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Making Public a Grievance with CCP to show how they care about there Customer base

First post
Author
Shipasta
Federal Navy Academy
Gallente Federation
#1 - 2013-01-26 00:09:05 UTC
Hi every one from the eve comunity,

I would like to post a public grievance I have with CCP and show how a loyal suporter and customer of this fine game is treated when asking for assistance to rectify his mistakes

I have currnently been punnished for succumbing to the temtation of recieving isk form an isk seller, and I now know that it breachs section 6.B of the ELUA

First off I would like to apologize to the player base for my breach of the ELUA if my actions have caused any harm to you I am truly sorry and I ask of your forgivness for my act,

I have offered a sincer apology to CCP and also brought aother 6 PLEX though the proper and sanctioned method provied by CCP so to show I will follow the game rules.

I have then since found that due to my wallet being negitive 3 billion isk I cannot even sell the plex to fix my deficit.

I then looked back over my paypal account and found in the last 18 months I have spent $1900 with CCP on PLEX and subscriptions. I feel that a little good will is deserved and asked that they make my wallet to a playable balance so that I may sell the plex and continue to enjoy playing eve.

I was refused this. now I know I have done the wrong thing and the rules were broken but I dont feel 100% responcible. CCP has made a free trade systen that is so easily exploited for RMT and has dont nothing substantial to change this. Its like going to a class roon and handing out candy to kids and then saying DONT EAT THE CANDY OR YOU WILL BE EXPELLED.

Also the isk seller that did the tempting and advertised the isk at a conciderable lower amount then CCP is still playingeve with out concerquince.

Im not the only one that makes mistakes. CCP I have endured many of your mistakes and forgiven them for example the unified inventory being brounght to Tranquility before it was ready with so many bugs that cause endless frustration, the many nerfs of great parts in the game. the ever increasing inflation of the market yet there is no increase of income for the new player base running missions making ships and moduals out of there reach, the captanis quarters that made my client crash every time I entered them many patches ago. Dust being brought to the server without asking what your current player base felt about it.

CCP im only human and I do make mistakes. I have aploagised to you and your player base and shown remorse for my actions and in good will spent another $104.97 on plex to show im willing to play by the rules. If this isnt enough to get a little good will from your company then I feel my time playing EVE online is over.

Take care every one and fly safe.
Rengerel en Distel
#2 - 2013-01-26 00:14:42 UTC
sell plex with alt, donate isk to main?

BTW, you're not going to get much sympathy from the general eve community. RMTers should be banned, in my opinion.

With the increase in shiptoasting, the Report timer needs to be shortened.

ACE McFACE
Federal Navy Academy
Gallente Federation
#3 - 2013-01-26 00:15:57 UTC
Shipasta wrote:
Hi every one from the eve comunity,

I would like to post a public grievance I have with CCP and show how a loyal suporter and customer of this fine game is treated when asking for assistance to rectify his mistakes

I have currnently been punnished for succumbing to the temtation of recieving isk form an isk seller, and I now know that it breachs section 6.B of the ELUA

First off I would like to apologize to the player base for my breach of the ELUA if my actions have caused any harm to you I am truly sorry and I ask of your forgivness for my act,

I have offered a sincer apology to CCP and also brought aother 6 PLEX though the proper and sanctioned method provied by CCP so to show I will follow the game rules.

I have then since found that due to my wallet being negitive 3 billion isk I cannot even sell the plex to fix my deficit.

I then looked back over my paypal account and found in the last 18 months I have spent $1900 with CCP on PLEX and subscriptions. I feel that a little good will is deserved and asked that they make my wallet to a playable balance so that I may sell the plex and continue to enjoy playing eve.

I was refused this. now I know I have done the wrong thing and the rules were broken but I dont feel 100% responcible. CCP has made a free trade systen that is so easily exploited for RMT and has dont nothing substantial to change this. Its like going to a class roon and handing out candy to kids and then saying DONT EAT THE CANDY OR YOU WILL BE EXPELLED.

Also the isk seller that did the tempting and advertised the isk at a conciderable lower amount then CCP is still playingeve with out concerquince.

Im not the only one that makes mistakes. CCP I have endured many of your mistakes and forgiven them for example the unified inventory being brounght to Tranquility before it was ready with so many bugs that cause endless frustration, the many nerfs of great parts in the game. the ever increasing inflation of the market yet there is no increase of income for the new player base running missions making ships and moduals out of there reach, the captanis quarters that made my client crash every time I entered them many patches ago. Dust being brought to the server without asking what your current player base felt about it.

CCP im only human and I do make mistakes. I have aploagised to you and your player base and shown remorse for my actions and in good will spent another $104.97 on plex to show im willing to play by the rules. If this isnt enough to get a little good will from your company then I feel my time playing EVE online is over.

Take care every one and fly safe.

You're example is so wrong, and even if it was anything like the candy example it was still your conscious decision to buy/eat the ISK/candy (Unless you sleep-buy things on the internet)

Also you can't just buy Plex and say "Look! Im giving you more money! Im a good player!"

Now, more than ever, we need a dislike button.

Sarah Schneider
Native Freshfood
Minmatar Republic
#4 - 2013-01-26 00:18:47 UTC  |  Edited by: Sarah Schneider
This kind of stuff is what makes me proud of CCP. Any other game and this
Shipasta wrote:
I have spent $1900 with CCP

would have affected the decision making. Well done CCP! and I mean it.

"I'd rather have other players get shot by other players than not interacting with others" -CCP Soundwave

Sara Mars
The Scope
Gallente Federation
#5 - 2013-01-26 00:22:11 UTC
"Take care every one and fly safe."

Try to not let the door hit you on the way out. BTW RMT is bad mmkay, you got cought, Deal with it like a man not like a whinny *****.
Abrazzar
Vardaugas Family
#6 - 2013-01-26 00:22:41 UTC
I know I'm a thief, CCP, but please, don't hack of my hands, I need them to fap.
Scatim Helicon
State War Academy
Caldari State
#7 - 2013-01-26 00:23:33 UTC
Shipasta wrote:
I then looked back over my paypal account and found in the last 18 months I have spent $1900 with CCP on PLEX and subscriptions.


GO OUTSIDE

Every time you post a WiS thread, Hilmar strangles a kitten.

vyshnegradsky
The Legion of Spoon
Curatores Veritatis Alliance
#8 - 2013-01-26 00:23:39 UTC
Shipasta wrote:
Hi every one from the eve comunity,

I would like to post a public grievance I have with CCP and show how a loyal suporter and customer of this fine game is treated when asking for assistance to rectify his mistakes

I have currnently been punnished for succumbing to the temtation of recieving isk form an isk seller, and I now know that it breachs section 6.B of the ELUA

First off I would like to apologize to the player base for my breach of the ELUA if my actions have caused any harm to you I am truly sorry and I ask of your forgivness for my act,

I have offered a sincer apology to CCP and also brought aother 6 PLEX though the proper and sanctioned method provied by CCP so to show I will follow the game rules.

I have then since found that due to my wallet being negitive 3 billion isk I cannot even sell the plex to fix my deficit.

I then looked back over my paypal account and found in the last 18 months I have spent $1900 with CCP on PLEX and subscriptions. I feel that a little good will is deserved and asked that they make my wallet to a playable balance so that I may sell the plex and continue to enjoy playing eve.

I was refused this. now I know I have done the wrong thing and the rules were broken but I dont feel 100% responcible. CCP has made a free trade systen that is so easily exploited for RMT and has dont nothing substantial to change this. Its like going to a class roon and handing out candy to kids and then saying DONT EAT THE CANDY OR YOU WILL BE EXPELLED.

Also the isk seller that did the tempting and advertised the isk at a conciderable lower amount then CCP is still playingeve with out concerquince.

Im not the only one that makes mistakes. CCP I have endured many of your mistakes and forgiven them for example the unified inventory being brounght to Tranquility before it was ready with so many bugs that cause endless frustration, the many nerfs of great parts in the game. the ever increasing inflation of the market yet there is no increase of income for the new player base running missions making ships and moduals out of there reach, the captanis quarters that made my client crash every time I entered them many patches ago. Dust being brought to the server without asking what your current player base felt about it.

CCP im only human and I do make mistakes. I have aploagised to you and your player base and shown remorse for my actions and in good will spent another $104.97 on plex to show im willing to play by the rules. If this isnt enough to get a little good will from your company then I feel my time playing EVE online is over.

Take care every one and fly safe.


give me the plex to sell for you and I'll give you the money back. Honest

This one's a bit over the edge guys.

Locked for breaking... well, pretty much all the rules.

  • CCP Falcon
Vaju Enki
Secular Wisdom
#9 - 2013-01-26 00:25:16 UTC
Good-bye and good riddance.

The Tears Must Flow

Skorpynekomimi
#10 - 2013-01-26 00:25:37 UTC
Scatim Helicon wrote:
Shipasta wrote:
I then looked back over my paypal account and found in the last 18 months I have spent $1900 with CCP on PLEX and subscriptions.


GO OUTSIDE


Much as I hate to agree with a goon...

And it's your own damn fault anyway. Go rat. Or biomass and start afresh.

Economic PVP

Winchester Steele
#11 - 2013-01-26 00:27:46 UTC
You have a grievance with CCP? Me too. They didn't permaban you for RMTing. No sympathy here.

...

Sorlac
Cosmos Industrial
Cosmos Origins
#12 - 2013-01-26 00:30:35 UTC
Shipasta wrote:


I then looked back over my paypal account and found in the last 18 months I have spent $1900 with CCP on PLEX and subscriptions. I feel that a little good will is deserved


All of that good will was used up the second you hit buy now on the RMTers site. The fact they even let you keep your character is imo a great show of good will. Personally I feel they should lock your account and shove your character out of Jita's docks with a huge flashing neon sign attached to your head scrolling "DIRTY RMTER", and have it anchor out about 10k km from the station for about a month as a warning to others.
Sara Mars
The Scope
Gallente Federation
#13 - 2013-01-26 00:31:35 UTC
Thread locked by "ISD TYPE40" in 3...2...1 for not filing a petition
Shipasta
Federal Navy Academy
Gallente Federation
#14 - 2013-01-26 00:36:35 UTC
Thank you for your honest opinions, I didnt realise that my actions hurt so many. Ive un subebed my account as I feel im not welcom in your comunity.

Thanks every one and fly safe.
Mc Scam
Doomheim
#15 - 2013-01-26 00:44:26 UTC  |  Edited by: Mc Scam
Do your newly created chars get insta negative wallet aswell? If no give the plex to a newly created char, find a buyer for plex and private contract it to said buyer. Means you don't even have to pay trade taxes, just a small fee of 10k isk I believe?

Also you tried to cheat CCP by buying isk from someone who's not authorized. CCP already offers that service(PLEX) means this is like buying illegal goods. Think about what is the sentence for knowingly buying illegal goods in your country(can't tell me you didn't know it's illegal, unless your like 12) . They even let you play after all this, if that ain't great 'customer' service I don't know what is.
Karak Terrel
Foundation for CODE and THE NEW ORDER
#16 - 2013-01-26 00:44:57 UTC
Shipasta wrote:
Thank you for your honest opinions, I didnt realise that my actions hurt so many. Ive un subebed my account as I feel im not welcom in your comunity.

Thanks every one and fly safe.

Bye

Just do what the guy in the first answer said and then contract all your ISK and stuff to me.
Mr. Orange
Band of Freelancers
#17 - 2013-01-26 00:59:08 UTC
Shipasta wrote:


First off I would like to apologize to the player base for my breach of the ELUA if my actions have caused any harm to you I am truly sorry and I ask of your forgivness for my act,



Your actions within EvE have caused me great undue stress! As a result of this said stress, I have been having "performance issues" in bed with my wife.

When I tried to explain to her that it wasn't her fault; that my mind was on Eve at the time, she went "bat-**** crazy" out of control.

I am now looking at a dire situation, most likely headed for divorce...

It's because of RMT people like you that we can't have nice things.... Cry

Chortle Chortle
#18 - 2013-01-26 01:05:23 UTC
Shipasta wrote:


I then looked back over my paypal account and found in the last 18 months I have spent $1900 with CCP on PLEX and subscriptions.

Go home and rethink your life.
Specifically: go outside and buy some crash and exotic dancers.
Captain Tardbar
Deep Core Mining Inc.
Caldari State
#19 - 2013-01-26 01:07:11 UTC
You know, if you started giving people random amounts of isk, we might support your position.

Say 100 million isk worth might get me to say something nice on your behalf on the forums.

Looking to talk on VOIP with other EVE players? Are you new and need help with EVE (welfare) or looking for advice? Looking for adversarial debate with angry people?

Captain Tardbar's Voice Discord Server

Shipasta
Federal Navy Academy
Gallente Federation
#20 - 2013-01-26 01:09:28 UTC
Mr. Orange wrote:
Shipasta wrote:


First off I would like to apologize to the player base for my breach of the ELUA if my actions have caused any harm to you I am truly sorry and I ask of your forgivness for my act,



Your actions within EvE have caused me great undue stress! As a result of this said stress, I have been having "performance issues" in bed with my wife.

When I tried to explain to her that it wasn't her fault; that my mind was on Eve at the time, she went "bat-**** crazy" out of control.

I am now looking at a dire situation, most likely headed for divorce...

It's because of RMT people like you that we can't have nice things.... Cry



im truly sorry for your preformance issues in bed, may i sugest you seek mediicle adivce. I would hate to hear you broke up your marriage over a video game.

I dont feel I cheated CCP ive given them more than most do. I spent $60 with an isk seller and I spent $1900 with CCP,
although you guys blast me its ppl like my self that spend tehre hard earned money on this game that pays for its staf and development. I could of easily paid for plex with my in game income but i chose to paypal my accouts to suport CCP and tehre great work.

I offer a genuine apology and all i get is harsh comments, I dont condone RMT and after experianceing it and knowing its concerquince i would strongly advise you never engauge in it.

on another had i do wish CCP offferd there plex at a lower rate so that it would not be a temtation for other players to engauge in RMT.
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