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Windows 8 Support - Feedback Requested

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Adrian Snake
Aliastra
Gallente Federation
#101 - 2013-01-24 13:44:50 UTC
Sergeant Acht Scultz wrote:
Adrian Snake wrote:
... microsoft!


Quote:
Can't even drive my ship without crashing, coming back and then see myself in a capsule...


Microsoft Win8 does not drive space ships coded from another age. Lol

Can you please post your CPU and MB specs:

Manufacturer, type,version (ex lynfield, 1st generation/3rd generation i5/i7/AMD/whatever etc), thanks



By Manufacture, Dell

Desktop Computer

Intel Core i7-3770 CPU @ 3.40 GHz

Ram: 12GB
Memory:2TB
Windows 8



And also I have EVE on steam, it wont show compatability tab as a go into properties HOWEVER for steam It does so I am going to have to assume as I run STEAM in Windows 7 mode that when I run other games from it, it will be in windows 7 mode too?
Blue Harrier
#102 - 2013-01-24 16:03:44 UTC
A problem with todays patch under Windows 8.

I don’t think this is a CCP problem more like a user problem but I’ll post it here and see if others have the same problem and also my ‘fix’.

Over the last couple of days I’ve changed the operating system on my Dell Inspiron laptop from Windows 7 to Windows 8 Pro Upgrade. The Eve client was already installed on a second partition so it was a simple matter of running Eve from within Windows 8 to get the Metro icon and install DirectX files as needed.

Yesterday Eve worked fine and ran as normal just like under Windows 7. However today after downtime I ran Eve from the desktop by clicking the pinned icon on the taskbar and everything went ‘base over apex’ to be polite.

Eve started and the client reported a Protocol mismatch and a black window opened stating a new build was available and would I like to download it. Clicking OK downloaded the patch and I was required to close the client when the patch would install. Unfortunately the patch did not install and the launcher then started to check the client and hung at 14%.

It seems the patch did not actually download even though the downloader said it did (I did a search and was unable to find it anywhere on the laptop).

The actual problem is caused by me starting Eve from the pinned icon on the taskbar, this points direct to the ExeFile.exe not to the Launcher or Eve.exe file. This caused the launcher to be bypassed and the incorrect patching system to start, thereby failing to patch the client.

I copied the patch via a flash drive from another PC running Windows 7 and pasted it into the Eve folder then ran the Launcher from the Shortcut icon on the desktop not the task bar and the client patched correctly. It should have also worked if I had run the launcher directly without copying the file but again it didn’t and the launcher hung at 14% checking the files.

So for anyone running Eve under Windows 8, make sure you run the launcher either from the Metro icon or from a shortcut on your desktop when you start Eve not the file direct from the pinned icon on your taskbar it may not patch your client correctly.

As a side note to CCP the Metro icon still says Eve Online:– Trinity you might like to fix that.

"You wait - time passes, Thorin sits down and starts singing about gold." from The Hobbit on ZX Spectrum 1982.
Adrian Snake
Aliastra
Gallente Federation
#103 - 2013-01-25 05:40:48 UTC
Note: If anyone knows how to run EVE itself on windows 7 compatibility mode please share, I have it on STEAM so since it wont show the option in properies as I rightclick the desktop icon, I did it to STEAM and it didn't really make a difference. I still crash as I lock onto things or hell, even during warp. Now it's getting annoying to do exploration.
Blue Harrier
#104 - 2013-01-25 12:59:36 UTC
To set Eve to use a compatibility mode do the following, you may need all or only some of the steps depending on how you already have your computer set up. As I don’t use compatibility mode to run Eve I give no guarantee this will work for you.

From the metro interface click the ‘Desktop’ icon
On the desktop click the folder icon on the left of the taskbar, it may open as a Library view
Click the ‘Computer’ section to open the computer disk and file browser
Use this to navigate to the folder in which you have installed Eve

I’m not sure how Eve is installed with Steam as I’ve not installed it under Windows 8 but you would need to look somewhere in '\Steam\SteamApps\Common\whatever steam has installed here for eve'

Start with the following files in order, try setting up compatibility mode for each file then testing if Eve will run.

To set compatibility mode, right click each file and from the popup menu select ‘Properties’ and from this window click the ‘Compatibility’ tab. I leave you to adjust the settings or use the automatic system as you require.

Start with \CCP\Eve\bin\ExeFile.exe

Then work back with each of the following testing each change,
\CCP\Eve\Launcher\Launcher.exe,
\CCP\Eve\eve.exe

Note: the above files may not have the extensions (.exe) visible unless you have turned on ‘File name extensions’ from the ‘View’ menu at the top of the file browser window.

Good luck.

"You wait - time passes, Thorin sits down and starts singing about gold." from The Hobbit on ZX Spectrum 1982.
Adrian Snake
Aliastra
Gallente Federation
#105 - 2013-01-25 16:34:50 UTC
Blue Harrier wrote:
To set Eve to use a compatibility mode do the following, you may need all or only some of the steps depending on how you already have your computer set up. As I don’t use compatibility mode to run Eve I give no guarantee this will work for you.

From the metro interface click the ‘Desktop’ icon
On the desktop click the folder icon on the left of the taskbar, it may open as a Library view
Click the ‘Computer’ section to open the computer disk and file browser
Use this to navigate to the folder in which you have installed Eve

I’m not sure how Eve is installed with Steam as I’ve not installed it under Windows 8 but you would need to look somewhere in '\Steam\SteamApps\Common\whatever steam has installed here for eve'

Start with the following files in order, try setting up compatibility mode for each file then testing if Eve will run.

To set compatibility mode, right click each file and from the popup menu select ‘Properties’ and from this window click the ‘Compatibility’ tab. I leave you to adjust the settings or use the automatic system as you require.

Start with \CCP\Eve\bin\ExeFile.exe

Then work back with each of the following testing each change,
\CCP\Eve\Launcher\Launcher.exe,
\CCP\Eve\eve.exe

Note: the above files may not have the extensions (.exe) visible unless you have turned on ‘File name extensions’ from the ‘View’ menu at the top of the file browser window.

Good luck.



Did it just now going to test it, thanks.
Adrian Snake
Aliastra
Gallente Federation
#106 - 2013-01-25 16:59:16 UTC
Worked for abit until I crashed while being locked on. Darn.
Yuliya Yazria
Royal Amarr Institute
Amarr Empire
#107 - 2013-01-26 05:52:59 UTC  |  Edited by: Yuliya Yazria
Skimmed through the thread, forgive me if someone else has already posted a solution to my problem and I missed it.

Immediately after logging in (after the "Processing Bulk Data" message), I receive socket closed errors instead of being shown the Character Selection screen. Clearing caches, starting the client in Safe Mode, changing the client's port to the alternate setting, using the Repair tool, and re-installing the client do nothing to resolve the issue. The last time this happened (Retribution 1.0.11, I believe) it resolved itself when I logged on from my workplace's network to check my skill queue. I don't know enough about networking or software to attribute this as anything except a freak coincidence.

When the client is working, I have none of the problems such as crashes and random disconnections that other people are experiencing, but patches seem to stop something on my system from connecting to Tranquility correctly.

Sony Vaio S 13" (i5-3120M, HD 4000, NVidia GT 640M LE 1GB, 12GB RAM, Intel 330 180GB) running Windows 8 Pro x64, which was upgraded from Windows 7 Home Premium.

I'm happy to supply any data dumps or logs if they are required.

(EDIT: Forgot to mention, I'm not running in any compatibility mode. Apart from client settings, everything is set to default.)
Blue Harrier
#108 - 2013-01-26 12:57:36 UTC
I’ll assume you’re using a laptop and also connecting via WiFi if so then I’ve found a small problem with my Dell laptop that may (or likewise may not) have a bearing on your socket closed problem.

I’m on ADSL 2+ and live a long way from my local exchange so to keep an eye on the broadband statistics I run Routerstats 6.8e to monitor the connection. Under Windows 7 this always worked flawlessly but since upgrading to Windows 8 Pro on the same machine I noticed every now and then the graph would report a short ‘dropout’ as thought the connection between the laptop and router was lost. I would also get ‘Connection Reset by server’ message from Firefox around the same time.

Over the last few days I’ve experimented with various settings, and hopefully fixed the problem. I navigated to the wireless adapter settings and turned off IPV6 (just un-tick the box).

I wonder if this is akin to your socket closed problem and wonder if you would like to try turning off the IPV6 setting just as an experiment.

Regards, Blue.

"You wait - time passes, Thorin sits down and starts singing about gold." from The Hobbit on ZX Spectrum 1982.
Adrian Snake
Aliastra
Gallente Federation
#109 - 2013-01-27 21:20:17 UTC
Has there been any update on any fix or news about Windows 8 with Eve? Ex. Don't crash while warping/target locking.
Hazen Koraka
HK Enterprises
#110 - 2013-01-28 13:37:17 UTC
For compatibility mode, right click the executable for eve, properties - go to compatibility settings, choose Windows 7 from the drop down. Apply changes, and test. It might work (at a long shot)...

Exploration is Random. Random is Random... or is it?! http://docs.python.org/2/library/random.html
Jee Audanie
Savoy Technologies
#111 - 2013-01-28 22:35:49 UTC  |  Edited by: Jee Audanie
Few issues that I have had (note I have only ever played EVE on Windows 8):


  • Since retribution the number of socket closed errors I have had have been quite high
  • Since 4 patches ago, EVE decides it does not want to load the client, some basic work arounds have been compatibility mode and/or run as administrator or even uninstalling eve completely.
  • At times even can use up to 950MB of Memory at a time (just before it decides that later on it will not load again)


Those are the main two issues when running one or multiple clients that I have had
Adrian Snake
Aliastra
Gallente Federation
#112 - 2013-01-29 23:49:54 UTC
Jee Audanie wrote:
Few issues that I have had (note I have only ever played EVE on Windows 8):


  • Since retribution the number of socket closed errors I have had have been quite high
  • Since 4 patches ago, EVE decides it does not want to load the client, some basic work arounds have been compatibility mode and/or run as administrator or even uninstalling eve completely.
  • At times even can use up to 950MB of Memory at a time (just before it decides that later on it will not load again)


Those are the main two issues when running one or multiple clients that I have had



My issues are just crashing randomly during a fight or just completely random. Ruining my moments. I have attempted compatibility mode AND administrator yet this has not cured it. Trying to get W7 for birthday :/
Jee Audanie
Savoy Technologies
#113 - 2013-01-30 00:33:04 UTC
Adrian Snake wrote:
Jee Audanie wrote:
Few issues that I have had (note I have only ever played EVE on Windows 8):


  • Since retribution the number of socket closed errors I have had have been quite high
  • Since 4 patches ago, EVE decides it does not want to load the client, some basic work arounds have been compatibility mode and/or run as administrator or even uninstalling eve completely.
  • At times even can use up to 950MB of Memory at a time (just before it decides that later on it will not load again)


Those are the main two issues when running one or multiple clients that I have had



My issues are just crashing randomly during a fight or just completely random. Ruining my moments. I have attempted compatibility mode AND administrator yet this has not cured it. Trying to get W7 for birthday :/

Yeah, Repair tool just decided to have a DB Error and now I cannot get EVE to install properly or open. The two payload files are always around 500MB to little
Yuliya Yazria
Royal Amarr Institute
Amarr Empire
#114 - 2013-01-30 05:57:26 UTC
Blue Harrier wrote:
I’ll assume you’re using a laptop and also connecting via WiFi if so then I’ve found a small problem with my Dell laptop that may (or likewise may not) have a bearing on your socket closed problem.

I’m on ADSL 2+ and live a long way from my local exchange so to keep an eye on the broadband statistics I run Routerstats 6.8e to monitor the connection. Under Windows 7 this always worked flawlessly but since upgrading to Windows 8 Pro on the same machine I noticed every now and then the graph would report a short ‘dropout’ as thought the connection between the laptop and router was lost. I would also get ‘Connection Reset by server’ message from Firefox around the same time.

Over the last few days I’ve experimented with various settings, and hopefully fixed the problem. I navigated to the wireless adapter settings and turned off IPV6 (just un-tick the box).

I wonder if this is akin to your socket closed problem and wonder if you would like to try turning off the IPV6 setting just as an experiment.

Regards, Blue.


Correct on both counts.

I have noticed that my laptop seems to lose WiFi connectivity more frequently than would be regarded normal - this was upgraded to Windows 8 a few days after I bought it, and the WiFi worked properly in Windows 8. It's not enough to make me revert to Windows 7, but it is irritating - I'll try your workaround, maybe it's a bug Microsoft missed. Thanks!

Posting to notify whoever's reading that the problem I described in my last post has mysteriously vanished as of Retribution 1.0.14. I very recently installed some overdue updates for Windows, so it looks like my particular problem was on the Windows side and not the EVE client's.
Zhantii
Ministry of War
Amarr Empire
#115 - 2013-01-30 16:07:05 UTC
The only problem i have so far is maximizing the game after tabbing out, sometimes it takes 5-6 tries before the game actualy maximizes, it kinda does maximize but all i can see is a tiny box with a part of the game screen and then i need to tab back to windows and redo the process before i get the game to "fully" maximize, this also happens alot more when running 2 clients.

It can be a nvidia driver problem but its the only game that does it :)

Other then that win8 works superb for EVE, running at 340FPS using i7 with a 670 OC, also running monitor at 144hz
Hazen Koraka
HK Enterprises
#116 - 2013-01-31 08:26:12 UTC
Zhantii wrote:
The only problem i have so far is maximizing the game after tabbing out, sometimes it takes 5-6 tries before the game actualy maximizes, it kinda does maximize but all i can see is a tiny box with a part of the game screen and then i need to tab back to windows and redo the process before i get the game to "fully" maximize, this also happens alot more when running 2 clients.

It can be a nvidia driver problem but its the only game that does it :)

Other then that win8 works superb for EVE, running at 340FPS using i7 with a 670 OC, also running monitor at 144hz


I don't think it's a driver problem (Im using the WHQL qualified latest drivers on a Geforce GTX 690 OC). 340 fps? Wow, I'd better check what my system is pumping out. Then again, anything above 60fps is overkill :)

Exploration is Random. Random is Random... or is it?! http://docs.python.org/2/library/random.html
Sergeant Acht Scultz
School of Applied Knowledge
Caldari State
#117 - 2013-01-31 10:48:39 UTC  |  Edited by: Sergeant Acht Scultz
Zhantii wrote:
The only problem i have so far is maximizing the game after tabbing out, sometimes it takes 5-6 tries before the game actualy maximizes, it kinda does maximize but all i can see is a tiny box with a part of the game screen and then i need to tab back to windows and redo the process before i get the game to "fully" maximize, this also happens alot more when running 2 clients.

It can be a nvidia driver problem but its the only game that does it :)

Other then that win8 works superb for EVE, running at 340FPS using i7 with a 670 OC, also running monitor at 144hz


I'm running around 230+ FPS but still have these freeze things messing, landing on some populated gate/station (Jita) becomes tricky and once you get control back it's too late (null fleet).

Watched MSCONFIG 1st startup tab just noticed this win version has an option for your pross cores, by default this one is 1. Things got a little better once I've check 4, haven't touched memory settings.
Now I can warp from gate to gate and 10/15 ships on grid don't make me crash or freeze for 20/30sec anymore.

Try it out and see if changes something for you guys, if don't put it back like it was by default.
Hit windows touch+r on your keyboard then type "msconfig", on second tab hit "advanced settings" and check "cores" box, scroll to max number of your pross cores number, confirm and reboot.

Maybe it's not related at all, maybe it's something on CCP server side or whatever crap, but for me this changed some stuff and things got "interesting"


Edit: 27/02/2013 made a little test for the loading part issue and looked at my FPS to see what would happen.

0.5 system, about 40 in local.
Test 1 -warp at random belt (x 10) shoot torps or HM's +use drones killing differnt rats: average FPS 350 -lower 44-higher 450

Test 2 -Dock, undock, redock wait a couple seconds in between: dock max 850FPS min 450 -undock: max 350 min 210

Couldn't reproduce the whatever thing at some point made my FPS drop at 44 - no crash -no dump file available

removed inappropriate ASCII art signature - CCP Eterne
Moros Judge
NPC Corp Tax Is Too Damn High
#118 - 2013-02-06 04:41:14 UTC
I just upgraded my custom-built PC to Windows 8. I am having a similar problem as others where I get randomly disconnected from EVE. More clients seems to drastically increase the probability of the disconnect. I'm fairly sure it's a problem between EVE and Windows 8; not the NIC drivers. I swapped harddrives and tried the EXACT same hardware on Windows 7 with no issue. Shocked I set up a constant ping test to my local wireless access point and determined that the EVE client actually shuts down my connection entirely. I have tried to recreate this disconnect with other applications (downloaded a 2GB file, load test software, etc). My computer did not drop a single packet for two solid days until immediately after running the EVE client. I tried two different NICs (Cisco AE1000 and Belkin N900 DB) but both have the same issue. I use FIOS with the MI424WR-GEN2 wireless access point, but I'm sure that it's not the problem because Windows 7 does not experience this issue. Both Windows 7 and Windows 8 builds have nearly the same software installs (Skype is the only difference).

So I think I have eliminated hardware, drivers, access point, and configuration, but EVE client still temporarily kills my network connection.

Anyone with any ideas? QuestionQuestionQuestion
Mohr Cowbell
KarmaFleet University
#119 - 2013-02-09 22:17:19 UTC
While I haven't had any problems with Eve itself after upgrading from Windows 7 to Windows 8 Pro, I can't get the Mumble overlay to work with it anymore. Using latest release (as of this post) of Nvidia drivers, and Mumble 1.2.4 RC1.
Mohr Cowbell
KarmaFleet University
#120 - 2013-02-09 23:13:19 UTC  |  Edited by: Mohr Cowbell
Moros Judge wrote:
I just upgraded my custom-built PC to Windows 8. I am having a similar problem as others where I get randomly disconnected from EVE. More clients seems to drastically increase the probability of the disconnect. I'm fairly sure it's a problem between EVE and Windows 8; not the NIC drivers. I swapped harddrives and tried the EXACT same hardware on Windows 7 with no issue. Shocked I set up a constant ping test to my local wireless access point and determined that the EVE client actually shuts down my connection entirely. I have tried to recreate this disconnect with other applications (downloaded a 2GB file, load test software, etc). My computer did not drop a single packet for two solid days until immediately after running the EVE client. I tried two different NICs (Cisco AE1000 and Belkin N900 DB) but both have the same issue. I use FIOS with the MI424WR-GEN2 wireless access point, but I'm sure that it's not the problem because Windows 7 does not experience this issue. Both Windows 7 and Windows 8 builds have nearly the same software installs (Skype is the only difference).

So I think I have eliminated hardware, drivers, access point, and configuration, but EVE client still temporarily kills my network connection.

Anyone with any ideas? QuestionQuestionQuestion


The only thing I can think of, is possibly a software firewall causing the issue. If you're using one (and not the built in firewall) it may need to be updated.