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Issues, Workarounds & Localization

 
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splash screen, process in task bar and then nothing
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Sarin Skord
Doomheim
#1 - 2013-03-02 02:14:00 UTC
This started yesterday with constant crashes to desktop, so i reinstalled and today im stuck in the launcher.

After clicking play in the launcher there is no login screen but the process is in the task bar.

so far ive tried erasing the cache and settings form the launcher and manually, reinstalled the game,add the font, add the path to the game icon launcher, updated all my drivers and windows update.


Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
Processor: AMD FX(tm)-4100 Quad-Core Processor (4 CPUs), ~3.6GHz
Memory: 8192MB RAM
DirectX Version: DirectX 11
DX Setup Parameters: Not found
Card name: NVIDIA GeForce GT 430
Dimmack Tanaka
GoonWaffe
Goonswarm Federation
#2 - 2013-03-02 03:54:17 UTC
Hi, I had the exact same problem today and it turns out that a custom plugin for Teamspeak (TS Overlay) was crashing and making Eve crash too. All I had to do was disable the plugin and everything was working.

Here's the crash info I could get from administrative tools.

Faulting application name: ExeFile.exe, version: 2013.2.48.3842, time stamp: 0x511b6a0c
Faulting module name: ts3overlay_hook_win32.dll, version: 3.7.8.0, time stamp: 0x5075d352
Exception code: 0xc0000005
Fault offset: 0x000431b9
Faulting process id: 0x12dc
Faulting application start time: 0x01ce16f941dae1dd
Faulting application path: D:\Program Files (x86)\CCP\EVE\bin\ExeFile.exe
Faulting module path: C:\Program Files (x86)\TeamSpeak 3 Client\plugins\ts3overlay\ts3overlay_hook_win32.dll
Report Id: 8158a134-82ec-11e2-8b59-e82be8ef9ce1
Sarin Skord
Doomheim
#3 - 2013-03-02 04:01:41 UTC
thank you for the reply, but i dont have TS installed and ive just reinstalled the game in a formated external drive.
Dimmack Tanaka
GoonWaffe
Goonswarm Federation
#4 - 2013-03-02 04:06:11 UTC
Sarin Skord wrote:
thank you for the reply, but i dont have TS installed and ive just reinstalled the game in a formated external drive.



If you go in the start menu, run... and type in "dxdiag" without the quotes, does it run on the first time or nothing happen?

Also, check in the Event Viewer for crash log (Start menu, run, "eventvwr.msc", Windows Logs, Application).
Sarin Skord
Doomheim
#5 - 2013-03-02 04:15:54 UTC  |  Edited by: Sarin Skord
DXDIAG starts normaly but there is three errors in the log,error to download this WmiApRpl (WmiApRpl). and DWORD

EDIT.- Thanks for the help the logs are not in english but ive filed a petition
Sarin Skord
Doomheim
#6 - 2013-03-02 14:51:29 UTC
well im bored no solution to this i didnt resub to be playing computer voodoo in my free time, here is the specs in case somebody has the same problem.


DXDIAG
Nekronautt
Imperial Academy
Amarr Empire
#7 - 2013-03-02 15:13:08 UTC  |  Edited by: Nekronautt
I'm having the exact same problem. Following this allowed me to get into game twice yesterday, but it seems I have to do this EVERY TIME i want to play.

Make sure you delete the launcher shortcut in your eve files as well
Sofia Kuovo wrote:
Found this fix to my launcher issue in a different thread:

Neok Skywalker wrote:

Got an answer via petition and it works fine now:

1. Delete the Launcher folder which can be found in your EVE Online client folder.
2. Download the launcher installer from the following URL:

http://cdn1.eveonline.com/EveOnlineLauncher/launcherInstaller/EVEOnlineLauncher_1_32_tq.exe

3. Once downloaded can you run the .exe file and direct the launcher to your client installation when prompted.
4. Once the launcher installation is complete can you start the launcher using the 'EVE Online Launcher' link which can be found in your clients folder. You should then be able to log into the client as normal. If you notice that your account settings have been cleared, then please try closing the client and also the launcher and then restarting the client. Hopefully they will be available.
Sarin Skord
Doomheim
#8 - 2013-03-02 15:50:59 UTC
Nekronautt wrote:
I'm having the exact same problem. Following this allowed me to get into game twice yesterday, but it seems I have to do this EVERY TIME i want to play.

Make sure you delete the launcher shortcut in your eve files as well
Sofia Kuovo wrote:
Found this fix to my launcher issue in a different thread:

Neok Skywalker wrote:

Got an answer via petition and it works fine now:

1. Delete the Launcher folder which can be found in your EVE Online client folder.
2. Download the launcher installer from the following URL:

http://cdn1.eveonline.com/EveOnlineLauncher/launcherInstaller/EVEOnlineLauncher_1_32_tq.exe

3. Once downloaded can you run the .exe file and direct the launcher to your client installation when prompted.
4. Once the launcher installation is complete can you start the launcher using the 'EVE Online Launcher' link which can be found in your clients folder. You should then be able to log into the client as normal. If you notice that your account settings have been cleared, then please try closing the client and also the launcher and then restarting the client. Hopefully they will be available.




Thank you ive tried it and it didnt work, process remains in the taskbar and repair tool says everything is ok.
Sarin Skord
Doomheim
#9 - 2013-03-02 20:18:57 UTC  |  Edited by: Sarin Skord
there is a proble related with this 'SHGetFolderPath' here are the logs. still waiting for petition response.

EDIT.- LOGS
Sarin Skord
Doomheim
#10 - 2013-03-04 15:32:59 UTC
Thank you all for your responses problem is been solved, the path to localapp/ccp7etc was corrupted.