

Nexon will be handling our billing for the localized client and payment security, is of course, a high priority for them. They are one of the biggest publishers in Japan.



You guys have to have some masochistic drive that compels you to make bad decisions that will almost certainly lead to a drop in subscriptions.

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths." - Abrazzar

Teresa Wisemail
Crelm Toothpaste Co. Ltd.
#114 - 2011-10-29 04:02:13 UTC  |  Edited by: Teresa Wisemail
Furthermore, Nexon is known to have billing & customer support issues besides the repeating cases of losing private info of customers to hackers. They are also fairly famous among Japanese gamers for freezing accounts without warning, and not responding at all to inquiries concerning such account freezes (supposedly due to "suspicious account activity"). Even if that doesn't mean your EVE account is compromized, it will sever the only means of access for players located in Japanese IPs (which is technologically regressive for a company that touts innovation).

That's the primary reason why Nexon's games are primarily aimed at novice gamers who are not all that security savvy. EVE will only whet the appetite of hard-core gamers in Japan, and they'll never consider having anything to do with Nexon. It's like handing over your credit card to a friendly guy you just met at a bar in Italy-- you won't do it unless you have an amazing lack of brain cells.

Unless CCP thinks their potential clientele in Japan are tween boys and girls (or bored housewives), Nexon is a fairly stupid choice. Anybody who has been in the Japanese network-based (and mobile games) scene would know this. CCP needs to do more research because they'll basically lose money on this deal (and customers).
Tommy Laughingface
The Scope
Gallente Federation
#115 - 2011-10-29 04:09:01 UTC
and trust.
Yahiro Sevenseas
Deep Core Mining Inc.
Caldari State
#116 - 2011-10-29 04:10:07 UTC
I oppose.
If the payment for nexon is accepted, Japanese Alliances will be destroyed partially.
Ranger 1
Ranger Corp
Vae. Victis.
#117 - 2011-10-29 04:32:14 UTC
Teresa Wisemail wrote:
Furthermore, Nexon is known to have billing & customer support issues besides the repeating cases of losing private info of customers to hackers. They are also fairly famous among Japanese gamers for freezing accounts without warning, and not responding at all to inquiries concerning such account freezes (supposedly due to "suspicious account activity"). Even if that doesn't mean your EVE account is compromized, it will sever the only means of access for players located in Japanese IPs (which is technologically regressive for a company that touts innovation).

That's the primary reason why Nexon's games are primarily aimed at novice gamers who are not all that security savvy. EVE will only whet the appetite of hard-core gamers in Japan, and they'll never consider having anything to do with Nexon. It's like handing over your credit card to a friendly guy you just met at a bar in Italy-- you won't do it unless you have an amazing lack of brain cells.

Unless CCP thinks their potential clientele in Japan are tween boys and girls (or bored housewives), Nexon is a fairly stupid choice. Anybody who has been in the Japanese network-based (and mobile games) scene would know this. CCP needs to do more research because they'll basically lose money on this deal (and customers).


Could you post a link to something that gives an idea of many people have had their billing/payment information compromised?

I can't find any, only people speaking of somebody highjacking their character.

I'm still not sure how teaming up with one of the biggest and most successful publishers in the world is going to lose CCP accounts.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.

Tommy Laughingface
The Scope
Gallente Federation
#118 - 2011-10-29 04:42:46 UTC  |  Edited by: Tommy Laughingface
Ranger 1 wrote:

Could you post a link to something that gives an idea of many people have had their billing/payment information compromised?

I can't find any, only people speaking of somebody highjacking their character.

I'm still not sure how teaming up with one of the biggest and most successful publishers in the world is going to lose CCP accounts.


If you cannot read Japanese, where is the point in posting the links to those Japanese pages we know?
If you are so eager to find, why don't you google it "NEXON, Account Hack, Privacy" these words will show something you in English as well?

http://game.watch.impress.co.jp/docs/news/20101026_402746.html

Here is an example of Japanese game news website "Game Watch" article on NEXON.
The article writer's Nexon account was hacked, and all his cash in the account was gone, and he reported this to NEXON which gave no support, he reported to police, and his lawyer as well with no solution.

I also had an experience of hack, my character was hacked, my gmail hacked right after this, sending spams to all my address book...
It was terrible.
Cheekything
Aliastra
Gallente Federation
#119 - 2011-10-29 05:26:51 UTC
I can fully understand that the Japanese community may not want to put their money in the trust of a company with a bad reputation.

It does seem really odd that CCP are using NEXON rather than someone we all know and love aka Paypal.

I do feel sorry for anyone who has to use it for their accounts as well it's a bit unfair to force someone to use them.
Tommy Laughingface
The Scope
Gallente Federation
#120 - 2011-10-29 05:30:13 UTC  |  Edited by: Tommy Laughingface
Cheekything wrote:
I can fully understand that the Japanese community may not want to put their money in the trust of a company with a bad reputation.

It does seem really odd that CCP are using NEXON rather than someone we all know and love aka Paypal.

I do feel sorry for anyone who has to use it for their accounts as well it's a bit unfair to force someone to use them.


Thank you for your sympathy.
Unfortunately, Paypal is not known "at all" in Japan.
And that means majority of Japanese would not trust Paypal, because they don't know it.
Japan is a peculiar nation...